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Duration 5 Days 30 CPD hours Overview By the end of the course, you should be able to meet the following objectives: List the operational challenges for rolling out and operating telco services including 5G. Identify the role of VMware Telco Cloud products in supporting telco services. Discuss the role of VMware technologies such as vSphere, NSX, and Tanzu etc. in implementing telco services. Outline the role of native tools and other VMware monitoring tools such as vRealize Operations and vRealize Log Insight in maintaining network services. Choose the VMware Telco Cloud products that meet your application requirements. Deploy a solution architecture that meet VMware best practices for delivering services using VMware Telco Cloud products. Implement and maintain VMware Telco Cloud products in a secure manner. Identify the tools and remediation pathways for maintaining the availability and performance of your applications and infrastructure using VMware Telco Cloud and vRealize Suite products. Follow specific steps to resolve application performance and availability problems Scale your VMware Telco Cloud products to meet operational requirements in line with VMware best practices. Optimize the operation of VMware Telco Cloud products to ensure SLAs are met. This five-day, hands-on training course provides the knowledge to operate and scale VMware Telco Cloud version 2.x products in a Telco cloud provider environment. In this course, you are exposed to the entire VMware Telco Cloud portfolio, and the tools and methodologies available to ensure they operate effectively. In addition, you are presented with various scenarios where you will be guided through the process of identifying, analyzing, and formulating solutions to performance and other problems. Course Introduction Introductions and course logistics Course objectives Overview of Network Transformation Reviews the technologies that enable modern networks Lists the components of modern service provider networks Outlines characteristics of modern service provider networks in meeting customer application needs Service Delivery with VMware Telco Cloud Outlines the components of the VMware Telco Cloud portfolio Reviews the role each VMware Telco Cloud product plays in delivering telco services Specifies the dependencies each product has on underlying technologies Supporting VMware Telco Cloud Service Delivery Reviews the products that implements the virtualization, management, platform, and orchestration layers Outlines the role played by other VMware products such as NSX in delivering cloud services Outline opensource integration options with VMware Telco Cloud products Securing VMware Telco Cloud Reviews security threats that affect telco services Identifies the critical telco assets that are prone to attack Outlines best practice for securing VMware Telco Cloud products and underlying technology Provides overview of appropriate security controls for VMware Telco Cloud products Assessing Service Provision Reviews tools and methodologies used to gather requirements Outlines how to assess cloud-native capabilities Documenting findings Identifying security vulnerabilities with Helm. Reviews VMware?s Customer Engagement process Capturing infrastructure requirements from TCA Designing a VMware Telco Cloud Solution Selecting appropriate deployment topology Pros and cons of design choices How a design choice might be affected by other factors such as NSX and TKG deployment, or data center architecture Outlines typical scenarios where specific products align with identified requirements Documenting a design Designing for availability Ensuring a design aligns with best practice Specifying monitoring options Implementing VMware Telco Cloud Products Review deployment options for VMware products Integrating new products with existing ones Outline post-installation tasks Adding the new products as data sources in monitoring tools such as vRealize Operations and vRealize Operations Network Insight Ensuring products meet security requirements Configuring monitoring software Outlines the xNF onboarding process in TCA Maintaining Telco Services Outlines typical administrative tasks in ensuring services are maintained Use of native and other VMware performance monitoring tools Reviewing performance data Role of SLAs in service maintenance Reviews scenarios where known behaviors indicate problems Troubleshooting Deployed Telco Services Reviews the troubleshooting tools available Using tools to gather useful data Outlines how event correlation can be used to isolate problems Using a methodology to determine the root cause of a problem Steps to identify and resolve a problem Reviews scenarios where known problems are isolated and resolution steps identified Scaling VMware Telco Cloud Products Assessing if operations are impacted by lack of resources now or will be in the future Reviews performance optimization options Identifies implications for other products if you scale VMware Telco Cloud products Reviews VMware sizing guidelines Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Telco Cloud: Day 2 Operate and Scale [V2.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Telco Cloud: Day 2 Operate and Scale [V2.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Experienced DataStage developers seeking training in more advanced DataStage job techniques and who seek techniques for working with complex types of data resources. Overview Use Connector stages to read from and write to database tables Handle SQL errors in Connector stages Use Connector stages with multiple input links Use the File Connector stage to access Hadoop HDFS data Optimize jobs that write to database tables Use the Unstructured Data stage to extract data from Excel spreadsheets Use the Data Masking stage to mask sensitive data processed within a DataStage job Use the Hierarchical stage to parse, compose, and transform XML data Use the Schema Library Manager to import and manage XML schemas Use the Data Rules stage to validate fields of data within a DataStage job Create custom data rules for validating data Design a job that processes a star schema data warehouse with Type 1 and Type 2 slowly changing dimensions This course is designed to introduce you to advanced parallel job data processing techniques in DataStage v11.5. In this course you will develop data techniques for processing different types of complex data resources including relational data, unstructured data (Excel spreadsheets), and XML data. In addition, you will learn advanced techniques for processing data, including techniques for masking data and techniques for validating data using data rules. Finally, you will learn techniques for updating data in a star schema data warehouse using the DataStage SCD (Slowly Changing Dimensions) stage. Even if you are not working with all of these specific types of data, you will benefit from this course by learning advanced DataStage job design techniques, techniques that go beyond those utilized in the DataStage Essentials course. Accessing databases Connector stage overview - Use Connector stages to read from and write to relational tables - Working with the Connector stage properties Connector stage functionality - Before / After SQL - Sparse lookups - Optimize insert/update performance Error handling in Connector stages - Reject links - Reject conditions Multiple input links - Designing jobs using Connector stages with multiple input links - Ordering records across multiple input links File Connector stage - Read and write data to Hadoop file systems Demonstration 1: Handling database errors Demonstration 2: Parallel jobs with multiple Connector input links Demonstration 3: Using the File Connector stage to read and write HDFS files Processing unstructured data Using the Unstructured Data stage in DataStage jobs - Extract data from an Excel spreadsheet - Specify a data range for data extraction in an Unstructured Data stage - Specify document properties for data extraction. Demonstration 1: Processing unstructured data Data masking Using the Data Masking stage in DataStage jobs - Data masking techniques - Data masking policies - Applying policies for masquerading context-aware data types - Applying policies for masquerading generic data types - Repeatable replacement - Using reference tables - Creating custom reference tables Demonstration 1: Data masking Using data rules Introduction to data rules - Using the Data Rules Editor - Selecting data rules - Binding data rule variables - Output link constraints - Adding statistics and attributes to the output information Use the Data Rules stage to valid foreign key references in source data Create custom data rules Demonstration 1: Using data rules Processing XML data Introduction to the Hierarchical stage - Hierarchical stage Assembly editor - Use the Schema Library Manager to import and manage XML schemas Composing XML data - Using the HJoin step to create parent-child relationships between input lists - Using the Composer step Writing Hierarchical data to a relational table Using the Regroup step Consuming XML data - Using the XML Parser step - Propagating columns Topic 6: Transforming XML data - Using the Aggregate step - Using the Sort step - Using the Switch step - Using the H-Pivot step Demonstration 1: Importing XML schemas Demonstration 2: Compose hierarchical data Demonstration 3: Consume hierarchical data Demonstration 4: Transform hierarchical data Updating a star schema database Surrogate keys - Design a job that creates and updates a surrogate key source key file from a dimension table Slowly Changing Dimensions (SCD) stage - Star schema databases - SCD stage Fast Path pages - Specifying purpose codes - Dimension update specification - Design a job that processes a star schema database with Type 1 and Type 2 slowly changing dimensions Demonstration 1: Build a parallel job that updates a star schema database with two dimensions Additional course details: Nexus Humans KM423 IBM InfoSphere DataStage v11.5 - Advanced Data Processing training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the KM423 IBM InfoSphere DataStage v11.5 - Advanced Data Processing course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Experienced security administrators Overview By the end of the course, you should be able to meet the following objectives: Define the concepts related to information security Explain the different types of firewalls and their use cases Describe the operation of intrusion detection and intrusion prevention systems Differentiate between Malware Prevention approaches Describe the VMware intrinsic security portfolio Use NSX segmentation to implement Zero-Trust Security Configure user and role management Configure and troubleshoot Distributed Firewall, Identity Firewall, and time-based policies Configure and troubleshoot Gateway Security Use VMware Aria Operations™ for Logs and VMware Aria Operations™ for Networks to operate NSX firewalls Explain the security best practices related to grouping, tagging, and rule configuration Describe north-south and east-west service insertion Describe endpoint protection Configure and troubleshoot IDS/IPS Deploy NSX Application Platform Configure and troubleshoot NSX Malware Prevention Describe the capabilities of NSX Intelligence and NSX NDR This five-day, hands-on training course provides you with the knowledge, skills, and tools to achieve competency in configuring, operating, and troubleshooting VMware NSX© for intrinsic security. This course introduces all the security features in NSX, including Distributed Firewall and Gateway Firewall, Intrusion Detection and Prevention (IDS/IPS), NSX Application Platform, NSX Malware Prevention, VMware NSX© Intelligence?, and VMware NSX© NDR?. In addition, this course presents common configuration issues and gives a methodology to resolve them. Course Introduction Introduction and course logistics Course objectives Security Basics Define the concepts related to information security Explain the different types of firewalls and their use cases Describe the operation of IDS/IPS Differentiate between Malware Prevention approaches VMware Intrinsic Security Define the VMware intrinsic security strategy Describe the VMware intrinsic security portfolio Explain how NSX aligns with the intrinsic security strategy Implementing Zero-Trust Security Define Zero-Trust Security Describe the five pillars of a Zero-Trust architecture Define NSX segmentation and its use cases Describe the steps needed to enforce Zero-Trust with NSX segmentation User and Role Management Integrate NSX and VMware Identity Manager? Integrate NSX and LDAP Describe the native users and roles in NSX Create and assign custom user roles Explain object-based RBAC in a multitenancy environment Distributed Firewall Configure Distributed Firewall rules and policies Describe the NSX Distributed Firewall architecture Troubleshoot common problems related to NSX Distributed Firewall Configure time-based policies Configure Identity Firewall rules Configure the distributed firewall to block malicious IPs Gateway Security Configure Gateway Firewall rules and policies Describe the architecture of the Gateway Firewall Identify and troubleshoot common Gateway Firewall issues Configure TLS Inspection to decrypt traffic for both internal and external services Configure URL filtering and identify common configuration issues Operating Internal Firewalls Use VMware Aria Operations for Logs and VMware Aria Operations for Networks to operate NSX firewalls Explain security best practices related to grouping, tagging, and rule configuration Network Introspection Explain network introspection Describe the architecture and workflows of north-south and east-west service insertion Troubleshoot north-south and east-west service insertion Endpoint Protection Explain endpoint protection Describe the architecture and workflows of endpoint protection Troubleshoot endpoint protection Intrusion Detection and Prevention Describe the MITRE ATT&CK framework Explain the different phases of a cyber attack Describe how NSX security solutions can be used to protect against cyber attacks Configure and troubleshoot Distributed IDS/IPS Configure and troubleshoot North-South IDS/IPS NSX Application Platform Describe NSX Application Platform and its use cases Identify the topologies supported for the deployment of NSX Application Platform Deploy NSX Application Platform Explain the NSX Application Platform architecture and services Validate the NSX Application Platform deployment and troubleshoot common issues NSX Malware Prevention Identify use cases for NSX Malware Prevention Identify the components in the NSX Malware Prevention architecture Describe the NSX Malware Prevention packet flows for known and unknown files Configure NSX Malware Prevention for east-west and north-south traffic NSX Intelligence and NSX NDR Describe NSX Intelligence and its use cases Explain NSX Intelligence visualization, recommendation, and network traffic analysis capabilities Describe NSX NDR and its use cases Explain the architecture of NSX NDR in NSX Describe the visualization capabilities of NSX NDR Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware NSX for Intrinsic Security [V4.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware NSX for Intrinsic Security [V4.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The WSET Level 1 Award in Wines is the ideal starting point for anybody new to wine or those beginning a career in wine or hospitality. It lays the foundation for understanding wine, giving you confidence for food and wine pairing and an introduction to different wine styles. What the course covers: The basic skills and product knowledge required for the service and retail of wine The main types and styles of wine Common wine grapes and their characteristics How to make food and wine pairings How to store and serve wine How to taste and describe wine using the WSET Level 1 Systematic Approach to Tasting Wine®(SAT) The WSET Level 1 Award in Wines has full accreditation from OfQual as part of the UK Government’s Qualifications & Credits Framework as a Level 1 Vocational Qualification. We recommend you read the course specification document before you sign up for the course. Course delivery The Level 1 Award in Wines online course covers the same syllabus as the classroom course and is delivered in LIVE virtual lessons by one of our certified wine educators The course includes 6 hours online tuition in 3 x 2 hour sessions Your tutor will provide a guided tasting of 6 wines with you on this course (for details of how to order the wines for your course see below) You will receive access to practice multiple-choice revision questions specific to this course You will be sent details of how to join your LIVE sessions when you book Please note a reliable broadband connection is essential for the completion of this online course as is basic computer skills. Examination To obtain the WSET Level 1 Award in Wines Qualification, you will need to successfully pass the exam. The exam is made up of 30 multiple-choice questions to be completed in 45 minutes. You must answer at least 70% correctly to pass the exam. The exam is taken online via a Remote Invigilation service. We will arrange a suitable time/date for you to take your exam when you are ready to do so. Please ensure you read the information HERE if you wish to take the exam online.  The course fee includes: Course study guide, posted to you at no extra charge LIVE virtual, interactive sessions taught by a Local Wine School WSET Certified Tutor Exclusive access to practice multiple choice questions Registration with WSET and all examination fees Remote Invigilation service *Please note there are some minimum system requirement (contact us for more information) Internationally recognised WSET qualification certificate and pin for those who pass the exam VAT at 20% (VAT receipt can be provided on request). Course Wines: It is recommended that 6 wines are tasted as part of this course, although this is optional and not essential to complete the course. Please note that the cost of wines is not included in the course fee above. Our wine experts have specially selected wines for this course aligned to demonstrate specific learning outcomes. They have even negotiated a specially discounted price only available to our online students. The price of the 6 bottle case around £75.95 including delivery. Details of how to order your case of wines will be provided when you book your place. Special Educational Needs Please make the school aware if you have a condition that may mean that you will qualify for additional help during the exam such as dyslexia. Important dates Registration deadline: please book at least 5 days before the start of the course, to allow time to send materials and order the tasting wines.

Duration 3 Days 18 CPD hours This course is intended for Attendee roles might include: Software Developers/Programmers Data Scientists Machine Learning Engineers AI Researchers User Interface (UI) and User Experience (UX) Designers Technical Product Managers Technical Team Leads Overview Working in an interactive learning environment, led by our engaging AI expert you'll: Develop a strong foundational understanding of generative AI techniques and their applications in software development. Gain hands-on experience working with popular generative AI models, including Generative Adversarial Networks (GANs), Variational Autoencoders (VAEs), and Transformer models. Master the use of leading AI libraries and frameworks, such as TensorFlow, Keras, and Hugging Face Transformers, for implementing generative AI models. Acquire the skills to design, train, optimize, and evaluate custom generative AI models tailored to specific software development tasks. Learn to fine-tune pre-trained generative AI models for targeted applications and deploy them effectively in various environments, including cloud-based services and on-premises servers. Understand and address the ethical, legal, and safety considerations of using generative AI, including mitigating biases and ensuring responsible AI-generated content. Prompt Engineering offers coders and software developers a competitive edge by empowering them to develop more effective and efficient AI-driven solutions in their projects. By harnessing the capabilities of cutting-edge AI models like GPT-4, coders can automate repetitive tasks, enhance natural language understanding, and even generate code suggestions, boosting productivity and creativity. In addition, mastering prompt engineering can contribute to improved job security, as professionals with these in-demand skills are highly sought after in the rapidly evolving tech landscape. Quick Start to Prompt Engineering for Coders and Software Developers is a one day course designed to get you quickly up and running with the prompting skills required to out AI to work for you in your development efforts. Guided by our AI expert, you?ll explore key topics such as text preprocessing, data cleansing, GPT-4 tokenization, input formatting, prompt design, and optimization, as well as ethical considerations in prompt engineering. In the hands-on labs you?ll explore tasks such as formatting inputs for GPT-4, designing and optimizing prompts for business applications, and implementing multi-turn conversations with AI. You?ll work with innovative tools like the OpenAI API, OpenAI Codex, and OpenAI Playground, enhancing your learning experience while preparing you for integrating prompt engineering into your professional toolkit. By the end of this immersive course, you?ll have the skills necessary to effectively use prompt engineering in your software development projects. You'll be able to design, optimize, and test prompts for various business tasks, integrate GPT-4 with other software platforms, and address ethical concerns in AI deployment. Generative AI represents an exhilarating frontier in artificial intelligence, specializing in the creation of new data instances, imitation of real data, and content generation. Its remarkable capabilities facilitate automated content creation, enriched user experiences, and groundbreaking solutions across diverse industries, ultimately fueling efficiency and transcending technological limits. By harnessing the power of generative AI, developers can craft dynamic content, produce code and documentation, refine user interfaces, and devise customized recommendations, empowering them to construct highly efficient and custom solutions for a wide range of applications. Designed for experienced programmers, Turbocharge Your Code! Generative AI Boot Camp for Developers is a three-day workshop-style course that teaches you the latest skills and tools required to master generative AI models, transforming the way you approach software development. In today's fast-paced technological landscape, generative AI has emerged as a game-changer, with leading companies like NVIDIA, OpenAI, and Google leveraging its capabilities to push the boundaries of innovation. By learning how to harness the power of generative models such as GANs, VAEs, and Transformer models, you will be able to generate code, documentation, and tests, enhance user interfaces, and create dynamic content that adapts to user needs. Our comprehensive curriculum covers everything from the fundamentals of generative AI to advanced techniques and ethical considerations, including hands-on labs where you will develop and deploy custom models using state-of-the-art AI tools and libraries like TensorFlow and Hugging Face Transformers. Throughout the course you'll focus on practical application and collaboration, building confidence with personalized guidance and real-time feedback from our expert live instructor. Upon completion, you will be equipped with the knowledge and experience necessary to develop and implement innovative generative AI models across various industries, improving existing products, creating new applications, and gaining highly-valuable skills in the rapidly advancing field of AI. Additional course details: Nexus Humans Turbocharge Your Code! Generative AI Boot Camp for Developers (TTAI2305) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Turbocharge Your Code! Generative AI Boot Camp for Developers (TTAI2305) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Learn to Code HTML, CSS, Javascript: Guide for Beginners Course Overview This course offers a comprehensive introduction to HTML, CSS, and JavaScript, designed for those looking to build a strong foundation in web development. Covering the essential web technologies, it equips learners with the skills to create fully functional websites and interactive web pages. From understanding basic structure and styling to mastering advanced JavaScript concepts, this course ensures that learners develop a solid understanding of how modern websites are built and maintained. By the end of the course, learners will be confident in their ability to build, style, and add functionality to websites, preparing them for a variety of web development roles. Course Description "Learn to Code HTML, CSS, and JavaScript: Guide for Beginners" takes learners through every stage of web development, starting with the core technologies: HTML, CSS, and JavaScript. It covers the fundamentals and gradually advances to more sophisticated techniques, helping learners build their skills step by step. The course explores HTML structure, CSS styling, and JavaScript logic, covering essential areas such as strings, operators, and control flow. In addition to these core concepts, learners will delve into client-side validations, error handling, and data visualisation. By the end of the course, students will be equipped to create professional websites and publish them for live use, with a full understanding of front-end development. Learn to Code HTML, CSS, Javascript: Guide for Beginners Curriculum Module 01: Getting Started Module 02: Setting up Development Environment Module 03: HTML Fundamentals Module 04: HTML Intermediate Module 05: HTML Advanced Module 06: HTML Expert Module 07: HTML Website Project Module 08: CSS Fundamentals Module 09: CSS Intermediate Module 10: CSS Advanced Module 11: CSS Expert Module 12: CSS Website Project Module 13: JavaScript Getting Started Module 14: JavaScript Fundamentals Module 15: Strings Module 16: Operators Module 17: Conditional Statements Module 18: Control Flow Statements Module 19: Functions Module 20: Data Visualisation (Google Charts) Module 21: Error Handling Module 22: Client-side Validations Module 23: Publish Your Website for Live (See full curriculum) Who is this course for? Individuals seeking to learn web development. Professionals aiming to enhance their web development skills. Beginners with an interest in building websites. Anyone looking to enter the tech industry or web development field. Career Path Front-End Developer Web Developer Web Designer UI/UX Developer JavaScript Developer Full-Stack Developer Website Project Manager Digital Marketer

Studio Health and Safety for Potters - an online course by Tim Thornton. This covers the risks of dust, fumes, toxic materials and more, and how to deal with them

Course Overview The Hospitality Management Level 5 course offers a comprehensive insight into the dynamic and fast-paced world of hospitality. Designed to build a strong foundation in management practices, service excellence, and operational efficiency, the course equips learners with the knowledge and leadership skills required for success in the industry. Covering critical areas such as front office operations, food and beverage management, customer satisfaction, and marketing in travel and tourism, it ensures a well-rounded understanding of hospitality business functions. The curriculum also embraces modern developments such as e-hospitality and the use of technology in operations. Upon completion, learners will have developed key competencies in managing service quality, human resources, and financial aspects of hospitality enterprises. This qualification is ideal for those seeking career progression or wishing to enter this vibrant sector, offering valuable insights into creating memorable guest experiences and efficient business practices within hotels, resorts, and related hospitality organisations. Course Description The Hospitality Management Level 5 course delves deeper into the essential principles, operational challenges, and strategic approaches within the hospitality sector. Learners will explore the structure and evolution of the hotel industry, the importance of efficient recruitment and training processes, and the management of core areas including front office, housekeeping, food and beverage, and security operations. In addition, the programme highlights the significance of customer satisfaction, quality service delivery, marketing strategies, and financial management within hospitality environments. Contemporary topics such as e-hospitality and technology adoption are also integrated to reflect current industry trends. Throughout the course, participants will gain valuable knowledge, analytical capabilities, and management techniques that are crucial for sustaining high service standards and fostering business growth. The course structure is designed to cater to a wide range of learners, providing the flexibility to support both career advancement and entry into this dynamic field. Course Modules Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology (See full curriculum) Who is this course for? Individuals seeking to start a career in hospitality management. Professionals aiming to enhance their expertise in hospitality leadership and operations. Beginners with an interest in the hospitality and tourism industries. Entrepreneurs planning to launch or manage hospitality ventures. Employees wishing to transition into supervisory or management roles within hospitality. Career Path Hotel Manager Front Office Manager Food and Beverage Manager Guest Relations Manager Hospitality Operations Manager Housekeeping Manager Resort Manager Travel and Tourism Consultant Event Coordinator within Hospitality Industry Hospitality and Tourism Marketing Executive