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169 Ada courses in Edinburgh

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Level 2 PAT Testing Training Course - CPD Accredited

5.0(7)

By Worksafepat Ltd

We deliver Workplace PAT Testing Courses across most of the UK to assist businesses with Compliance. We also work with Bridges into Work and ReACT in association with Careers Wales and the Welsh Government to offer work based skills which some Candidates could be eligible for Government funding.

Level 2 PAT Testing Training Course - CPD Accredited
Delivered In-Person in Mountain Ash or UK WideFlexible Dates
£383.83

If you run a small, tight-knit team, this course is tailored to help you get the most from the group.

Small Team Leadership
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£378

Chasing & Repousse Metalwork Weekend

By Bryony Knox

Chasing & Repousse Metalwork Weekend Workshop

Chasing & Repousse Metalwork Weekend
Delivered In-PersonFlexible Dates
£250

Introduction to Agile and Scrum: In-House Training

By IIL Europe Ltd

Introduction to Agile and Scrum: In-House Training This half-day course provides an overview of Agile principles and mindset, and the Scrum framework as a key Agile approach. It will provide you with the key benefits of an Agile approach, and its differences with the traditional Waterfall method. Lastly, as Agile is looked upon more frequently as an alternative delivery method, you will review situations where Agile can be adapted outside of software development, where it is most commonly used. What you will Learn At the end of this program, you will be able to: Explain the basics and benefits of using an Agile approach Describe the Scrum framework, its events, artifacts and roles and responsibilities Illustrate Agile approaches outside of Software Development Getting Started Introduction Course structure Course goals and objectives Agile Introduction What is Agile? Agile Benefits Agile Methods Overview of Scrum Scrum Overview Scrum Events Scrum Artifacts Scrum Roles Definition of Done Agile Approaches Outside of Software Development Agile in other environments Product Development Course Development Marketing Agile Project Candidates Summary What Agile is not... Concerns and Pitfalls

Introduction to Agile and Scrum: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£350

Presenting with confidence

By 4and20Million.

Overcoming the challenge of public speaking - dealing with nerves, fine tuning delivery and engaging your audience with authentic confidence.

Presenting with confidence
Delivered In-PersonFlexible Dates
£350

In today's dynamic business environment, Managers need to evaluate different courses of action and make decisive decisions.

Decision Making for Managers
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£240

Speaking and Presentation Skills

By SAVO CIC

Can be run as a one day or two day course. Whereas the one day course concentrates on Speaking Skills in delivering a talk and allows time for participants to prepare and deliver a very short talk, the two day course offers the opportunity for participants to deliver a longer (15 minute) talk and includes consideration of other situations where speaking skills are important such as talking in meetings, talking at interviews etc.

Speaking and Presentation Skills
Delivered In-Person in Thetford or UK WideFlexible Dates
£250

Partnership Working for LEP Funding

By SAVO CIC

This half day course is designed to help staff working in statutory agencies, and local representatives, understand the role of Local Enterprise Partnerships (LEPs), how the management of European funding for Social Inclusion is changing and requiring more partnership working, and the opportunities and issues that arise in working in partnership with the VCS.

Partnership Working for LEP Funding
Delivered In-Person in Thetford or UK WideFlexible Dates
£150

How to conduct a staff appraisal

By SAVO CIC

In some organisations appraisals are seen as an annual chore that has to be undertaken and neither the manager nor the staff gain any real benefit from it. This half day course is designed to help managers appraise their staff effectively so that both parties develop more insight, motivation and a better understanding of each other. It will help participants work with their staff to create work plans that are effective and realistic. This course can be run as a one-off session or as part of a series of sessions on staff management.

How to conduct a staff appraisal
Delivered In-Person in Thetford or UK WideFlexible Dates
£150