Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00
Overview Thrive in your workplace by gaining essential leadership & management skills through our all-inclusive Leadership & Management Diploma course. This comprehensive program is designed to equip you with the knowledge and expertise necessary to become a qualified leader, proficient in effective management practices. You will explore the fundamental differences between leadership and management, understand their significance, and learn how to navigate the complexities of organizational dynamics. Throughout the Leadership & Management Diploma course, you will delve into crucial topics such as conflict management and the various responsibilities that come with effective leadership & management. By engaging with practical scenarios and real-world applications, you'll develop advanced interpersonal communication skills that enable you to align your strategies and address management challenges swiftly and effectively. Enhance your career prospects by enrolling in the Leadership & Management Diploma today! This Leadership & Management Diploma course will provide you with the tools to excel in any leadership role and make a significant impact within your organization. Don't miss the opportunity to elevate your career in leadership & management. Key Features of the Course: FREE Leadership & Management Diploma CPD-accredited certificate Get a free student ID card with Leadership & Management Diploma training (£10 applicable for international delivery) Lifetime access to the Leadership & Management Diploma course materials The Leadership & Management Diploma program comes with 24/7 tutor support Get instant access to this Leadership & Management Diploma course Learn Leadership & Management Diploma training from anywhere in the world The Leadership & Management Diploma training is affordable and simple to understand The Leadership & Management Diploma training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the Leadership & Management Diploma course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Leadership & Management Diploma. It is available to all students, of all academic backgrounds. Requirements Our Leadership & Management Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path With the Leadership & Management Diploma, you can explore a variety of rewarding career opportunities, including: Team Leader: £25,000 - £40,000 Project Manager: £30,000 - £50,000 Operations Manager: £35,000 - £60,000 Department Manager: £30,000 - £55,000 HR Manager: £35,000 - £60,000 General Manager: £40,000 - £70,000 Course Curriculum 1 sections • 20 lectures • 08:39:00 total length •Understanding Management and Leadership: 00:40:00 •Leadership Theories: 00:25:00 •Improving Management and Leadership Performance: 00:15:00 •High Performance Teams: 00:32:00 •Motivating Employees: 00:26:00 •Organisational Skills: 00:26:00 •Talent Management: 00:37:00 •Succession Planning: 00:24:00 •Business Process Management: 00:28:00 •Communication Skills: 00:27:00 •Negotiation Techniques: 00:15:00 •Managing Meetings and Giving Feedback: 00:21:00 •Managing Change: 00:22:00 •Time Management: 00:37:00 •Stress Management: 00:15:00 •Emotional Intelligence in Leadership: 00:32:00 •Managing Conflict: 00:14:00 •Dealing with Office Politics: 00:34:00 •Risk Management: 00:35:00 •Corporate Responsibility and Ethics: 00:14:00
Overview: Gain the key skills and capability to become a strategic business manager, by attending the comprehensive Strategic Business Management - Diploma course. This in-depth Strategic Business Management - Diploma course aims to equip you with all the practical skills required to become a successful business manager, covering advanced strategies and skills. You'll learn about management concepts, tools and techniques, organisational culture, decision making and more. By completing the Strategic Business Management course, you'll be capable enough to align your strategy with the organisation's culture and apply critical reflective thinking to benefit the business to the utmost extent. Boost your career opportunities in the business world by enrolling today! Key Features of the Strategic Business Management Course: FREE Strategic Business Management CPD-accredited certificate Get a free student ID card with Strategic Business Management training (£10 applicable for international delivery) Lifetime access to the Strategic Business Management course materials The Strategic Business Management program comes with 24/7 tutor support Get instant access to this Strategic Business Management course Learn Strategic Business Management training from anywhere in the world The Strategic Business Management training is affordable and simple to understand The Strategic Business Management training is an entirely online How will I get my Strategic Business Management certificate? At the end of the Strategic Business Management course, there will be an online MCQ test which you can take either during or after the Strategic Business Management course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Strategic Business Management - Diploma. It is available to all students, of all academic backgrounds. Requirements Our Strategic Business Management - Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this Strategic Business Management qualification will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 46 lectures • 23:27:00 total length •Designing Your Organisational Structure: 00:30:00 •Introduction to Operations Management: 00:15:00 •Understanding Financial Terms: 00:30:00 •Getting the Right People in Place: 00:15:00 •Getting Your Product Together: 00:15:00 •Building a Corporate Brand: 00:30:00 •Marketing Your Product: 01:00:00 •Selling Your Product: 00:15:00 •Planning for the Future: 00:15:00 •Goal Setting: 00:02:00 •Succession Planning: 00:24:00 •Managing Your Money: 00:15:00 •Ethics: 00:15:00 •Building a Strong Customer Care Team: 00:15:00 •Training Employees for Success: 00:15:00 •Leadership Essentials: 00:15:00 •Business Planning Basics: 01:00:00 •Market Evaluation: 01:00:00 •Analyze Competition: 01:00:00 •Determine A Marketing Strategy: 01:00:00 •Decide What Extras You May Need Like Staff etc: 00:30:00 •The Dangers In Not Making A Business Plan: 00:15:00 •Wrapping Up: 00:30:00 •Introduction: 00:01:00 •The Purple Cow: 00:30:00 •Try to be an Exceptionist: 00:30:00 •Make Yourself Well Recognised Before Your Customers: 00:15:00 •Wow Your Customers: 00:30:00 •Develop a Personal Style: 00:30:00 •Use Creative Imageries to Catch the Attention: 00:30:00 •Be a Traditionalist, Not a Fad Chaser: 00:15:00 •Bringing Out the Purple Cow in Your Business: 00:30:00 •Conclusion: 00:15:00 •What is Business Administration?: 00:30:00 •Business and Organisations: 00:15:00 •Management of Business: 00:30:00 •Business Organization Perspectives: 00:30:00 •Decision Making: 00:30:00 •Approaches to Leadership: 00:30:00 •Introduction: 01:00:00 •How to Build Trust and Confidence: 01:00:00 •A Manager's Pitfalls: 01:00:00 •How to Build Team Spirit: 01:00:00 •Dealing with Problem Employees: 01:00:00 •Using Your Emotional Intelligence: 01:00:00 •Conclusion to Management: 00:15:00
Overview Know your employment law with our UK Employment Law and Employee Rights Diploma course. This UK Employment Law and Employee Rights Diploma course will help you gain a comprehensive understanding of the law for both employers and employees. It will give you an understanding of the law aspects and how to tackle employment law issues with confidence. Upon completing the course, you will have an invaluable outline of UK employment law's essential concepts that you need to know to take up your dream job in the law industry. This UK Employment Law course is designed to cover all aspects of employment law. From understanding basic law principles to exploring complex employment law cases, this course provides an in-depth look at how law is applied in the workplace. With this law knowledge, you will be well-equipped to navigate the law requirements of your job and handle any law challenges that may arise. Enrol now to take the first step toward becoming an expert in employment law. Your future in the law sector starts here with the knowledge and qualifications that only a specialized law course like this can offer. By investing in your law education, you are opening the door to a fulfilling and successful career in law. Learning Outcomes of this Employment Law Bundle: Understand the key principles and regulations of UK employment law. Analyse employee rights and employer obligations under UK employment law. Gain insights into the legal frameworks governing workplace discrimination law. Learn how to apply employment law in handling workplace disputes effectively. Explore the procedures for legal compliance within UK employment law. Develop skills to interpret and implement changes in UK employment law. Key Features of the Employment Law Course: FREE UK Employment Law CPD-accredited certificate Get a free student ID card with UK Employment Law training (£10 applicable for international delivery) Lifetime access to the UK Employment Law course materials The UK Employment Law program comes with 24/7 tutor support Get instant access to this UK Employment Law course Learn UK Employment Law training from anywhere in the world The UK Employment Law training is affordable and simple to understand The UK Employment Law training is an entirely online How will I get my certificate? At the end of the law course, there will be an online law MCQ test which you can take either during or after the UK Employment Law course. After successfully completing the law test, you will be able to order your law certificate. These law certificates are included in the price and serve as a testament to your law expertise. Who is this Employment Law course for? There is no experience or previous law qualifications required for enrollment in this UK Employment Law and Employee Rights Diploma. It is available to all students, regardless of their academic backgrounds, who wish to gain expertise in employment law. Requirements Our UK Employment Law and Employee Rights Diploma is fully compatible with PCs, Macs, laptops, tablets, and smartphones, making it easy to study law wherever you are. This course has been designed to be fully accessible on tablets and smartphones so you can access your law course on Wi-Fi, 3G, or 4G. There is no time limit for completing this law course, so you can study law at your own pace and in your own time. Career Path Having these various law qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring, and many others. Mastering employment law will make you a sought-after professional in industries where understanding law is crucial. This diploma will set you apart in the competitive job market by showcasing your comprehensive knowledge of law. Course Curriculum 3 sections • 13 lectures • 05:59:00 total length •Module 01: Basic of Employment Law: 00:24:00 •Module 02: Legal Recruitment Process: 00:43:00 •Module 03: Employment Contracts: 00:25:00 •Module 04: Employee Handbook: 00:23:00 •Module 05: Disciplinary Procedure: 00:15:00 •Module 06: National Minimum Wage & National Living Wage: 00:37:00 •Module 07: Parental Right, Sick Pay & Pension Scheme: 00:43:00 •Module 08: Discrimination in the Workplace: 00:39:00 •Module 09: Health & Safety at Work: 00:19:00 •Module 10: Dismissal, Grievances and Employment Tribunals: 00:36:00 •Module 11: Workplace Monitoring & Data Protection: 00:15:00 •Mock Exam - UK Employment Law and Employee Rights Diploma: 00:20:00 •Final Exam - UK Employment Law and Employee Rights Diploma: 00:20:00
Overview: Phlebotomy is the process of taking our blood sample from the body. The blood sample is usually taken from the arm vein. It is also known as Venipuncture. Blood samples are required to detect and diagnose many health-related issues. Phlebotomy skills are fundamental for healthcare workers. Our Phlebotomy online course will help you understand the basics of phlebotomy step by step. The phlebotomy course aims to thoroughly explain the venipuncture process, including supplies and equipment, safety and infection control, and specimen handling and processing. You will learn the anatomy and physiology of veins and the methods to complete a venipuncture safely and correctly to take a blood sample. So, enroll now! Learning Outcomes of the Phlebotomy Training Course: Gain the knowledge, skills and guidelines to work as a healthcare technician specialising in phlebotomy. Get the primary job responsibilities of a phlebotomist. Accumulate knowledge of Medical Terminology that involves drawing and preparing blood for lab testing. Learn to use blood collection equipment and perform hand hygiene. Discover infection control and safety standards of working as a phlebotomist and how to prevent hematomas and nerve damage. Be updated about modern diagnostic methods and the latest lab technology. Understand more about the precautions required for patients with special needs and appropriate ways to communicate with patients. Key Features of the Phlebotomy Training Course: FREE Phlebotomy Training CPD-accredited certificate Get a free student ID card with Phlebotomy Training training (£10 applicable for international delivery) Lifetime access to the Phlebotomy Training course materials The Phlebotomy Training program comes with 24/7 tutor support Get instant access to this Phlebotomy Training course Learn Phlebotomy Training training from anywhere in the world The Phlebotomy Training training is affordable and simple to understand The Phlebotomy Training training is an entirely online Who is This Course For? This Phlebotomy Training course is perfect for individuals passionate about healthcare and aspiring to embark on a career combining scientific knowledge with patient care. Whether you are a medical student or a healthcare professional looking to expand your skill set, this Phlebotomy Training course will provide you with a solid foundation in phlebotomy and open doors to exciting opportunities in the field. What You Will Learn: Throughout this comprehensive Phlebotomy Training course, you will delve into various topics and modules vital to your understanding of phlebotomy. In the first module, you will explore infection control and risk management, gaining insights into maintaining a safe and hygienic environment for patients and practitioners. In subsequent modules, you will delve into the intricacies of venipuncture techniques, blood collection equipment, patient interaction, and laboratory processes. With a focus on theoretical knowledge and relevant skills, this Phlebotomy Training course will empower you to confidently perform venipuncture procedures and contribute to the accurate diagnosis and treatment of various medical conditions. Why Enroll in This Course: This course is regularly updated to align with industry standards and practices, ensuring you receive the most relevant and up-to-date knowledge. Don't just take our word for it. This Phlebotomy Training course has received top reviews from our learners, who have praised its comprehensive content and ability to provide a solid foundation for a successful career in phlebotomy. Requirements: No prior experience or specific qualifications are required to enroll in this Phlebotomy Training course. However, a passion for healthcare and a genuine desire to positively impact people's lives will serve as your guiding light throughout this journey. Career Path: Upon completing this Phlebotomy Training course, you will be equipped with the necessary skills for various career paths in phlebotomy. Here are seven course-related professions, along with their corresponding average salaries in the UK: Phlebotomist: £22,000 - £26,000 per year Medical Laboratory Assistant: £16,000 - £20,000 per year Blood Donor Technician: £18,000 - £22,000 per year Clinical Research Assistant: £20,000 - £24,000 per year Healthcare Assistant: £17,000 - £22,000 per year Laboratory Technician: £18,000 - £24,000 per year Pathology Collector: £18,000 - £22,000 per year Certification: Upon completing our Phlebotomy Training course, you will receive a CPD certificate, recognized and valued by employers in the healthcare industry. Enroll today and unlock a world of endless possibilities as you become a vital part of the healthcare system and touch lives through the art of blood collection. Course Curriculum 11 sections • 11 lectures • 03:37:00 hours total •Introduction to Phlebotomy •Blood Circulation, Function, and Composition •Phlebotomy Equipment •Routine Venipuncture •Venipuncture Complications and Pre-Examination Variables •Dermal Puncture •Quality Assessment and Management in Phlebotomy •Special Blood Collection Procedure •Infection Control and Risk Management •Mock Exam - Phlebotomy •Final Exam - Phlebotomy
Overview With our intensive Diploma in Business Administration course, you can improve your professional skills. We create complete leaders with strong financial assessment, operational flexibility, and smooth communication by going beyond software expertise.Learn the fundamentals of handling money, creating budgets, writing reports, making presentations, and acting wisely. This investment advances your professional growth by expanding your skill set and opening up possibilities for opportunity.Join us now in exploring your abilities as a leader. Key Features of the Course: FREE Diploma in Business Administration CPD-accredited certificate Get a free student ID card with Diploma in Business Administration training (£10 applicable for international delivery) Lifetime access to the Diploma in Business Administration course materials The Diploma in Business Administration program comes with 24/7 tutor support Get instant access to this Diploma in Business Administration course Learn Diploma in Business Administration training from anywhere in the world The Diploma in Business Administration training is affordable and simple to understand The Diploma in Business Administration training is an entirely online How will I get my certificate? Upon successful completion of the Diploma in Business Administration course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is this course for? Anyone, anywhere, can jumpstart their business journey with the Diploma in Business Administration! No experience? No problem! This open-door program welcomes all, from any background, to dive into the exciting world of business. Requirements Our Diploma in Business Administration course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. This course structure allows for a convenient and adaptable learning experience. Career path Having these various qualifications will increase the value of your CV and open you up to multiple sectors, such as: Marketing Assistant: £20-30k HR Assistant: £22-32k Sales Representative: £25-40k Customer Service Advisor: £20-28k Administrative Assistant: £18-25k Remember: Salary ranges vary (based on experience, location, and company). Advance with further qualifications! Course Curriculum 10 sections • 91 lectures •What is Business Administration? •Business and Organisations •Management of Business •Business Organization Perspectives •Decision Making •Approaches to Leadership •Communication Basics •Know Thyself and The Message •Learn To Use Terms of Business Communication That Invoke Emotions •Pay Attention To Body Language •Learn To Use Terms That Spark Interest •The Benefits Of Presenting Your Message In 1 Minute •Financing Basics •Record Your Income •Make a List of Expenses First and Put Them in Categories •Countdown & Adjust •Review Regularly •Module One - Getting Started •Module Two - Human Resources Today •Module Three - Recruiting and Interviewing •Module Four - Retention and Orientation •Module Five - Following Up With New Employees •Module Six - Workplace Health & Safety •Module Seven - Workplace Bullying, Harassment, and Violence •Module Eight - Workplace Wellness •Module Nine - Providing Feedback to Employees •Module Ten - Disciplining Employees •Module Eleven - Terminating Employees •Module Twelve - Wrapping Up •Activites-Diploma in Human Resource Management •Module One - Getting Started •Module Two - Working with Words •Module Three - Constructing Sentences 2017 •Module Four - Creating Paragraphs •Module Five - Writing Meeting Agendas •Module Six - Writing E-mails •Module Seven - Writing Business Letters •Module Eight - Writing Proposals •Module Nine - Writing Reports •Module Ten - Other Types of Documents •Module Eleven - Proofreading and Finishing •Module Twelve - Wrapping Up •Module One - Getting Started •Module Two - Opening •Module Three - Working with the Interface •Module Four - Your First Document •Module Five - Basic Editing Task •Module Six - Basic Formatting Tasks •Module Seven - Formatting Paragraphs •Module Eight - Advanced Formatting Tasks •Module Nine - Working with Styles •Module Ten - Formatting the Page •Module Eleven - Sharing Your Document •Module Twelve - Wrapping Up •Module One - Getting Started •Module Two - Opening PowerPoint •Module Three - Working with the Interface •Module Four - Your First Presentation •Module Five - Working with Text •Module Six - Formatting Text and Paragraphs •Module Seven - Adding Pictures •Module Eight - Advanced Formatting Tasks •Module Nine - Working with Transitions and Animations •Module Ten - Setting Up Your Slide Show •Module Eleven - Showtime! •Module Twelve - Wrapping Up •Module One - Getting Started •Module Two - Opening Excel •Module Three - Working with the Interface •Module Four - Your First Worksheet •Module Five - Viewing Excel Data •Module Six - Building Formulas •Module Seven - Using Excel Functions •Module Eight - Using Quick Analysis •Module Nine - Formatting Your Data •Module Ten - Using Styles, Themes, and Effects •Module Eleven - Printing and Sharing Your Workbook •Module Twelve - Wrapping Up •Module One - Getting Started •Module Two - Opening and Closing Access •Module Three - An Introduction to Databases •Module Four - Sharing Data Using Apps •Module Five - Working in Your App •Module Six - An Introduction to Desktop Databases •Module Seven - Performing Basic Table Tasks •Module Eight - Working with Fields •Module Nine - Working with Table Relationships •Module Ten - An Introduction to Queries, Forms, and Reports •Module Eleven - Protecting Your Data •Module Twelve - Wrapping Up •Assignment - Diploma in Business Administration
Course Overview: About 87% of global consumers use at least one computer or device to access the internet daily. Mastering the essentials of computer and the internet is crucial in today’s digital age. The Learning Computer and Internet Level 2 course provides an in-depth exploration of computer systems, internet functionalities, and software applications, offering you the knowledge to navigate the digital world with ease. This course covers a wide range of computer-related topics, from fundamental operating systems and hardware to advanced concepts like cybersecurity and data protection. With engaging, interactive content, you’ll gain practical skills and insights that enhance your computer proficiency and digital competence. Embark on an enlightening journey through the digital landscape. Enrol in Learning Computer and Internet Level 2 today and elevate your computer skills to thrive in a connected world! Key Features of the Course: FREE Learning Computer and Internet Level 2 CPD-accredited certificate Get a free student ID card with Learning Computer and Internet Level 2 training (£10 applicable for international delivery) Lifetime access to the Learning Computer and Internet Level 2 course materials The Learning Computer and Internet Level 2 program comes with 24/7 tutor support Get instant access to this Learning Computer and Internet Level 2 course Learn Learning Computer and Internet Level 2 training from anywhere in the world The Learning Computer and Internet Level 2 training is affordable and simple to understand The Learning Computer and Internet Level 2 training is entirely online Who is This Course For? This course is designed for individuals seeking to build upon foundational knowledge of computer and the internet. Whether a student, professional, or enthusiast, this course will elevate your proficiency. Learning Outcome Grasp the intricacies of various operating systems and their configurations. Understand the diverse range of applications and their functionalities. Navigate through storage solutions, network components, and software tools. Comprehend the concept of licensing and its implications. Become adept in word processing, spreadsheets, and creating presentations. Learn the terminologies of networking, ensuring smooth connectivity. Safeguard yourself online and understand the fundamentals of digital security. Acquire skills to use browsers, e-mails, and collaborative platforms effectively. Why Enrol in This Course: Enrolling in "Learning Computer and Internet Level 2" is your gateway to a world of opportunities and possibilities. You will develop essential skills in high demand across various industries, making you a valuable asset in the job market. Our course is top-reviewed, recently updated to reflect the latest trends, and aligns with the evolving digital landscape, ensuring you stay ahead in the digital race. Requirements: Enrolling in this Learning Computer and Internet Level 2 course requires a basic understanding of computer usage. No prior technical knowledge is needed, making it accessible to beginners and those looking to refresh their skills. Career Path: Upon completing this Learning Computer and Internet Level 2 course, you'll be well-equipped to pursue various professions in the digital domain. Here are seven course-related professions in the UK, along with their average salaries: IT Support Specialist: £25,000 - £40,000 per year Data Entry Clerk: £18,000 - £25,000 per year Digital Marketing Assistant: £20,000 - £30,000 per year Office Administrator: £18,000 - £25,000 per year Cybersecurity Analyst: £30,000 - £50,000 per year Web Developer: £25,000 - £45,000 per year Database Administrator: £30,000 - £50,000 per year Certification: Upon completing the Learning Computer and Internet Level 2 course, learners will be awarded a CPD certificate, validating their enhanced knowledge of computer and the Internet. Course Curriculum 6 sections • 81 lectures • 22:23:00 total length •What is an Operating System: 00:48:00 •Configuring the Operating System: 00:06:00 •What is an Application: 00:10:00 •Using Control Panel: 00:18:00 •Hardware and Peripherals: 00:07:00 •Storage: 00:12:00 •Connectivity Devices: 00:05:00 •Network Components: 00:09:00 •Software and Concepts: 00:11:00 •Licensing: 00:06:00 •Using Software: 00:07:00 •Software Tools: 00:10:00 •Software: 00:14:00 •Hardware, Devices, and Peripherals: 00:05:00 •Backup and Restore: 00:03:00 •Application Features: 01:21:00 •Working with Word Processing: 00:44:00 •Working with Spreadsheets: 00:49:00 •Making a Presentation: 01:08:00 •Databases: 00:34:00 •Collaboration: 00:03:00 •Course Introduction: 00:02:00 •Web Browsers: 00:46:00 •Networking Terminology: 00:35:00 •E-mail: 00:38:00 •Communicating in the Modern World: 00:14:00 •Protecting Yourself: 00:15:00 •Web Searching: 00:31:00 •Protecting Yourself: 00:31:00 •Identify Components of a Personal Computer IPU: 00:08:00 •Sign In to Windows 8: 00:07:00 •Signing In to Windows 8 and Managing Tiles: 00:08:00 •Navigate the Start Screen: 00:18:00 •Using the Account ID Menu: 00:02:00 •Access and Identify the Charms: 00:03:00 •Viewing the Charms: 00:02:00 •Modern Apps and Common Navigation Features: 00:03:00 •Navigating a Modern App: 00:07:00 •Multitasking with Apps: 00:05:00 •Working with Multiple Apps: 00:05:00 •Navigate the Desktop IPU: 00:07:00 •Navigating The desktop: 00:07:00 •Manage Files and Folders with File Explorer IPU: 00:09:00 •Managing Files and Folders: 00:15:00 •Elements of a Desktop Window: 00:12:00 •Working with the Elements of a Desktop Window: 00:10:00 •Creating and Modifying Files with Wordpad: 00:14:00 •Printing a Document: 00:05:00 •Navigate Internet Explorer 10: 00:08:00 •Navigating Internet Explorer 10: 00:09:00 •Browse the Web: 00:12:00 •Using Internet Explorer and Share: 00:08:00 •Customize the Start Screen: 00:07:00 •Creating Groups on the Start Screen: 00:03:00 •Changing PC Setting: 00:07:00 •Customize the Desktop IPU: 00:09:00 •Personalizing the Desktop: 00:11:00 •Set Privacy Levels and Passwords: 00:05:00 •Changing Your Password: 00:05:00 •Use Windows Defender IPU: 00:05:00 •Changing Windows Defender Settings: 00:06:00 •Store and Share Files with SkyDrive: 00:03:00 •What Makes Windows 10 Different?: 00:14:00 •Primary Feature Overview: 00:14:00 •Navigating and Using Windows 10: 00:36:00 •Course Overview: 00:13:00 •Types of Security Threats: 00:29:00 •Social Engineering: 00:30:00 •Identity Theft: 00:29:00 •Data Classification: 00:28:00 •Types of Classifications: 00:18:00 •Protecting Your Digital Information: 00:45:00 •Password Management: 00:13:00 •Malware: 00:17:00 •Software Detection: 00:28:00 •Security from End-to-End: 00:26:00 •Secure E-mail Use: 00:21:00 •Secure Web Browsing: 00:29:00 •Piracy: 00:16:00 •Security Policies: 00:18:00 •Moving Forward: 00:12:00
Health and Social Care Management Overview Learn new skills and develop your expert knowledge with the Health and Social Care Management Course. The course will allow you learn the fundamentals of health and social care without stepping out of your home! Successful completion of the Health and Social Care Management Course will see you achieve a CPD entrusted lesson which will add significant weight to your CV and impress potential employers when applying for new jobs. In this level 7 course you will learn about the role of health and social care workers. In addition the course will help you acquire effective skills and enhance your knowledge about this area. Furthermore, you will develop the ability to safeguard vulnerable adults. In addition, after the successful completion of the course, you will receive a QLS-endorsed and CPD-accredited certificate of achievement which will elevate your CV. Join today! Learning Outcomes: Learn about the different types of roles in health and social care Know how to communicate effectively in the context of caregiving Familiarise with best practices for safeguarding vulnerable individuals Get step-by-step guidance on how to conduct a social care needs assessment Understand the barriers to communication in a health or social care setting Fully understand the rights and responsibilities of health and social care workers Understand how to maintain the confidentiality of service users Gain in-depth knowledge of legal & expert standards of practice in health care Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £4.99. Print copy by post is also available at an additional cost of £9.99 and same for PDF and printed transcripts. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The Health and Social Care Management has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Health and Social Care Management . Enrol on the Health and Social Care Management and learn a new expert skill from anywhere, at any time! Career Path On successful completion, learners will have the practical skills and knowledge to identify, monitor and treat risk effectively, with the credentials to kickstart a career in any of the following professions: Health & Social Care Manager Health Care Assistant Outreach Worker Mental Health Social Worker Registered Nurse Support Worker
Duration 3 Days 18 CPD hours