24 Account Manager courses in London delivered Live Online

A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.

Maximising the relationship and sales potential of each active account is key to the sustainability of any business relying on repeatable custom. In this workshop we start by looking at key techniques for analysing the profitability and development opportunities for different clients before deciding upon the strategy and skills needed for moving the relationship to that of trusted adviser and partner. By understanding and creating the need we can use our influencing skills to harness any sales development potential. By creating the habit of explaining our ideas in a way that also meets the need of the other party we help everybody make the right decisions for them. This course will help participants: Assess the sales profitability and potential of existing key accounts Prioritise where time and energy is directed for maximum profitability Understand the key players in the decision making unit Create a strategic plan for the development of each client target Develop proactive sales consultancy skills Learn advanced communication and influencing techniques 1 What makes an effective account manager? The difference between order taking and account management How do you define a key account in your business? Why should existing customers remain with your company? How do you compare to the competition? 2 How do I prioritise my account management activity? Use practical tools to help you assess revenue potential Analyse the investment required versus the return on your time Create a SWOT analysis on your clients - Strengths, Weaknesses, Opportunities & Threats Appreciate how this knowledge will improve your sales development 3 Planning strategies for each account Create a list of priority accounts and activities Learn how to develop a long-term and sustainable relationship Discover how they make their purchasing decisions Research the make-up of the Decision Making Unit for each client 4 Learning and utilising the six principles of influence Learn the secrets these principles offer sales people Discover how these principles will work for you Create an influencing strategy for influencers within the client Learn new habits of influence 5 Proactive sales skills Plan proactive sales meetings for key accounts Set primary and secondary objectives for every touch point with the customer Structure sales meetings for maximum effectiveness Help the customer commit and achieve their objectives 6 Putting it into practice Discuss real scenarios to plan for putting these skills into practice Share common issues with fellow sales people Create a personal development plan

Overview This course will provide you with the skills and knowledge required by Non-Accounts Managers to understand Finance and Accounting processes they face in their daily work schedule. The main objective of this course is to highlight accounting, understand the framework of accounting, and stages of accounts and also to elaborate rules and principles of accounting. With a lot of Case studies and open discussions with live examples, participants will gain detailed knowledge to understand their company from a financial perspective and also to help manage financial matters. At the end of the course, you will learn how to apply financial techniques, understand financial reports and annual reports, the relationship between accounting and finance thereby gaining knowledge of the use of debits and credits and last but not least to identify limitations of financial statements.  At the end of this training course, participants will: Be able to Record Transactions in the Accounting System Understand the Format and Contents of Financial Statements Use Accounting Information to Interpret and Evaluate a Business Make Efficient and Profitable Decisions, based on Cost Information Apply Budgetary Control Techniques to ensure that Targets are Achieved

Our Financial Compliance and Legal Aid Payments Course provides a brief overview of historical changes and the current regulations. The course will cover what VAT regulations and the SRA Accounts Rules say on legal aid payments and will provide practical advice and tips on how to account for these payments so you adhere to the rules and regulations of the profession. Target Audience This online course is suitable for those in the legal profession who oversees, or is responsible for or involved in accounting for legal aid funds, including, costs lawyers, legal cashiers, COFA, those supporting the COFA, account managers, etc. Resources An information pack including the course slides will be provided to all delegates after the course, which may be useful for ongoing reference. Please note a recording of the course will not be made available. Speaker Sarah Charlton, Consultant, DG Legal Sarah has a BSc (Hons) in Applied Accounting and is a Fellow member of the Association of Chartered and Certified Accountants. Her career spans over 35 years working within the legal sector, fulfilling roles from COFA through to CEO. During her career she has worked with a number of legal regulators, professional bodies and government organisations. Sarah has been a member of the Institute of Legal Finance and Management throughout her career, qualifying as a Fellow member in 2005. Sarah also served as chairperson between 2010-2012 and continues to serve as an Executive Council Member.

Duration 2 Days 12 CPD hours This course is intended for Account manager Deployment engineer Deployment project manager Sales engineer Overview After taking this course, you should be able to: Describe CCE flows and processes required to support and troubleshoot the PCCE deployment Introduce the many diagnostic tools available to the engineer responsible for troubleshooting a PCCE environment Apply troubleshooting tools and techniques to address issues with CCE Certificates, Cisco Finesse, and PCCE Deployment The Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. Cisco© PCCE provides an enterprise-class contact center in a prepackaged deployment model that offers simplified deployment, operation, and maintenance. You will learn to identify the processes and tools used to diagnose common deployment issues so that support personnel can select optimal methods to resolve those issues CCE Flows and Process Review Troubleshooting and Support Methodology PCCE Component Review PCCE Call Flow Review CCE Diagnostic Tools Diagnostic Framework Suite Run Analysis Manager Run Unified System Command-Line Interface (CLI) Troubleshooting CCE Troubleshoot Certificates Troubleshoot Cisco Finesse Troubleshoot a PCCE Deployment Additional course details: Nexus Humans Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for network and software engineers interested in automation and programmability and who hold job roles such as: Account manager Consulting systems engineer Network administrator Network engineer Network manager Sales engineer Systems engineer Technical solutions architect Wireless design engineer Wireless engineer Overview This course will help you: Gain the high-demand knowledge and skills to implement automation, streamline container orchestration, and enhance scalability Learn the skills to maximize the lightweight design of containers to scale more quickly and allow more responsiveness to website traffic load Prepare for the 300-910 DEVOPS exam What to expect in the exam The 300-910 DEVOPS exam certifies your knowledge and skills with DevOps. Key DevOps practices include deployment automation that enables configuration, management, and scalability of cloud microservices and infrastructure processes on Cisco platforms. This course teaches you how to automate application deployment, enable automated configuration, enhance management, and improve scalability of cloud microservices and infrastructure processes on Cisco© platforms. You will also learn how to integrate Docker and Kubernetes to create advanced capabilities and flexibility in application deployment. This course prepares you for the 300-910 Implementing DevOps Solutions and Practices Using Cisco Platforms (DEVOPS) certification exam. Course Outlines ITRODUCING THE DEVOPS MODEL INTRODUCING CONTAINERS PACKAGING AN APPLICATION USING DOCKER DEPLOYING A MULTITIER APPLICATION INTRODUCING CI/CD BUILDING THE DEVOPS FLOW VALIDATING THE APPLICATION BUILD PROCESS BUILDING AN IMPROVED DEPLOYMENT FLOW EXTENDING DEVOPS PRACTICES TO THE ENTIRE INFRASTRUCTURE IMPLEMENTING ON-DEMAND TEST ENVIRONMENTS AT THE INFRASTRUCTURE LEVEL MONITORING IN NETDEVOPS ENGINEERING FOR VISIBILITY AND STABILITY SECURING DEVOPS WORKFLOWS EXPLORING MULTICLOUD STRATEGIES EXAMINING APPLICATION AND DEPLOYMENT ARCHITECTURES DESCRIBING KUBERNETES INTEGRATING MULTIPLE DATA CENTER DEPLOYMENTS WITH KUBERNETES MONITORING AND LOGGING IN KUBERNETES Additional course details: Nexus Humans Cisco Implementing DevOps Solutions and Practices Using Cisco Platforms (DevOps) 1.0 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing DevOps Solutions and Practices Using Cisco Platforms (DevOps) 1.0 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Channel and Customer Engineers Network Engineer System Engineer Wireless Engineer Consulting Systems Engineer Technical Solutions Architect Network Admisnistrator Wireless Design Engineer Network Manager Channel SEs Sales Engineer Channel AMs Account Manager Overview Upon completing this course, students will be able to meet these objectives: Understand the overall architecture of the Cisco security solutions and how APIs help enable security Understand how to use Cisco Firepower APIs Understand how pxGrid APIs function and their benefits Understand what capabilities the Cisco Stealthwatch APIs offer and construct API requests to them for configuration changes and auditing purposes Understand the features and benefits of using Cisco Stealthwatch Cloud APIs Learn how to use the Cisco Umbrella Investigate API Understand the Functionality provided by Cisco AMP and its APIs Learn how to use Cisco Threat Grid APIs to analyze, search, and dispose of threats This course demonstrates the tools and the benefits of leveraging programmability and automation in Cisco Security Solutions, including Cisco Firepower Management Center, Cisco Firepower Threat Defense, Cisco ISE, Cisco pxGrid, Cisco Stealthwatch Enterprise, Cisco Stealthwatch Cloud, Cisco Umbrella, Cisco AMP, Cisco Threat grid, and Cisco Security Management Appliances. Students will learn how to use the API for each Cisco security solution and specific applications of when the API benefits IT security content. Introducing Cisco Security APIs Role of APIs in Cisco Security Solutions Cisco Firepower, Cisco ISE, Cisco pxGrid, and Cisco Stealthwatch APIs Use cases and security workflow Consuming Cisco Advanced Malware Protection APIs Cisco AMP overview Cisco AMP endpoint API Cisco AMP use cases and workflows Discovery 1: Query Cisco AMP endpoint APIs for verifying compliance Using Cisco ISE Introducing Cisco Identity services engine Cisco ISE use cases Cisco ISE APIs Using Cisco pxGrid APIs Cisco pxGrid overview WebSockets and STOMP messaging protocol Discovery 2: Use the REST API and Cisco pxGrid with Cisco Identity services engine Using Cisco Threat Grid APIs Cisco threat grid overview Cisco threat grid API Cisco threat grid use cases and workflows Discovery 3: Construct a Python script using the Cisco threat grid API Investigating Cisco Umbrella Security Data Programmatically Cisco Umbrella investigate API overview Cisco Umbrella investigate API: Details Discovery 4: Query security data with the Cisco Umbrella investigate API Exploring Cisco Umbrella Reporting and Enforcement APIs Cisco Umbrella reporting and enforcement APIs: Overview Cisco Umbrella reporting and enforcement APIs: Deep dive Discovery 5: Generate reports using the Cisco Umbrella reporting API Automating Security with Cisco Firepower APIs Review basic constructs of Firewall policy management Design policies for automation Cisco FMC APIs in depth Discovery 6: Explore the Cisco Firepower management center API Cisco FTD automation with ansible Discovery 7: Use ansible to automate Cisco Firepower threat defense configuration Cisco FDM API in depth Discovery 8: Automate Firewall policies using the Cisco Firepower device manager API Operationalizing Cisco Stealthwatch and Its API Capabilities Cisco Stealthwatch overview Cisco Stealthwatch APIs: Details Discovery 9: Automate alarm policies and create reports using the Cisco Stealthwatch APIs Using Cisco Stealthwatch Cloud APIs Cisco Stealthwatch Cloud overview Cisco Stealthwatch Cloud APIs: Deep dive Discovery 10: Construct a report using Cisco stealthwatch Cloud APIs Describing Cisco Security Management Appliance APIs Cisco SMA APIs overview Cisco SMA API Discovery 11: Construct reports using Cisco SMA APIs

Duration 3 Days 18 CPD hours This course is intended for This course is designed for network and software engineers who hold the following job roles: Network engineer Systems engineer Wireless engineer Consulting systems engineer Technical solutions architect Network administrator Wireless design engineer Network manager Site reliability engineer Deployment engineer Sales engineer Account manager Overview After taking this course, you should be able to: Leverage the tools and APIs to automate Cisco ACI powered data centers. Demonstrate workflows (configuration, verification, healthchecking, monitoring) using Python, Ansible, and Postman. Leverage the various models and APIs of the Cisco Nexus OS platform to perform day 0 operations, improve troubleshooting methodologies with custom tools, augment the CLI using scripts, and integrate various workflows using Ansible and Python. Describe the paradigm shift of Model Driven Telemetry and understand the building blocks of a working solution. Describe how the Cisco Data Center compute solutions can be managed and automated using API centric tooling, by using the Python SDK, PowerTool, and Ansible modules to implement various workflows on Cisco UCS, Cisco IMC, Cisco UCS Manager, Cisco UCS Director, and Cisco Intersight. The Implementing Automation for Cisco Data Center Solutions (DCAUI) v1.1 course teaches you how to implement Cisco© Data Center automated solutions including programming concepts, orchestration, and automation tools. Through a combination of lessons and hands-on practice, you will manage the tools and learn the benefits of programmability and automation in the Cisco-powered Data Center. You will examine Cisco Application Centric Infrastructure (Cisco ACI©), Software-Defined Networking (SDN) for data center and cloud networks, Cisco Nexus© (Cisco NX-OS) platforms for device-centric automation, and Cisco Unified Computing System (Cisco UCS©) for Data Center compute. You will study their current ecosystem of Application Programming Interfaces (APIs), software development toolkits, and relevant workflows along with open industry standards, tools, and APIs, such as Python, Ansible, Git, JavaScript Object Notation (JSON), Yaml Ain't Markup Language (YAML), Network Configuration Protocol (NETCONF), Representational State Transfer Configuration Protocol (RESTCONF), and Yet Another Generation (YANG).This course prepares you for the 300-635 Automating Cisco Data Center Solutions (DCAUTO) certification exam. Introducing Automation for Cisco Solutions (CSAU) is required prior to enrolling in Implementing Automation for Cisco Data Center Solutions (DCAUI) because it provides crucial foundational knowledge essential to success. This course also earns you 24 Continuing Education (CE) credits towards recertification. Course Outline Describing the Cisco ACI Policy Model Describing the Cisco APIC REST API Using Python to Interact with the ACI REST API Using Ansible to Automate Cisco ACI Introducing Cisco NX-OS Programmability Describing Day-Zero Provisioning with Cisco NX-OS Implementing On-Box Programmability and Automation with Cisco NX-OS Implementing Off-Box Programmability and Automation with Cisco NX-OS Automating Cisco UCS Using Developer Tools Implementing Workflows Using Cisco UCS Director Describing Cisco DCNM Describing Cisco Intersight Additional course details: Nexus Humans Cisco Implementing Automation for Cisco Data Center Solutions (DCAUI) v1.1 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Automation for Cisco Data Center Solutions (DCAUI) v1.1 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is designed primarily for network and software engineers who are interested in learning about automation and programmability and hold the following job roles: Network engineer Systems engineer Wireless engineer Consulting systems engineer Technical solutions architect Network administrator Wireless design engineer Network manager Sales engineer Account manager Overview Upon completing this course, the learner will be able to meet these overall objectives: Get familiar with different API styles (REST, RPC) and synchronous and asynchronous API requests Learn how to use Postman software development tool in order to test the API calls Learn how to automate repetitive tasks using Ansible automation engine Explore a Python programming language, Python libraries and Python virtual environments and learn how can they be used for automation of network configuration tasks Get introduced to GIT version control system and its common operations Learn how to leverage the various models and APIs of the Cisco IOS XE platform to perform day-zero operations, improve troubleshooting methodologies with custom tools, augment the CLI using scripts, and integrate various workflows using Ansible and Python Learn about the paradigm shift of model-driven telemetry and the building blocks of a working solution Learn how to leverage the tools and APIs to automate Cisco DNA infrastructure managed by Cisco DNA Center™ Demonstrate workflows (configuration, verification, health checking, and monitoring) using Python, Ansible, and Postman Understand Cisco SD-WAN solution components, implement a Python library that works with the Cisco SD-WAN APIs to perform configuration, inventory management, and monitoring tasks, and implement reusable Ansible roles to automate provisioning new branch sites on an existing Cisco SD-WAN infrastructure Learn how to leverage the tools and APIs to automate Cisco Meraki managed infrastructure and demonstrate workflows (configuration, verification, health checking, monitoring) using Python, Ansible, and Postman Implementing Automation for Cisco Enterprise Solutions (ENAUI) v.1.2 teaches you how to implement Cisco Enterprise automated solutions, including programming concepts, orchestration, telemetry, and automation tools. This course highlights the tools and the benefits of leveraging programmability and automation in the Cisco-powered Enterprise Campus and WAN. You will also examine platforms including IOS XE software for device-centric automation, Cisco DNA Center for the intent-based enterprise network, Cisco Software-Defined WAN, and Cisco Meraki. Their current ecosystem of APIs, software development toolkits, and relevant workflows are studied in detail together with open industry standards, tools, and APIs, such as Python, Ansible, Git, JSON/YAML, NETCONF/RESTCONF, and YANG. The course qualifies for 24 Cisco Continuing Education credits (CE) towards recertification. This course will help you:Gain high-demand skills using modern programming languages, APIs, and systems such as Python, Ansible, and Git to automate, streamline, and enhance business operationsAcquire the skills and knowledge to customize tools, methods, and processes that improve network performance and agilityPrepare for the 300-435 ENAUTO exam Course Outline Network Programmability Foundation Automating APIs and Protocols Managing Configuration with Python and Ansible Implementing On-Box Programmability and Automation with Cisco IOS XE Software Implementing Model-Driven Telemetry Day 0 Provisioning with Cisco IOS-XE Software Implementing Automation in Enterprise Networks Building Cisco DNA Center Automation with Python Automating Operations using Cisco DNA Center Introducing Cisco SD-WAN Programmability Building Cisco SD-WAN Automation with Python Building Cisco SD-WAN Automation with Ansible Automating Cisco Meraki Implementing Meraki Integration APIs Additional course details: Nexus Humans Cisco Implementing Automation for Cisco Enterprise Solutions v1.2 (ENAUI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Automation for Cisco Enterprise Solutions v1.2 (ENAUI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases. As a manager of a law firm, or more crucially an MLRO or MLCO, the ultimate responsibility for the firm's compliance, including with the MLR 2017, lies with you. It is your responsibility to ensure that the firm puts in place, reviews and updates compliant policies, controls and procedures. You must ensure that the firm maintains an up to date practice wide risk assessment. You are required to ensure that your employees are regularly given training on the MLR 2017 and associated risks. If a breach occurs, the SRA will take a wider look at the firm and identify any supervisory deficiencies that may have contributed to failures by fee earners or support staff. It has proven that it will not shy away from holding to account managers, compliance officers and MLRO/MLCOs for failures by their firms to comply with requirements of the MLR 2017. This course will cover the following to assist firms MLROs, MLCOs and Management with fulfilling their AML management responsibilities: How to comply with your obligations and stay compliant FWRA – linked with PCPs Mandatory AML Policies and Procedures - SRA have concerns Training and supervising staff Audits SRA requirements Reporting SARS POCA/TA Fulfilling reporting officer and compliance officer duties Target Audience The online course is suitable for MLROs, MLCOs, firm management and those supporting these roles. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Helen Torresi, Consultant, DG Legal Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services. Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).