2600 Courses about Professional Development delivered On Demand

Humble Leadership: Servant Leadership in Practice With traditional project management, we've become accustomed to a 'command and control' leadership style. According to the Greenleaf Center for Servant Leadership, servant leadership is a philosophy and set of practices that enriches the lives of individuals, builds better organizations, and ultimately creates a more just and caring world. Let's explore how adopting a servant leadership stance with our Scrum Team can create a more collaborative and engaged team. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

High-Performance Teams: Core Protocols for Psychological Safety and EI Want awesome teams that build great products? Great teams don't happen by accident. And they don't have to take a long time to build.In this session, Richard lays out the case for Continuous / Extreme Teaming. Join in a flight of fun learning activity-sets that will give you a taste of team awesomeness and how to start when you go back to work.Richard builds on the work of Jim and Michele McCarthy, Google, Bruce Tuckman, Gamasutra, Standish Group, Peter Drucker, and Melvin Conway. His learning activity-sets activities are short games, using elements from improvisational theater, The Core Protocols, Extreme Programming, and more.Who should attend? Anyone who wants to create a great team and build great products. You'll leave having embodied the essential elements of accelerated continuous team-building and maintenance. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

High-Performance Teams: Core Protocols for Psychological Safety and EI Want awesome teams that build great products? Great teams don't happen by accident. And they don't have to take a long time to build.In this session, Richard lays out the case for Continuous / Extreme Teaming. Join in a flight of fun learning activity-sets that will give you a taste of team awesomeness and how to start when you go back to work.Richard builds on the work of Jim and Michele McCarthy, Google, Bruce Tuckman, Gamasutra, Standish Group, Peter Drucker, and Melvin Conway. His learning activity-sets activities are short games, using elements from improvisational theater, The Core Protocols, Extreme Programming, and more.Who should attend? Anyone who wants to create a great team and build great products. You'll leave having embodied the essential elements of accelerated continuous team-building and maintenance. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

The Value Driven Project Manager This presentation addresses how core values are formed at the individual level and at the organizational level. It will also address how these values drive personal performance and influence the effectiveness of the professional project manager. Is project management a profession or simply a methodology? While the debate continues, there is no doubt that a well-trained, experienced, professional project manager will make a meaningful addition to any organization. The career-minded project manager is an authority on achieving success, and continually practices and develops the skills necessary to overcome any challenges encountered during the process. This video offers keen insight into how core values are formed at the individual level and at the organizational level, and how these values drive personal performance and influence the effectiveness of the professional project manager. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Parkinson’s Disease is a complex neurological condition that affects millions of people worldwide, often presenting subtle symptoms that can be easily overlooked. This course offers a clear, structured understanding of Parkinson’s—covering early signs, stages of progression, and the science behind its diagnosis. Whether you're supporting a loved one or working within healthcare, this course delivers focused, accessible knowledge, shaped to suit learners from all backgrounds. Explore the latest treatments, medication strategies, and support resources available today. We keep it jargon-light and insight-heavy, providing information you can trust without the usual fluff. With expert guidance woven throughout, you'll gain a well-rounded view of how Parkinson’s is managed and what support looks like at different stages. This isn’t about overwhelming detail—it’s about clarity, confidence, and credible learning, all from the comfort of wherever you choose to study. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Parkinson's Disease: Diagnosis, Treatment, and Resources Module 01 :Understanding Parkinson's Disease Module 02 :Diagnosis and Treatment Module 03 :Managing Non-Motor Symptoms Module 04 :Occupational Therapy for Parkinson's Disease Module 05 :Living with Parkinson's Disease Module 06 :Support and Resources for Parkinson's Patients Module 07 :The Role of Caregivers in Parkinson's Disease Management Learning Outcomes: Analyze Parkinson's Disease etiology and pathophysiology for accurate diagnosis. Implement evidence-based treatments and interventions for effective patient care. Evaluate and address non-motor symptoms to enhance overall quality of life. Apply occupational therapy techniques tailored for Parkinson's patients' unique needs. Develop a patient-centered approach to support individuals living with Parkinson's. Recognize and utilize available resources for optimal Parkinson's Disease management. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking specialized knowledge on Parkinson's Disease. Occupational therapists aiming to enhance their expertise in neurological conditions. Caregivers and family members wanting to provide better support for individuals with Parkinson's. Students in healthcare-related fields looking to expand their understanding of neurological disorders. Researchers interested in the latest advancements in Parkinson's Disease diagnosis and treatment. Advocates and support groups dedicated to improving the lives of Parkinson's patients. Career path Neurological Rehabilitation Specialist Parkinson's Disease Researcher Occupational Therapist in Neurology Geriatric Care Coordinator Clinical Nurse Specialist in Neurology Community Support Worker for Parkinson's Patients Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Understanding human behaviour is no small feat—but that’s precisely what makes it fascinating. The Foundations of Clinical Psychology 101 Course opens the door to how thoughts, emotions and behavioural patterns are shaped and studied. This course is designed for curious minds eager to explore psychological theories, mental health conditions, and the approaches professionals use to make sense of it all. From Freud to Beck, and everything in between, learners will gain insight into the roots of psychological thought and the evolution of clinical practice over time. Delivered entirely online, the course is structured to give learners the clarity they need without the jargon they don’t. With engaging modules, clear explanations, and expertly written content, it offers a solid grounding for those looking to understand clinical psychology from a theoretical lens. Whether you're thinking about diving deeper into this field or simply expanding your knowledge for personal or academic reasons, this course is an excellent place to begin—no textbook overload or therapy couch required. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Foundations of Clinical Psychology Module 01 : Basics of Clinical Psychology Module 02 : Career Paths in Clinical Psychology Module 03 : Competencies in Clinical Psychology Module 04 : Therapeutic Models Module 05 : Medical Specialties and Settings Module 06 : Research in Clinical Psychology Learning Outcomes: Grasp foundational concepts in clinical psychology for a robust knowledge base. Identify diverse career opportunities within the realm of clinical psychology. Develop essential competencies required for effective practice in the field. Analyze and apply various therapeutic models in clinical settings for optimal outcomes. Gain insight into medical specialties and settings, broadening your professional horizons. Acquire research skills crucial for evidence-based practice in clinical psychology. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Psychology enthusiasts eager to explore clinical applications. Students seeking a solid foundation in clinical psychology. Professionals looking to transition into the field of clinical psychology. Individuals intrigued by the diverse career paths within clinical psychology. Those aiming to understand the competencies essential for effective practice. Aspiring therapists and counsellors seeking a comprehensive overview. Students preparing for further studies in clinical psychology. Anyone intrigued by the dynamic interplay of psychology and healthcare. Career path Clinical Psychologist Counselling Psychologist Health Psychologist Forensic Psychologist Neuropsychologist Researcher in Clinical Psychology Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

In today’s customer-focused world, the ability to handle complaints effectively is a crucial skill for anyone in customer care. The "Complaints Handling for Customer Care Course" is designed to help you master the art of managing customer concerns with confidence, turning potential issues into opportunities for improvement. Whether you're working in retail, hospitality, or any other service-based industry, knowing how to navigate a complaint professionally can make all the difference in maintaining customer loyalty and enhancing the reputation of your business. This course is ideal for those who want to develop a calm, collected approach to complaint management. You’ll learn how to listen actively, respond appropriately, and find solutions that satisfy both the customer and the business. No longer will complaints seem like a daunting task – with the skills gained from this course, you’ll be equipped to deal with even the most difficult situations, improving customer satisfaction and contributing to long-term business success. Join today and gain the skills to transform customer feedback into a tool for growth and success in any customer-facing role. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Complaints & Customer Value Module 02: Building Rapport & Trust Module 03: Effective Communication Module 04: Handling Various Customer Types Module 05: Customer-Centric Complaint Resolution Module 06: Proactive Complaint Prevention and Service Recovery Module 07: Advanced Technology and Tools in Customer Care Learning Outcomes: Master complaint resolution for enhanced customer satisfaction. Develop effective communication strategies for diverse customer interactions. Implement proactive measures to prevent and address complaints. Build lasting rapport and trust with customers for enduring relationships. Navigate various customer types with confidence and empathy. Utilise advanced technology and tools for efficient customer care. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals Sales and support representatives Retail and hospitality staff Call centre agents Frontline staff in any industry Individuals seeking a customer-focused career change Entrepreneurs and small business owners Anyone aiming to excel in customer care roles Career path Customer Service Representative Complaints Handler Call Centre Agent Retail Associate Client Support Specialist Frontline Customer Care Professional Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Family Child Care Course offers a valuable opportunity for those looking to gain in-depth knowledge about caring for children in a home-based environment. This course is ideal for individuals who want to enhance their understanding of child development, safety measures, and effective communication with both children and parents. With an emphasis on building essential skills for nurturing, this course provides a solid foundation for those interested in family child care roles. By exploring various aspects of child care, participants will gain insights into creating a safe, engaging, and supportive atmosphere for children. Topics covered include child psychology, age-appropriate activities, and strategies for managing behaviour. This course equips learners with the essential tools to approach child care with confidence, ensuring that both children and parents feel supported and understood. Whether you're starting a family child care service or enhancing your existing knowledge, this course is designed to guide you through key concepts in a straightforward and accessible way. Join us, and become a vital asset in creating a nurturing environment for children. Start your fulfilling career today. Key Features: CPD Accredited Family Child Care Course. Instant e-certificate and hard copy dispatch by next working day Fully online, interactive Family Child Care course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases This course covers essential topics for family child care providers. Learn about family support, problem-solving, safeguarding, child development, nutrition, health, safety, child protection, play, early years provision, and caring for children with special needs. Gain crucial knowledge to ensure the well-being and development of children in your care. Course Curriculum of this Family Child Care Course: Module 01: Introduction to Family Support Work Module 02: Solving Family Issues - Part 1 Module 03: Solving Family Issues - part 2 Module 04: Safeguarding - Assessing need and providing help (Part 1) Module 05: Safeguarding - Assessing Need and Providing Help (Part 2) Module 06: Understanding Child Development Module 07: Caring for Children Module 08: Healthy Food, Healthy living Module 09: Keeping Children Healthy & Safe Module 10: Child Protection Module 11: Play, Imagination and Creativity Module 12: Early Years Provision Module 13: Children with Special Needs Learning Outcomes: Gain a comprehensive understanding of family support & child care work principles. Develop effective problem-solving skills for various family issues. Acquire knowledge and skills in safeguarding, assessing needs, and providing help. Explore child development theories and apply them in practical scenarios. Learn best practices in Child Care, emphasizing their health and safety. Develop expertise in early years provision, including special needs considerations. Accreditation All of our courses are fully accredited, including this Family Child Care Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Child Care. Certification Once you've successfully completed your Family Child Care Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Family Child Care Course certification has no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the Family Child Care courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Family Child Care Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Family Child Care Course is ideal for: Individuals aspiring to work in family support roles. Parents looking to enhance their child-rearing skills. Care professionals seeking specialized training in Child Care. Educators and childcare providers wanting to improve their practices. Requirements Learners do not require any prior qualifications to enrol on this Family Child Care Course. You just need to have an interest in Family Child Care Course. Career path After completing this Family Child Care Course you will have a variety of careers to choose from. The following job sectors of Family Child Care Course are: Family Support Worker - £22K to 28K/year. Childcare Specialist - £20K to 25K/year. Child Protection Officer - £25K to 35K/year. Early Years Educator - £18K to 24K/year. Special Needs Coordinator - £28K to 35K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Social Crime Prevention Awareness Course is designed to provide valuable insights into the mechanisms behind crime prevention, with a focus on building awareness of how societal issues influence crime rates. This course is ideal for anyone seeking to broaden their understanding of social issues, criminal behaviour, and the role of community and policy in crime prevention. By exploring key factors such as social structures, economic influences, and governmental policies, learners will gain a strong foundation in the principles of crime prevention. Throughout this course, you will learn about various strategies and initiatives aimed at reducing crime, including the importance of early intervention, the role of law enforcement, and community-based approaches. Whether you're an individual interested in understanding how crime affects communities or a professional looking to enhance your knowledge in crime prevention, this course provides essential tools to help identify and address the root causes of social crime. The material is engaging, thought-provoking, and designed to suit anyone eager to contribute to building safer communities. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Social Crime Module 02: Types of Social Crimes Module 03: Crime and Vulnerable Populations Module 04: Understanding Criminal Behaviour Module 05: Reporting Crimes and Victim Support Module 06: Crime Prevention and Awareness Campaigns Module 07: International Perspectives on Social Crime Module 08: Emerging Trends in Social Crime Module 09: Rehabilitation and Reintegration of Offenders Learning Outcomes Analyse diverse social crimes for a comprehensive understanding. Evaluate the impact of crime on vulnerable populations globally. Recognize and interpret patterns in criminal behaviour effectively. Demonstrate proficiency in reporting crimes and offering victim support. Devise and implement strategic crime prevention and awareness campaigns. Discuss international perspectives and emerging trends in social crime. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to deepen their understanding of social crime. Students pursuing studies in criminology or related disciplines. Law enforcement personnel seeking a broader perspective on crime prevention. Social workers aiming to enhance their skills in supporting crime victims. Community leaders interested in initiating effective crime awareness campaigns. Anyone passionate about contributing to the rehabilitation of offenders. Policy makers and analysts interested in evidence-based crime prevention. Global citizens seeking insights into international perspectives on social crime. Career path Crime Analyst Community Outreach Coordinator Rehabilitation Officer Victim Support Worker Policy Researcher International Crime Prevention Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

International Development is more than aid and charity—it’s about understanding the forces that shape our world. This course gives you the essential building blocks of global development, from poverty and inequality to education, health, and economic growth. You’ll explore how international organisations, governments, and communities interact to tackle global challenges, while also looking at the political and social threads that hold the system together—or pull it apart. It’s a look behind the scenes at the decisions, debates and dynamics that influence progress across borders. Whether you’re interested in policy, research, humanitarian work or global affairs, this course offers a clear, down-to-earth introduction. With a growing demand for people who can analyse development efforts critically and communicate clearly about global issues, it’s an ideal first step for those aiming to work in NGOs, charities, public service or international sectors. If you’ve ever wondered how the global system really works—and what happens when it doesn’t—this course is your chance to find out. All online, all at your own pace. No jargon, no fluff. Just the essentials of International Development, clearly explained. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Understanding Development Concepts Module 02: Actors and Institutions in International Development Module 03: Economic Approaches to Development Module 04: Social Dimensions of Development Module 05: Political and Governance Perspectives Module 06: Environmental Sustainability and Development Module 07: Globalisation, Inequality, and Development Ethics Learning Outcomes: Analyse diverse development concepts shaping global transformation. Recognise the multifaceted roles of actors and institutions in international development. Evaluate economic approaches employed for fostering global development. Explore the social dimensions that contribute to the dynamics of development. Examine political and governance perspectives influencing international development. Assess the intricate relationship between environmental sustainability and global development. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students with an interest in global affairs and societal transformation. Professionals in NGOs or governmental organisations seeking a deeper understanding. Individuals aiming to broaden their knowledge of international development principles. Graduates with a focus on economics, politics, or environmental studies. Aspiring policymakers eager to comprehend the intricacies of global governance. Scholars wishing to explore the ethical dimensions of development issues. Anyone with a passion for social justice and environmental sustainability. Global citizens keen to engage with the complexities of our interconnected world. Career path International Development Officer Policy Analyst in Global Affairs Environmental Consultant NGO Program Coordinator Social Researcher Political Analyst in International Relations Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.