256 A2 courses in Nottingham delivered Live Online

Why Choose Vectorworks Night Training Courses? Flexibility: Learn around your work schedule. Personalized Attention: Small classes for focused guidance. Practical Learning: Hands-on training for immediate application. Convenience: Balance work and learning seamlessly. Check our Website Training Duration: 10 hours. Approach: Personalized 1-on-1 Training and customized training. Timings: Schedule a convenient hour, Mon to Sat, between 9 am and 7 pm. Course Outline: Mastering Vectorworks Basics I. Introduction to CAD and Vectorworks Software Understanding the role of Computer-Aided Design (CAD) in modern workflows. Comprehensive introduction to Vectorworks software. II. Workspace Setup and Fundamental Options Configuring the workspace for efficient navigation and operation. Exploring basic options to enhance user experience. III. Basic Skills in Drawing and Object Selection Mastering fundamental drawing techniques. Expertise in selecting and manipulating objects. IV. Advanced Editing Techniques Combining shapes, mirroring, rotating, and grouping objects effectively. Working with precise scaling, preferences, and templates. V. Detailed Object Manipulation and Attributes Drawing and moving objects accurately within the design space. Utilizing advanced editing tools like fillet and offset. Introduction to basic attributes and group editing. VI. Advanced Drawing Techniques and Graphics Creating room plans with walls, windows, and doors. Implementing graphic elements such as hatching, gradients, and image fills. Drawing elevations using various methods and techniques. VII. Resource Management and Design Layers Importing images for graphic illustration. Creating symbols and navigating the Resource Browser. Organizing the drawing effectively using design layers. VIII. Labels, Annotations, and User Interface Mastery Labeling drawings and incorporating simple title block text. Navigating the user interface, understanding key terminologies. Plotting, printing, creating sheets (A1, A2, A3), and working with viewports. IX. Advanced Object Manipulation and Customization Converting drawings into PDF files. Efficiently working with files, objects, and data. Utilizing object snaps, quick selection, division, and measurement. X. Dimensioning, Text, and Tool Palettes Implementing dimensioning and annotations effectively. Working with text, custom tool palettes, and organizing these palettes. Creating standard views and additional drawing objects (Arc, Donut, Ellipse). XI. 3D Modeling Introduction and Real-World Units Introduction to 3D modeling, focusing on creating extrudes. Working with real-world units for accurate representation. XII. Advanced Object Manipulation and Exporting Manipulating objects, changing object angles, creating mirror images. Dealing with architectural elements like walls, doors, windows, and floors. By the end of the Vectorworks Evening Training Course, participants will: Demonstrate proficiency in using the Vectorworks interface, tools, and navigation. Create and edit 2D drawings, including walls, doors, windows, floors, ceilings, stairs, and railings. Effectively manage layers, classes, and views for organized and controlled object placement. Create and edit dimensions and annotations for accurate measurements and documentation. Develop skills in creating, modifying, and utilizing symbols for increased efficiency. Generate and edit 3D geometry, apply textures, and create sections and elevations from 3D models. Create polished presentation drawings using viewports, annotations, and text for clarity. Summarize course content and confidently apply learned skills in Vectorworks projects. Utilize available resources for further learning and professional development. Who Should Attend? Perfect for those aiming to master Advanced 2D Plans, Sections, Elevations and Construction detailing, lighting, and rendering in Vectorworks. Schedule Flexibility: Book personalized 1-on-1 sessions, Monday to Saturday, 9 a.m. to 7 p.m. Split 10 hours to fit your schedule. Method: Choose in-person or Live Online 1-on-1 sessions with tailored content and individual support, including Zoom options. Why Vectorworks? A pioneering CAD software, Vectorworks seamlessly integrates 2D and 3D capabilities, making it ideal for architects and designers. Free Educational Access: Students and professors can access a complimentary Vectorworks Designer license via the Academic Portal. Explore Vectorworks: Transform your designs with Vectorworks, the leading 2D, 3D, CAD, BIM software. Download or try now: https://www.vectorworks.net Tailored Training Solutions: We offer customized and project-focused training programs, designed to meet your specific needs and goals. Individualized Coaching: Receive personalized one-on-one guidance tailored exclusively for you. Adaptable Timings: Choose training slots that align with your schedule, ensuring flexibility in your learning journey. Ongoing Assistance: Access continuous post-course support to enhance your understanding and resolve queries. Comprehensive Learning Resources: Receive detailed materials providing in-depth insights for effective learning and reference. Recognition of Participation: Earn a Certificate of Attendance upon completion of your personalized training. Affordable Learning: Benefit from cost-effective rates, making quality education accessible to all. Software Setup Guidance: Get expert assistance in setting up your software on your devices for seamless learning experiences. Rewards for Referrals: Recommend our courses to others and enjoy special rewards for each successful referral. Group Learning Benefits: Enjoy exclusive discounts when you opt for group training, making it an ideal choice for teams. Convenient Hours of Operation: Access our training services at your convenience, with operating hours extending to accommodate your busy schedule. Tailored Learning Paths: Experience courses curated specifically for your needs, ensuring targeted and effective learning outcomes.

Why Learn Vectorworks Basics to Essentials Training Course? Our Vectorworks training is meticulously crafted to educate and inspire designers of all levels. Whether you're a beginner or an experienced designer, our courses will equip you with new skills, refine your workflows, and teach Plans, sections and elevations. Course Link Duration: 10 hrs. Method: 1-on-1, Personalized attention. Schedule: Tailor your own schedule by pre-booking hours of your choice, available from Mon to Sat between 9 am and 7 pm. Vectorworks Basics to Essentials Training Course Discover and Enhance Your Design Skills Our Vectorworks training is meticulously crafted to educate and inspire designers of all levels. Whether you're a beginner or an experienced designer, our courses will equip you with new skills, refine your workflows, and unlock the full potential of your Vectorworks software. Online Training Options Customized Online Sessions: Tailored training sessions for your specific needs and expertise level. Virtual Classroom: Join interactive virtual classes from the comfort of your office. Getting Started Guides: Comprehensive guides to help you navigate the fundamentals of Vectorworks. In-Person Training Opportunities Customized On-Site Sessions: Hands-on training delivered directly to your office or regional event. One to One: Engage in interactive learning at our training locations. Get Vectorworks https://www.vectorworks.net › downloads › ServicePack Vectorworks, Inc. 2D 3D CAD BIM software for Mac or Windows allows designers to transform the world. Project sharing makes it easy. Download or try today. Module 1: Grasping CAD and Vectorworks Understanding the Role of CAD in Design Getting Acquainted with Vectorworks Software Module 2: Configuring Your Workspace Customizing Your Workspace Essential Options and Preferences Module 3: Mastering Foundational Drawing Skills Techniques for Drawing Object Selection Methods Module 4: Advanced Object Manipulation Merging Shapes Reflecting Objects Rotating Objects Grouping Elements Module 5: Precision Drawing and Scaling Techniques Working with Scale Setting Preferences for Accuracy Creating and Saving Templates Module 6: Achieving Accurate Object Placement Ensuring Drawing Precision Precise Object Movement Module 7: Advanced Editing Methods Utilizing Fillet Tool Applying Offset Function Module 8: Understanding Object Attributes and Groups Basic Attribute Management Editing Object Groups Module 9: Object Duplication Techniques Linear Duplicates Rectangular Duplicates Circular Duplicates Module 10: Crafting Room Plans Designing Walls Incorporating Windows and Doors Module 11: Development of Room Plans Methods for Room Plan Drawing Module 12: Exploring Additional Attributes Hatch Patterns Gradients Image Fills Module 13: Creating Elevation Drawings Elevation Drawing Techniques Effective Approaches Module 14: Importing Images for Graphic Use Graphic Illustration Integrating Images Module 15: Symbols and Resource Handling Symbol Creation Introduction to Resource Browser Module 16: Organizing Drawings Using Design Layers Optimizing Design Layer Utilization Module 17: Labeling Drawings and Title Blocks Drawing Labels Title Block Text Placement Module 18: Plotting and Printing Methods User Interface Navigation and Terminology Printing Approaches Module 19: Generating Drawing Sheets A1, A2, and A3 Sheet Formats Module 20: Utilizing Viewports Effectively Managing Multiple Views Module 21: Professional Model Presentation Techniques Paper Space Presentation Conversion to PDF Formats Module 22: File and Project Management Module 23: Object Display and Terminology Module 24: Objects and Data Management Module 25: Precise Object Placement Object Snapping Quick Selection Module 26: Dividing and Measuring Objects Module 27: Dimensioning and Annotations Module 28: Working with Text Elements Module 29: Customizing Tool Palettes Module 30: Organizing Tool Palettes Module 31: Efficient Tool Palette Usage Module 32: Standard Views and Drawing Techniques Module 33: Drawing Curved Shapes Arcs, Donuts, and Ellipses Drawing Module 34: Real-World Units and Measurements Module 35: Object Manipulation Adjusting Object Angles Module 36: File Handling and Management Saving, Exiting, and Opening Projects Module 37: Creating Mirrored Images Module 38: Introduction to 3D Modeling Creating Extrusions Basic 3D Concepts Understanding For a free 30-day trial of Vectorworks, request an evaluation serial number at the provided link. https://www.vectorworks.net/trial Learning Outcomes of the Vectorworks Basics to Essentials Training Course: Proficiency in Vectorworks software, mastering its basic and essential features. Enhanced design skills and efficient workflows for architectural, landscape, and entertainment projects. Customized training based on individual needs and expertise levels. Flexibility with online and on-site options for convenient learning. Access to Vectorworks University with a wealth of resources for continuous learning. Interactive virtual classrooms and immersive hands-on training for practical experience.

Why Vectorworks 2D Basics Level Training Course? Vectorworks excels in 2D design, delivering exceptional results and serving as a robust 2D design tool. The Fundamentals course provides customizable tools for precise 2D drawings, while VectorWorks Architect streamlines the process with user-friendly, easy-to-learn tools. Click here for more info: Website Course Details: 10 hrs, Flexible 1-on-1 sessions, in-person or online. 9 am and 7 pm (Mon-Sat).10 hours, split as needed for your schedule. Module 1: Understanding CAD and Vectorworks The Role of CAD in Design Introduction to Vectorworks Software Module 2: Setting Up Your Workspace Workspace Configuration Basic Options and Preferences Module 3: Foundational Drawing Skills Drawing Techniques Selecting Objects Module 4: Advanced Object Editing Combining Shapes Mirroring Objects Rotating Objects Grouping Objects Module 5: Precision Drawing and Scaling Working with Scale Setting Preferences Saving Templates Module 6: Accurate Object Placement Drawing Precision Moving Objects Precisely Module 7: Advanced Editing Techniques Using Fillet Employing Offset Module 8: Introduction to Object Attributes and Groups Basic Attributes Editing Object Groups Module 9: Duplicating Objects Linear Duplicates Rectangular Duplicates Circular Duplicates Module 10: Creating Room Plans Designing Walls Incorporating Windows and Doors Module 11: Room Plan Development Room Plan Drawing Methods Module 12: Utilizing Additional Attributes Hatch Patterns Gradients Image Fills Module 13: Drawing Elevations Elevation Techniques Effective Methods Module 14: Importing Images for Graphics Graphic Illustration Image Integration Module 15: Symbols and Resource Management Creating Symbols Introduction to Resource Browser Module 16: Organizing Drawings with Design Layers Design Layer Usage Module 17: Labeling Drawings and Title Blocks Drawing Labels Title Block Text Module 18: Plotting and Printing User Interface and Terminology Printing Techniques Module 19: Creating Drawing Sheets A1, A2, and A3 Sheets Module 20: Utilizing Viewports Multiple Views Module 21: Professional Model Presentation Paper Space Presentation Converting to PDFs Module 22: Managing Files and Projects Module 23: Displaying Objects and Terminology Module 24: Objects and Data Management Module 25: Precise Object Placement Object Snaps Quick Select Module 26: Dividing and Measuring Objects Module 27: Dimensioning and Annotation Module 28: Working with Text Module 29: Custom Tool Palettes Module 30: Organizing Tool Palettes Module 31: Effective Tool Palette Usage Module 32: Standard Views and Drawing Techniques Module 33: Drawing Curves Arcs, Donuts, and Ellipses Module 34: Real-World Units and Measurements Module 35: Object Manipulation Changing Object Angles Module 36: File Management Saving, Exiting, and Opening Projects Module 37: Creating Mirror Images Module 38: Introduction to 3D Modeling Creating Extrusions Basic 3D Concepts Outcomes and Vectorworks Jobs: Vectorworks Proficiency: Gain expertise in using Vectorworks software for design tasks. 2D Design Skills: Create accurate 2D drawings and architectural plans. Advanced Editing: Efficiently manipulate and edit objects in your designs. Precision Drawing: Develop skills for precise scaling and drawing. These skills open doors to careers in design, architecture, engineering, entertainment, and more. Potential Jobs: Architectural Drafter Interior Designer Landscape Designer AD Technician Graphic Designer Construction Estimator Product Designer Set Designer Event Planner Urban Planner Vectorworks 2D Training Course Our Vectorworks training is thoughtfully designed to educate and inspire designers at every skill level. Whether you're just starting or a seasoned pro, our courses will furnish you with fresh skills, streamline your workflows, and unleash the full potential of your Vectorworks software. Online Training Choices Tailored Online Sessions: Customized training sessions tailored to your specific requirements and skill level. Virtual Classroom: Participate in interactive virtual classes from the convenience of your workspace. Getting Started Guides: Comprehensive guides to assist you in navigating the fundamentals of Vectorworks. In-Person Training Opportunities Customized On-Site Sessions: Hands-on training delivered directly to your office or at regional events. One-to-One: Engage in interactive learning at our training locations. Download Vectorworks https://www.vectorworks.net Personalized One-on-One Training: Get individualized attention and customized instruction. Flexible Scheduling: Choose your preferred training time and day to suit your schedule. Post-Course Assistance: Access free online support after course completion. Comprehensive Learning Materials: Receive PDF notes and handouts to enhance your learning. Certificate of Completion: Earn a recognition certificate upon successfully finishing the course. Affordable Rates: Enjoy cost-effective training rates. Software Setup Assistance: Receive help setting up the software on your computer. Referral Benefits: Recommend a friend and receive discounts on future courses. Group Training Discounts: Special discounts available for group training sessions. Convenient Availability: Access training sessions from Monday to Sunday, with extended hours. Tailored Training: Receive customized, bespoke training tailored to your specific requirements.

Classes from A1 to C2 level of the CEFR (Common European Framework of Reference for Languages). A1 - A2 Beginners Let’s start learning French! With this course you will learn the basic elements and key phrases of the French language from the very beginning. You might know a few words and expressions already, but what about making your visit more authentic by interacting with people once you are there? The exercises and activities in this course will build your confidence with useful expressions, pronunciation, grammar practice, verb drills (present tense of most common verbs) and speaking/listening activities, games and quizzes will be included along the way. The syllabus: French language sounds are unique, so you need to know how to pronounce each sound correctly. This course will aim not only at building your confidence when speaking French but also to sound French! Greetings, formal and informal address; how to introduce yourself/ introduce others, ask for something in cafés and restaurants, giving/exchange details, understanding numbers and prices, talking about jobs and family, where you live; asking and understanding directions and other basic vocabulary when going around shopping; you will also learn some cultural traits and fun facts about French people. B1 - B2 Intermediate Now that you know some French, why not improve your language skills further?The intermediate course is structured around grammar activities (such as prepositions, combined articles and pronouns), verb drills (past tenses, progressive forms, future tense), comprehension activities, short stories, common idiomatic expressions, games and quizzes. The syllabus: describing people, booking hotels, booking accommodation online and via emails, more about numbers, describing places, expressing admiration, enquiring about services such as public transport; talking about homes, finding a house; expressing likes and dislikes, shopping (markets), buying shoes and clothes, expressing preferences, writing invitations, giving your opinion, making suggestions, buying tickets, understanding directions, describing situations in the past; making plans for the future. C1 - C2 Advanced The advanced course is designed for students who already know French but want to take their knowledge further in order to hone their skills in all aspects of the language learning. With the advanced course, the student will have the opportunity to learn the grammar and vocabulary acquired with the intermediate course, but more in depth with more listening and practical activities and role play. The focus of this course is to prepare the student to live in a French speaking country. The teaching approach will also include a variety of newspapers articles (short at the beginning and longer articles as the student progresses further). The articles are used as conversation topics in order to hone vocabulary and grammar skills. Short videos from trusted resources will also be used for speaking practice during the class to boost fluency and to learn new common expressions. This course may include writing tasks about specific topics which the student will discuss during the class with the teacher. The syllabus: Includes talking about saying what you have done recently using a variety of verbs and expressions, referring to events in the past using the imperfect tense and the past tense, understanding the weather forecast, making suggestions, understanding and giving instructions, comparing things, giving reasons, solving problems, discussing preferences, asking for and giving advice, talking about holidays, making plans for the future. French school support tuition. We provide help to students who need support with homework in order to pass their exams. Ad hoc extra activities and grammar notes can be provided to revise and consolidate the notions acquired at school. Help with short essay writing and proof reading also available. Online French classes: The online classes are delivered via Skype and classes can be for individuals and for small groups. We can prepare you for DELF B1 (Diplôme d’études en langue Française).

Booked or looking to book your GIC? Want to know what to expect? Join us for an online session where we go through what is expected of you on the course and your chance to ask questions.

This module aims to develop knowledge and practical skills in Import/Export Customs Diagnostic enabling the learner to create a procedural manual to complete international trade operations.

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS. You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction. PART I – BROADENING THE VIEW Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity. PART II – FAIR STANDARDS Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity. PART III – ORGANIZATIONAL UNITY Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions. ATTENDEES WILL BE ABLE TO: Discover new ways to “see things differently;” Use Emotional Intelligence to strengthen relationships and increase awareness of self and others; Define Diversity and uncover ways in which it is significantly useful in an organization; Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making); Manage conflict through unity, using the organization’s mission, vision, values, and goals; and Understand and communicate value to staff. Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class.    Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB. Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams. In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job. OBJECTIVES Participants will be able to: Build a consistent framework and process to ensure an unbiased candidate experience; Choose job specifications and determine how success will be measured (skills); Identify characteristics and qualities that will support the required skills; Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job; Review legal and appropriate interviewing etiquette/guidelines, including social media research; Screen candidates, using resumes and phone interviews; and Conduct successful role-play Behavioral Interviews in class. CLASSES WILL INCLUDE: Workbooks for future reference and study. Workshop / role play with actual interview scenarios to assist in internalizing data. Time for individual questions and concerns to aid in personalizing tactics. Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others. Ildiko OraveczNew Mexico International Society for Performance Improvement

An area that many small and new businesses struggle with is developing and defining their approach to marketing. Creating a marketing strategy document is something every business owner should do before you start marketing your business.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam. Overview On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures. CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. 1 - Installing Motherboards and Connectors Explain Cable Types and Connectors Install and Configure Motherboards Explain Legacy Cable Types 2 - Installing System Devices Install and Configure Power Supplies and Cooling Select and Install Storage Devices Install and Configure System Memory Install and Configure CPUs 3 - Troubleshooting PC Hardware Apply Troubleshooting Methodology Configure BIOS/UEFI Troubleshoot Power and Disk Issues Troubleshoot System and Display Issues 4 - Comparing Local Networking Hardware Compare Network Types Compare Networking Hardware Explain Network Cable Types Compare Wireless Networking Types 5 - Configuring Network Addressing and Internet Connections Compare Internet Connection Types Use Basic TCP/IP Concepts Compare Protocols and Ports Compare Network Configuration Concepts 6 - Supporting Network Services Summarize Services Provided by Networked Hosts Compare Internet and Embedded Appliances Troubleshoot Networks 7 - Summarizing Virtualization and Cloud Concepts Summarize Client-Side Virtualization Summarize Cloud Concepts 8 - Supporting Mobile Devices Set Up Mobile Devices and Peripherals Configure Mobile Device Apps Install and Configure Laptop Hardware Troubleshoot Mobile Device Issues 9 - Supporting Print Devices Deploy Printer and Multifunction Devices Replace Print Device Consumables Troubleshoot Print Device Issues 10 - Configuring Windows Configure Windows User Settings Configure Windows System Settings 11 - Managing Windows Use Management Consoles Use Performance and Troubleshooting Tools Use Command-line Tools 12 - Identifying OS Types and Features Explain OS Types Compare Windows Editions 13 - Supporting Windows Perform OS Installations and Upgrades Install and Configure Applications Troubleshoot Windows OS Problems 14 - Managing Windows Networking Manage Windows Networking Troubleshoot Windows Networking Configure Windows Security Settings Manage Windows Shares 15 - Managing Linux and macOS Identify Features of Linux Identify Features of macOS 16 - Configuring SOHO Network Security Explain Attacks, Threats, and Vulnerabilities Compare Wireless Security Protocols Configure SOHO Router Security Summarize Security Measures 17 - Managing Security Settings Configure Workstation Security Configure Browser Security Troubleshoot Workstation Security Issues 18 - Supporting Mobile Software Configure Mobile OS Security Troubleshoot Mobile OS and App Software Troubleshoot Mobile OS and App Security 19 - Using Support and Scripting Tools Use Remote Access Technologies Implement Backup and Recovery Explain Data Handling Best Practices Identify Basics of Scripting 20 - Implementing Operational Procedures Implement Best Practice Documentation Use Proper Communication Techniques Use Common Safety and Environmental Procedures