65261 Courses

Change management is a way of dealing with the impact of change, from ensuring new processes are implemented effectively to supporting employees through the transition. Types of changes include: -Process changes -Organisational restructuring or organisation -Cultural change -Staffing changes -Systems and technological change

In this course, we'll delve into the world of sustainability, responsible business practices, and ethical decision-making and how it can benefit a business and you. We will cover some actionable changes you can make today to become more sustainable, ethical, and provide good governance practices.

Coaching: A beginner's guide- Often, the role of a manager goes beyond overseeing tasks and ensuring everything runs smoothly. A successful manager needs to lead the team and provide coaching to help employees reach their full potential.

This evening class is a great opportunity to meet and socialise with other local creatives whilst learning and experimenting with the screenprint process.

All food businesses in all sectors are required by law to have effective and appropriate food safety management processes in place. The HACCP Level 2 course is an excellent qualification to have on your CV and will help any business owner in the sector establish good practices.

Standardised Work Course Online is one of the most powerful but least used lean tools. By documenting the current best practice, standardised work forms the baseline for kaizen or continuous improvement. As the standard is improved, the new standard becomes the baseline for further improvements, and so on. Improving standardised work is a never-ending process.

Good customer service is at the heart of every successful business. Maintaining high customer service standards can improve your relationships with customers and boost your sales. On the contrary, bad customer service will cost you time, money and even your reputation. This is why it is essential to set clear expectations around customer service in your organisation and develop customer service skills within your team.

As with physical health, we all have mental health. Mental health is a term used to describe our emotional and psychological wellbeing. Our mental health can impact how we behave and how we handle stressful situations.

In this course, we will explore the benefits neurodiversity can bring to the workplace and to your team's creativity. Alongside problem-solving abilities, strategies for creating a more inclusive work environment that supports individuals with autism and ADHD, reducing stigma and promoting a culture of acceptance and respect.

Throughout this course, we will introduce reading financial reports for beginners in more detail, including: -What is a financial report? -Benefits of reading financial reports -Different types of financial reports -How can financial reports help companies make decisions?