Name: Practical Sales Skills 1 Day Workshop in Corby
Price: 595 GBP
Availability: InStock

Bath

Course Overview:According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.Learning Objectives:Inside This Training, You&#39;ll Learn<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Completely remove your stage fear and become a dynamic speaker</li><li fr-original-style="" style="box-sizing: border-box;">Raise your confidence up to a level you never thought to be possible!</li><li fr-original-style="" style="box-sizing: border-box;">Deeper insights into group dynamics</li><li fr-original-style="" style="box-sizing: border-box;">Presentation design, skills &amp; styles</li><li fr-original-style="" style="box-sizing: border-box;">Tools to get your audience to say yes to you</li><li fr-original-style="" style="box-sizing: border-box;">Advanced new behavior patterns required for public speaking</li><li fr-original-style="" style="box-sizing: border-box;">Control time for effective training</li><li fr-original-style="" style="box-sizing: border-box;">Secrets of mind control techniques</li><li fr-original-style="" style="box-sizing: border-box;">Develop your personal winning style</li></ul>Prerequisites:NoneCourse Materials:Attendees will receive a course manual with presentation slides and reference materials.Agenda:Module One: Identifying Your Audience<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Performing a Needs Analysis</li><li fr-original-style="" style="box-sizing: border-box;">Creating an Audience Profile</li><li fr-original-style="" style="box-sizing: border-box;">Identifying Key Questions and Concerns</li></ul>Module Two: Creating a Basic Outline<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Outlining the Situation</li><li fr-original-style="" style="box-sizing: border-box;">Identifying the Task That Had to Be Performed</li><li fr-original-style="" style="box-sizing: border-box;">Listing the Actions You Took</li><li fr-original-style="" style="box-sizing: border-box;">Revealing the Results</li></ul>Module Three: Organizing the Program<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Making Organization Easy</li><li fr-original-style="" style="box-sizing: border-box;">Organizational Methods</li><li fr-original-style="" style="box-sizing: border-box;">Classifying and Categorizing</li></ul>Module Four: Fleshing It Out<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identifying Appropriate Sources</li><li fr-original-style="" style="box-sizing: border-box;">Establishing Credibility</li><li fr-original-style="" style="box-sizing: border-box;">The Importance of Citations</li></ul>Module Five: Putting It All Together<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Writing Your Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Adding a Plan B</li><li fr-original-style="" style="box-sizing: border-box;">Reviewing, Editing, and Rewriting</li></ul>Module Six: Being Prepared<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Checking Out the Venue</li><li fr-original-style="" style="box-sizing: border-box;">Gathering Materials</li><li fr-original-style="" style="box-sizing: border-box;">A 24 Hour Checklist</li></ul>Module Seven: Overcoming Nervousness<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A Visit from the Boss</li><li fr-original-style="" style="box-sizing: border-box;">Preparing Mentally</li><li fr-original-style="" style="box-sizing: border-box;">Physical Relaxation Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Appearing Confident in Front of the Crowd (Even If You Don&acirc;&euro;&trade;t Feel That Way)</li></ul>Module Eight: Delivering Your Speech (I)<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Starting Off on the Right Foot</li><li fr-original-style="" style="box-sizing: border-box;">Using Visual Aids</li><li fr-original-style="" style="box-sizing: border-box;">Checking the Volume of Your Voice</li></ul>Module Nine: Delivering Your Speech (II)<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adjusting on the Fly</li><li fr-original-style="" style="box-sizing: border-box;">Gauging Whether Breaks Are Required</li><li fr-original-style="" style="box-sizing: border-box;">Wrapping Up and Winding Down</li></ul>Module Ten: Questions and Answers<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Ground Rules</li><li fr-original-style="" style="box-sizing: border-box;">Answering Questions That Sound Like an Attack</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with Complex Questions</li></ul>Module Eleven: Wrapping Up<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Words from the Wise</li><li fr-original-style="" style="box-sizing: border-box;">Review of Parking Lot</li><li fr-original-style="" style="box-sizing: border-box;">Lessons Learned</li><li fr-original-style="" style="box-sizing: border-box;">Completion of Action Plans and Evaluations</li></ul>Target Audience:Anybody who is interested in Public Speaking Skills.Technical Requirements:For eBooks:Internet for downloading the eBookLaptop, tablet, Smartphone, eReader (No Kindle)Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)eBook download and activation instructions

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
This networking skills training will help you to build a professional reputation and develop a network of connections through the two key methods available to you; face-to-face and online.
You will discover how to effectively combine these two approaches and create a strategy for networking success that will generate your own community and actively grow your personal network. This will result in an improved performance in your approach to networking and consequently provide opportunities and prospects that will increase your business success.
The training provides you with the tools and techniques to both plan a successful, strategic approach to networking and develop your personal communication skills, which will ensure you build effective business relationships.
Course Contents:
Effective Networking Strategies and Techniques – Business Networking Training
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We provide you with a comprehensive networking skills training course to make your life easy.
This business networking training is aimed at helping you develop your business or career. You will help ensure you have the skills, knowledge and techniques to develop a joined-up networking strategy that gets you the outcomes you want.
You will also be encouraged to develop the correct behaviours and attitudes to help build your visibility and credibility through networking so that you develop strong working relationships that last.
Course Topics:
Why Network? – Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off as well as some personal revelations about networking
Increase Your Business Presence – Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital.
Developing a Networkers Attitude – An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development.
Face to Face Networking – An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each.
Online Networking – An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums.
Communication Skills for Networking Success – Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages.
Developing a Conversation – Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills.
Working a Room – A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room.
Breaking into a Group – Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional.
Exiting a Conversation – Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness.
The Follow Up – Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow up email and a chance to develop their own.
Creating a Network Plan – Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target.
This training is highly interactive and includes lots of activities and exercises to stimulate discussion and develop learning opportunities.
Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. You need to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation.
Perhaps you’re looking to improve the networking performance of a management or sales team. Or you want to include networking skills training as part of management and leadership training programmes. Whatever your need, We will provide you with a comprehensive networking skills training course to make your life easy.
Course Feature:
At the end of this business networking skills training, you will be able to:
Develop a successful networking strategy
Maximise their effectiveness with face-to-face and online networking opportunities
Improve their approach, attitude and behaviours when networking
Create a plan for networking that will help them meet their goals
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Business Networking Skills.

Mangates

Networking Skills

Business & Marketing

Business Networking 1 Day Training in Bath

Master Business Networking in Just 1 Day - Join our Workshop in Bath

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Swansea

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.
However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.
Learning Objectives:
Inside This Training, You'll Learn
Completely remove your stage fear and become a dynamic speaker
Raise your confidence up to a level you never thought to be possible!
Deeper insights into group dynamics
Presentation design, skills & styles
Tools to get your audience to say yes to you
Advanced new behavior patterns required for public speaking
Control time for effective training
Secrets of mind control techniques
Develop your personal winning style
Agenda:
Module One: Identifying Your Audience
Performing a Needs Analysis
Creating an Audience Profile
Identifying Key Questions and Concerns
Module Two: Creating a Basic Outline
Outlining the Situation
Identifying the Task That Had to Be Performed
Listing the Actions You Took
Revealing the Results
Module Three: Organizing the Program
Making Organization Easy
Organizational Methods
Classifying and Categorizing
Module Four: Fleshing It Out
Identifying Appropriate Sources
Establishing Credibility
The Importance of Citations
Module Five: Putting It All Together
 Writing Your Presentation
Adding a Plan B
Reviewing, Editing, and Rewriting
Module Six: Being Prepared
Checking Out the Venue
Gathering Materials
A 24 Hour Checklist
Module Seven: Overcoming Nervousness
A Visit from the Boss
Preparing Mentally
Physical Relaxation Techniques
Appearing Confident in Front of the Crowd (Even If You Donâ€™t Feel That Way)
Module Eight: Delivering Your Speech (I)
Starting Off on the Right Foot
Using Visual Aids
Checking the Volume of Your Voice
Module Nine: Delivering Your Speech (II)
Adjusting on the Fly
Gauging Whether Breaks Are Required
Wrapping Up and Winding Down
Module Ten: Questions and Answers
Ground Rules
Answering Questions That Sound Like an Attack
Dealing with Complex Questions
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in Public Speaking Skills

Public Speaking 1 Day Training in Swansea

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
If you want your team to exceed sales targets and gain instant results, this sales training is for you!
Course Contents:
The core aim of this sales skills training is to provide you with a set of tools that can be practicably used in your role as salesperson
The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help you personally develop a successful sales approach whilst enhancing your performance.
Course Topics:
The skills have been produced from many year’s experience in sales and have been tried and tested in a business environment.
Introduction, the 80:20 Rule – Why 20% of salespeople produce 80% of the business
The Perfect Salesperson –  What makes a perfect salesperson and how do the participants individually compare? An exercise which helps the participants appreciate that they need to develop further
Goal Setting – Why and how to set personal performance goals. Followed by an exercise on setting these goals
Build Trust – Developing trust and rapport with a prospect and understanding why this is crucial to their success.
Ask the Right Questions – Developing questioning skills and realising that it is often questions that will develop sales rather than a just a good pitch. With example questions
Engage the Customer – Understanding the life time value of a customer, serving them better and ensuring they perceive the value of the relationship
Be Specific – Adapting their approach to suit the individual customer with an activity related to identifying the specific benefits to the customer
Make Your Customer Smarter – Realizing that customers are now more willing to be educated on products and services and often have already researched prior to the sales conversation. How to deal with this with regards the participants specific products/service
Maximize Your Efficiency – Learning from missed sales and developing further skills to overcome this
Catch Yourself Doing it Right – You can learn from good stuff too!
Know Your Products – An in-depth look at specific products and how to educate themselves in order to maximize sales through product knowledge
Develop a Competitive Advantage – A series of questions that will put the participants one step ahead of the competition
Handle Objections – Identifying typical objections and preparing responses to them in order to practice until they are welcomed with open arms. Also includes set techniques to overcome objections
Ask for the Business – Ensuring the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions
Follow Up After the Sale – Ensuring that the complete sales process is seamless and the participants understand their responsibilities with regard to creating an exceptional customer experience
Apply the Skills in Your Role – A session on ensuring the learning from the session is practically applied in the participant's role.
Course Feature:
At the end of this sales skills training course your participants will be able to:
Explain what sets the best salespeople apart
Follow set personal goals to sales success
Use a series of practical sales skills to increase their selling potential
Practically apply these skills to their sales role
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Practical Sales Skills.

Practical Sales Skills 1 Day Workshop in Swansea

Birmingham

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Customer Service Essentials 1 Day Training in Birmingham

Boost Customer Satisfaction: Join us 1 Day Training in Birmingham

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. The events can become more easily managed with this great workshop.
With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at how people interact and seeing things in a new light, your participants will improve almost every aspect of their careers.
Target Audience:
Professionals who are interested in learning 10 Soft Skills.
Learning Objectives:
After completing this course, Individuals will be able to demonstrate their understanding of:
What are Soft Skills?
Effective Communication
Teamwork
Problem Solving
Time Management
Attitude and Work Ethic
Adaptability/Flexibility
Self-Confidence
Ability to Learn From Criticism
Networking
Agenda:
Module One: What are Soft Skills?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
Case Study
Module One: Review Questions
Module Two: Soft Skill 1: Communication
Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
Case Study
Module Two: Review Questions
Module Three: Soft Skill 2: Teamwork
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
Case Study
Module Three: Review Questions
Module Four: Soft Skill 3: Problem Solving
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
Case Study
Module Four: Review Questions
Module Five: Soft Skill 4: Time Management
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
Case Study
Module Five: Review Questions
Module Six: Soft Skills 5 and 6: Attitude and Work Ethic
What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
Case Study
Module Six: Review Questions
Module Seven: Soft Skill 7: Adaptability/Flexibility
Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You"'re Worth Your Weight in Adaptability
Case Study
Module Seven: Review Questions
Module Eight: Soft Skill 8: Self-Confidence
Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others
Case Study
Module Eight: Review Questions
Module Nine: Soft Skill 9: Ability to Learn From Criticism
Wow, You Mean I’m Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don"t Hold Any Grudges
Case Study
Module Nine: Review Questions
Module Ten: Soft Skill 10: Networking
Redefining Need
Identifying Others" Interests
Reaching Out
When to Back Off
Case Study
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

10 Soft Skills You Need 1 Day Training in Swansea

Building Better Careers with Soft Skills: 1-Day Workshop in Swansea

Corby

10 Soft Skills You Need 1 Day Training in Corby

Building Better Careers with Soft Skills: 1-Day Workshop in Corby

10 Soft Skills You Need 1 Day Training in Birmingham

Building Better Careers with Soft Skills: 1-Day Workshop in Birmingham

Public Speaking 1 Day Training in Corby

Public Speaking 1 Day Training in Birmingham

Practical Sales Skills 1 Day Workshop in Corby

Chelmsford

Stratford

The Temporary Works Coordinator course will provide you with knowledge of the role. You will also gain a good understanding of risk management on a temporary works site.
Course Objectives:
By the end of the course, the delegate will gain knowledge of:
The need for a temporary works co-ordinator
The day-to-day roles of others involved in the temporary works procedures
Risk assessments and method statements
Best procedures as stated in BS 5975:2019
Course Content:
The content covered by the CITB course includes:
Various groups and types of Temporary Works
Case studies, procedures and policies of Temporary Works
BS5975:2019
CDM Regulations
Legislation and relevant Codes of Practice
Register for Temporary Works, design requirements and checks
Standard solutions and guidance design documents
Temporary works Co-ordinator – job role and responsibilities
Assessment:
To successfully complete the course, you will need to get 72% or above in the final exam. The trainer encourages the delegates to be interactive and involved throughout the training.
Certificate:
The certificate for this course is valid for 5 years.
Instructions
Please note all Temporary Works Coordinator courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

SMC Safety Solutions

Temporary Works Coordinator (TWC) - 2 Day Course

General Admission

Our Site Management Safety Training Scheme (SMSTS) refresher training courses, available both online and in-person, are designed for managers and individuals in positions of authority who completed their original SMSTS training program less than three years ago.

Aims
Participants will undertake a concise yet equally engaging training program covering all essential aspects of enforcing health and safety codes of practice at construction sites. Topics include in-depth discussions on risk assessments and effective methods for monitoring and managing industry-specific hazards.
Instructions
For online courses labeled “Remote Learning,” a tutor will deliver the training via video call.
All SMSTS courses are delivered and assessed in English. Participants must have a good command of the language to successfully complete the program.
Additional attendee information will be provided via email. Please ensure you check your inbox.


Site Management Safety Training Scheme (SMSTS) Refresher

This two-day course is a must for anyone who is considering or already working in a role with supervisory responsibilities. This course provides an understanding of health, safety, welfare, and environmental issues. It highlights legal responsibilities and the need to promote health and safety to supervise effectively.
It is endorsed by Build UK as the standard training for all supervisors working on Build UK sites.
Aims
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your supervisory role. To help you fulfil your responsibilities regarding health, safety, welfare, and the environment. To help you implement new guidance and industry best practice affected by changes.
Course Content
• Health and safety law and how it will apply to supervisors.
• Your supervisory responsibilities in controlling site safety.
• Risk assessments and the need for method statements.
• Effective site inductions, toolbox talks and method statement briefings.
• Monitoring site activities effectively.
• Timely intervention when bad practice is identified.
Prerequisites
This course is for you if you are considering, or already have, supervisory responsibilities.
Assessment
At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a supervisor’s role.
Certificate
This certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all supervisors.
To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken.
Instructions
Please note all Site Supervisor Training courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox

Site Supervisor Training Scheme (SSSTS) - 2 Day Course

The Temporary Works Supervisor course will provide you with knowledge of the role. You will also gain a good understanding of risk management on a temporary works site.
Course Objectives:
By the end of the course, the delegate will gain knowledge of:
Have gained an understanding of the importance of cooperation and teamwork on a temporary works site
Understand the legal duties of the role
Have a stronger awareness of risk management on-site as well as the roles of a supervisor and their fellow employees on site
Leave the course with an understanding of the “4C’s”, Communication, Cooperation, Coordination and Competency
Course Content:
Different groups and types of Temporary Works
BS5975:2019
CDM Regulations
Legislation and Codes of Practice
Temporary Works Register, Design Brief and Design
Case studies, policy and procedures, Standard solutions and permitted drawings
Risk assessments, method statements
Safe systems of work
The roles and duties of a Temporary Works Supervisor
Assessment:
To successfully complete the course, you will need to get 72% or above in the final exam. The trainer encourages the delegates to be interactive and involved throughout the training.
Certificate:
The certificate for this course is valid for 5 years.
Instructions
Please note all Temporary Works Supervisor courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

Temporary Works Supervisor (TWS)

This one-day course is a must for anyone considering or already working within a construction or civil engineering environment. This course provides Health and Safety awareness and is endorsed by Build UK as a standard training for all operatives on site.
Aims
To give a clear understanding of Regulations & Legislation that applies to construction work and is an ideal refresher for any operative that has previously completed training in Health & Safety.
Course Content
• Accident prevention
• Health & Safety law
• Control and management of the site and your how your role fits in with this
• Risk assessments and method statements
• Performing safely on site
• Reporting unsafe acts to prevent an accident
• Individual & employee responsibilities
• What to do if you think anyone’s Health and Safety is being put at risk
Assessment
At the end of this course, all delegates will have a clear understanding of the requirements of Health and Safety Legislation and their responsibilities to comply with them.
Candidates will need to complete a multiple-choice exam at the end of the CITB course. They will also need to engage and interact with others throughout the day.
Certificate
This certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all operatives. The certificate is part of CSCS Green Card requirements.
To remain certified in this area, you will need to retake the course before the expiry date or have completed an NVQ2 or higher in your skills set.
Instructions
Please note all Health & Safety Awareness courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

Health & Safety Awareness (for Green CSCS)

Broxburn

C01EX - Exam - RQF award in the requirements of FD&amp;FA systems for non-domestic buildings - BS 5839-1
As an accredited training provider affiliated with FireQual, recognised by both SQA and Ofqual, our courses are meticulously designed to align with the stringent standards outlined by the BAFE SP203-1 competence scheme.&nbsp;The RQF examination allows learners to demonstrate knowledge of BS 5839-1: 2017 as part of competence in the design, installation, commissioning, and maintenance of FD&amp;FA systems. Learners will demonstrate knowledge gained within previous courses and industry experience.RQF Level 3 Award in the requirements of FD&amp;FA systems for non-domestic buildings BS 5839-1: 2017Who should attend?Those who have successfully attended C01 modules 1 to 5 and those who can demonstrate prior learning to a comparative level.Content<ul style="color: rgb(63, 77, 90); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Knowledge review (BS 5839-1:2017)</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Examination</li></ul><div fr-original-style="" style="box-sizing: border-box;">Notes:</div>Please bring a valid form of identification (such as a driving license or passport). This identification must be shown for verification purposes and recorded by our invigilatorAdditionally, please ensure that you have a non-scientific calculator with you for the exam. Calculators on phones are not permitted.<div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/88d338d8-7dc4-4054-bf9e-401495774eee/80ddaf3c-277e-490d-aad9-f53db6cf9e22/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></div>

C01EX - Exam - RQF award in the requirements of FD&FA systems for non-domestic buildings - BS 5839-1

As an accredited training provider affiliated with FireQual, recognised by both SQA and Ofqual, our courses are meticulously designed to align with the stringent standards outlined by the BAFE SP203-1 competence scheme. 

The RQF examination allows learners to demonstrate knowledge of BS 5839-1: 2017 as part of competence in the design, installation, commissioning, and maintenance of FD&FA systems. Learners will demonstrate knowledge gained within previous courses and industry experience.

RQF Level 3 Award in the requirements of FD&FA systems for non-domestic buildings BS 5839-1: 2017

Who should attend?
Those who have successfully attended C01 modules 1 to 5 and those who can demonstrate prior learning to a comparative level.

Content
Knowledge review (BS 5839-1:2017)
Examination

Note: Please ensure you follow the instructions on the booking email in order for you to comply with the requirements for attending this exam online.

Please bring a valid form of identification (such as a driving license or passport). This identification must be shown for verification purposes and recorded by our invigilator
Additionally, please ensure that you have a non-scientific calculator with you for the exam. 
Calculators on phones are not permitted.




Ember Compliance

Fire Alarm

Professional Development

Engineer

The RQF examination allows learners to demonstrate knowledge of BS 5839-1: 2017 as part of competence in the design, installation, commissioning, and maintenance of FD&FA systems.

C01EX - BS 5839-1 RQF Award Examination (online)

AimThe aim of this course is to develop the confidence and practical skills of participants to deliver great quality, timely RSE for pupils with SENDLearning outcomesBy the end of the training participants will have: <ul id="isPasted" type="disc" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">had an update of the DfE guidance about relationships education, health education and relationships and sex education</li><li fr-original-style="" style="box-sizing: border-box;">thought about what language to use in the school to talk about private body parts and sexual activities</li><li fr-original-style="" style="box-sizing: border-box;">explored how to create a school wide approach to RSE</li><li fr-original-style="" style="box-sizing: border-box;">discussed how to deal with sexualised behaviour in the classroom</li><li fr-original-style="" style="box-sizing: border-box;">identified how to use recommended visual RSE resources with SEND learners</li></ul>Course Outline&bull; Welcome and introductions&bull; Working Agreement, safe spaces&bull; Government guidance&bull; Sex and Language&bull; How to structure RSE in the special school classroom&nbsp;&bull; Resources and how to use them&bull; Dealing with sexualised behaviour in the classroom&bull; Responding to tricky questions&nbsp;&bull; Close<p data-key="83" data-slate-fragment="%7B%22object%22%3A%22document%22%2C%22data%22%3A%7B%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22Aim%22%2C%22marks%22%3A%5B%7B%22object%22%3A%22mark%22%2C%22type%22%3A%22bold%22%2C%22data%22%3A%7B%7D%7D%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22The%20aim%20of%20this%20course%20is%20to%20develop%20the%20confidence%20and%20%20practical%20skills%20of%20participants%20to%20deliver%20great%20quality%2C%20timely%20RSE%20for%20pupils%20with%20SEND%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22Learning%20outcomes%22%2C%22marks%22%3A%5B%7B%22object%22%3A%22mark%22%2C%22type%22%3A%22bold%22%2C%22data%22%3A%7B%7D%7D%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22By%20the%20end%20of%20the%20training%20participants%20will%20have%3A%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%E2%80%A2%5Cthad%20an%20update%20of%20the%20DfE%20guidance%20about%20relationships%20education%2C%20health%20education%20and%20relationships%20and%20sex%20education%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%E2%80%A2%5Ctexplored%20how%20to%20create%20a%20safe%20space%20and%20facilitate%20discussions%20about%20relationships%20and%20sex%20with%20young%20people%20with%20SEND%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%E2%80%A2%5Ctidentified%20how%20to%20use%20recommended%20visual%20RSE%20resources%20with%20young%20SEND%20people%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%E2%80%A2%5Ctdiscussed%20how%20to%20deal%20with%20sexualised%20behaviour%20in%20the%20classroom%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%E2%80%A2%5Ctpracticed%20responding%20to%20tricky%20questions%20in%20the%20classroom%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22Course%20Outline%22%2C%22marks%22%3A%5B%7B%22object%22%3A%22mark%22%2C%22type%22%3A%22bold%22%2C%22data%22%3A%7B%7D%7D%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%E2%80%A2%5CtWelcome%20and%20introductions%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%E2%80%A2%5CtWorking%20Agreement%2C%20safe%20spaces%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%E2%80%A2%5CtGovernment%20guidance%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%E2%80%A2%5CtSex%20and%20Language%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%E2%80%A2%5CtHow%20to%20structure%20RSE%20in%20the%20special%20school%20classroom%20%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%E2%80%A2%5CtResources%20and%20how%20to%20use%20them%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%E2%80%A2%5CtDealing%20with%20sexualised%20behaviour%20in%20the%20classroom%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%E2%80%A2%5CtResponding%20to%20tricky%20questions%20%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%E2%80%A2%5CtClose%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%5C%22Massive%20thanks%20Claire%20for%20such%20engaging%2C%20insightful%20and%20informative%20training!%20It%20was%20an%20informal%20setting%20and%20the%20teaching%20was%20current%2C%20practical%20and%20open%20so%20all%20could%20participate.%5C%22%22%2C%22marks%22%3A%5B%7B%22object%22%3A%22mark%22%2C%22type%22%3A%22italic%22%2C%22data%22%3A%7B%7D%7D%5D%7D%2C%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%20Course%20Participant%2C%20November%202020%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%2C%7B%22object%22%3A%22block%22%2C%22type%22%3A%22paragraph%22%2C%22data%22%3A%7B%22className%22%3Anull%7D%2C%22nodes%22%3A%5B%7B%22object%22%3A%22text%22%2C%22leaves%22%3A%5B%7B%22object%22%3A%22leaf%22%2C%22text%22%3A%22%22%2C%22marks%22%3A%5B%5D%7D%5D%7D%5D%7D%5D%7D" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"Massive thanks Claire for such engaging, insightful and informative training! It was an informal setting and the teaching was current, practical and open so all could participate." Course Participant, November 2021&nbsp;

Aim
The aim of this course is to develop the confidence and practical skills of participants to deliver great quality, timely RSE for pupils with SEND
Learning outcomes
By the end of the training participants will have:
 
had an update of the DfE guidance about relationships education, health education and relationships and sex education
thought about what language to use in the school to talk about private body parts and sexual activities
explored how to create a school wide approach to RSE
discussed how to deal with sexualised behaviour in the classroom
identified how to use recommended visual RSE resources with SEND learners
Course Outline
• Welcome and introductions
• Working Agreement, safe spaces
• Government guidance
• Sex and Language
• How to structure RSE in the special school classroom 
• Resources and how to use them
• Dealing with sexualised behaviour in the classroom
• Responding to tricky questions 
• Close
"Massive thanks Claire for such engaging, insightful and informative training! It was an informal setting and the teaching was current, practical and open so all could participate." Course Participant, November 2021
 

Claire Lightley

A one-day training course for all staff in special schools and colleges, to increase confidence and skills providing RSE and pastoral support to learners. 

Relationships and sex education (RSE) for learners with SEND

General admission

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">LOOKING FOR: ADULT FICTION, NON-FICTIONFlorence has been at A M Heath for five years and represents a range of commercial fiction and non-fiction. The authors she represents include Jaspreet Kaur, Salma El-Wardany, Rachel Thompson, Annie Lord, Angelica Malin and Phil Ellis. Their books range from the heart-breaking and profound to the inspirational, funny and wise, with almost everything in between. She&rsquo;s keen to find non-fiction and fiction writers who speak to a millennial and younger audience, be that a journalist who is looking to expand an idea, a screenwriter who is looking to try their hand at fiction or perhaps an activist with a social media platform.&nbsp;She&rsquo;s actively looking for writers who are under-represented in the publishing world, through non-traditional channels, as well as her submissions, and is interested in environmental and social issues. For fiction, she always loves comforting, funny and warm reads, as well as gripping page-turners. She&rsquo;d love to see any of the above but her favourite thing is to escape with a story she can&rsquo;t put down. If you think your book fits with that, then do send it to her.&nbsp;In fiction, books that have really left Florence wanting one more chapter include Marian Keyes&rsquo;s character, Rachel, from&nbsp;Rachel&rsquo;s Holiday&nbsp;gifted Florence with a compassion for addiction that only the most skilled of writers can conjure. Florence finds Catherine Newman to be a genuis for making hospice care so funny in&nbsp;We All Want Impossible Things.&nbsp;Smart page turners such as&nbsp;Anatomy of a Scandal,&nbsp;Such a Fun Age&nbsp;and&nbsp;Tomorrow, and Tomorrow, and Tomorrow wowed Florence with clever, gripping prose and complicated, flawed characters she hadn&#39;t met before. She also loves older classics like the&nbsp;Cazalet Chronicles&nbsp;and Georgette Heyer&rsquo;s Regency novels &ndash; comforting, funny and warm reads will always her cup of tea.Florence does not wish to receive, YA, Fantasy or Sci-fi.&nbsp;Florence would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document.&nbsp;<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(In addition to the paid sessions, Florence is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the discretion of&nbsp;I Am In Print).&nbsp;By booking you understand you need to conduct an internet connection test with&nbsp;I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The submission deadline is: Friday 31 May 2024

LOOKING FOR: ADULT FICTION, NON-FICTION

Florence has been at A M Heath for five years and represents a range of commercial fiction and non-fiction. 

For fiction, comforting, funny and warm reads, as well as gripping page-turners, will always be Florence's cup of tea. Her favourite thing is to escape with a story she can’t put down. If you think your book fits that, then do send it to her. 

Books in this vein that really left her wanting one more chapter include Marian Keyes’s character, Rachel, from Rachel’s Holiday that left Florence with a compassion for addiction that only the most skilled of writers can conjure. Florence finds Catherine Newman to be a genius for making hospice care so funny in We All Want Impossible Things. Smart page turners such as Anatomy of a Scandal, Such a Fun Age, and Tomorrow, and Tomorrow, and Tomorrow, wowed her with clever, gripping prose and complicated, flawed characters she hadn't met before. She also loves older classics like the Cazalet Chronicles and Georgette Heyer’s Regency novels.

Florence is actively looking for writers who are under-represented in the publishing world, through non-traditional channels, as well as her submissions. She’s keen to find non-fiction and fiction writers who speak to a millennial and younger audience, be that a journalist who is looking to expand an idea, a screenwriter who is looking to try their hand at fiction or perhaps an activist with a social media platform.  She is also interested in environmental and social issues.

The authors she represents include Jaspreet Kaur, Salma El-Wardany, Rachel Thompson, Annie Lord, Angelica Malin and Phil Ellis. Their books range from the heart-breaking and profound to the inspirational, funny and wise, with almost everything in between. 

Florence does not wish to receive, YA, Fantasy or Sci-fi. 

Florence would like you to submit a covering letter, 1 page synopsis and the first 5,000 words of your manuscript in a single word document. 

(In addition to the paid sessions, Florence is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 

By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.

The submission deadline is: Wednesday 14th May 2025

I Am In Print

Fiction Writing

BOOKINGS CLOSED! 21st May Florence Rees #Agent121. Looking for: ADULT FICTION, NON-FICTION

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"> </div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"> </div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"> </div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Live instructor led sessions;&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div>Why choosing Mindmaps Wellbeing is a good choice for your training.The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:✅ Instructor led training sessions over two days✅ Course Manual✅ Workbook✅ Handy Cue Card✅ MHFAider Certificate upon completionPlus, exclusively when you choose Mindmaps Wellbeing, it also includes:✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).✅ Access to our online MHFAider peer support groups moderated by the instructor team.✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.&nbsp;For a little extra:&nbsp;✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

MHFA England Adult Mental Health First Aid Course. 
This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider.
 
As an MHFAider you will
Gain the knowledge and confidence to provide appropriate support to those around you. At work, home and in the community. 
Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention 
Encourage a person to identify and access sources of appropriate help, Practise active listening and empathy
Have a conversation with improved mental health literacy around language and stigma
Discuss the MHFAider role in depth, including boundaries and confidentiality Practise self-care
Access to use the MHFA England, MHFAider Support App®
Know how to access a dedicated text service provided by Shout
Join a growing community of MHFAiders with Mindmaps Wellbeing's MHFAider Online Community Peer Group moderated by Registered Mental Health Nurses  

Day one
Mental Health First Aid and the action plan 
The MHFAider® role and self-care 
Helpful and unhelpful language 
Useful models to support the role 
What influences mental health? 
What is anxiety? 
Crisis first aid 
Active listening and empathy 
Day two
What are eating disorders? 
What is self-harm? 
What is substance misuse? 
Applying the Mental Health First Aid action plan 
What is depression? 
What is suicide? 
Crisis first aid continued 
What is psychosis? 
Recovery and lived experience 
Boundaries in the MHFAider® role 
Moving forward in the MHFAider® role 
My MHFA action plan 


Our full workshop collection

Certificate provided by MHFA England on completion of this course.

Also, available for groups of 10 to 16 learners. 
For more information, contact us

Mindmaps Wellbeing

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Mental Health First Aid (MHFA) England Training with Mindmaps Wellbeing

Enhance workplace wellbeing and mental health awareness with MHFA England-certified training by Mindmaps Wellbeing. Our expert-led courses, delivered by Registered Mental Health Nurses and Healthcare Educators, equip you with the skills to recognize, support, and respond to mental health challenges. Whether online or in-person, our training ensures flexible learning options without compromising quality.

Join us to gain certification as a Mental Health First Aider and access exclusive benefits like ongoing peer support, expert forums, and resources for self-care. Book now with Mindmaps Wellbeing and take the first step toward a healthier, more supportive environment for all.


MHFA England Mental Health First Aid 2-day course
With Mindmaps Wellbeing, your instructor will be a Registered Mental Health Nurse. 

Who should attend? DSLs, DDSLs, Headteachers, Family Support Workers, SENCOs, Safeguarding Governors &amp; Pastoral Leads. Overview This masterclass will enable you to gain comprehensive awareness and be a supportive guide for Key Staff through fully understanding recent changes and developments in one of the fastest growing categories of safeguarding concerns.We will look at the evidence, trends and key statistics, and will explore the different ways in which schools/colleges can effectively identify, understand and manage the risks, and how DSLs can prepare for emerging challenges in these areas.We will provide the key information DSLs, and school &amp; college leaders and governors, need to know to ensure they are fully up to date with how to respond appropriately to these concerns, as part of an effective whole school/college approach. Learning Objectives This Masterclass will enable you to:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand key developments in relation to a range of extra-familial harms including CCE, CSE &amp; County Lines, including online risks.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand what a contextual safeguarding approach is, and how it applies to your setting.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Identify signs and symptoms of how CCE,CSE &amp; County Lines may present in your pupils/students and how to respond appropriately and in compliance with the latest statutory guidance and multi-agency working.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Embed an effective whole school/college approach to ensure a proactive strategy in managing these risks.</li></ul><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">View all testimonials </a>

Who should attend?
DSLs, DDSLs, Headteachers, Family Support Workers, SENCOs, Safeguarding Governors & Pastoral Leads.

Overview

This masterclass will enable you to gain comprehensive awareness and be a supportive guide for Key Staff through fully understanding recent changes and developments in one of the fastest growing categories of safeguarding concerns.
We will look at the evidence, trends and key statistics, and will explore the different ways in which schools/colleges can effectively identify, understand and manage the risks, and how DSLs can prepare for emerging challenges in these areas.
We will provide the key information DSLs, and school & college leaders and governors, need to know to ensure they are fully up to date with how to respond appropriately to these concerns, as part of an effective whole school/college approach.

Learning Objectives

This Masterclass will enable you to:
Understand key developments in relation to a range of extra-familial harms including CCE, CSE & County Lines, including online risks.
Understand what a contextual safeguarding approach is, and how it applies to your setting.
Identify signs and symptoms of how CCE,CSE & County Lines may present in your pupils/students and how to respond appropriately and in compliance with the latest statutory guidance and multi-agency working.
Embed an effective whole school/college approach to ensure a proactive strategy in managing these risks.
View all testimonials

Brightcore Consultancy

Child Safeguarding

Safeguarding

This masterclass will enable you to gain comprehensive awareness and be a supportive guide for Key Staff through fully understanding recent changes and developments in one of the fastest growing categories of safeguarding concerns.

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