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Emotional intelligence 1 Day Training in Aberdeen

Emotional intelligence 1 Day Training in Aberdeen

By Mangatesinc

Booking options

£595 - £795

Book
  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • Delivered In-Person

  • Full day

  • Advanced level

Description

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Course Delivery: Classroom/ Virtual Live / Onsite

Course Overview:

Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight into how emotion influences motivation and behavior. The concept of Emotional Intelligence has been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.

With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.

Target Audience:

Anybody who is interested in learning Emotional intelligence Skills

Learning Objectives:

  • Understand the Emotional Intelligence competency framework.

  • Assess and understand current Emotional Intelligence level.

  • Understand techniques for being highly positive and energetic.

  • Understand how emotions can influence thoughts, goals, relationships, decision-making ability, etc.

  • Understand the importance of high expectations and pressure and how to go through it.

  • Understand how to be an emotionally strong person, who can handle emotions.

  • Understand how to be a responsible person, who does not believe in blame/complaint.

  • Understand techniques to develop your emotional intelligence on the job.

Agenda:

Module One: What is Emotional Intelligence?

  • Self-Management

  • Self Awareness

  • Self-Regulation

  • Self-Motivation

  • Empathy

Module Two: Four Skills in Emotional Intelligence

  • How to Accurately Perceive Emotions

  • Use Emotions to Facilitate Thinking

  • Understand Emotional Meanings

  • Manage Emotions

Module Three: Verbal Communication Skills

  • Focused Listening

  • Asking Questions

  • Communicating with Flexibility and Authenticity

Module Four: Non-Verbal Communication Skills

  • Body Language

  • The Signals You Send to Others

  • It’s Not What You Say, It’s How You Say It

Module Five: Social Management and Responsibility

  • Benefits of Emotional Intelligence

  • Articulate your Emotions Using Language.

Module Six: Tools to Regulate Your Emotions

  • Seeing the Other Side

  • Self-Management and Self Awareness

  • Giving in Without Giving Up

Module Seven: Gaining Control

  • Using Coping Thoughts

  • Using Relaxation Techniques

  • Bringing it All Together

Module Eight: Business Practices (I)

  • Understand Emotions and How to Manage Them in the Workplace

  • Role of Emotional Intelligence at Work

  • Disagreeing Constructively

Module Nine: Business Practices (II)

  • Optimism

  • Pessimism

  • The Balance Between Optimism & Pessimism

Module Ten: Making an Impact

  • Creating a Powerful First Impression

  • Assessing a Situation

  • Being Zealous without Being Offensive

Module Eleven: Wrapping Up

  • Words from the Wise

  • Review of Parking Lot

  • Lessons Learned

  • Completion of Action Plans and Evaluations

Prerequisites:

None

Course Materials:

Attendees will receive a course manual with presentation slides and reference materials.

Frequently Asked Questions

  • What Does Managtes provide me on the day of the course?

    We provide Course Materials, Course Completion Certificate and Refreshments.

  • What experience does Instructor has?

    All our Instructors are Certified & Industry Experts and they have years of experience in the same filed.

  • Do you provide a group discount for classroom training programs?

    We do Provide Group Discounts such as 10% for group of 3, 15% for group of 5 and 20% for the group of 10 people.

  • If I cancel my Enrollment, how can I claim my Refund?

    You can request a refund by sending an email to info@mangates.com and within 7 working days you get your money back.

  • Does this course includes exam?

    This course does not include exams as this is non-certifications course.Once after the training we provide course completion certificate with each credit per hour (SEU,s or PDU’s) 

  • How many PDUs will I be eligible for?

    A PDU stands for a Professional Development Unit, A way to measure ongoing professional development. SEUs are Scrum Educational Units, issued by the Scrum Alliance.

  • What are the hours of the Training?

    The Training hours are 9:00 am to 5:00 pm

  • What time shall I arrive at the venue?

    The Training hours are 9:00 am to 5:00 pm

  • Do you provide Placements?

    Placements are not guaranteed, however you can ask our trainer for the help as our trainer has contacts with corporate.

  • Are there any prerequisites to attend the training?

    There are no prerequisites to attend the training

Dates

  • , to
    Delivered In-Person in Aberdeen
    £595 - £795
  • , to
    Delivered In-Person in Aberdeen
    £595 - £795
  • , to
    Delivered In-Person in Aberdeen
    £595 - £795
  • , to
    Delivered In-Person in Aberdeen
    £595 - £795
  • , to
    Delivered In-Person in Aberdeen
    £595 - £795

Location

Aberdeen, United Kingdom

About The Provider

Mangatesinc

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