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Duration 1 Days 6 CPD hours This course is intended for Account and project managers Business liaisons Deployment engineers Managers overseeing CCE deployments Technical sales Overview After taking this course, you should be able to: Provide a high-level overview of the Cisco Contact Center portfolio List the key components within the Packaged Contact Center Enterprise (PCCE) architecture and their functions Describe how calls flow through PCCE using appropriate terms and naming conventions Introduce the tools used in the configuration, scripting, reporting and support of a PCCE deployment Identify advanced features available within the PCCE solution The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting solutions of CCE designed to assist customers and partners in the task of creating reports and managing disparate data sources. Introduction to CCE Cisco Contact Center Basics Cisco Contact Center Fundamentals Functionality of PCCE Components Public Switched Telephone Network (PSTN) and Voice Gateways Cisco Unified Border Element (CUBE) Terms and Naming Conventions Used in CCE CCE Access Environment CCE Routing Configuration Access Tools Available in CCE Single Pane of Glass (SPOG) Cisco Intelligent Contact Management (ICM) Configuration Manager Discovering CCE Features Beyond Default Agent Management Agent Efficiency

Duration 5 Days 30 CPD hours This course is intended for This course is for administrators and users who are responsible for planning, administrating and configuring an IBM FileNet P8 Platform system Overview Introduction to IBM FileNet P8 Platform - IBM FileNet P8 Platform features - IBM FileNet P8 Platform integration options - IBM FileNet P8 Platform components - IBM FileNet P8 Platform solutions Architecture and domain structures - IBM FileNet P8 Platform Architecture - Explore the core IBM FileNet P8 Platform applications - Locate P8 domain structures - Use IBM Content Navigator Manage logging - View and archive system logs - Configure trace logging Configure auditing - Create audit definitions - Prune audit entries Manage storage areas - Create a file storage area - Create a storage policy - Create an advanced storage area Build an object store - Create JDBC data sources for an object store - Create an object store - Add the repository to an IBM Content Navigator desktop Create property templates and classes - Create a choice list - Create property templates - Create document and folder classes Modify classes and properties - Change the property template name - Modify a choice list - Work with metadata dependencies Use events to trigger actions - Create a subscription with an event action - Update the event action with new code module Configure security for IBM FileNet P8 assets - Configure initial object store security - Use the Security Script wizard - Configure default instance security - Configure security inheritance - Implement designer group access - Configure role-based access Use bulk operations - Use bulk actions to modify security for multiple documents - Use bulk operations to cancel checkout of documents Configure content-based retrieval searches - Register IBM Content Search Services - Configure index partitioning - Configure content-based indexes - Create content-based searches Work with sweeps - Configure a bulk move content job - Create a disposal policy - Create a content migration policy Move IBM FileNet P8 Platform applications between environments - Configure a destination environment - Create a source environment - Export the FileNet P8 application assets - Convert and analyze the FileNet P8 assets - Import the application assets - Run a change impact analysis in command line Introduction to IBM FileNet P8 content services containers - IBM FileNet P8 content services containers - Benefits of containers - Considerations when choosing containers Organize content across the enterprise - Plan for Multitenancy - Isolate content in an IBM FileNet P8 platform system This course teaches you the configuration and administration of an IBM FileNet P8 Platform 5.5.x system. It introduces you to the key concepts of IBM FileNet P8 Platform architecture and organizing the content across the enterprise. You will learn how to build content repositories, configure metadata, create storage areas, manage security, logging, and auditing, run bulk processing, use the sweep framework, extend the functionality with Events and Subscription, migrate and deploy FileNet P8 assets between environments, and configure content-based retrieval searches Introduction to IBM FileNet P8 Platform IBM FileNet P8 Platform features IBM FileNet P8 Platform integration options IBM FileNet P8 Platform components IBM FileNet P8 Platform solutions Architecture and domain structures IBM FileNet P8 Platform Architecture Explore the core IBM FileNet P8 Platform applications Locate P8 domain structures Use IBM Content Navigator Manage logging View and archive system logs Configure trace logging Configure auditing Create audit definitions Prune audit entries Manage storage areas Create a file storage area Create a storage policy Create an advanced storage area Build an object store Create JDBC data sources for an object store Create an object store Add the repository to an IBM Content Navigator desktop Create property templates and classes Create a choice list Create property templates Create document and folder classes Modify classes and properties Change the property template name Modify a choice list Work with metadata dependencies Use events to trigger actions Create a subscription with an event action Update the event action with new code module Configure security for IBM FileNet P8 assets Use the Security Script wizard Configure default instance security Configure security inheritance Implement designer group access Configure rolebased access +O35Use bulk operations Use bulk actions to modify security for multiple documents Use bulk operations to cancel checkout of documents Configure content-based retrieval searches Register IBM Content Search Services Configure index partitioning Configure contentbased indexes Create contentbased searches Work with sweeps Configure a bulk move content job Create a disposal policy Create a content migration policy Move IBM FileNet P8 Platform applications between environments Configure a destination environment Create a source environment Export the FileNet P8 application assets Convert and analyze the FileNet P8 assets Import the application assets Run a change impact analysis in command line Introduction to IBM FileNet P8 content services container IBM FileNet P8 content services containers Benefits of containers Considerations when choosing container Organize content across the enterprise Plan for Multitenancy Isolate content in an IBM FileNet P8 platform system

Duration 2 Days 12 CPD hours This course is intended for System administrators tasked with maintaining a vRealize Operations cluster Overview By the end of the course, you should be able to meet the following objectives: Identify the vRealize Operations components affected in typical troubleshooting scenarios List the environmental and operational factors that can generate problems in vRealize Operations Use self-monitoring tools to assess and troubleshoot operational issues in vRealize Operations Access CLI-based tools to assess and troubleshoot operational issues in vRealize Operations Use the vRealize Operations API tool to retrieve cluster data and perform actions Retrieve and review log files associated with specific vRealize Operations components Use available tools to troubleshoot problem scenarios in vRealize Operations Identify the best practices to ensure a vRealize Operations instance remains in a healthy state Locate resources to help you troubleshoot vRealize Operations This two-day course gives VMware vRealize© Operations? administrators the skills to perform basic troubleshooting tasks. The course also gives administrators the skills to ensure that their vRealize Operations instance meets its use-case objectives of continuous performance optimization, app-aware intelligent remediation, and integrated compliance. Course Introduction Introduction and course logistics Course objectives Running a vRealize Operations Instance Identify the components of a vRealize Operations cluster Identify common problems that affect vRealize Operations List the environmental and operational factors that can affect vRealize Operations Identify the affected components vRealize Operations Troubleshooting Tools Use vRealize Operations self-monitoring tools to troubleshoot problems Use CLI tools to troubleshoot vRealize Operations problems Identify the log files used by individual vRealize Operations components Run commands to analyze vRealize Operations log files Use the vRealize Operations API tool vRealize Operations Troubleshooting Scenarios Use relevant tools to troubleshoot problem scenarios Maintaining vRealize Operations Use best practices to ensure the vRealize Operations cluster remains in a healthy state Back up and restore vRealize Operations Identify vRealize Operations troubleshooting resources Additional course details: Nexus Humans Troubleshooting VMware vRealize Operations [V8.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Troubleshooting VMware vRealize Operations [V8.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for network and software engineers interested in Cisco Collaboration and Webex automation and who hold job roles such as: Collaboration Sales Engineer Collaboration Software Developer Collaboration Solutions Architect Consulting Systems Engineer Network Administrator Network Engineer Network Manager Software Architect Software Developer Systems Engineer Technical Solutions Architect Wireless Design Engineer Wireless Engineer Overview After taking this course, you should be able to: Examine API and automation capabilities and concepts for Cisco Unified Communication Manager Examine API and automation capabilities and concepts for Cisco Unity Connection Examine API and automation capabilities and concepts for Cisco Finesse Examine Experience API (xAPI) and automation capabilities and concepts for Cisco Collaboration endpoints Examine API and automation capabilities and concepts for Cisco Webex Teams Examine API and automation capabilities and concepts for Cisco Webex Meetings This course teaches you how to implement Cisco© Collaboration automated, programmable solutions for voice, video, collaboration, and conferencing on-premises or in the cloud, including Cisco Unified Communications Manager, Cisco IP Phone Services, Cisco Unity© Connection, Cisco Finesse©, Cisco Collaboration Endpoints, Cisco Webex Teams?, and Cisco Webex© Meetings. You will also learn how to use Application Programming Interfaces (APIs) interfaces such as Representational State Transfer (REST) and Simple Object Access Protocol (SOAP), parsing data in Extensible Markup Language (XML) and JavaScript Object Notation (JSON) formats, and leverage frameworks such as Python. This course prepares you for the 300-835 Automating and Programming Cisco Collaboration Solutions (CLAUTO) certification exam, and specialization toward the CCNP Collaboration certification. Course Outline Automating Cisco Unified Communications Manager Automating Cisco Unity Connection Automating Cisco Finesse Examining Cisco Collaboration Endpoint Automation Examining Cisco Cloud Collaboration Automation Examining Cisco Conferencing Automation Lab outline Configure the Initial Collaboration Lab Environment Verify Phone Details Configure Phone Line Label Configure User Pin Configure System Forward No Answer Timer Configure Route Plan Report Deploy Basic SQL Query Deploy Advanced SQL Query Configure an Alternate Extension in Cisco Unity Connection Configure Voicemail Pin Verify Agent Settings Deploy Gadget Deploy Modify Call Via Video Codec Configure System Name and Branding Deploy and Monitor Video Call Configure Custom Control Panel Deploy Macro Verify Cisco Webex Organization and License Information Configure New Cisco Webex Teams Room Deploy Interactive Bot Deploy Widget Configure Cisco Webex Meetings User Configure and Record Cisco Webex Meeting Verify System Status Configure Host Access on Cisco Meeting Server Spaces Additional course details: Nexus Humans Cisco Implementing Automation for Cisco Collaboration Solutions (CLAUI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Automation for Cisco Collaboration Solutions (CLAUI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Application Consultants, Developers, Solutions Architects, and System Administrators. Overview Work with SAP Fiori ApplicationsUnderstand and leverage the architectures and principles of SAP Fiori and SAP UX DesignConfigure and customize SAP FioriConnect SAP Fiori with other technologies This course provides participants with an overview of Fiori Design Principles. End-User Perspective Explore the Design of SAP Fiori Explore the SAP Fiori Launchpad Explore SAP Fiori Data Handling Personalize SAP Fiori Foundation Explain User Interfaces Explain Data Services Explain Application Types Architecture Examine SAP Fiori for Suite on Any DB Examine SAP Fiori for Suite on HANA Examine SAP Fiori for S/4HANA Examine SAP Fiori Mobile Configuration Create SAP Fiori Groups Create SAP Fiori Catalogs Create LPD_CUST Target Mappings Create SAPUI5 Fiori Target Mappings Create Web Dynpro Target Mappings Create Transaction Target Mappings Configure Analytical Applications Theming Use the UI Theme Designer Use SAP Screen Personas Integration Integrate SAP Workflow Operate SAP Fiori Standalone Explore SAP HANA Cloud Platform Additional course details: Nexus Humans UX100 SAP Fiori - Foundation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the UX100 SAP Fiori - Foundation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for Individuals who have knowledge, skills, and experience developing front-end and/or back-end JavaScript applications for the web stack. Developers who have experience designing, developing, testing, and deploying applications using an object-oriented programming language and would like to transfer those skills to building applications with JavaScript. Overview When you complete this course, you will be able to: Understand the different exam objectives and their weighting on the exam. Know which JavaScript concepts to focus on to best prepare for your exam. Study the provided repository of JavaScript sample code. Are you ready to take the next step in your career by becoming a Salesforce Certified JavaScript Developer I? By covering the details around the exam structure and objectives, this course will help hone your problem-solving skills and reinforce your knowledge of key features and concepts of the JavaScript programming language. This course includes a voucher to sit for the Salesforce JavaScript Developer I certification exam. JavaScript Basics Data Types and Variables Type Conversion (explicit and implicit) Collections Working with Strings, Numbers, and Dates Working with JSON Objects, Functions, and Classes Creating Objects Defining Functions Object Prototypes Declaring Classes Using JavaScript Modules Browser and Events Document Object Model DOM Events Browser Dev Tools Debugging and Error Handling Throwing and Catching Errors Working with the Console Asynchronous Programming Callback Functions Promises Async/Await Server Side JavaScript Node.js CLI Node.js Libraries Debugging in Node.js npm Testing Assertions Types of Testing Additional course details: Nexus Humans Salesforce Certification Preparation for Salesforce JavaScript Developer I (CRT600) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Certification Preparation for Salesforce JavaScript Developer I (CRT600) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Networking and security professionals involved in the design, implementation, and administration of a network infrastructure using FortiGate appliances. Overview Analyze a FortiGate's route table. Route packets using policy-based and static routes for multi-path and load balanced deployments. Configure SD-WAN to load balance traffic between multiple WAN links effectively. Inspect traffic transparently, forwarding as a Layer 2 device. Divide FortiGate into two or more virtual devices, each operating as an independent FortiGate, by configuring virtual domains (VDOMs). Establish an IPsec VPN tunnel between two FortiGate appliances. Compare policy-based to route-based IPsec VPN. Implement a meshed or partially redundant VPN. Diagnose failed IKE exchanges. Offer Fortinet Single Sign On (FSSO) access to network services, integrated with Microsoft Active Directory. Deploy FortiGate devices as an HA cluster for fault tolerance and high performance. Deploy implicit and explicit proxy with firewall policies, authentication, and caching. Diagnose and correct common problems. In this two-day course, you will learn how to use advanced FortiGate networking and security. Course Outline Module 1. Routing Module 2. Software-Defined WAN (SD-WAN) Module 3. Layer 2 Switching Module 4. Virtual Domains Module 5. Site-to-Site IPsec VPN Module 6. Fortinet Single Sign-On (FSSO) Module 7. High Availability (HA) Module 8. Web Proxy Module 9. Diagnostics

Duration 5 Days 30 CPD hours This course is intended for Data Warehouse AdministratorDatabase AdministratorsDatabase DesignersSupport EngineerTechnical Administrator Overview Monitor the DatabaseManage Database PerformanceImplement Database AuditingConfigure the Database Instance Such That Resources Are Appropriately Allocated Among Sessions and TasksSchedule Jobs to Run Inside or Outside of the DatabaseConfigure Oracle Net ServicesConfigure your Database For Backup and Recovery OperationsDescribe Oracle Database ArchitectureManage the Oracle Database InstanceManage Oracle Database Storage structuresCreate and Administer User Accounts The Oracle Database 12c: Administration Workshop will teach you about the Oracle Database architecture. You will discover how to effectively manage an Oracle Database instance, configure the Oracle Network Environment and perform database maintenance. The Oracle Database 12c: Administration Workshop will teach you about the Oracle Database architecture. You will discover how to effectively manage an Oracle Database instance, configure the Oracle Network Environment and perform database maintenance.

Duration 5 Days 30 CPD hours This course is intended for This intermediate course is for the Information Systems communications professional who is planning to install TCP/IP for z/OS and for TCP/IP users who are interested in installing and customizing IBM's TCP/IP product in interoperability environments and main applications. Overview Describe IBM's z/OS TCP/IP product offering Describe the installation requirements and system customization for the z/OS TCP/IP implementation Define network interface attachments that produce connectivity for z/OS TCP/IP communications Construct TCP/IP configuration statements for z/OS to allow operation and connectivity to an existing TCP/IP network Configure TCP/IP for z/OS for basic communications functions Construct TCP/IP configuration statements for z/OS for selected TCP/IP application protocols services This course is designed to provide the skills for basic implementation and customization of TCP/IP on z/OS. TCP/IP for z/OS introduction . z/OS system prerequisites for TCP/IP . Basic customization . Network interfaces . Name services . OMPRoute . Telnet . Enterprise Extender . SyslogD . FTP . SMTP . Additional course details: Nexus Humans CB69 IBM TCP/IP for z/OS Implementation Workshop training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CB69 IBM TCP/IP for z/OS Implementation Workshop course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Network design engineers Network engineers System administrators Overview After taking this course, you should be able to: Design Enhanced Interior Gateway Routing Protocol (EIGRP) internal routing for the enterprise network Design Open Shortest Path First (OSPF) internal routing for the enterprise network Design Intermediate System to Intermediate System (IS-IS) internal routing for the enterprise network Design a network based on customer requirements Design Border Gateway Protocol (BGP) routing for the enterprise network Describe the different types and uses of Multiprotocol BGP (MP-BGP) address families Describe BGP load sharing Design a BGP network based on customer requirements Decide where the L2/L3 boundary will be in your Campus network and make design decisions Describe Layer 2 design considerations for Enterprise Campus networks Design a LAN network based on customer requirements Describe Layer 3 design considerations in an Enterprise Campus network Examine Cisco SD-Access fundamental concepts Describe Cisco SD-Access Fabric Design Design a Software-Defined Access (SD-Access) Campus Fabric based on customer requirements Design service provider-managed VPNs Design enterprise-managed VPNs Design a resilient WAN Design a resilient WAN network based on customer requirements Examine the Cisco SD-WAN architecture Describe Cisco SD-WAN deployment options Design Cisco SD-WAN redundancy Explain the basic principles of QoS Design Quality of Service (QoS) for the WAN Design QoS for enterprise network based on customer requirements Explain the basic principles of multicast Designing rendezvous point distribution solutions Describe high-level considerations when doing IP addressing design Create an IPv6 addressing plan Plan an IPv6 deployment in an existing enterprise IPv4 network Describe the challenges that you might encounter when transitioning to IPv6 Design an IPv6 addressing plan based on customer requirements Describe Network APIs and protocols Describe Yet Another Next Generation (YANG), Network Configuration Protocol (NETCONF), and Representational State Transfer Configuration Protocol (RESTCONF) The Designing Cisco Enterprise Networks (ENSLD) v1.1 course gives you the knowledge and skills you need to design an enterprise network. This course serves as a deep dive into enterprise network design and expands on the topics covered in the Implementing and Operating Cisco© Enterprise Network Core Technologies (ENCOR) v1.0 course.This course also helps you prepare to take the 300-420 Designing Cisco Enterprise Networks (ENSLD) exam which is part of the CCNP© Enterprise and Cisco Certified Specialist - Enterprise Design certifications. Course Outline Designing EIGRP Routing Designing OSPF Routing Designing IS-IS Routing Design Case Study Activity: Designing Enterprise Connectivity Designing BGP Routing and Redundancy Understanding BGP Address Families and Attributes Design Case Study Activity: Designing an Enterprise Network with BGP Internet Connectivity Designing the Enterprise Campus LAN Designing Layer 2 Campus Design Case Study Activity: Designing an Enterprise Campus LAN Designing Layer 3 Campus Discovering the Cisco SD-Access Architecture Exploring Cisco SD-Access Fabric Design Exploring Cisco SD-Access Site Design Strategy and Considerations Design Case Study Activity: Designing Cisco SD-Access in the Enterprise Designing Service Provider-Managed VPNs Designing Enterprise-Managed VPNs Designing WAN Resiliency Design Case Study Activity: Designing Resilient Enterprise WAN Examining Cisco SD-WAN Architectures Examining Cisco SD-WAN Deployment Design Considerations Designing Cisco SD-WAN Routing and High Availability Design Case Study Activity: Designing Resilient Enterprise Cisco SD-WAN Understanding QoS Designing LAN and WAN QoS Design Case Study Activity: Designing QoS in an Enterprise Network Exploring Multicast with Protocol-Independent Multicast-Sparse Mode (PIM-SM) Designing Rendezvous Point Distribution Solutions Designing an IPv4 Address Plan Exploring IPv6 Deploying IPv6 Design Case Study Activity: Designing an Enterprise IPv6 Network Introducing Network APIs and Protocols Exploring YANG, NETCONF, RESTCONF, and Model-Driven Telemetry Additional course details: Nexus Humans Cisco Designing Cisco Enterprise Networks v1.1 (ENSLD) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Designing Cisco Enterprise Networks v1.1 (ENSLD) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.