For the cost, this is a great little place. Warm swimming pool, well equipped gym and friendly staff. It is a bit rough around the edges, small showers, cold changing rooms and rusty locker keys. However, I'm glad I joined and hope to keep going through the winter months!
Last week i call them, and i ask sauna will be open? Lady sed, yes from monday. Great, i booked the place and i bought ticket. On arrival the sauna door open. The man told me the sauna not work , will change, he don't know when reopen. The man terrible, rud, can't help etc. who can refund my ticket??? He don't know. I ask the hotel recepcion, she can't help. Absolutly terribel service!
Disgusting treatment of customers!
Disabled customer joined 18 months ago to use swimming facilities, was not told there is No disabled access! Has now cancelled membership. After canceling, now being hounded for a further payment by a debt collector!!