Booking options
£41
£41
On-Demand course
All levels
Looking to enhance your financial knowledge in the UK? Our AML, KYC, CDD, CRM, and CSS - Customer Service Support online course is the solution you've been searching for.
Our comprehensive program is designed to help you master the complexities of these critical components of financial services. With our expert-crafted, interactive training modules, you'll gain a deep understanding of these topics and their practical applications.
Whether you're starting out or looking to upskill, our online course is the key to boosting your professional development and career advancement. Invest in your future today, and enrol in our AML, KYC, CDD, CRM, and Customer Service online course!
This Bundle Includes the following Courses:
Course 01: AML - Anti Money Laundering & Customer Due Diligence
Course 02: KYC & CDD - Know Your Customer
Course 03: CRM - Customer Relationship Management
Course 04: GDPR - General Data Protection and Regulation
Course 05: EDI - Equality, Diversity & Inclusion
Course 06: CSS-Customer Service and Support
Corporate Team Training (B2B)
We are offering Compliance Training Management for your team
About Our Corporate Training
Trusted by Over 100,000+ Students & Organisation Around the World!
Did you know that lack of development and opportunities is one of the main reasons for high employee turnover? Essentially, training is the golden ticket for keeping employees stimulated, engaged, and loyal - that's what Training Express specialises in.
We help all types of companies in many different sectors perfect their learning and development initiatives.
Our fully Brandy Training Solutions have helped over 50,000 individuals and businesses reach their goals since we started. Our learning community is growing fast and getting bigger day by day. Free Digital Accredited certificates help them to attain success in their professional life.
At Training Express, we develop interactive video-based online courses to meet training needs that are crucial for BUSINESS success.
What we are Offering:
Admin Dashboard
Dedicated Business Dashboard
Downloadable Business Account Brochure
Course Assigning to Individual or Group
Full Analytical Reporting & User Management
Dedicated Account Manager
Instant Certification & Validation
24/7 Expert Support & Customer Service
Course 01: AML - Anti Money Laundering & Customer Due Diligence
This bundle of courses offers a comprehensive introduction to anti-money laundering and customer management. The first course, AML - Anti Money Laundering, provides an overview of the principles and policies related to AML and its legal framework.
Course 02: KYC & CDD - Know Your Customer
The second course, KYC & CDD - Know Your Customer & Customer Due Diligence, will help you understand the regulations, processes and procedures for CDD and KYC.
Course 03: CRM - Customer Relationship Management
The third course, CRM - Customer Relationship Management, will provide a comprehensive introduction to the principles of CRM and its applications.
Course 04: GDPR - General Data Protection and Regulation
The fourth course, GDPR - General Data Protection and Regulation, will provide an overview of the principles, practices, and regulations related to data privacy and protection.
Course 05: EDI - Equality, Diversity & Inclusion
The fifth course, EDI - Equality, Diversity & Inclusion, will help you understand how to promote fairness, equality, and diversity in the workplace.
Course 06: CSS - Customer Service and Support
The sixth course, Customer Service, will provide a comprehensive introduction to customer service principles and best practices.
With this bundle, learners can gain a thorough understanding of the key concepts related to anti-money laundering, customer management, data protection, equality, diversity and inclusion, and customer service.
60 CPD hours / points Accredited by CPD Quality Standards
This bundle of courses is ideal for anyone who works in a customer-facing role, such as customer service, sales, marketing, or finance. It is also useful for those who need to stay up to date with current regulations and laws, such as AML (anti-money laundering) and GDPR (General Data Protection Regulation).
Additionally, the courses on KYC (Know Your Customer) and CDD (Customer Due Diligence) can be helpful for anyone who needs to understand the basics of customer identification, and authentication and know more about certificate in know your customer & customer due diligence.
Generally, salaries for positions requiring knowledge of anti-money laundering, KYC/CDD, CRM, GDPR, EDI and customer service are likely to range from £20,000 - £50,000 per annum.
Certificate of completion
Digital certificate - Included
6 Free PDF Certificates
About Us