Absolutely dreadful. I have no idea what 'qualifications' their staff have but they are completely clueless on people's individual needs and ended up making me feel extremely anxious and abandoning training. One woman made ignorant comments about my eating disorder and acted as if I was being a problem by not wanting to talk about issues that had caused me trauma as a child. The 'training' mostly consisted of common sense information that anyone could easily find out on the internet. Another ...
I have been supported in my job by Hands-Free Computing for about 15 years. They are nothing short of brilliant. Despite me getting in a complete tangle with my Dragon voice recognition program, I have received excellent service, calm, knowledgeable and they always sort it out.