The Factory Fitness And Dance Centre

Agree with other reviews regarding the poor state of some of the equipment such as ripped up benches, the outdated mobile application, the general cleanliness of the gym and the attitude of the owner/management towards customers which is reflected in some hostile responses to any critical reviews on here. You'll notice that a lot of the 5* reviews were submitted several years ago and if you have any valid criticism of the gym (again as seen in on non 5* reviews here) it will be shot down in a...

The Factory seems great on paper, but I regret signing up and wish I’d just gone to somewhere like PureGym for a very similar cost, where I believe there would be more flexibility, better equipment and better customer service. I joined because there was a great deal (~£35 per month for gym access, monthly PT session and unlimited classes) if you signed up for a year in advance, but I soon realised that it was a little too good to be true. It is obvious that money is not reinvested into the ...

Could be good but the customer service just isn’t there. I signed with the factory after they had a special offer for their most basic membership which includes use of the gym and their fitness classes. For over a year now, I’ve been trying to find out wether or not I could have a customised membership, upgraded to include the yoga and/ or dance classes & stretch classes and, if so, how much this would cost. I’ve asked the staff in person, I phoned and I wrote emails. Every time I’ve been to...

My first impression was… bad, I came to ask the receptionist for membership and she had no idea of anything. Ok, I manage to join the gym through the website… when I started I felt the lack of machines, but I manage by myself, using the mats on the floor (they got only 4 of them). People in the gym are very nonsense, they choose a mat and they will be there for 1 hour, sometimes the training takes 20 min but they just leave their stuff there and no one can use it, some of them use 2 at the sa...

I would've given 5 stars because the tutors are all so lovely and knowledgeable who can accommodate all types of levels of strength and keep you encouraged to keep coming back. However I would say the management is really weird. I would say do not choose to come to this place if you have a spontaneous and flexible plans with travels or studies that need intense attention before exam season or hand ins. You need a place that allows flexibility for you to manage your subscription. I went to the...