Thames Ambulance Service Ltd

Louise and Dave were just brilliant today in helping my Mum - Thank you so much!

This company are parking their ambulances outside my house in woodside in leigh-on-sea at night and they were even across my driveway in the morning when I was trying to go to work I don't think they should be parking their vehicles in a housing area when they are based in Canvey Island I have contacted southend council regarding this issue also some of your crew park their cars outside my house while they go to work in the ambulance as patient transport this is not practical as the road s...

My experience with Thames Ambulance has always been good. But today I was treated like something you trod in. When I was Picked up one of the crew said no wife waving today I said sadly she Died in Queens Hospital on Saturday morning she contracted the virus while in hospital for something completely different. Whell that crew must have contacted the boss and told him because when it was time for me to be picked up, well I did say to the crew **** you I'll call a cab. They had flagged me up...

Absolutely shambolic and disgraceful service. Drivers lovely....control desk appalling! 14 hour wait to transport my elderly father with no mobility , dementia and heart problems back home. Finally arrived home at midnight after nurses had wasted their time chasing and chasing. As if nurses have not got better things to do! Transporting a sick man home at midnight is appalling.

This company offers an appalling service. My 80 year old father called to book transport to Addenbrooks hospital. He is disabled and relies on round the clock care from my mother who is his full time carer. The operator told him that they won't take his carer as it is 'not their policy'. They told him that my mum would have to make her own way to the hospital and meet him there. The ambulance journey takes two hours. My 80 year old mum doesn't drive. To get to the hospital by public transpor...