Samsung Kx

Now this was a unexpected. Came here cus I hade a faulty device and I was seeking some help. From the moment you step in you are greeted by the staff with hello and a smile. When I explained my situation to them, i was told that unfortunately they didn't have the equipment to perform the nessecary diagnostic on my s8 ultra, and refered me back to the customer care / online team, which I kinda expected, however, the lady I spoke to was kind enough to have a look with a colleague to make su...

Really cool retail exhibition event type space. On site support you can book to then bring in devices. Ron in their support team is particularly knowledgeable about the wearable and mobile range, was really helpful to answer all my questions and explain everything. All issues sorted and phone like brand new again. I'll definitely use this service instead of posting phone away from now on

Came here to collect my Galaxy live buds. When I entered the establishment there was a member of staff standing at a podium. They greeted me and asked how they can help. I then explained the nature of my visit. I was then asked to scan a QR code and input my order details. Once I done this I was directed to wait near a huge curve screen at the back of the store. While walking to the back I noticed the latest gadgets and appliances from Samsung. I didn't have to wait long and soon enough I was...

A superb store where you can purchase all the new gear to help carry out daily activities. The staff are helpful and I would happily return! Thanks for looking into my phone issue.

Very helpful and and patient. I was given a Samsung classic 4 watch as a gift. I spent 5 days trying to set it up ringing both vodafone and Samsung phone support. As it would work with my phone, but then not independently as a phone. or the reverse. At no time did it work 100%. On the second time that i spoke to Samsung She booked me a slot at Samsung King's Cross. When I got to the centre you are welcomed at the door. told where to go. The technician was waiting after a quick Q/A started t...