Absolutely DISGUSTED with the way my friend has been treated!
She paid a deposit filled out paperwork and booked a surprise party for her partner (called end of October 2022, and booked for this year 2023)
Went to finalise details and the lady who greeted us said she knew nothing about it, and to come back in the evening when the gentleman who works there was in (8:00pm).
She was told that they had double booked the room for that day and they were “sorry”!?.
Passing the blame between staff m...