My visit was not a happy one as it was following the funeral of a friend,I use crutches and another lady used a walking frame we both had to struggle upstairs with help from my husband, the reason for our situation was someone had gone home with the key and turned up with the key about an hour after our struggle.I would have thought someone would have looked for the key before the party arrived just in case the lift was needed.This made an upsetting situation worse.