They are selling fake products. Do NOT buy here! (Notice: They also have a store at Portobello Road selling the fake products!)
Eventhough you say you are not selling fake items - the real shops tell you something different. In your store in London you sell Chanel bags - the one we bought was fake - as the woman from Chanel said to us. After buying it you can easily see it, as brands like that would never use cardboard in their products.