Posturite Limited

Very poor customer service. Website said the desk was in stock and available within 3 days. Only the confirmation email indicated that it was actually out of stock. This would have been fine as I didn’t mind waiting a bit but I emailed 4 times with no reply and tried calling 11 times, just to try to get clarity on a date. Finally got through 3 weeks later(!), to be told a date in the future when the desk would be delivered. Desk arrived damaged, I had to follow up regarding a replacement or r...

My experience with Posturite so far has been very poor so far - although I am still waiting for half my order (after many weeks of waiting already). 1) They sent me my medical assessment report - and sent me multiple OTHER client's private medical reports at the same time. These people are not known to me, but these reports were sent to me nevertheless. Posturite rep giggled on the phone when I rang to tell them and then put me on hold for 20 minutes. They were very slow to respond (10 days ...

Slooooow. Delivery company failed to even attempt delivery 3 times before just cancelling my daughter's order. Took Posturite weeks and weeks to sort it out. Couldn't believe delivery firm could even do this. Most of the staff took details and did nothing. Also took them 4 months to deliver a wireless mouse. They kept fobbing us off with "we're expecting it into stock in the next two weeks". This went on for months. If it wasn't for the fact the DSE chose Posturite as supplier I wouldn't use ...

So disappointed with Posturite and their lack of customer service. Having spent over £1100 on a fully adjustable chair (Positiv Plus High Back chair) and being assured that it will fit my needs, it seems that the chair won’t adjust low enough. I’m 5ft10in in height with 32inch leg which is very average for a adult male. But the spec on the chair states it will only adjust to min 500mm. However to fit me it needs to go 30mm lower and reading online that’s not abnormal. I did ask before I bough...

I ordered a chair on 8 August. I was sent an email a few weeks ago to say Posturite had contacted me to arrange delivery but I hadn't answered. I checked my phone and no calls had been received. I rang the number on the email and no one answered for dafter calling numerous times. I finally rang a different number and spoke to someone who rearranged delivery for today the 29th of September. I logged onto the website to track delivery yesterday which said it was due to be delivered today 29 ...