Plain Words Limited

Worked with Plain Words to run training courses for some of our team. Was really easy to set up the training and ensure it was bespoke to the needs of the team. The team all really enjoyed the course and have seen an noticeable difference in their performance since the training was conducted

Excellent courses and a very professional company to deal with. They were able to offer us a version of the courses more suitable for our needs. No hesitation in recommending.

Plain Words have delivered a range of training courses to our team, including the Crash Course in Grammar and Technical Report Writing Course. Both were genuinely excellent and I have no hesitation in recommending them to others. The courses were well structured, well prepared and presented, and pitched at just the right level. We will certainly be using their services again.

We regularly book the "Brush up your English" 1-day course for our staff and always receive excellent feedback. Even the sceptical admit the course was valuable at the end of the day. Highly recommended.

As Deputy Training & Development Manager (Operations) for Stagecoach UK Bus, I've been working with Plain Words Ltd for over 2 years now. They are our preferred provider of training for colleagues who respond to complaints. If our service falls short of customer expectations that provides a golden opportunity to understand what went wrong, and where possible put things right. The way that complaints are handled can make or break a customer relationship and word of mouth can deter 10 or more...