My son & I took our 13 week old GSD for a 1:1 session with Lynne. We were despairing as she was biting all of the time. My son has autism and was really struggling with the whole puppy thing.
Lynne took time to chat with my son, reassuring him. She has a real quietness about her, everything was really calm and our puppy performed like a dream.
We are still practising the methods that she has taught us and mostly getting it right. Puppy is calming, most of the time!
I would highly recommend...