Booking options
£20
£20
On-Demand course
3 hours 8 minutes
All levels
Dive into the Customer Service - Representative basics and become fluent in the major Customer Service - Representative frameworks with Nextgen Learning Customer Service - Representative course - break into a high-paying, high-growth field.
In today's world, the Customer Service - Representative system is extremely complex, and there seems to be no one-size-fits-all solution that will work for everyone. However, Nextgen Learning begs to differ and provides you with the Customer Service - Representative course that will assist you in exploring core areas in regard to every contemporary aspect
Perhaps you enjoy constant learning and skill development. Maybe you think you'd benefit from a greater grasp of things. Maybe you're just getting into the back-to-school spirit or, you're actually considering a career move. Whatever it is you're chasing, what better way to spend the time you have between your job, family, friends, and binge-watching shows, than pursuing Customer Service - Representative knowledge? Fortunately, Nextgen Learning is committed to assisting you in learning a few new Customer Service - Representative skills.
With this Customer Service - Representative course, Nextgen aims to bridge the 'global skills gap,' boosting your career and adding extra value to your CV to help you stand out to Customer Service - Representative industry professionals. If you want to acquire some of the desirable Customer Service - Representative skills that many businesses are seeking for in this digital age, Nextgen Learning is a great place to start.
Take this Customer Service - Representative course - get ahead with expert-led training and transform your career today!
Enroling in this Customer Service - Representative course can improve your Customer Service - Representative perspective, regardless of your skill levels in the Customer Service - Representative topics you want to master. If you're already a Customer Service - Representative expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Customer Service - Representative insights that will help you make the most of your time. This Customer Service - Representative course will act as a guide for you if you've ever wished to excel at Customer Service - Representative. This all-inclusive course encompasses the following easy-to-digest modules -
Module 01: WHY Customer Service Is CRITICAL To Your Business!
Module 02: Good Isn't Good Enough!
Module 03: We Are ALL in the 'Helping Field'
Module 04: Providing 'Concierge' Level Of Service
Module 05: The 5 Tenets Of TQM
Module 06: How To Boost Customer Satisfaction
Module 07: How To Avoid The 10 Deadly Sins Of Customer Service!
Module 08: More Money $$$ - Through Customer Retention
Module 09: How Much Is A Customer Worth? $$$
Module 10: Do You Understand Your Customer?
Module 11: Dealing With Difficult Customers
Module 12: 'LEAP' Into Customer Service!
Module 13: Exceptional Phone Service
Module 14: WHY Customers Buy From YOU! $$$
Module 15: BONUS LECTURE!!! FINAL TIPS!!!
This Customer Service - Representative course is a great place to start if you're looking to start a new career in Customer Service - Representative field. This on-demand training is for anyone interested in gaining in-demand Customer Service - Representative proficiency to help launch a career or their business aptitude.
The Customer Service - Representative course requires no prior degree or experience. All you require is english proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Customer Service - Representative, without any fuss.
This Customer Service - Representative training will assist you develop your Customer Service - Representative ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a Customer Service - Representative professional story and personalise your path to a new career. Furthermore, developing this Customer Service - Representative skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.
Customer Service - Representative | |||
WHY Customer Service Is CRITICAL To Your Business! | 00:05:00 | ||
Good Isn't Good Enough! | 00:03:00 | ||
We Are ALL in the 'Helping Field' | 00:10:00 | ||
Providing 'Concierge' Level Of Service | 00:06:00 | ||
The 5 Tenets Of TQM | 00:03:00 | ||
How To Boost Customer Satisfaction | 00:08:00 | ||
How To Avoid The 10 Deadly Sins Of Customer Service! | 00:15:00 | ||
More Money $$$ - Through Customer Retention | 00:05:00 | ||
How Much Is A Customer Worth? $$$ | 00:08:00 | ||
Do You Understand Your Customer? | 00:07:00 | ||
Dealing With Difficult Customers | 00:19:00 | ||
'LEAP' Into Customer Service! | 00:18:00 | ||
Exceptional Phone Service | 00:17:00 | ||
WHY Customers Buy From YOU! $$$ | 00:17:00 | ||
BONUS LECTURE!!! FINAL TIPS!!! | 00:07:00 | ||
Mock Exam | |||
Mock Exam - Customer Service - Representative | 00:20:00 | ||
Final Exam | |||
Final Exam - Customer Service - Representative | 00:20:00 |
NextGen Learning offers futuristic learning tailored for emerging leaders. Dedicated to empowering learners, this platform boasts a vast array of courses, crafted by industry...