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Littleaqua
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Littleaqua

4.6(66)
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  • unverified

    Little Aqua cancel lessons reguarly with less than 24 hour notice. There is no way to 'make up' or 'catch up' lessons that they cancel. They have increased their prices and state that paying over the holidays accumilates credit, however there is no where and no availabilty to make up these lessons. There has been no communication at all over the summer. I try and log in to the portal it is stating that the account is suspended. Can't access by phone and emails are boncing back.

  • unverified

    Unreliable . In the last 9 weeks , only 2 lessons have gone ahead . They cancel at less than 24 hours notice . When we try and book alternatives , they have cancelled all of those as well. And they don’t reply to emails or phone calls asking for an explanation as to what has gone wrong . Very, very poor.

  • unverified

    We have been with Little Aqua 8 weeks now, 6 of those lessons have been cancelled at short notice (twice after we turned up at the pool!). Little Aqua are impossible to get hold of by email or phone. Speaking to other parents of Little Aqua our experience is not uncommon and they do not issue refunds for the cancelled lessons.

  • Excellent swim school. We have been with Little aqua for around 5 years now with two of our children and they love it. We have a combination of Michelle and Nick who are incredible teachers. They have such a wonderful way and balance with both our children, making the lessons fun but also the structure they need to learn how to swim. We adore them as much as the kids do. We always book catch up lessons in with Kat, as equally she is so much fun but is brilliant at teaching the kids. We h...

  • All three of our children have learnt to swim with Little Aqua, who have been brilliant. Every instructor has been brilliant and really patient with the kids. Our youngest is coming to the end of her lessons now and loves her instructor Kat Hubbard, who has been wonderful with her.

  • From our fab experience with parent and child lessons with Stacey, to the 2:1 lessons my son now attends, Little Aqua has always been great and I recommend them regularly to other parents. My son currently swims with Channon and he loves her. Seeing how much fun he has with her is wonderful and his water confidence is amazing! Thank you Little Aqua

  • I love watching my just turned 3 year old, Eleanor, in the water with Annabel, who is clearly a very competent instructor. Our daughter started with not much water confidence at all but the way Annabel has used positive encouragement has meant our daughter has made good progress and always has a smile on her face.

  • We have been with Little Aqua since my little boy was 4 months old, he's now 11 months old and is so water confident. It doesn't phase him and he always has fun! Stacey is our instructor and she is AMAZING. So warm and cheerful and she really makes the lessons fun. She is an excellent teacher too. It wouldn't be as fun without her!