Incredibly rude staff. Shouted and pointed in the face of a 7 year old, blaming him for something he hadn’t done. Even when she saw he was upset she continued to point in his face and tell him it was him, making him cry and ruin his evening. The same member of staff then told another parent to ‘wind their neck in’ when they tried to explain to the staff member that she’d got the wrong child. She eventually came to apologise but worded it as if she still didn’t believe him - ‘if it wasn’t you,...