I found the customer service rather appalling to be honest. I attempted to call the couch to discuss the class for my two kids, but he was 'busy in meetings' all day and asked me to text. Our texting conversation was not very fruitful... when I asked the format of the class, i.e. does it start with pad work, bag work, sparring, all I got back was 'Beginners go over basics'.
When I finally came to the class with my two young kids, I was initially completely ignored for the first 5 mins even a...