• Professional Development
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12 Educators providing Courses

Barnard Training

barnard training

Ipswich

Barnard Training act as an interface between organisations that are planning their human resource development programs. Our expertise ensures that a ‘one size fits all’ package is not mis-sold to the end user. We offer bespoke solutions, drawing on the most appropriate skills of a large base of approved suppliers, which are tailored to fit our clients exacting needs. Barnard Training is managed by Chris Barnard, a commercial trainer with substantial experience of delivering effective in-house training courses and programs at all levels in both the public and private sector over the last 15 years. With regards to Chris’ current role, his focus is predominantly on the delivery of management development, leadership, customer service excellence and telephone techniques. His niche areas are specifically coaching and mentoring, stress and anger management and effective home working. With excellent man-management skills he learnt his craft whilst serving with the British Army. Chris has sound commercial values and the vision to see his company as a major UK player. Barnard Training is a provider of training experts from across the UK who all have the flair, creativity, experience and knowledge to help our customer’s develop in ways that they wouldn’t have thought possible. Barnard Training’s mantra is ‘maximising potential’ and our overriding goal is to help as many people and businesses as we can to realise their potential through the implementation of effective training and development strategies.

Training Education Services Ltd

training education services ltd

London

Combining expertise & excellent customer service – TES offer value, reliability & innovation… Established in 2001, we have built our reputation by utilising our combined skills & experience to help deliver real business improvement to a wide range of SME’s. Working closely with a quality approved team of Associates and partner organisations, we ensure customer & delivery excellence every time, by matching the right skills with our client’s needs. Our Mission is focused,... Enhancing Performance through People & Processes Our Vision is simple,... To offer an effective & quality assured product portfolio of Business Performance enhancing tools from a core range, as well as added value services to our client, which is tailored to the individual needs of our clients Our Values guide us,... Embedded cultural values: loyalty, integrity, openness, honesty Operating values: professionalism, customer service excellence, adding value Internal values: co-operation, respect, mutual trust – in a high energy environment that embraces challenge Our Approach is adaptable,... and each approach has the advantage of working with someone who is a ‘fresh pair of eyes’ to the business and who isn’t constrained in their thinking by existing processes & issues: Consulting: working closely with key decision makers within the organisation to establish objectives and advise on solutions Facilitation: of meetings and workshops to help organisations find the right solution for themselves, and to encourage skills transfer from ourselves to the client. Implementation: working within the business to support implementation of agreed objectives, processes & procedures on behalf of the client Skills Transfer: identifying and working closely with the right individuals within the organisation in order to transfer our skills so that they will continue to exist within the company going forward We are proud of what we offer and how we deliver it, why not contact us to find out how we can support your business

Courses matching "Customer Service Excellence"

Show all 2677

Boost Customer Satisfaction: Join us 1 Day Training in Warwick

By Mangates

Customer Service Essentials 1 Day Training in Warwick

Boost Customer Satisfaction: Join us 1 Day Training in Warwick
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Guildford

By Mangates

Customer Service Essentials 1 Day Training in Guildford

Boost Customer Satisfaction: Join us 1 Day Training in Guildford
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Bristol

By Mangates

Customer Service Essentials 1 Day Training in Bristol

Boost Customer Satisfaction: Join us 1 Day Training in Bristol
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Manchester

By Mangates

Customer Service Essentials 1 Day Training in Manchester

Boost Customer Satisfaction: Join us 1 Day Training in Manchester
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Cork

By Mangates

Customer Service Essentials 1 Day Training in Cork

Boost Customer Satisfaction: Join us 1 Day Training in Cork
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Reading

By Mangates

Customer Service Essentials 1 Day Training in Reading

Boost Customer Satisfaction: Join us 1 Day Training in Reading
Delivered In-Person + more
£595 to £795

Rules of the Road & Customer Service - International CPC - Online

5.0(27)

By PETM

This is an International Driver CPC - 7hours course - Rules of the Road & Customer Service and it is suitable for LGV & PCV and will cover: Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedures, Company & Driver Image, Who Customers Are and What They Want, Communication Skills, Giving Good Customer Service. All courses start at 07:45 hrs and finish at 15:45 hrs All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes. Approval: This course is registered with JAUPT as approved for Driver CPC qualification. Course Approval Number: ICRS24736/475. On completion of the course, all attendees will receive a certificate of attendance. Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

Rules of the Road & Customer Service - International CPC - Online
Delivered Online + more
£55

Retail Advisor - Customer Service Excellence and Sales Techniques Course

5.0(14)

By Training Express

The Retail Advisor - Customer Service Excellence and Sales Techniques Course offers a dynamic learning journey tailored for those aiming to master the art of retail management and customer engagement. This course covers essential areas such as retail management, accounting, and visual merchandising, providing a strong foundation for understanding how retail businesses operate efficiently. Delving into the psychology of customers, it equips learners with insights into consumer behaviour to enhance sales strategies and boost customer satisfaction. Complementary modules in business studies and line management ensure learners develop a well-rounded grasp of the retail environment. Alongside core business knowledge, the course addresses career development with focused sessions on CV writing, workplace productivity, and life coaching. These elements prepare participants to navigate career progression confidently within the retail sector. Designed entirely for remote learning, this course fits seamlessly around busy schedules, offering the flexibility to develop expertise without the constraints of location. Whether aiming to refine sales techniques or advance within retail leadership, this programme provides the tools needed to succeed in today’s competitive market. Courses included in this Retail Advisor - Customer Service Excellence and Sales Techniques Bundle: Course 01: Retail Management Course 02: Retail Accountant Course 03: Visual Merchandising Diploma Course 04: Sales: Psychology of Customers Course 05: Business Studies Course 06: Career Development Course 07: CV Writing Course 08: Workplace Productivity Course 09: Line Management Course 10: Life Coaching and Career Counselling Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive Retail Advisor - Customer Service Excellence and Sales Techniques course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance The Retail Advisor - Customer Service Excellence and Sales Techniques course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Retail Advisor - Customer Service Excellence and Sales Techniques. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Retail Advisor - Customer Service Excellence and Sales Techniques course, you will get a widely respected accreditation and a deeper knowledge of the topic. Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Retail Advisor - Customer Service Excellence and Sales Techniques training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Retail Advisor - Customer Service Excellence and Sales Techniques training.

Retail Advisor - Customer Service Excellence and Sales Techniques Course
Delivered Online On Demand1 hour
£49.99

Call Centre Training: Mastering Customer Service Excellence

4.3(43)

By John Academy

Unlock the keys to unparalleled customer service excellence with our 'Call Centre Training' course. Dive into the essentials of call center operations, hone communication skills, master telephone etiquettes, and learn effective negotiation techniques. Navigate challenging interactions, manage difficult customers, and grasp the intricacies of call center metrics and benchmarking. Stay ahead of the curve with insights into the latest technology trends shaping the industry. Elevate your career and contribute to organizational success by enrolling today. Develop the skills needed to excel as a call center professional and create lasting customer satisfaction.

Call Centre Training: Mastering Customer Service Excellence
Delivered Online On Demand
£24.99

Boost Customer Satisfaction: Join us 1 Day Training in Coventry

By Mangates

Customer Service Essentials 1 Day Training in Coventry

Boost Customer Satisfaction: Join us 1 Day Training in Coventry
Delivered In-Person + more
£595 to £795