16668 Courses

QA Level 3 Award In Paediatric First Aid (RQF) This page is here if you'd like us to run this course for you and your people, at our venue or yours (within 45 minute drive from Chesterfield, Derbyshire). If you'd like us to run this course for you and you're further away, please contact us direct for a quote.   If, instead, you're interested in an open/public course, please go here. Two day course HSE highly recommends this course for those who work with children in a childcare setting Being able to deal with peadiatric emergencies can make the difference between the life and death of children, and save them a lot of suffering Course Contents: The Roles and Responsibilities of an Emergency Paediatric First Aider Assessing an Emergency Situation Accident Recording Minor Injuries Cuts, Grazes and Bruises Minor Burns and Scalds Managing an Unresponsive Infant and Child Recovery Position Infant and Child CPR Infant and Child Safe Use of an AED (Automated External Defibrillator) Choking Anaphylaxis Seizures Wounds and Bleeding Hypovolaemic Shock Head, Neck and Back Injuries Sprains, strains, dislocations and fractures Meningitis Asthma Diabetes Eye, Ear and Nose Conditions Poisoning Electric Shock Bites and Stings Hot and Cold Temperatures Benefits of this course: Would you know what to do if you saw a child in need of First Aid? Children are prone to minor injuries, but suffer from serious injuries also In 2014, 2,269 children in the UK were so badly bitten by an animal they had to be admitted to hospital More than 2 million children have accidents in the home for which they're taken to A&E - every year, with Under 5s accounting for 7% of all hospital emergency treatments Being able to deal with peadiatric emergencies can make the difference between the life and death of children, and save them a lot of suffering. This QA Level 3 Award in Paediatric First Aid (RQF) qualification is ideal for: - Parents/carers or family members who want to learn key paediatric first aid skills - those who work with, or intend to work with children in a childcare setting as it is designed to fulfill Ofsted’s First Aid requirements for early years teachers, nursery workers and childminders (as defined within the Statutory Framework for the Early Years Foundation Stage (EYFS) 2014 and within the Child Care Register guide) Childcare settings who are working towards Millie’s Mark We also run a Paediatric Annual Refresher to keep those life-saving skills up to date Accredited, Ofqual regulated qualification: Our Paediatric First Aid at Work course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Paediatric First Aid certificate will fulfill the legal requirements. It is a very good way to make sure you and your employees are trained in First Aid for Children and Infants (babies).The Ofqual Register number for this course is 603/0785/7

Effective Personal Productivity will help you in four crucial areas: Become highly organised and effective in your own area of day-to-day responsibility. Set and track personal and team goals, manage priorities and hit project deadlines. Improve delegation and communication skills, ensuring the right work is done the right way by the right people. Identify areas for continual improvement in and outside of work and implement strategies to maintain a healthy, well-balanced life.

This qualification is aimed at anyone involved in the management of fire safety in any workplace. This includes managers, supervisors, team leaders, fire wardens (marshals) and staff working in any area where there is a potential risk of fire.

[vc_row][vc_column][vc_column_text] Description: Are you interested in a career as a virtual assistant? Are you considering setting up a virtual assistant business? If so, then this Virtual Assistant Business Course will equip you with the practical knowledge and skills you need to kickstart your career. Are you wondering what the role of a virtual assistant entails? Are you looking for tools and guidance to set up your business? Wonder no more! This course will teach you about virtual assistant business from scratch. You will be introduced to VA business basics and the wide-ranging skills of a virtual assistant. In this virtual assistant training course, you will explore planning and evaluation and conflict and conflict management. You will also be able to make an informed decision about the services you provide and how to keep within budget. On successful completion of this virtual assistant course, you will have the practical skills and background knowledge to develop a business plan. You will also receive a certificate of achievement, which you can use to take steps to become a fully qualified virtual assistant. Who is the course for? Businessmen or investors who want to put up new virtual assistant business. People who have an interest in becoming a virtual assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Virtual Assistant Business Course is a useful qualification to possess, and would be beneficial for the following careers: Assistants Businessmen Entrepreneurs Investors Marketing Managers Marketing Specialists. [/vc_column_text][/vc_column][/vc_row] Virtual Assistant Business Course Introduction To Virtual Assistant 00:15:00 What Skills Are Needed 00:15:00 Arranging A Work Area 00:15:00 Decide What Services You Will Offer To Accept 00:15:00 How to Know Your Budget 00:10:00 Have A Business Plan 00:10:00 Using Sites Like Scriptlance To Find Clients 00:15:00 Marketing Strategies to Get Clients 00:15:00 Handling Clients Correctly 00:10:00 Wrapping Up 00:05:00 Mock Test Mock Exam- Virtual Assistant Business Course 00:20:00 Final Exam Final Exam- Virtual Assistant Business Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Management of Risk (M_o_R®) Foundation: Virtual In-House Training This M_o_R® Foundation course prepares learners to demonstrate knowledge and comprehension of the four elements of the M_o_R framework: Principles, Approach, Processes, Embedding and Reviewing and how these elements support corporate governance. The M_o_R Foundation Course is also a prerequisite for the M_o_R Practitioner qualification. What you will Learn At the end of the M_o_R Foundation course, participants will gain competencies in and be able to: Describe the key characteristics of risk and the benefits of risk management List the eight M_o_R Principles List and describe the use of the key M_o_R Approach documents Create Probability and Impact scales Define and distinguish between risks and issues Create a Risk Register Create a Stakeholder map Identify the key roles in risk management Use the key techniques and describe specialisms in risk management Undertake the M_o_R Foundation examination Introduction Introduction to the M_o_R course What is a risk? What is risk management? Why is risk management so important? Basic risk definitions The development of knowledge about risk management Corporate governance and internal control Where and when should risk management be applied? M_o_R Principles The purpose of M_o_R principles Aligns with objectives Fits the context Engages stakeholders Provides clear guidance Informs decision-making Facilitates continual improvement Creates a supportive culture Achieves measurable value Risk management maturity models M_o_R Approach Relationship between the documents Risk management policy Risk management process guide Risk management strategy Risk register Issue register Risk response plan Risk improvement plan Risk communications plan M_o_R Process Common process barriers Identify contexts Identify the risks Assess estimate Assess evaluate Plan Implement Communication throughout the process M_o_R Perspectives Strategic perspective Program perspective Project perspective Operational perspective Risk Specialisms Business continuity management Incident and crisis management Health and Safety management Financial risk management Environmental risk management Reputational risk management Contract risk management

Only 12 Hours Left! Don't Let Spring Deals Slip Away - Enrol Now! ***Note: Offer is Valid for the First 10 Learners Only*** Do you know that the market value of the Education business in the UK is close to 117.8 billion? Are you passionate about joining this massive industry? The Focus Awards Level 3 Award in Education and Training (RQF) would be an excellent opportunity for you to prepare yourself for a great career in the education sector. With the completion of the Level 3 Award in Education & Training AET (former PTLLS), you can expect to take your tutor expertise to the next level. Currently, the UK education sector has 1.3 employees, which is expected to see an 8% growth in the following decades. The education sector is evolving faster than ever. Therefore, you can efficiently deal with the challenges of this rewarding path by learning the best skills from the internationally recognised Level 3 Award in Education & Training AET (former PTLLS). The Level 3 Award in Education & Training AET (former PTLLS) course is crafted for passionate educators and trainers; it equips you with the essential skills to instruct, inspire, and innovate in diverse educational settings. Join the course to land a job with a lucrative average salary of more than £29,000 per year in the UK. Why this is the Perfect Package for You! Grow and Boost Your Career: Drive your career forward by receiving a regulated qualification recognised by the British Government. Upgrade Your Knowledge and Skills: Upgrade your knowledge and refine your skills for better professional success. Be More Credible and Qualified: Enhance your credibility and qualifications, making you a standout candidate in your field. Get Unlimited Access to Entire Library: Enjoy unlimited access to our entire course library for a year. Seize this golden opportunity to advance your skills and achieve new heights! Support and Consultation from Experts: Receive valuable support and expert consultation to navigate challenges and opportunities in your career. 100% Money-Back Guarantee: Be confident with a 100% money-back guarantee, ensuring your investment in self-improvement is risk-free. So don't be late and pursue your dream career with Academy for Health and Fitness Why choose focus awards? Choosing Focus Awards will give your career a big boost. These certifications are recognized everywhere, and they meet very high standards. Focus Awards isn't like other accrediting organisations. It's a game-changer! They are serious, innovative, and offer a wide range of qualifications. Choosing Focus Awards isn't just a decision-it's a step toward a better career, personal development, and becoming really good at what you do. Benefits you will gain from this Level 3 Award in Education & Training AET (former PTLLS) Course: Buy One, Get Five Career Development Courses absolutely FREE Premium digital learning resources Top-notch customer support Accessible modules around the clock User-friendly e-learning interface Standard-compliant education Globally recognised certification AET: Level 3 Award in Education and Training AET (Formerly PTTLS) The Level 3 Award in Education and Training - AET (Formerly PTTLS) course is comprised of three mandatory units. These are as follows: Understanding roles, responsibilities and relationships in education and training Understanding and using inclusive training and learning approaches in education and training Understanding assessment in education and training What skills will I gain from this AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Course? Understand the underlying fundamentals of teaching and learning Make a practical approach to session planning Explore the various approaches to learning Determine the students' desires and long-term goals Implement strategies for assessing your students' potential You will become an expert in education and training You will gain knowledge in teacher expectations & attributions and much more... AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Qualification Purpose Achieving the Level 3 will award in education and training will enable the professionals to have the necessary knowledge and skills to prepare, plan, deliver and evaluate teaching and training sessions in a wide variety of teaching or training settings. AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Total Qualification Time It is an estimate of the total amount of time anticipated that a learner would spend to demonstrate mastery of all learning outcomes to achieve the award of the qualification. The whole qualification time is defined as GLH and an estimate of the time a learner will devote to preparation, study, and assessment. It does not underlie supervision by a lecturer, supervisor, or tutor. In the case of qualification, the credit value is defined by TQT, and one credit corresponds to ten hours of learning. Total Qualification Time for this AET: Level 3 Award in Education and Training AET (Formerly PTTLS) qualification is 120 hours. The total credit value for this AET: Level 3 Award in Education and Training AET (Formerly PTTLS) qualification is 12 AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Guided Learning Hours These hours comprise all real-time contact time, hours of lectures or tutorials or supervision of a learner, tutor, trainer or other education providers. GLH for this qualification is of this AET: Level 3 Award in Education and Training AET (Formerly PTTLS): 48 AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Method of Assessment: AET Unit 1: In Unit 1, you need to complete a variety of writing assignments AET Unit 2: In Unit 2, there should be an assessment taken in the workplace, primarily evaluating learners' work, professional discussions with audio-video evidence AET Unit 5: In Unit 5, you will be demonstrated through your delivered work items and audio-video evidence after evaluating learners in a training context. AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Video Assessment You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work product evidence. Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation. You have to submit all your assignments via the online portal Certification of AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Successful candidates will be awarded a AET: Level 3 Award in Education and Training AET (Formerly PTTLS) from Focus Awards. Progression of AET: Level 3 Award in Education and Training AET (Formerly PTTLS) Level 4 Certificate in Education and Training Level 5 Diploma in Education and Training Level 3 Award in Understanding the Principles and Practices of Assessment Level 3 Award in Assessing Competence in the Work Environment Level 3 Award in Assessing Vocational Related Achievement Level 3 Certificate in Assessing Vocational Achievement Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in Learning and Development Level 4 Diploma in Learning and Development Who is this course for? Level 3 Award in Education and Training AET (Formerly PTTLS) Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/ Trainer Consultant Job hunters & School leavers Educational Psychologist Office clerk & Administration Assistant College or University Student Requirements Level 3 Award in Education and Training AET (Formerly PTTLS) This AET: Level 3 Award in Education and Training AET (Formerly PTTLS)course does not have any specific entry requirements for students. However, You must be at least 19 years old or above to register and undergo an initial assessment. Since it is a level 3 qualification, you must pass the minimum 1st level of the literacy assessment. Career path Level 3 Award in Education and Training AET (Formerly PTTLS) You will have the ability to accomplish a lot of things with this certificate. Here are just a few examples: Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/ Trainer Consultant Job hunters & School leavers Educational Psychologist Office clerk & Administration Assistant College or University Student Certificates Hard Copy Certificate Hard copy certificate - Included

Premium Bundle of all Time | Ofqual Regulation + NCFE Awards + CPD Accreditation | Assessment & Tutor Support Included

This is a comprehensive 4 day intensive professional reflexology course. Home study : 5 modules 4-days practical training sessions Portfolio of evidence : 15 treatments as case studies to be completed (min of 15 hours in treatment time) Practical assessment session which includes oral questioning Approximate learning time for the entire course is 50+ hours.

Do you need a qualification in data protection or are you thinking about learning more about data protection for your organisation? The BCS Foundation Certificate in Data Protection designed for those who need to have an understanding of data protection, and the GDPR in particular, to do their job and knowledge of data protection law would be effective in their role.

Getting Started The OTHM Level 6 Diploma in Tourism and Hospitality Management is designed to enhance learners' managerial capabilities in the tourism and hospitality industry. Learners will engage in in-depth analysis of current theories and knowledge, using them to provide solutions to complex management issues. Upon program completion, they will be equipped with specialised skills and knowledge essential for effectively planning and supervising their respective areas of work. Additionally, they will have the ability to make informed decisions and adapt skillfully to meet the diverse needs of different tourism and hospitality organisations. Key Benefits Acquires advanced management competencies tailored to the specific requirements of the tourism and hospitality industry. Develops the ability to propose practical solutions to complex management challenges in the field. Gains insight into the importance of technology in the tourism and hospitality sector. Learns to apply theories of global development in the context of tourism. Refines learners' communication and decision-making abilities, enabling them to make informed decisions in dynamic and intricate industry contexts. Presents opportunities for career progression, leading to elevated management positions. Key Highlights The Level 6 Diploma in Tourism and Hospitality Management is well-suited for individuals aspiring to advance their careers in the tourism and hospitality industry. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximize future opportunities. Remember! The assessment for the qualification is based on assignments only, so you do not need to worry about taking any exams. With the School of Business and Technology London, you can complete the qualification at your own pace by choosing online or blended learning from the comfort of your home. Learning materials, pathway materials, and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose the blended learning option, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Internally assessed by the centre and externally verified by OTHM. Assignment-based assessment. No exams. Entry Requirements A relevant NQF/QCF/RQF Level 5 diploma or an equivalent recognized qualification. Learners must be 18 years or older to enrol at the beginning of the course. Learners over 21 years with management experience. English language requirements: Must provide evidence of English language competency for learners from non-English-speaking countries Progression Relevant OTHM Level 7 Diplomas Direct employment This qualification is approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation). Therefore, learners are also qualified to pursue higher-level qualifications in their field. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Strategic Marketing Reference No : J/616/2676 Credit : 20 || TQT : 200 The goal of this unit is to enhance learners' ability to conduct critical analysis and apply strategic marketing tactics within the framework of tourism and hospitality entities. This includes the creation of strategic marketing blueprints and the evaluation of innovative offerings. Learners are expected to excel in sourcing pertinent information from academic and industry sources. UNIT2- Tourism Policy and Planning Reference No : D/616/2683 Credit : 20 || TQT : 200 This unit enhances learners' comprehension of the basics of tourism policy and planning. Learners will explore theories and concepts derived from public policy, tourism management, and planning. They will also formulate tourism plans that acknowledge the engagement of multiple stakeholders and investigate potential actions to be implemented in a destination. UNIT3- Organisational Behaviour and Performance Reference No : L/616/2677 Credit : 20 || TQT : 200 The objective of this unit is to improve learners' comprehension of the dynamics related to behavior, performance, leadership, and management within tourism and hospitality organisations. UNIT4- Technology in the Tourism and Hospitality Industry Reference No : L/616/2680 Credit : 20 || TQT : 200 The main goal of this unit is to cultivate a deep comprehension in learners regarding the importance of technology within the tourism and hospitality sector. This includes the evaluation of the impact of emerging technologies on organizational operations, as well as the role of the internet and social media in shaping consumer behavior and marketing within the tourism and hospitality industry. UNIT5- Tourism and International Development Reference No : R/616/2681 Credit : 20 || TQT : 200 In this unit, learners will establish an appreciation of the relationship between tourism and international development. They will evaluate theories of international development and apply them within the context of tourism. Furthermore, they will utilize development metrics to measure the extent to which tourism contributes to sustainable development. UNIT6- Researching Tourism and Hospitality Management Reference No : Y/616/2682 Credit : 20 || TQT : 200 The key goal of this unit is to improve learners' skills in developing and carrying out research projects that offer valuable insights for the management of tourism and hospitality organizations. Learners will evaluate methodologies for collecting and analyzing data pertaining to management challenges and, based on this data, draw conclusions to guide future decision-making. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.