1416 Courses

Unlock the mysteries of the mind with our transformative course, 'Meditation and Mindfulness.' Dive into the depths of your consciousness as we guide you through the labyrinth of thoughts and emotions. Discover the power of meditation to quiet the chaos within and unleash your inner tranquillity. From the enigmatic workings of criminal minds to the serene practices of mindfulness meditation, embark on a journey towards self-discovery and inner peace. Myriad paths await exploration in the realm of meditation. Learn how to meditate with expert guidance, from the gentle embrace of sleep meditation to the profound depths of transcendental meditation. Delve into the nuances of mindfulness meditation, honing your awareness and cultivating a sense of presence in each moment. Through guided meditation, unlock the secrets to calming the restless mind and nurturing a deeper connection to yourself and the world around you. As you navigate through our comprehensive curriculum, you'll gain invaluable insights into the art of meditation and mindfulness. Master techniques for overcoming anxiety and stress, equipping yourself with powerful anti-anxiety skills and concepts. Harness the transformative potential of meditation to cultivate a greater sense of calm, clarity, and well-being in your daily life. Join us on this journey of self-discovery and embark on a path towards a more harmonious existence. Learning Outcomes: Develop a deep understanding of meditation techniques, including sleep meditation and transcendental meditation. Acquire practical skills for meditation for sleep. Cultivate heightened awareness and presence through guided meditation sessions. Explore the intricate workings of the mind and its impact on emotional well-being. Discover the transformative power of meditation in fostering inner peace and resilience. Why buy this Meditation and Mindfulness course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Meditation & Mindfulness there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Meditation and Mindfulness course for? Individuals are seeking effective strategies for how to meditate and manage anxiety and stress. Anyone interested in exploring the profound benefits of meditation and mindfulness. Students looking to enhance their mental well-being and emotional resilience. Professionals in high-pressure environments seeking tools for maintaining balance and clarity. Those curious about the intersection of psychology and contemplative practices. Prerequisites This Meditation & Mindfulness does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Meditation & Mindfulness was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Meditation Instructor: £20,000 - £35,000 Per Annum Mindfulness Coach: £25,000 - £40,000 Per Annum Mental Health Counsellor: £30,000 - £45,000 Per Annum Wellness Consultant: £25,000 - £40,000 Per Annum Stress Management Specialist: £25,000 - £40,000 Per Annum Holistic Therapist: £20,000 - £35,000 Per Annum Course Curriculum Introduction & First Concepts Introduction To Mindful Meditation 00:06:00 Understanding Mindful Meditation 00:05:00 How To Practice Mindful Meditation 00:06:00 Understanding & Beating Anxiety Still More Mindful Meditation Techniques 00:05:00 Mindful Meditation & Your Brain 00:04:00 Why Is Awareness So Important 00:09:00 More Anti-Anxiety Skills & Concepts Mindful Meditation & Work 00:05:00 Mindful Meditation & Relationships 00:04:00 Mindful Meditation & Happiness 00:05:00 Famous & Successful People Who Meditate 00:04:00 Great Mindful Meditation Apps 00:05:00 The Many Benefits Of Mindful Meditation 00:09:00 How To Create A Mindful Life 00:06:00 Conclusion Conclusion - Final Thoughts & Tips 00:01:00 Assignment Assignment - Meditation & Mindfulness 00:00:00

Conflict is a word that conjures up many emotions. It is something that most people would prefer to avoid, if possible. Work can be an emotive place. Positive relationships can make your life at work exciting, motivating and challenging, whilst relationships that do not hold value to you could make your life very difficult and stressful, especially if there is conflict between you and your manager. This course is essential for people who want to understand where conflict can be used to positive effect and how to manage conflict in your working relationships and see it as something positive that can stimulate the environment. Research has shown that relationships at work are an extremely high motivational factor, and for a lot of people it has a higher importance that salary! Therefore, it is essential that we invest in relationships and search out new ways to make them better in order to have a more positive influence on our surroundings. By understanding why other people are in conflict we can manage the conversation a lot better, with outcomes managed more effectively so the 'conflict' will add value to the organisation. This participative event will cover a wide variety of exercises and personal stories, and leave course participants with a clear strategy to identify when they are in conflict with someone and how they will structure their approach to get to a satisfactory outcome. This is a workshop that targets anyone where conflict needs to be managed and cannot seem to resolve it, whether internally or externally. At the end of the day, participants will: Know their key relationships and the strength of those relationships Complete the Strengths Deployment Inventory (SDI) to identify where you deploy your strengths Understand what is important to you and your key stakeholders Know how motivational value systems can influence behaviour Tailor your communication style to match that of your opposite party Know conflict strategies to resolve conflict in others Learn to be more assertive when challenging Achieve key personal, departmental and organisational objectives 1 Where are you now? How effective are your current working relationships? Can I work effectively without the input from others? Who do you need to be a success? 2 The Strengths Deployment Inventory (SDI) Completion of the SDI questionnaire An understanding of the theory A 'trip around the triangle' Predicting relationship interaction Your scores and what they mean in your relationships 3 Conflict theory What is conflict? The 3 flags of conflict What are your conflict triggers? Your conflict scores plotted The conflict sequence 4 Conflict resolution strategies Early warning signs Most productive behaviours Least productive behaviours Preventable / unwarranted conflict Review of the dynamic triangle Review of the day, personal learning and action planning

Anger management course will teach you how to manage your anger in a practical way. Also, you will learn how to think positively.

The Body Language and Gesture Training will help you to master the skills necessary to become a better communicator and reader of non-verbal communication. You will learn how to become a master at reading micro-expressions in the face, as well as various movements of the entire body, to detect deception, to know when a person is truly remembering versus imagining, and so much more. This course provides an abundance of information that will help you understand what law enforcement agents and psychologists have known for decades - that by closely observing a person and knowing what to look for you can understand the underlying emotions that a person may be trying to hide. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Body Language and Gesture Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Become a confident and successful sales consultant with improved negotiation skills that can be applied to sell nearly anything. Boost your professional selling skills with our 'Sales Excellence- Essential Selling Skills' course. This selling skills training course is designed in an innovative way to deliver beneficial tips on sales which every sales professional should know. It will pave your way to sales success by honing your basic sales skills and increasing your target hits. Our selling skills training course will cover the basics of the sales process, including handling objections, negotiation skills, finding prospects of sales, sales strategy, coping with your emotions in different sales situations, and much more. You will also know how to read the prospect in a sales meeting. Prove your excellence in sales with this course! Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Sales Excellence - Essential Selling Skills has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field, then Sales Excellence - Essential Selling Skills is for you. We've taken this comprehensive selling skills training and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamentals to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £35,100. The sky really is the limit.

The Conflict Resolution in Life and Work is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Conflict Resolution in Life and Work consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Conflict Resolution in Life and Work Fundamentals of Dealing With Difficult People AND Ourselves 00:08:00 Powerful Insights and Strategies 00:16:00 Problem Solving! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 2)! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 3)! Specific Techniques For Handling Difficult People 00:14:00 Final TIPS and Recommendations! 00:10:00 BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by! 00:10:00 Assignment Assignment - Conflict Resolution In Life And Work 2 days, 11 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Are you someone who empathises deeply with others during their toughest moments? Do you believe in the healing power of listening and understanding? If so, our Bereavement and Grief Counselling Course is just for you. Grief is a journey unique to each individual, a rollercoaster of emotions where guidance and support make all the difference. We understand the profound impact of loss and the importance of skilled professionals to help others navigate through it. According to Reed a Counsellor can earn upto £30,000 in a year depending on experience, location and other factors. Join us in making a meaningful difference in the lives of those navigating loss. Enrol in our Bereavement and Grief Counselling Course today and go on a journey of empathy, healing, and transformation. Together, let's bring light to the darkest of moments. Key Features: CPD Certified Bereavement and Grief Counselling Course Level 3 Diploma Free Certificate from Reed CIQ Approved Bereavement and Grief Counselling Course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Bereavement and Grief Counsellingcourse is a smart investment in your professional future. Our Bereavement and Grief Counselling course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Bereavement and Grief Counselling course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Bereavement and Grief Counselling course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Module 01: Fundamentals of Counselling Module 02: Understanding Bereavement and Grief in Life Module 03: Initiation of Grief Module 04: Impact of Sudden Death Module 05: Addressing Specific Losses in Mourning Module 06: Exploring Complicated Grief Reactions - Part 1 Module 07: Examining Complicated Grief Reactions - Part 2 Module 08: Special Considerations in Grief Module 09: Children and the Experience of Grief Module 10: Professional Support for Adults Module 11: Grief Counselling and Resolving Grief Module 12: Ethical Considerations in Grief Counselling Practice Learning Outcomes: Fundamentals of Counselling Apply core counselling techniques in diverse situations effectively. Understanding Bereavement and Grief Counselling Analyse and articulate the psychological aspects of grief experiences. Initiation of Grief Counselling Course Recognize and assess initial grief reactions in diverse contexts. Impact of Sudden Death Evaluate the unique challenges and impacts of sudden deaths. Addressing Specific Losses in Mourning Formulate strategies for addressing specific losses in the mourning process. Exploring Complicated Grief Reactions Identify and differentiate complicated grief reactions for appropriate intervention. Providing Good Counselling Develop ethical approaches in providing grief counselling and support services CPD 10 CPD hours / points Accredited by CPD Quality Standards Bereavement and Grief Counselling Level 3 Advanced Diploma 2:17:00 1: Module 01: Fundamentals of Counselling 16:00 2: Module 02: Understanding Bereavement and Grief in Life 11:00 3: Module 03: Initiation of Grief 13:00 4: Module 04: Impact of Sudden Death 10:00 5: Module 05: Addressing Specific Losses in Mourning 10:00 6: Module 06: Exploring Complicated Grief Reactions - Part 1 10:00 7: Module 07: Examining Complicated Grief Reactions - Part 2 11:00 8: Module 08: Special Considerations in Grief 13:00 9: Module 09: Children and the Experience of Grief 10:00 10: Module 10: Professional Support for Adults 10:00 11: Module 11: Grief Counselling and Resolving Grief 11:00 12: Module 12: Ethical Considerations in Grief Counselling Practice 10:00 13: CPD Certificate - Free 01:00 14: Leave A Review 01:00 Who is this course for? This Bereavement and Grief Counselling course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Bereavement and Grief Counselling. Moreover, this course is ideal for: Individuals seeking advanced understanding of bereavement and grief counselling dynamics. Professionals in mental health or related fields aiming for specialisation. Counsellors and therapists looking to expand their expertise. Social workers engaged in bereavement and grief-related support roles. Anyone desiring a comprehensive grasp of grief counselling principles. Requirements There are no requirements needed to enrol into this Bereavement and Grief Counselling course. We welcome individuals from all backgrounds and levels of experience to enrol into this Bereavement and Grief Counselling course. Career path After finishing the Bereavement and Grief Counselling course you will have multiple job opportunities for you. Some of the the following Job sectors of Bereavement and Grief Counselling are: Bereavement Support Specialist in healthcare settings. School Counsellor specialising in children's grief. Caregivers in bereavement contexts. Individuals interested in bereavement and grief counselling. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In this short NLP Discovery Day event learn how NLP is all about using your mind to achieve excellent results in every area of your life.

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction About your tutor 00:01:00 About the course 00:02:00 Child Psychology - Applied What is 'Child Psychology'? 00:08:00 The Role of Child Psychologist 00:06:00 Where do Child Psychologists Work 00:06:00 Child Psychology - Theoretical Approach Why do we need to learn theories? 00:08:00 Developmental Theories: What we are born with 00:09:00 Developmental Theories: How environment impacts us 00:09:00 Environmental & Socio-Cultural Factors in Development 'Attachment' factor in newborns 00:08:00 Socio-Cultural Factors in Child's Development 00:07:00 Family & Schooling Factors in Development The Role of Parenting in Child's Development 00:10:00 Relationship Breakdown in the Family 00:07:00 Schooling Environment 00:08:00 Counselling Young Children 00:08:00 Cognitive and Emotional Development Language & Cognitive Development 00:07:00 Emotions & Feelings 00:06:00 Socialising with others 00:04:00 Thank You and Good Bye!44 00:01:00 Child Counselling Introduction To Child Counselling About the Course & the Instructor 00:02:00 Definition of Counselling 00:04:00 The Counselling Relationship 00:06:00 Psychology of Growth and Development The Development Cycle 00:07:00 Parent, Child, Teacher Relationships 00:08:00 The Complexities of Growth 00:08:00 Introduction - Psychological Development 00:09:00 Therapeutic Language Conflict and Stress 00:11:00 Behavioural Therapies 00:07:00 Working with Children 00:07:00 The Use of Language 00:07:00 Memory 00:08:00 Psychological Issues Grief and Bereavement 00:06:00 Exploring Grief and Letting Go 00:06:00 Dysfunctional Families 00:08:00 What is Co-Dependency 00:07:00 Child Bullying and Child Abuse 00:08:00 Therapeutic Outcomes Psychological Study of Education 00:06:00 Using Newly Found Skills 00:05:00 Recovery - The Therapeutic Process 00:05:00 Moving on - Emotional Intimacy 00:06:00 Working as a Counsellor Setting Up a Practice 00:09:00 Child Behaviour and Development Babies from Birth to One Year About the Course and your Tutor 00:02:00 The Importance of Bonding 00:07:00 The Social and Emotional development: from birth to 1 yr 00:06:00 The Innate Reflexes of Newborn Babies 00:07:00 The Benefits of Testing at 'Milestones' 00:07:00 Stages and Sequences of Social and Emotional Development The Importance of Social and Emotional Development 00:05:00 The Ages and Stages that Children go through 00:12:00 The Main theories in Developmental Psychology 00:07:00 The Importance of Positive Role Models 00:07:00 The Barriers to Achieving the 'Milestones' 00:06:00 The Importance of Unconditional Love 00:06:00 Language and Linguistic Skills Development Forms of communication 00:04:00 What is 'Pre-linguistic' form of communication 00:04:00 The Active and the Passive Communication 00:05:00 The Importance of Opportunities in Development of the Skills 00:05:00 The Importance of Body Language 00:05:00 Cognitive Development The Importance of Cognitive Development 00:03:00 The Main Psychological Theories in Cognitive Development 00:06:00 The Appropriate Opportunities for Cognitive Development 00:04:00 The Unconscious Mind: Id, Ego and Superego. Psychoanalytical Theory 00:05:00 Thank You and Good Bye! 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

If you're unsure of how to best approach a tough conversation, then this course is perfect for you. Having difficult conversations or handling challenging people may never be easy, but there are a few techniques that you can comfortably adapt to make those conversations both productive and as trouble-free as possible. Janets is offering this course for learners who want to master the skills to assertively handle any nature of challenging discussions and know the appropriate words to state at those points. Throughout the course, you will know how to start a conversation, and how the conversation can adjust the complicated situation, without forming an irreparable barrier between you and the person/persons. Besides, you will learn to manage the emotions in the discussion and ensure your tone of voice signals discussion and not an inquisition. In just 24 minutes, you will: Understand the situation and develop your conversational skill to resolve the difficulties effortlessly Utter the suitable words so that the conversation goes as smoothly as possible Know the appropriate actions to shape opinions and control behaviour Develop active listening skills and respond appropriately Be able to ask open and supportive questions and close a difficult conversation with a positive mindset Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Dealing with Difficult Conversations is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Managers Team Leaders Office Executives Office Administrators Employees Businesspeople Secretaries Receptionists Course Content Introduction Introduction - Welcome from Alan Stevens FREE 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.