10908 Courses

At our Food Hygiene and Safety Level 1 course, we don't just teach you the basics; we immerse you in the art of safe food handling while igniting your passion for cooking! Take on a culinary journey that transcends the boundaries of taste and ventures into the realm of safety mastery. It's not just about cooking; it's about orchestrating a symphony of flavours in a kitchen that's as clean as a Michelin-starred dining room. Key Points: Targeted at junior to senior-level professionals in catering and hospitality. Focuses on skills and theoretical knowledge for maintaining food hygiene and safety standards. Compliance with the Food Safety Act 1990 is a central objective. Aims to achieve a five-star national hygiene rating for businesses. Emphasises the importance of all catering professionals being trained in food hygiene. Covers risks and hazards associated with food preparation and service. The comprehensive course includes an in-depth understanding of best practice procedures. Teaches effective supervision of food hygiene safety and staff training. Instructs on implementing and monitoring robust food safety management systems. Addresses minimising the risk of food hazards and controlling contamination. Highlights the maintenance of an excellent standard of personal hygiene. Key Features: CPD QS Certified Food Hygiene and Safety Level 1 course Free Certificate Developed by Specialist Lifetime Access As we navigate the gastronomic landscape of food hygiene, we dive deep into the untold stories behind food poisoning and other maladies that lurk in the shadows. From waste disposal intricacies to the art of thorough cleaning and disinfection, we sculpt a narrative that transforms you into a guardian of culinary sanctity. And in the final chapter, we spotlight the unsung hero of every kitchen - personal hygiene. Discover the secrets of a chef whose prowess extends beyond the stove, one who understands that the key to culinary greatness lies not just in the recipe, but in the meticulous dance of cleanliness and care. Enrich your culinary saga with this indispensable lore, for the taste of triumph is seasoned with the wisdom of safety. Course Curriculum Food Hygiene and Safety Level 1 Course: Module 01: Fundamentals of Food Safety Module 02: Foodborne Illnesses and Other Health Risks Module 03: Contamination Prevention Module 04: Waste Management, Cleaning, and Disinfection Module 05: Personal Hygiene Practices Learning Outcomes After completing this Food Hygiene and Safety Level 1 Course, you will be able to: Identify key principles in food hygiene and safety regulations and guidelines. Recognise symptoms and sources of common foodborne illnesses. Understand methods to prevent and control food contamination. Demonstrate proper waste disposal, cleaning, and disinfection techniques. Apply personal food hygienepractices to ensure safe food handling. Evaluate potential risks in food handling and propose preventive measures. Certification After completing this Food Hygiene and Safety Level 1 course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Food Hygiene and Safety Level 1 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Hygiene and Safety. Moreover, this course is ideal for: Individuals working in food service and catering. Employees in retail food establishments. Those seeking a foundational understanding of food hygiene and safety. Home cooks and food enthusiasts who wants to know about food hygiene and safety. Entry-level staff in the hospitality industry. Requirements There are no requirements needed to enrol into this Food Hygiene and Safety Level 1course. We welcome individuals from all backgrounds and levels of experience to enrol into this Food Hygiene and Safety Level 1 course. Career path After finishing this Food Hygiene and Safety Level 1 course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Food Hygiene and Safety Level 1 are: Food and Beverage Assistant. Kitchen Assistant. Catering Assistant. Retail Food Handler. Food Service Worker. Hospitality Support Staff. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Food Hygiene and Safety Level 2 According to estimates around 2.4 million people in the UK get foodborne illness every year. This number is significantly higher than previous estimation. This shows the significance of this Food Hygiene and Safety Level 2 course. And individuals from the chef to food supervisor to even the managers need to learn the Food hygiene and food safety principles and regulations. According to Reed a Food Safety Officer can earn up to £30,000 in a year depending on experience, location and other factors. So what are you waiting for! Enrol now into this Food Hygiene and Safety Level 2 and live a healthy life and avoid the spread of any food borne illness. Key Points: Targeted at junior to senior-level professionals in catering and hospitality. Focuses on skills and theoretical knowledge for maintaining food hygiene and safety standards. Compliance with the Food Safety Act 1990 is a central objective. Aims to achieve a five-star national hygiene rating for businesses. Emphasises the importance of all catering professionals being trained in food hygiene. Covers risks and hazards associated with food preparation and service. The comprehensive course includes an in-depth understanding of best practice procedures. Teaches effective supervision of food hygiene safety and staff training. Instructs on implementing and monitoring robust food safety management systems. Addresses minimising the risk of food hazards and controlling contamination. Highlights the maintenance of an excellent standard of personal hygiene. Key Features This Food Hygiene and Safety Level 2 course Includes: CPD QS Certified Food Hygiene and Safety Level 2 course Free Certificate Level 2 Diploma Developed by Specialist Lifetime Access Finally, the denouement reveals the significance of personal hygiene practices, shaping you into a culinary virtuoso with an unwavering commitment to safety. Elevate your culinary prowess with knowledge that transcends recipes, unlocking the true potential of your gastronomic creations. Course Curriculum Food Hygiene and Safety Level 2 course: Module 01: Fundamentals of Food Safety Module 02: Food Safety Management Systems (FSMS) and Hazard Analysis and Critical Control Points (HACCP) Module 03: Foodborne Illnesses and Other Health Risks Module 04: Contamination Prevention Module 05: Waste Management, Cleaning, and Disinfection Module 06: Pest Control Module 07: Personal Hygiene Practices Learning Outcomes: Understand principles: Fundamentals of Food Safety and Contamination Prevention. Apply HACCP: Implement Food Safety Management Systems for safe food handling. Identify risks: Recognize foodborne illnesses and health risks in handling food. Implement hygiene: Practice waste management, cleaning, and personal hygiene in food hygiene and safety. Ensure safety: Control pests effectively to maintain a safe food environment. Maintain standards: Uphold personal food hygiene practices to meet food hygiene and safety standards. Certification After completing this Food Hygiene and Safety Level 2 course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Food Hygiene and Safety Level 2 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Hygiene and Safety Level 2. Moreover, this course is ideal for: Food handlers in catering, retail, or food production industries. Small business owners dealing with food and hospitality services. Individuals seeking regulatory compliance for food safety practices. Supervisors overseeing food establishments and production units. Aspiring professionals in food-related businesses aiming for legal compliance. Requirements There are no requirements needed to enrol into this Food Hygiene and Safety Level 2 course. We welcome individuals from all backgrounds and levels of experience to enrol into this Food Hygiene and Safety Level 2 course. Career path After finishing this Food Hygiene and Safety Level 2 course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Food Hygiene and Safety are: Food Safety Officer Catering Manager Quality Assurance Inspector Restaurant Supervisor Food Production Coordinator Hygiene and Safety Consultant Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

This Food Hygiene Level 1 course is for SPANISH Speaking People This Spanish Food Hygiene Level 1 course is perfect for anyone from a Food hygiene inspector to a Quality control technician. Are you passionate about cooking? Dream of mastering the art of gastronomy? Well, it all starts with the basics - ensuring your kitchen is not just a place of creativity but also a realm of safety and cleanliness. With our Food Hygiene Level 1 course, you'll take on a journey where knowledge meets flavour, and hygiene becomes your secret ingredient! According to Reed a Food safety officer can earn from £31,000 in a year depending on experience, location and other factors. Once you've mastered the art of food hygiene, there's no limit to what you can achieve in the kitchen. Say goodbye to worries about food safety and hello to culinary creativity! So enrol now! Translated in Spanish: Este curso de espa��ol de Higiene de los Alimentos Nivel 1 es perfecto para cualquier persona, desde un inspector de higiene de los alimentos hasta un t��cnico de control de calidad. ��Te apasiona la cocina? ��Sue��as con dominar el arte de la gastronom��a? Bueno, todo comienza con lo b��sico: garantizar que su cocina no sea s��lo un lugar de creatividad sino tambi��n un ��mbito de seguridad y limpieza. Con nuestro curso de Higiene de los Alimentos Nivel 1, emprender��s un viaje donde el conocimiento se une al sabor, ��y la higiene se convierte en tu ingrediente secreto! Seg��n Reed, un responsable de seguridad alimentaria puede ganar desde £31.000 al a��o, dependiendo de la experiencia, la ubicaci��n y otros factores. Una vez que domine el arte de la higiene de los alimentos, no habr�� l��mites para lo que puede lograr en la cocina. ��Diga adi��s a las preocupaciones sobre la seguridad alimentaria y hola a la creatividad culinaria! ��As�� que inscr��bete ahora! Key Features: CPD Certified Developed by Specialist Lifetime Access Course Curriculum Module 01: Introducci��n a la manipulaci��n de alimentos y la seguridad alimentaria Module 02: Bacterias y peligros microbiol��gicos Module 03: Higiene personal Module 04: Deterioro y almacenamiento de alimentos Module 05: Limpieza Module 06: Reapertura y adaptaci��n de su negocio de alimentos durante COVID-19 Learning Outcomes: Understand food handling and safety principles for hygiene compliance. Identify bacteria and microbiological hazards in food preparation environments. Implement personal hygiene practices to prevent food contamination risks. Recognize signs of food spoilage and apply appropriate storage techniques. Demonstrate proper cleaning procedures to maintain a hygienic food environment. Adapt food business operations in compliance with COVID-19 regulations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Food service employees Catering staff Restaurant managers Small food business owners Kitchen assistants Career path Food hygiene inspector Catering supervisor Restaurant manager Food safety officer Kitchen hygiene coordinator Quality control technician Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Step into the world of cleanliness and precision with our Level 5 Certificate in British Cleaning Course, designed to equip you with the essential skills and knowledge needed to excel in the cleaning industry. In the UK alone, the cleaning sector employs over 700,000 individuals, offering a diverse array of opportunities for those with the right expertise. Delve into modules covering everything from residential cleaning practices to effective office cleaning strategies, ensuring you're adept at handling any cleaning challenge that comes your way. With a focus on safety, hygiene, and business acumen, this British Cleaning comprehensive course prepares you to launch your own cleaning venture or elevate your career within existing cleaning enterprises. Whether you aspire to manage unusual waste situations, lead teams with confidence, or develop marketing strategies for business expansion, our British Cleaning Course provides the groundwork for success in this thriving industry. Join us and become a vital cog in the machinery of cleanliness. Key Features This Level 5 Certificate in British Cleaning Course Includes: This British Cleaning Course CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Level 5 Certificate in British Cleaning Course: Module 01: Exploring the Cleaning Profession Module 02: The Varied Landscape of Cleaning Roles Module 03: Cleaning Tools, Products, and Attire Essentials Module 04: Residential Cleaning Practices Module 05: Cleaning Protocols for Food and Commercial Kitchens Module 06: Maintaining Hygiene in Bathrooms and Toilets Module 07: Effective Office Cleaning Strategies Module 08: Cleaning External Surfaces and Outdoor Spaces Module 09: Managing Unusual Waste Situations Module 10: Safety in Chemical Usage, Key Management, and Alarm Codes Module 11: Launching a Cleaning Venture and Strategic Planning Module 12: Business Operation with a Focus on Service Quality Module 13: Ensuring Customer Satisfaction Module 14: Supervision and Team Management Module 15: Strategies for Marketing, Advertising, and Sales Module 16: Business Expansion Tactics Module 17: Insurance, Taxation, and Supplementary Equipment for Business Owners Learning Outcomes This Level 5 Certificate in British Cleaning Course Comes with: Evaluate diverse cleaning roles understanding their significance in varied settings. Apply appropriate cleaning tools, products, and attire for efficient practices. Implement residential and commercial cleaning protocols adhering to industry standards. Execute hygiene practices in bathrooms, kitchens, offices, and external environments. Develop strategic plans for launching, managing, and expanding cleaning ventures. Navigate insurance, taxation, and supplementary equipment for successful business operations. Certification After completing this Level 5 Certificate in British Cleaning course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Level 5 Certificate in British Cleaning Course Individuals aspiring to excel in the professional cleaning industry. Entrepreneurs seeking to establish and grow a cleaning services business. Cleaning staff aiming to enhance their knowledge and career opportunities. Managers or supervisors overseeing cleaning teams in diverse environments. Business owners looking to improve service quality and customer satisfaction. Career path Level 5 Certificate in British Cleaning Course Cleaning Supervisor - £20K to 30K/year. Commercial Cleaner - £18K to 25K/year. Hygiene Manager - £25K to 35K/year. Waste Management Officer - £22K to 28K/year. Cleaning Business Owner - £25K to 40K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Picture yourself stepping into the vibrant world of healthcare, where every interaction counts, every decision impacts lives, and every day brings new challenges and triumphs. Our comprehensive diploma equips you with the knowledge and insight to thrive in the dynamic realm of pharmacy. Key Features: CPD Certified Developed by Specialist Lifetime Access Delve into the rich tapestry of pharmacy's evolution, understanding its roots and the pivotal role it plays in modern healthcare. Explore the intricacies of teamwork, honing your ability to collaborate seamlessly within a diverse and driven pharmacy team. Uncover the art of training and coaching, mastering the skills to elevate yourself and others to excellence. As you immerse yourself in the standards upheld by pharmacy professionals, you'll discover the profound impact of ethical practice and responsibility. Embrace the essence of pharmacy practice, from clinical skills to the nuanced art of prescribing. Learn to navigate the complexities of medication supply with precision and care, ensuring every patient receives the support they need. Prepare to be the first line of defence, equipped to respond to symptoms with compassion and expertise. Embark on a journey that transcends mere education - join us and become a vital pillar in the healthcare landscape, where your dedication and knowledge make a tangible difference in countless lives. Course Curriculum Module 01: Introduction to Pharmacy Module 02: History and Development of Pharmacy Module 03: The Pharmacy Team Module 04: Training of the Pharmacy Team Module 05: Coaching and Evaluation of the Pharmacy Team Module 06: Standards for Pharmacy Professionals Module 07: Guidance to Support the Standards for Pharmacy Professionals Module 08: The Rights and Responsibilities of Pharmacy Professionals Module 09: Pharmacy Practice Module 10: Clinical Pharmacy Skills Module 11: Offering Enhanced Services Module 12: Prescribing Module 13: Supplying Medication Module 14: Responding to Symptoms Learning Outcomes: Understand pharmacy history, development, and professional standards. Demonstrate effective teamwork and communication within a pharmacy setting. Implement training, coaching, and evaluation strategies for pharmacy teams. Adhere to legal and ethical responsibilities in pharmacy practice. Develop clinical pharmacy skills and offer enhanced services to patients. Respond appropriately to symptoms and prescribe medication within guidelines. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring pharmacy assistants seeking comprehensive training. Individuals interested in clinical pharmacy and patient care. Pharmacy technicians aiming to enhance their skills and knowledge. Healthcare professionals transitioning into pharmacy-related roles. Anyone pursuing a career in pharmaceutical services. Career path Pharmacy Assistant Pharmacy Technician Clinical Pharmacist Pharmacy Manager Pharmaceutical Sales Representative Pharmacy Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you interested in learning the Italian language? Or are you someone who loves the Italian culture and you want to be more immersed in it? If yes, then this course will be perfect for you! Description: Learning a new foreign language is very interesting activity and would be fun if you like their language. Learning new language is a way to emerge to the culture, and if you would like to learn a specific language like Italian, you need to study it. In this course, you will be able to know about the Italian language and its significance and history. You will be able to learn the Italian words used in the English language and so many more.  Who is the course for? Any professionals who would want to learn Italian. People who have an interest in Italian language and culture. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Italian As Foreign Language course is a useful qualification to possess, and would be beneficial for the following careers: Interpreter Language Teacher Translator Tutor. Module: 1 History of the Italian Language 01:00:00 Italian Words Used in the English Language 00:30:00 Misconceptions about Learning Italian 01:00:00 Module: 2 Learning to Speak Italian Quickly 01:00:00 Total Concentration - The Best Way to Learn Italian 01:00:00 Methods to Improve Your Italian 01:00:00 Italian Language Help Online 00:15:00 Learn the Common Mistakes to Avoid 00:30:00 Module: 3 Romance Languages 00:15:00 The Dialects of the Italian Language 00:15:00 Traveling in Italy and other Countries 00:30:00 You are What You Speak 01:00:00 Italian Survival Phrases 01:00:00 Italian Verbs 01:00:00 Module: 4 Pronouncing Italian Vowels 00:30:00 Pronouncing Italian Words 01:00:00 What is Phonology? 00:30:00 Summary 01:00:00 Module: 5 Learning Italian Italian I 00:30:00 Italian II 00:30:00 Italian III 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Level 2 Certificate in Italian As Foreign Language 00:20:00 Final Exam Final Exam- Level 2 Certificate in Italian As Foreign Language 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This course is designed to equip you with the skills to identify the benefits of implementing health and wellness programs within your business. If you want to have profiting business, you need to keep your employees happy, safe and healthy. You will find all the required comprehensive information and tools related to health and wellness at the workplace in this course. Description: Every business expected to have employees who will be happy, safe and healthy as this improve their productivity. Learn in details about the different types of health and wellness programs and the essential benefits through this course. Explore and identify the common health conditions and their solutions. Identify the advantages of forming a health and wellness committee. Through this course, you will also learn how the to implement and maintain health and wellness programs within your business. In this course, you will learn necessary skills, knowledge and information about Health and Wellness at Workplace.  Who is the course for? This course would be beneficial for individuals working in any kind of workplace. For team leaders or managers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate In Health and Wellness at Workplace Course is a useful qualification to possess, and would be beneficial for the following careers: Human Resource Manager. Nutrition Consultant. Managers. Counselors. Instructors. Health and Wellness Manager. Level 2 Certificate In Health and Wellness at Workplace Module One - Getting Started 00:30:00 Module Two - Definition of a Health and Wellness Program 00:30:00 Module Three - Types of Health and Wellness Programs 00:30:00 Module Four - Health Behavior Programs 01:00:00 Module Five - Health Screenings and Maintenance Programs 00:30:00 Module Six - Mental Health Programs 01:00:00 Module Seven - Evaluate the Need 01:00:00 Module Eight - Planning Process 01:00:00 Module Nine - Implementation 01:00:00 Module Ten - Create a Culture of Wellness 01:00:00 Module Eleven - Evaluate Results 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Level 2 Certificate In Health and Wellness at Workplace- Activities 00:00:00 Mock Exam Mock Exam- Level 2 Certificate In Health and Wellness at Workplace 00:20:00 Final Exam Final Exam- Level 2 Certificate In Health and Wellness at Workplace 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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Enhance your expertise in special educational needs coordination with our comprehensive SENCO Training course. Learn about SEN policy, supporting teaching and learning, working with colleagues, and more. Ideal for aspiring and current SENCOs, educators, administrators, and leaders in education.

Working in confined spaces is an uphill task. Moreover, there are several hazards associated with confined spaces. As a result, it's imperative to be aware of the safety precautions for confined space work. This Working in Confined Spaces Training - Level 2 course teaches how to work safely in confined spaces.  There's poor ventilation in confined spaces, which leads to lower oxygen levels and other risks. In this Working in Confined Spaces Training - Level 2 course, you will learn to increase awareness of the confined space risks. From the exclusive lectures, you'll learn about the potential hazards associated with limited space. In addition, you'll discover the best control measures to reduce and control dangers. Finally, you will get a detailed understanding of the emergency procedures for confined spaces to carry out rescue operations. Enrol now! Learning Objectives Understand the importance of confined space training Learn about confined space safety procedures Know about the limited space safety legislation Learn to conduct a confined space risk assessment Enrich your knowledge of confined space hazards and controls Know how to protect employees from confined space hazards Who is this Course for? This Working in Confined Spaces Training: Level 2 course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of confined space safety procedures or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy, and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career Path On successfully completing the Working in Confined Spaces Training - Level 2 course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Dockworker Miner Sewage worker Maintenance worker Construction site worker Course Curriculum Module 01: Working in Confined Spaces and the Laws Working in Confined Spaces and the Laws 00:16:00 Module 02: Risk Assessment Risk Assessment 00:20:00 Module 03: Control Measures Control‌ ‌Measures‌ 00:22:00 Module 04: Emergency Procedures Emergency Procedures 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00