10460 Courses

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Introduction to Toon Boom: Create Your First Character will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Introduction to Toon Boom: Create Your First Character will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Introduction to Toon Boom: Create Your First Character and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Introduction to Toon Boom: Create Your First Character is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Introduction to Toon Boom: Create Your First Character. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Introduction to Toon Boom: Create Your First Character will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction to Toon Boom: Create Your First Character Lesson 01: Introduction 00:01:00 Lesson 02: Class project 00:01:00 Lesson 03: Creating new scene 00:03:00 Lesson 04: Workspace 00:04:00 Lesson 05: Importing images and assets 00:12:00 Lesson 06: Basic Drawing tools 00:11:00 Lesson 07: Creating the head shape 00:16:00 Lesson 08: Using of shape tools 00:06:00 Lesson 09: Creating facial details 00:07:00 Lesson 10: Creating character body 00:07:00 Lesson 11: Finishing the drawing 00:07:00 Lesson 12: Creating colour palette 00:12:00 Lesson 13: Using gradient editor tool 00:06:00 Lesson 14: Colouring the rest of the drawing 00:13:00 Lesson 15: Rendering the image 00:03:00 Lesson 16: That's it 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Skin Care Treatment for Glowing Skin will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Skin Care Treatment for Glowing Skin will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Skin Care Treatment for Glowing Skin and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Skin Care Treatment for Glowing Skin is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Skin Care Treatment for Glowing Skin. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Skin Care Treatment for Glowing Skin will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Skin Anatomy Skin Anatomy 00:26:00 Module 02: Skin Nutrients Skin Nutrients 00:32:00 Module 03: Skin Care for Different Skin Types Skin Care for Different Skin Types 00:26:00 Module 04: Skin Care for Different Ethnicities Skin Care for Different Ethnicities 00:24:00 Module 05: Reducing Ageing Effects Reducing Ageing Effects 00:29:00 Module 06: Hair Removal Examined Hair Removal Examined 00:27:00 Module 07: Diagnosis of Skin Disease Diagnosis of Skin Disease 00:21:00 Module 08: Eczema Eczema 00:33:00 Module 09: Keratinising and Papulosquamous Disorders Keratinising and Papulosquamous Disorders 00:26:00 Module 10: Skin Infections Skin Infections 00:21:00 Module 11: Remedies for Acne Prone Skin Remedies for Acne Prone Skin 00:24:00 Module 12: Seasonal Skin Care Seasonal Skin Care 00:24:00 Module 13: Effect of the Sun and Its' Remedies Effect of the Sun and Its' Remedies 00:17:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Simple Copywriting Secrets: How to Write Killer Sales Copy will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Simple Copywriting Secrets: How to Write Killer Sales Copy will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Simple Copywriting Secrets: How to Write Killer Sales Copy and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Simple Copywriting Secrets: How to Write Killer Sales Copy is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Simple Copywriting Secrets: How to Write Killer Sales Copy. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Simple Copywriting Secrets: How to Write Killer Sales Copy will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction Introduction to the Four Key Elements of Powerful Sales Copy 00:04:00 What Is Copywriting 00:02:00 How Simple Techniques Help Create Super-Efficient Copy 00:01:00 Copywriting Brief Lesson 01: How to Write a Copywriting Brief 00:01:00 Worksheet 01 - Copywriting Brief 00:04:00 Features and Benefits Lesson 02: How to Turn Features into Highly-Desirable Benefits 00:02:00 Worksheet 02 - Features and Benefits 00:03:00 Headlines Lesson 03: How to Write Gangbuster Headlines 00:02:00 Worksheet 03 - Headlines 00:08:00 Calls to Action Lesson 04: How to Write Irresistible Calls to Action 00:05:00 Worksheet 4 - Calls to Action 00:02:00 Wrap-Up Lesson 05: Wrap Up Your Sales Copy 00:01:00 Worksheet 05 - Wrap-Up 00:07:00 Before You Go Finalise Your Copy with the Checklist 00:01:00 Resources Resources - Simple Copywriting Secrets: How to Write Killer Sales Copy 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Professional Pet Sitting and Dog Walking Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Professional Pet Sitting and Dog Walking Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Professional Pet Sitting and Dog Walking Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Professional Pet Sitting and Dog Walking Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Professional Pet Sitting and Dog Walking Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Professional Pet Sitting and Dog Walking Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction to Pet Sitting and Dog Walking Introduction to Pet Sitting 00:30:00 The Importance of Safety 00:30:00 Dog Walking 00:45:00 Service and Responsibilities Pre-Service Visit 00:30:00 Forms and Record Keeping 00:30:00 Pet Sitting Duties & Time Allocation 00:20:00 Importance of Safety The Importance of Securing Animals During Transport 00:30:00 What kind of food will you choose for your pets? 00:15:00 Preventing your pet from high temperature in warm hot months 00:20:00 Food and Nutrition Nutrients to Supply Pets with Food Made at Homes 01:00:00 Tips to Make Excellent Quality Food 00:30:00 Understanding Pets Ailments and Symptoms 00:45:00 Emergency Care 01:00:00 Pet Sitting and Dog Walking Business Setting up your Pet Sitting and Dog Walking business 00:45:00 Marketing Strategies 00:30:00 Pricing & Costs 00:45:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Sage 50 Payroll - Level 5 course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Sage 50 Payroll - Level 5 course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Sage 50 Payroll - Level 5 and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Sage 50 Payroll - Level 5 course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Sage 50 Payroll - Level 5 course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Sage 50 Payroll - Level 5 will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Sage 50 Payroll - Level 5 Module 1: The Outline View and Criteria 00:11:00 Module 2: Global Changes 00:07:00 Module 3: Timesheets 00:12:00 Module 4: Departments and Analysis 00:11:00 Module 5: Holiday Schemes 00:10:00 Module 6: Recording Holidays 00:12:00 Module 7: Absence Reasons 00:13:00 Module 8: Statutory Sick Pay 00:16:00 Module 9: Statutory Maternity Pay 00:17:00 Module 10: Student Loans 00:09:00 Module 11: Company Cars 00:13:00 Module 12: Workplace Pensions 00:21:00 Module 13: Holiday Funds 00:13:00 Module 14: Process Payroll (November) 00:11:00 Module 15: Passwords and Access Rights 00:08:00 Module 16: Options and Links 00:10:00 Module 17: Linking Payroll to Accounts 00:08:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Retail Merchandiser will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Retail Merchandiser will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Retail Merchandiser and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Retail Merchandiser is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Retail Merchandiser. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Retail Merchandiser will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Retail Management Introduction to Retail Management 00:22:00 Module 02: Retail Strategy Retail Strategy 00:13:00 Module 03: Store Layouts Store Layouts 00:23:00 Module 04: Exterior Design Exterior Design 00:21:00 Module 05: In-Store Design In-Store Design 00:17:00 Module 06: Display Fixtures Display Fixtures 00:24:00 Module 07: Retail Buying and Merchandising Retail Buying and Merchandising 00:17:00 Module 08: Retail Pricing Retail Pricing 00:32:00 Module 09: Retail Psychology Retail Psychology 00:13:00 Module 10: Importance of Consumer Behaviour Importance of Consumer Behaviour 00:12:00 Module 11: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:18:00 Module 12: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:11:00 Module 13: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 14: Consumer Rights Act Consumer Rights Act 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Description: A certificate in Information technology from an internationally recognized institution will increase your career opportunity very much. The Certified Information Systems Professional - Complete Video Training course provides you extensive lessons about the Information System field. Divided into four parts, the course teaches you how to be a certified auditor, security manager, security officer and security professional. Certified Information Systems Auditor (CISA) section illustrates you the process of auditing information systems while the Certified Information Security Manager (CISM) part deals with the information security issues. Here, you will learn the system of information security program development, incident management, and risk management. Next, Certified Information Systems Security Officer (CISSO) course teaches how to be an excellent information system security officer by utilising the information system in the security field. Finally, the Certified Information Systems Security Professional (CISSP) section shows you the path for becoming a security professional by focusing the security issues such as asset security, communication and network security, security operations, etc. In short, the bundle video course will help you to achieve certification in above four fields and helps you to know the practical knowledge about Information System. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Information Systems Professional - Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Information Systems Professional - Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The Process of Auditing Information Systems Management of the Audit Function FREE 00:20:00 ISACA IT Audit and Assurance Standards and Guidelines 01:16:00 Risk Analysis 00:21:00 Internal Controls 00:17:00 Performing An IS Audit 01:07:00 Control Self-Assessment 00:09:00 The Evolving IS Audit Process 00:12:00 Governance and Management of IT Corporate Governance 00:06:00 IT Governance 00:02:00 IT Monitoring and Assurance Practices for Board and Senior Management 00:40:00 Information Systems Strategy 00:05:00 Maturity and Process Improvement Models 00:01:00 IT Investment and Allocation Practices 00:05:00 Policies and Procedures 00:17:00 Risk Management 00:31:00 IS Management Practices 00:50:00 IS Organizational Structure and Responsibilities 00:17:00 Auditing IT Governance Structure and Implementation 00:06:00 Business Continuity Planning 00:37:00 Information Systems Acquisition, Development and Implementation Business Realization 01:21:00 Project Management Structure 00:08:00 Project Management Practices 00:18:00 Business Application Development 00:42:00 Business Application Systems 00:38:00 Alternative Forms of Software Project Organization 00:03:00 Alternative Development Methods 00:10:00 Infrastructure Development/Acquisition Practices 00:09:00 Information Systems Maintenance Practices 00:09:00 System Development Tools And Productivity Aids 00:05:00 Business Process Reengineering And Process Change Projects 00:08:00 Application Controls 00:07:00 Auditing Application Controls 00:14:00 Auditing Systems Development, Acquisition And Maintenance 00:08:00 Information Systems Operations, Maintenance and Support Information Systems Operations 00:19:00 Information Systems Hardware 00:13:00 IS Architecture and Software 00:39:00 Network Infrastructure 01:16:00 Disaster Recovery Planning 00:19:00 Protection of Information Assets Importance Of Information Security 00:43:00 Logical Access 00:37:00 Network Infrastructure Security 00:39:00 Auditing Information Security Management Framework 00:03:00 Auditing Network Infrastructure Security 00:13:00 Environmental Exposures and Controls 00:02:00 Physical Access Exposures and Controls 00:05:00 Mobile Computing 00:05:00 Information Security Governance Information Security Governance Overview FREE 00:25:00 Effective Information Security Governance 00:24:00 Information Security Concepts and Technologies 00:20:00 Information Security Manager 00:09:00 Scope and Charter of Information Security Governance 00:10:00 Information Security Governance Metrics 00:23:00 Information Security Strategy Overview 00:02:00 Creating Information Security Strategy 00:36:00 Determining Current State Of Security 00:06:00 Information Security Strategy Development 00:10:00 Strategy Resources 00:40:00 Strategy Constraints 00:07:00 Action Plan to Implement Strategy 00:20:00 Information Risk Management Risk Management Overview 00:16:00 Good Information Security Risk Management 00:15:00 Information Security Risk Management Concepts 00:13:00 Implementing Risk Management 00:17:00 Risk Assessment 00:39:00 Controls Countermeasures 00:23:00 Recovery Time Objectives 00:18:00 Risk Monitoring and Communication 00:04:00 Information Security Program Development Development of Information Security Program 00:11:00 Information Security Program Objectives 00:09:00 Information Security Program Development Concepts 00:14:00 Scope and Charter of Information Security Program Development 00:22:00 Information Security Management Framework 00:16:00 Information Security Framework Components 00:12:00 Information Security Program Resources 01:04:00 Implementing an Information Security Program 00:27:00 Information Infrastructure and Architecture 00:14:00 Information Security Program 00:14:00 Security Program Services and Operational Activities 00:45:00 Information Security Incident Management Incident Management Overview 00:28:00 Incident Response Procedures 00:29:00 Incident Management Organization 00:19:00 Incident Management Resources 00:36:00 Incident Management Objectives 00:14:00 Incident Management Metrics and Indicators 00:17:00 Current State of Incident Response Capability 00:11:00 Developing an Incident Response Plan 00:32:00 BCP DRP 00:36:00 Testing Response and Recovery Plans 00:10:00 Executing the Plan 00:27:00 Information Systems Security Officer Risk Management FREE 00:58:00 Security Management 00:58:00 Authentication 01:01:00 Access Control 01:20:00 Security Models 01:01:00 Operations Security 01:10:00 Symmetric Cryptography and Hashing 01:19:00 Asymmetric Cryptography and PKI 01:31:00 Network Connections 01:28:00 Network Protocols and Devices 01:31:00 Telephony, VPNs and Wireless 01:13:00 Security Architecture 01:02:00 Software Development Security 01:05:00 Database Security and System Development 01:00:00 Malware and Software Attacks 00:17:00 Business Continuity 00:44:00 Disaster Recovery 00:53:00 Incident Management, Law, and Ethics 01:06:00 Physical 00:38:00 Information Systems Security Professional Security and Risk Management FREE 00:24:00 Asset Security 00:12:00 Security Engineering 00:15:00 Communication and Network Security 00:10:00 Identity and Access Management 00:10:00 Security Assessment and Testing 00:12:00 Security Operations 00:36:00 Software Development Security 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Private German Lessons Private German lessons are ideal for busy professionals wanting to learn German. We teach German in-person at offices and homes and can start throughout the year. Flexible lesson timings from week to week allow our German lessons to fit into a busy schedule. Our beginner, intermediate and advanced German lessons cover comprehension, speaking, reading, writing, vocabulary build-up and grammar. We assess every student’s level and aptitude before starting. Lessons will then progress at their pace, and we structure our German courses towards industry and profession. One-to-One German Lessons Every student benefits from one designated private German tutor. Tutor-continuity ensures good rapport and enables the tutor to consider the student’s strengths and abilities. We recommend one-to-one German lessons twice a week with sufficient time between lessons for self-study and homework for rapid progress. Beginners should have a basic understanding of German after a few sittings. Returning learners will find their German fluency and confidence rapidly improving. German Language Lessons Being independent of the academic year means starting at any time. Students can adjust lesson timings on a week-to-week basis. This flexibility, combined with course delivery on-site, in-company and online, makes it possible to integrate our German language courses into a busy schedule.

This course is designed to explore creative potential and hone artistic skills using ChatGPT. It covers how to use ChatGPT, generate ideas, research for a novel, create comics, and use other AI tools. Additionally, the course introduces ChatGPT for storytelling by providing prompts and refining its output to generate story ideas and characters.