10586 Courses

It’s about making placeholder text great again. That’s what people want, they want placeholder text to be great again.

In today's modern world, mastering the Essentials of Chemical Safety is paramount, given the pervasive use of chemicals across various industries. This Essentials of Chemical Safety course equips individuals with the necessary knowledge and skills to ensure the safe handling, storage, and disposal of chemicals, mitigating potential hazards and minimizing risks to human health and the environment. With the increasing emphasis on workplace safety regulations, employers seek professionals well-versed in Chemical Safety to maintain compliance and safeguard their operations. In the UK, where stringent safety standards prevail, there's a growing demand for skilled Chemical Safety experts, offering lucrative job opportunities with an average annual salary of £45,000. Moreover, this Essentials of Chemical Safety course provides numerous advantages, including enhancing workplace safety culture, reducing incidents of accidents and injuries, and improving overall operational efficiency. Finish your journey with a thorough understanding of Chemical Process Safety, providing you with the tools to reduce possible risks. Key Features: This Essentials of Chemical Safety Mastery Course Includes: CPD Certified Chemical Safety Mastery Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Essentials of Chemical Safety Mastery Module 01: Introduction to Chemical Hygiene and Engineering Module 02: Chemical Hazards and Toxicology Module 03: Chemical Storage and Handling Module 04: Personal Protective Equipment (PPE) and Engineering Controls Module 05: Laboratory Safety and Best Practices Module 06: Chemical Process Safety Learning Outcomes: Understand chemical hazards and their implications on safety measures. Master the art of chemical storage, ensuring optimal safety standards. Navigate the realm of Personal Protective Equipment and Engineering Controls. Implement laboratory safety protocols with precision and diligence. Acquire expertise in the principles of Chemical Process Safety. Foster a culture of safety through sound chemical handling practices. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Essentials of Chemical Safety Mastery course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Essentials of Chemical Safety Mastery. Moreover, this course is ideal for: Laboratory technicians seeking advanced safety knowledge. Chemical engineers aiming to enhance their safety proficiency. Researchers working with hazardous materials in various fields. Environmental health and safety professionals focusing on chemical safety. Any individual keen on mastering the art of chemical safety protocols. Requirements There are no requirements needed to enrol into this Essentials of Chemical Safety Mastery course. We welcome individuals from all backgrounds and levels of experience to enrol into this Essentials of Chemical Safety Mastery course. Career path After finishing this Essentials of Chemical Safety course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Chemical Safety are: Chemical Safety Officer - £30K to 45K/year. Laboratory Manager - £35K to 50K/year. Environmental Health and Safety Specialist - £28K to 42K/year. Toxicologist - £40K to 60K/year. Industrial Hygienist - £33K to 48K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the core principles of modern marketing with our comprehensive Principles of Marketing Theory Course. Designed for aspiring marketers and seasoned professionals alike, this course delves into essential concepts and strategies that drive successful marketing campaigns in today's dynamic business environment. Key Features: CPD Certified Developed by Specialist Lifetime Access In the Principles of Marketing Theory course, learners will explore essential concepts and practices to excel in marketing. They will understand how marketing can be socially responsible and its impact on sales and brand reputation. They will learn techniques to build customer loyalty and effectively use marketing data to segment markets. The course covers strategies to cluster customers based on their characteristics and how to align products with diverse market segments. Learners will discover the role of core values in marketing and methods to enhance product sales through effective marketing campaigns. They will also delve into Customer Relationship Management (CRM) systems and activities that foster strong customer relationships. Throughout the course, learners will grasp the importance of key performance indicators (KPIs) in evaluating marketing success and the requirements for conducting socially responsible marketing campaigns. Course Curriculum Module 01: Scope and Purpose of Socially Responsible Marketing Module 02: Significance of Brand and Reputation to Sales Performance Module 03: Significance of Customer Loyalty to the Achievement of Marketing Objectives Module 04: Valid and Reliable Marketing Data for Segmenting the Market Module 05: Marketing Data Collection Methods Module 06: Market Segmentation Module 07: Cluster Customers With Similar Characteristics Module 08: How Core Values Are Expressed Module 09: How a Range of Products May Appeal to Different Market Segments Module 10: Role of Marketing in Enhancing the Sale of Products and/or Services Module 11: Customer Relationship Management (CRM) Activities and Systems Module 12: Marketing Key Performance Indicators Module 13: The Requirements of Socially Responsible Marketing Campaigns Learning Outcomes: Understand the importance of socially responsible marketing strategies. Analyze the impact of brand reputation on sales performance metrics. Evaluate customer loyalty's role in achieving marketing objectives effectively. Apply valid and reliable methods for marketing data segmentation. Implement various marketing data collection techniques for business insights. Utilize market segmentation strategies to target diverse customer groups effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Marketing professionals seeking advanced theoretical knowledge. Business students focusing on marketing theory and principles. Entrepreneurs aiming to enhance their marketing strategy skills. Individuals interested in understanding consumer behaviour and segmentation. Professionals looking to expand their knowledge in marketing analytics. Career path Market Research Analyst Brand Manager Digital Marketing Specialist Advertising Executive Public Relations Manager Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the core principles of modern marketing with our comprehensive Principles of Marketing Theory Course. Designed for aspiring marketers and seasoned professionals alike, this course delves into essential concepts and strategies that drive successful marketing campaigns in today's dynamic business environment. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Principles of Marketing Theory course, learners will explore essential concepts and practices to excel in marketing. They will understand how marketing can be socially responsible and its impact on sales and brand reputation. They will learn techniques to build customer loyalty and effectively use marketing data to segment markets. The course covers strategies to cluster customers based on their characteristics and how to align products with diverse market segments. Learners will discover the role of core values in marketing and methods to enhance product sales through effective marketing campaigns. They will also delve into Customer Relationship Management (CRM) systems and activities that foster strong customer relationships. Throughout the course, learners will grasp the importance of key performance indicators (KPIs) in evaluating marketing success and the requirements for conducting socially responsible marketing campaigns. Course Curriculum Module 01: Scope and Purpose of Socially Responsible Marketing Module 02: Significance of Brand and Reputation to Sales Performance Module 03: Significance of Customer Loyalty to the Achievement of Marketing Objectives Module 04: Valid and Reliable Marketing Data for Segmenting the Market Module 05: Marketing Data Collection Methods Module 06: Market Segmentation Module 07: Cluster Customers With Similar Characteristics Module 08: How Core Values Are Expressed Module 09: How a Range of Products May Appeal to Different Market Segments Module 10: Role of Marketing in Enhancing the Sale of Products and/or Services Module 11: Customer Relationship Management (CRM) Activities and Systems Module 12: Marketing Key Performance Indicators Module 13: The Requirements of Socially Responsible Marketing Campaigns Learning Outcomes: Understand the importance of socially responsible marketing strategies. Analyze the impact of brand reputation on sales performance metrics. Evaluate customer loyalty's role in achieving marketing objectives effectively. Apply valid and reliable methods for marketing data segmentation. Implement various marketing data collection techniques for business insights. Utilize market segmentation strategies to target diverse customer groups effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Marketing professionals seeking advanced theoretical knowledge. Business students focusing on marketing theory and principles. Entrepreneurs aiming to enhance their marketing strategy skills. Individuals interested in understanding consumer behaviour and segmentation. Professionals looking to expand their knowledge in marketing analytics. Career path Market Research Analyst Brand Manager Digital Marketing Specialist Advertising Executive Public Relations Manager Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to become the detective who doesn't just solve crimes, but anticipates them? Welcome to the cutting-edge world of Crime Intelligence Analysis, where data meets detective work, and you become the hero behind the scenes. And according to Indeed a Crime Intelligence Analysts in the UK can expect to earn anywhere between £30,000 for starting positions to £60,000 for highly experienced professionals. Imagine a career where every day is a new puzzle, a new challenge, and a new opportunity to make a difference. Crime Intelligence Analysts are essential to modern law enforcement, helping to keep our communities safer and more secure. Join our Crime Intelligence Analyst Course and be part of the solution. With our expert guidance and comprehensive curriculum, you'll be prepared to step into a role that's as rewarding as it is vital. Key Features: CPD Certified Developed by Specialist Lifetime Access Course Curriculum: Module:01 Fundamentals of Intelligence Analysis Module:02 Exploring Criminal Intelligence Analysis Module:03 Proficiency in Criminal Intelligence Analysis - Skills and Attributes Module:04 Exploring Criminal Behavioral Psychology Module:05 Techniques in Crime Analysis Research Module:06 Strategic Decision Making in Criminal Intelligence Analysis Module:07 Applications of Intelligence-Led Policing Module:08 Counterterrorism Strategies and Criminal Intelligence Analysis Module:09 Integration of Technology in Criminal Intelligence Analysis Module:10 Overview of the Criminal Justice System in England and Wales Learning Outcomes: Apply core intelligence analysis techniques for effective criminal investigations. Evaluate criminal behavioural patterns using psychological principles for accurate profiling. Explore methodologies and applications of criminal intelligence analysis. Utilise technology to enhance criminal intelligence analysis in practical law enforcement. Analyse criminal behaviour through criminal behavioural psychology insights. Integrate counterterrorism strategies into criminal intelligence analysis for national security. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Crime Intelligence Analyst course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Crime Intelligence Analyst. Moreover, this course is ideal for: Law enforcement professionals seeking advanced criminal analysis skills. Criminal justice researchers exploring intelligence-focused methodologies. Professionals in criminal justice systems. Security analysts aiming to enhance expertise in criminal activities like counterterrorism intelligence. Individuals interested in contributing to strategic decision-making in law enforcement. Requirements There are no requirements needed to enrol into this Crime Intelligence Analyst course. We welcome individuals from all backgrounds and levels of experience to enrol into this Crime Intelligence Analyst course. Career path After finishing this Crime Intelligence Analyst course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Crime Intelligence Analyst are: Crime Intelligence Analyst Criminal Behaviour Analyst Counterterrorism Analyst Police Intelligence Officer Crime Researcher Intelligence-Led Policing Specialist Certificates Will be downloadable when all lectures have been completed.

Discover the essential skills and insights to excel in educational leadership with our comprehensive course, "Leadership in Teaching Training." Gain expertise across 12 modules covering crucial topics like teacher mentoring, mental health awareness, and effective leadership strategies. Perfect for educators seeking to enhance their impact, this course equips you with the tools to foster a supportive learning environment and lead with confidence. Join us and elevate your teaching career today! Key Features: CPD Certified Developed by Specialist Lifetime Access This course on Leadership in Teaching Training covers essential topics to prepare educators for leadership roles within schools. Participants will learn about the fundamentals of effective leadership in teaching, including the importance of confidentiality and understanding legislation related to education. They will explore how good mentoring enhances the quality of teaching and the main areas where teacher leadership can make a difference. The curriculum addresses mental health issues in both adults and children, emphasizing their significance in the workplace and how to support mental well-being. Stress management strategies specific to school environments are discussed, along with the development of skills necessary for teacher leadership roles. Additionally, the course covers understanding mental health challenges in children, as well as special educational needs (SEN) in young adults and children. By the end of the training, learners will be equipped with knowledge and skills to effectively lead and support their colleagues while promoting a positive learning environment. Course Curriculum: Module 01: An Introduction to Leadership in Teaching Module 02: Confidentiality and Legislation Module 03: Effects of Good Mentoring on Quality of Teaching Module 04: Main Areas of Activity in Teacher Leadership Module 05: Mental Health in the Workplace Module 06: Mentoring as Part of Effective Leadership Module 07: Stressors and Stress Management in Schools Module 08: Teacher Leadership Module 09: The Skills of Teacher Leadership Module 10: Understanding Mental Health in Children Module 11: Understanding SEN in Young Adults and Children Module 12: What Teacher Leaders Need to Know Learning Outcomes: Understand leadership roles and responsibilities in educational settings. Apply legislation and confidentiality guidelines in teaching leadership contexts effectively. Evaluate the impact of mentoring on teaching quality and professional development. Identify key areas where teacher leadership influences school operations positively. Recognize mental health challenges and their implications in school environments. Develop skills in mentoring and stress management for effective leadership in schools. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring educators and teachers seeking leadership roles in schools. Educational administrators aiming to enhance leadership skills in teaching contexts. Professionals in educational psychology interested in teacher support and development. Individuals working in special educational needs (SEN) and child mental health. School counselors and advisors focusing on staff and student well-being. Career path School Deputy Headteacher Educational Psychologist SEN Coordinator School Counsellor Teacher Mentor Educational Policy Advisor Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's modern world, the importance of Paediatric First Aid courses cannot be overstated. With an increasing emphasis on child safety and welfare, having certified individuals trained in paediatric first aid is crucial. These paediatric first aid training courses equip participants with the knowledge and skills to respond effectively to medical emergencies involving children, from administering CPR to managing allergic reactions. In the UK, Moreover, job opportunities for those with paediatric first aid training are abundant, particularly in childcare facilities, schools, and recreational centers catering to children. According to recent data, the average salary for paediatric first aiders in the UK ranges from £20,000 to £25,000 per year, with opportunities for advancement and increased earning potential through additional certifications and experience. Furthermore, the sector is witnessing a steady increase in demand for paediatric first aiders, driven by growing awareness of child safety and regulatory requirements. As more parents and organizations prioritize the well-being of children, the need for skilled professionals in paediatric first aid is expected to continue rising, Key Features This Paediatric First Aid Course Includes: CPD Certified Paediatric First Aid Course. Free Certificate from Reed CIQ Approved Paediatric First Aid Course Developed by Specialist Lifetime Access Course Curriculum Paediatric First Aid Course: Module 01: Fundamentals of Paediatric First Aid Module 02: Evaluation and Support Module 03: Tools and Methods Module 04: Unconsciousness and CPR Techniques Module 05: Paediatric First Aid for Common Illnesses Module 06: First Aid for Sudden Medical Conditions Module 07: Emergency Communication Procedures Module 08: Providing Care for Children Learning Outcomes Paediatric First Aid Course: Understand paediatric first aid fundamentals, applying them in real-life scenarios confidently. Demonstrate effective evaluation and support techniques for paediatric first aid emergencies with precision. Employ appropriate tools and methods for administering paediatric first aid proficiently. Master unconsciousness and CPR techniques, ensuring prompt and effective intervention. Apply paediatric first aid for common illnesses, demonstrating sound medical decision-making skills. Execute emergency communication procedures and provide compassionate care for children seamlessly using paediatric first aid. Certification After completing this Paediatric First Aid course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Paediatric First Aid Parents seeking essential paediatric first aid skills. Teachers and childcare professionals enhancing child safety knowledge. Healthcare workers expanding expertise to include paediatric first aid training emergency care. Babysitters and caregivers aiming to respond effectively in child emergencies. Individuals pursuing a career in child-focused paediatric first aid training. Requirements No prerequisites are required for this Paediatric First Aid course. Career path Paediatric First Aid Nursery Nurse - £18K to 24K/year. Childcare Worker - £17K to 22K/year. Paediatric Nurse - £24K to 40K/year. School Nurse - £24K to 35K/year. Social Worker (Children and Families) - £25K to 40K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Embark on a comprehensive journey with our Diploma in Laboratory Technician program, meticulously designed to equip you with essential skills and knowledge. Covering a wide array of topics from medical laboratory services and equipment handling to advanced microscopy, safety protocols, and specialised fields like clinical microbiology and haematology, this course ensures you gain a solid foundation. Learn about sterilisation techniques, urinalysis, quality assurance, and much more to become a proficient and confident laboratory technician. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Diploma in Laboratory Technician course, learners acquire essential skills and knowledge for working in medical laboratories. They begin with an introduction to the course, followed by an understanding of medical laboratory services and equipment. Learners delve into using microscopes effectively and handling laboratory accidents safely. They also learn about sterilisation, disinfection, and decontamination procedures crucial for maintaining a sterile environment. The curriculum covers various aspects of clinical laboratory work, including analysing urine samples (urinalysis), identifying parasites (basic parasitology), and understanding basic microbiology. Learners explore immunology, immunohaematology, and haematology to comprehend blood-related disorders and testing methods. They also study clinical chemistry, focusing on analysing body fluids and performing quality assurance to ensure accurate results. Overall, this course equips learners with practical skills in handling laboratory equipment, conducting tests accurately, and maintaining high standards of safety and quality in medical laboratory settings. Course Curriculum: Module 01: Introduction to the Course Module 02: Medical Laboratory Services Module 03: Laboratory Equipments (Part-01) Module 04: Laboratory Equipments (Part-02) Module 05: Microscope and How to Use It Module 06: Laboratory Accidents and Safety Module 07: Sterilisation, Disinfection and Decontamination Module 08: Solutions Used in Clinical Medical Laboratory Module 09: Urinalysis Module 10: Basic Parasitology Module 11: Basic Clinical Microbiology Module 12: Basic Immunology and Immunohematology Module 13: Basic Haematology Module 14: Basic Haemostasis (Coagulation) Module 15: Basic Clinical Chemistry Module 16: Quality Assurance Learning Outcomes: Understand role of medical laboratory services in healthcare settings. Identify and operate essential laboratory equipment and instruments accurately. Apply principles of microscope usage for clinical sample analysis. Implement safety protocols to prevent laboratory accidents and ensure workplace safety. Demonstrate knowledge of sterilisation, disinfection, and decontamination procedures. Analyse clinical samples using appropriate solutions and techniques for accurate results. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals pursuing careers in medical laboratories. Aspiring laboratory technicians and assistants. Students interested in clinical diagnostics and healthcare support roles. Those aiming to work in medical research environments. Anyone seeking specialised training in laboratory sciences. Career path Laboratory Technician Biomedical Scientist Medical Laboratory Assistant Pathology Technician Clinical Biochemist Microbiology Technician Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The "Women's Health: A Practitioner Approach" course is crucial in today's world, providing essential knowledge and skills to address the unique health needs of women. Understanding Women's Health is not only beneficial for personal development but also vital for professional growth. This course covers a wide range of topics, from hormonal cycles and reproduction to advances in maternal-fetal medicine, offering a comprehensive understanding of Women's Health. By mastering these areas, you'll be better equipped to support women's health needs in your daily life and professional career. In the UK, expertise in Women's Health significantly enhances job prospects, with demand for skilled practitioners growing rapidly. On average, a specialist in Women's Health can earn between £30,000 and £60,000 annually, depending on experience and specific roles. The healthcare sector, particularly Women's Health, is expanding, with an expected growth rate of 15% over the next decade. This increasing demand underscores the importance of pursuing this course. By completing this program, you'll not only contribute positively to the well-being of women but also secure a rewarding and impactful career in a flourishing field. Key Features: CPD Certified Women's Health: A Practitioner Approach Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Foundations of Women's Health Module 02: Nutritional Dynamics in Women's Health Module 03: Hormonal Cycles and Reproduction Module 04: Gynaecological Challenges and Pregnancy Module 05: Personalised Approaches to Family Planning Module 06: Advances in Maternal-Fetal Medicine Module 07: Beyond Gynaecology - Women's Health Holistics Module 08: In-Depth Study of Cancers in Women Module 09: Strategic Women's Health Initiatives (UK) Learning Outcomes: Analyze Women's Health Practitioner roles for effective professional integration. Assess nutritional impact on women's health for holistic care strategies. Explain hormonal dynamics, menstrual cycles, and reproductive system intricacies. Evaluate gynaecological disorders and identify potential pregnancy complications promptly. Formulate family planning strategies tailored to individual health needs. Interpret maternal-fetal medicine principles and contribute to comprehensive care. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Women's Health course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Women's Health. Moreover, this course is ideal for: Healthcare Professionals seeking specialised expertise in women's health domains. Nurses aiming to deepen understanding of women's health complexities. Medical Students desiring comprehensive insights into women's health practices. Public Health Practitioners focusing on women's well-being strategies. Allied Health Professionals eager to expand knowledge in women's health. Requirements There are no requirements needed to enrol into this Women's Health course. We welcome individuals from all backgrounds and levels of experience to enrol into this Women's Health course. Career path After finishing this Women's Health course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Women's Health are: Women's Health Practitioner Nutrition Specialist in Women's Health Reproductive Health Educator Maternal-Fetal Medicine Specialist Family Planning Consultant Gynaecological Oncology Researcher Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD QS Certified Customer Support Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.