Give a compliment to your career and take it to the next level. This Accountancy, AML, Financial Investigator bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Payroll, Employment Law & Business Administration bundle will help you stay ahead of the pack. Throughout the Accountancy, AML, Financial Investigator programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Accountancy, AML, Financial Investigator course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Accountancy, AML, Financial Investigator Bundle Consists of the following Premium courses: Course 01: Accountancy Course 02: Accounting and Tax Course 03: Diploma in Quickbooks Bookkeeping Course 04: Microsoft Excel Level 3 Course 05: Team Management Course 06: Level 3 Xero Training Course 07: Effective Communication Skills Diploma Course 08: Decision-Making Course 09: Applied Business Analysis Diploma Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 11: Financial Investigator Enrol now in Accountancy, AML, Financial Investigator to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Accountancy, AML, Financial Investigator Bundle Course 01: Accountancy Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Course 02: Accounting and Tax Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK Course 03: Diploma in Quickbooks Bookkeeping Getting prepared - access the software and course materials Getting started Setting up the system Nominal ledger Customers Suppliers Sales ledger Purchases ledger Sundry payments Sundry receipts Petty cash VAT - Value Added Tax Bank reconciliation Payroll / Wages Reports Tasks Course 04: Microsoft Excel Level 3 Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Sharing and Protecting Workbooks Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Excel Templates Course 06: Level 3 Xero Training Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Course 07: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 08: Decision-Making Module 01: What is Decision Making? Module 02: Stress and Its Impact Module 03: Time Stress and Decision Making Module 04: Personal Level Decision making Under Stress Module 05: Organisational Level Decision making Under Stress Module 06: Decision Making for Conflict Management Course 09: Applied Business Analysis Diploma Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Documenting and Managing Requirements Module 09: Career Prospect as a Business Analyst in the UK Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 11: Financial Investigator Module 01: Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Accountancy, AML, Financial Investigator bundle. Requirements This Accountancy, AML, Financial Investigator course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
The relevant industry experts developed this Job Search Skills Training course. Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Job Search Skills Training course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Job Search Skills Training course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Job Search Skills Training course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Job Search Skills Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Job Search Skills Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Job Search Skills Training Bundle Course Course 01: Job Search Skills Training Course 02: Level 4 Time Management Course Course 03: Communication Skills Course ***Other Benefits of Job Search Skills Training Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- **Level 4 Time Management Course Course Curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life --------------------- **Communication Skills Course Course Curriculum Module 1: Introduction to Communication What is Communication? Important Elements of Communication Steps of Communication History of Communication Communication Purpose Communication Challenges and Criticism Communication Rights & Responsibility Module 2: The Communication Skills What are Communication Skills? Communication Skills Examples How to Improve Communication Skills? Workplace Communication Relationships Module 3: Different Types of Communication What is Intrapersonal Communication? What is Interpersonal Communication? What is Small-Group Communication? What is Public Communication or Public Speaking? What is Mass Communication? What is Non-Verbal Communication? Module 4: Different Methods of Communication Listening Speaking Reading Writing Module 5: Styles of Communication Passive Style Aggressive Style Passive-aggressive Style Assertive Style Strategies for Developing Assertive Communication Communication Styles & Connection Module 6: Barriers to Communication How the Minds Work Sender's Behavior Receiver's Behavior Process of Overcoming Barriers Module 7: Assessing Communication Competence: Relevant Criteria What is Adaptability? What is Conversational Involvement? What is Conversational Management? What is Empathy? What is Effectiveness? What is Appropriateness? Self-Perceived Communication Competence Scale (SPCC) Module 8: Seven Actions for Effective Communication Listen Carefully and Responsively Explain Your Conversational Intent and Invite Consent Express Yourself More Clearly and Completely Translate Other's Complaints and Criticisms Into Specific Requests Ask Questions More 'Open' and More Creatively Express More Appreciation Make Better Communication an Important Part of Your Daily Life Module 9:Do's and Don'ts of Effective Communication Things That Can be Done for Effective Communication Things That Should Avoid for Effective Communication Assessment Method After completing each module of the Job Search Skills Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 2 Award in Job Search and Interview Skills is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Job Search Skills Training Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included
Empower your skills in protecting vulnerable adults with our Safeguarding course. Master key laws, understand abuse dynamics, and learn effective response strategies. This course is a comprehensive guide to creating a safer environment for adults in need.
Game design training face to face training customised and bespoke.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Are you tired of feeling like you're stuck in the shadows at work, missing out on promotions and the recognition you deserve? Do you find yourself struggling to keep up with the fast-paced demands of the modern office environment? The solution is right here, waiting for you! In the UK, where efficiency is paramount, our Office Skills: Secretarial & Shorthand, & PA Training program equips you with the skills that matter. With over70% of businesses seeking proficient office support, you'll be pleased to know that our course combines industry-focused modules with a success rate of 92% in the UK job market. Start your journey to becoming an invaluable asset in the workplace. Our course bundle offers a diverse learning experience, covering everything from fundamental office administration tasks like document management and communication to specialised areas like legal secretarial practices, compliance, and facilities management. You'll also gain valuable insights into team dynamics and virtual collaboration, preparing you to thrive in today's ever-evolving work environment. This Office Skills: Secretarial, Shorthand, & PA Training Bundle Contains 7 of Our Premium Courses for One Discounted Price: Course 01: Office Administration & Skills Diploma Course 02: Legal Secretary Course 03: Compliance Officer Training Level 3 Course 04: Facilities Management Certificate (FMC) Course 05: Diploma in Performance Management Course 06: Workplace Confidentiality Course 07: Virtual Team Building and Management Course Whether you're a recent graduate or seeking career advancement, this bundle provides the perfect platform to launch your success. Invest in your future and enrol today! Learning Outcomes of Office Skills Gain a comprehensive understanding of core office administration principles. Develop proficiency in essential software applications like Microsoft Office. Master the art of legal document preparation and filing procedures. Implement effective compliance strategies within an organizational framework. Foster strong communication and interpersonal skills for successful team management. Uphold the highest ethical standards of confidentiality in the workplace. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Office Skills: Secretarial, Shorthand, & PA Get a free student ID card with Office Skills: Secretarial, Shorthand, & PA Training program (£10 postal charge will be applicable for international delivery) The Office Skills: Secretarial, Shorthand, & PA is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Office Skills: Secretarial, Shorthand, & PA course materials The Office Skills: Secretarial, Shorthand, & PA comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Office Administration & Skills Diploma Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language and Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Legal Secretary Module 01: Understanding The Concept Of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills For Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict And Conflict Resolution Module 13: Professional Conduct And Ethics Of Paralegals Module 14: Mandatory Knowledge Fields And Survival Tips For Paralegals Course 03: Compliance Officer Training Level 3 Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management =========>>>>> And 4 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*7 = £91) CPD Hard Copy Certificate: £29.99 CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career Changers Administrative Staff Legal Professionals Business Owners Aspiring Managers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager Legal Secretary Compliance Officer Facilities Manager HR Assistant Team Leader Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
In today’s evolving professional landscape, remote working has become an integral part of many careers. This course is designed to equip employees and managers with the essential knowledge and techniques needed to excel while working remotely. From creating an efficient home office to mastering virtual collaboration, learners will gain valuable insights into maintaining productivity and engagement outside the traditional office environment. The training emphasises smart strategies for effective communication, team interaction, and maintaining motivation, helping participants to flourish in flexible working arrangements. Whether you are new to remote working or seeking to refine your approach, this course covers vital areas such as setting up a comfortable and efficient workspace, adopting the right communication etiquette for video and audio calls, and using digital tools effectively within teams. By focusing on practical yet adaptable methods, this course supports individuals in sustaining professional growth and staying competitive, all while balancing the unique demands of remote employment. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Effective Remote Working Module 01 : Introduction to Remote Working Module 02 : Ensuring Growth As a Remote Employee Module 03 : Setting Up Remote Office Module 04 : Virtual Collaboration and Working on Teams Module 05 : Strategies for Boosting Productivity Module 06 : Effective Communication Techniques Module 07 : Etiquette for Video and Audio Calls Module 08 : Staying Motivated and Competitive Learning Outcomes: Master Remote Work Foundations Develop a deep understanding of remote work principles and best practices. Drive Growth as a Remote Employee Implement strategies to achieve professional advancement in virtual environments. Optimise Your Remote Workspace Create a productive and ergonomically sound home office setup. Excel in Virtual Collaboration Hone skills for seamless teamwork and effective collaboration in virtual spaces. Boost Productivity with Proven Strategies Implement time management and productivity techniques for peak performance. Polish Communication in Virtual Settings Enhance written and verbal communication for virtual work environments. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals transitioning to remote work. Individuals seeking to enhance virtual collaboration skills. Remote employees looking to boost productivity. Freelancers and independent contractors. Managers overseeing remote teams. Students preparing for a virtual work landscape. Entrepreneurs building virtual businesses. Anyone eager to excel in remote work scenarios. Career path Remote Team Manager Virtual Project Coordinator Freelance Consultant Online Business Owner Virtual Communication Specialist Remote Productivity Coach Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Overview: Preventing The Spread Of Contagious Illness Online Training In a world where information is rapidly disseminated online, the need for accurate and responsible communication regarding contagious illnesses has never been more critical. Our comprehensive online training, 'Preventing The Spread Of Contagious Illness,' is designed to equip individuals and organizations with the knowledge and skills needed to navigate the digital landscape responsibly, fostering a culture of prevention and health literacy. Module 1: Introduction to Contagious Illness and Recognizing Reliable Sources Gain a foundational understanding of contagious illnesses and learn to discern reliable sources of information. This module sets the stage for responsible online communication by exploring the basics of various diseases and empowering participants to identify credible sources in a digital environment. Module 2: Online Hygiene Practices for Effective Communication of Health Information Explore the best practices for communicating health information online. From crafting clear and concise messages to leveraging multimedia tools, this module focuses on enhancing the effectiveness of your communication while maintaining the highest standards of hygiene and professionalism. Module 3: Building Trust in Online Health Communication and Digital Literacy Establishing trust is paramount in health communication. Delve into strategies for building trust online and enhancing digital literacy. Understand the nuances of online interactions and develop the skills to communicate health information in a manner that resonates with diverse audiences. Module 4: Online Health Education and Addressing Vaccine Hesitancy Address the challenges of vaccine hesitancy head-on. Equip yourself with the tools to provide accurate information, dispel myths, and engage in constructive conversations about vaccines. This module empowers participants to contribute to a more informed and vaccinated community. Module 5: Nurturing a Culture of Prevention and Preventive Practices for the Future Explore how to foster a culture of prevention both online and offline. Learn about the importance of preventive practices, from personal hygiene to community-wide efforts. Discover how to promote positive behavior change and cultivate a lasting commitment to health and well-being. Module 6: Crisis Preparedness and Ethical Considerations in Contagious Illness Prevention Navigate through crisis scenarios with poise and ethical considerations. This module prepares participants to handle crises related to contagious illnesses responsibly. Understand the ethical considerations surrounding information sharing and decision-making during critical moments. Why Choose Our Course? Expert-Led Content: Our modules are crafted by industry experts with a deep understanding of public health, online communication, and crisis management. Interactive Learning: Engage in immersive learning experiences, including case studies, quizzes, and discussions, to reinforce key concepts. Flexible Schedule: Access the course at your own pace, allowing for a seamless integration into your busy schedule. Enroll in 'Preventing The Spread Of Contagious Illness Online Training' today and play a vital role in creating a healthier, more informed digital society. Course Curriculum Module 1- Introduction to Contagious Illness and Recognizing Reliable Sources Introduction to Contagious Illness and Recognizing Reliable Sources 00:00 Module 2- Online Hygiene Practices for Effective Communication of Health Information Online Hygiene Practices for Effective Communication of Health Information 00:00 Module 3- Building Trust in Online Health Communication and Digital Literacy Building Trust in Online Health Communication and Digital Literacy 00:00 Module 4- Online Health Education and Addressing Vaccine Hesitancy Online Health Education and Addressing Vaccine Hesitancy 00:00 Module 5- Nurturing a Culture of Prevention and Preventive Practices for the Future Nurturing a Culture of Prevention and Preventive Practices for the Future 00:00 Module 6- Crisis Preparedness and Ethical Considerations in Contagious Illness Prevention Crisis Preparedness and Ethical Considerations in Contagious Illness Prevention 00:00
Contribute towards your RICS CPD requirements for the year with online webinars from Property Elite. This package contains over 30 hours of online webinars (formal CPD), which you can top up with your own informal CPD via structured reading after you watch each recorded session. Perfect for qualified AssocRICS surveyors and Chartered Surveyors, as well as RICS APC and AssocRICS candidates. Our CPD webinars cover topics relevant to most pathways, including both technical and mandatory competencies and current hot topics.
Mastering assertive communication is essential for expressing yourself clearly and confidently while respecting others. This course guides you through developing the core skills needed to communicate effectively in both personal and professional settings. By focusing on self-confidence, emotional intelligence, and strategic communication techniques, you’ll learn how to convey your thoughts and feelings with clarity and respect, avoiding misunderstandings and unnecessary conflict. Throughout the course, you will explore how to maintain your position calmly and confidently in social and workplace situations. It also addresses common barriers such as fear and anxiety, helping you to build lasting self-esteem. Whether engaging in discussions, negotiating, or simply asserting your needs, this course equips you with the tools to communicate assertively, fostering better relationships and increased respect from those around you. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Assertiveness Skills Module 02: Building Self-Confidence Module 03: Self-Awareness and Emotional Intelligence Module 04: Effective Communication Strategies Module 05: Assertiveness in Social Situations Module 06: Assertiveness in the Workplace Module 07: Overcoming Fear and Anxiety Module 08: Self-Esteem and Assertiveness Learning Outcomes: Enhance your confidence and self-assuredness. Improve your emotional intelligence for better relationships. Master effective communication strategies. Navigate social and workplace situations assertively. Conquer fear and anxiety to boost self-esteem. Develop assertiveness for personal and professional growth. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to boost their confidence and communication skills. Professionals aiming to excel in the workplace. Anyone seeking personal growth and self-improvement. Students preparing for future career success. Those who wish to strengthen their interpersonal relationships. Individuals wanting to overcome fear and anxiety. Anyone interested in enhancing their self-esteem. Those looking to unlock the secrets of assertive communication. Career path Communication Officer Human Resources Specialist Sales and Marketing Manager Counsellor or Therapist Customer Service Representative Team Leader or Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.