12373 Courses

Overview Any fully functioning workforce needs self-development and mentoring. Training programs are also an integral part of the continual improvement of an organisation. A good HR manager should drive and promote this and look to measure the results from all the training techniques. This course will train you on how to get those results and how to highlight the area that needs development in an employee's skill set. The objective being to get a positive outcome on staff investment and an honest evaluation.  Learning Outcomes: Work with employees to establish realistic plans Understand the ambitions of an employee Encourage self-development and self-assessment Identify areas for improvement and apply training updates Learn to develop useful communication links with employees Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is This Course for?  This course is designed for HR workers, and team leaders who are responsible for the development and training of organisational employees and newcomers. Requirements This Measuring Results from Training Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path The course is suitable for those in the roles of HR Manager Business Manager Head of Department Team Leader Office Administration Course Content Measuring Results Course Overview 00:15:00 Setting the Framework 00:30:00 Kirkpatrick's Evaluation Model 00:45:00 The Return on Investment 00:45:00 Presenting Training Results 00:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The act of holding a performance appraisal is an honest necessity to ensure that an employee is being praised for hard-work or pushed to deliver their potential. This course will teach you how to hold a useful appraisal with an employee and how to work with the results. This also includes the act of remuneration process and possible interactions with industrial relations or trade unions, in case of appeals or disagreements, with full ramifications and possible ongoing actions explored.  Learning Outcomes: Learning how to hold a fair and honest appraisal Encourage 360 feedback and open communication Provide evidence and documentation, along with an agreed outcome Preparing administration for remuneration actions Communicate with union and industrial relations representatives Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is This Course for?  This course is designed specifically for team-leaders or administrative workers who will be expected to perform and document one-on-one performance appraisals on employees. Requirements This Performance Appraisal Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path The course is suitable for those in the roles of HR Manager Business Manager Head of Department Team Leader Office Administration Course Content Module 01: Performance Appraisal Introduction 00:20:00 Module 02: Remuneration Policy and Industrial Relations What is Remuneration? 00:15:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Are you tired of feeling lost in the jungle of legal jargon and data privacy regulations? Let's be honest, GDPR can feel like a cryptic ancient language reserved for lawyers with thick rulebooks. But fear not! This course bundle is your key to unlocking the secrets of the legal world, all from the comfort of your couch. Our GDPR & Paralegal course bundle is your personal guide to navigating the legal landscape with confidence. You'll master essential paralegal skills, become an expert in Anti-Money Laundering (AML) & Fraud Awareness, and gain a solid understanding of Compliance & Risk Management. Basically, you'll be the go-to person for all things legal and regulatory. This GDPR & Paralegal- CPD Certified Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: GDPR UK Course 02: Paralegal Training Course 03: Anti-Money Laundering (AML) & Fraud Awareness Course 04: Compliance & Risk Management Take control of your data expertise and propel your career forward. Enrol in the GDPR & Paralegal Course Bundle today! Learning Outcomes of GDPR & Paralegal Gain a comprehensive understanding of GDPR and its key principles. Apply GDPR principles to real-world scenarios in the UK context. Develop essential paralegal skills for a successful legal career. Identify and report suspicious activity related to money laundering and fraud. Implement effective compliance frameworks to minimize risk. Enhance your career prospects in data protection, legal services, and compliance. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of GDPR & Paralegal Get a free student ID card with GDPR & Paralegal Training program (£10 postal charge will be applicable for international delivery) The GDPR & Paralegal is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the GDPR & Paralegal course materials The GDPR & Paralegal comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: GDPR UK Module 01: The Purpose And Principles Of The UK GDPR Module 02: The Legal Foundations Of GDPR Module 03: The Governance Of GDPR Module 04: Protecting Personal Data Module 05: Exemptions To GDPR Module 06: International Transactions And National Security Course 02: Paralegal Training Module 01: Understanding The Concept Of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills For Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict And Conflict Resolution Module 13: Professional Conduct And Ethics Of Paralegals Module 14: Mandatory Knowledge Fields And Survival Tips For Paralegals Course 03: Anti-Money Laundering (AML) & Fraud Awareness Module 01: Introduction To Money Laundering Module 02: Proceeds Of Crime Act 2002 Module 03: Development Of Anti-Money Laundering Regulation Module 04: Responsibility Of The Money Laundering Reporting Office Module 05: Risk-Based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct And Transactions Module 09: Awareness And Training Course 04:Compliance & Risk Management Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 190 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Paralegals Data Protection Officers Compliance Professionals Legal Professionals Business Owners Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Paralegal Legal Assistant Compliance Officer Data Protection Officer Risk Manager Legal Consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Are you ready to embark on an enlightening journey of wisdom with the Digital Marketing & Email Marketing bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - ChatGPT, Social Media, Digital Marketing with Email Marketing. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: A Beginner Crash Course on ChatGPT Course 02: ChatGPT Complete Guide with Expertise Course 03: PR : Public Relation Course 04: Media Studies Course 05: Screenwriting & Scriptwriting Course 06: ICT: Information and Communication Technology Course 07: Social Media Marketing Course -The Step by Step Guide Course 08: ChatGPT for Marketing and Productivity with AI Tools Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the ChatGPT, Social Media, Digital Marketing with Email Marketing bundle illuminate your path to wisdom. The ChatGPT, Social Media, Digital Marketing with Email Marketing bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the ChatGPT, Social Media, Digital Marketing with Email Marketing package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Digital Marketing & Email Marketing bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the ChatGPT, Social Media, Digital Marketing with Email Marketing community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Digital Marketing & Email Marketing bundle. Establish robust bases across each course nestled within the Digital Marketing & Email Marketing bundle. Decipher intricate concepts through the articulate content of the Digital Marketing & Email Marketing bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Digital Marketing & Email Marketing bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Digital Marketing & Email Marketing bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Digital Marketing & Email Marketing bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Digital Marketing & Email Marketing bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Digital Marketing & Email Marketing bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Digital Marketing & Email Marketing journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Digital Marketing & Email Marketing bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Digital Marketing & Email Marketing bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hard copy Transcript - £9.99

CPD Certified Diploma | 8-in-1 Premium Bundle | Free PDF Certificate | 24/7 Tutor Support

Unleash Your Cybersecurity Prowess: CompTIA PenTest+ (Ethical Hacking) Course Embark on a thrilling journey into the realm of ethical hacking with our dynamic 'CompTIA PenTest+' course. This program is your gateway to mastering the art of cybersecurity, where you'll not only learn the ropes but also unravel the intricacies of planning, scoping, and executing penetration tests. The adventure begins with an insightful 'Introduction' that sets the stage for the captivating exploration of surveying targets, selecting attack vectors, and employing cutting-edge pen testing tools. As you delve into the intricacies of ethical hacking, each section unfolds like a cyber espionage thriller, providing you with the skills to safeguard digital landscapes. Learning Outcomes Master the foundational principles of ethical hacking. Develop proficiency in planning and scoping penetration tests. Acquire the art of surveying and selecting potential targets. Navigate diverse attack vectors with strategic prowess. Utilize a comprehensive toolkit of pen testing tools effectively. Why choose this CompTIA PenTest+ (Ethical Hacking) course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this CompTIA PenTest+ (Ethical Hacking) course for? Tech enthusiasts eager to dive into the world of ethical hacking. Cybersecurity enthusiasts seeking hands-on penetration testing skills. IT professionals aiming to enhance their cybersecurity expertise. Students pursuing a career in ethical hacking or penetration testing. Anyone fascinated by the dynamic landscape of cybersecurity. Career path Ethical Hacker: £40,000 - £60,000 Penetration Tester: £45,000 - £70,000 Cybersecurity Analyst: £35,000 - £50,000 Security Consultant: £50,000 - £80,000 Information Security Manager: £60,000 - £90,000 Chief Information Security Officer (CISO): £80,000 - £120,000 Prerequisites This CompTIA PenTest+ (Ethical Hacking) course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CompTIA PenTest+ (Ethical Hacking) course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Introduction 00:09:00 Section 02: Planning and Scoping Planning a Pen Test 00:09:00 Rules of Engagement 00:11:00 Resources and Budget 00:07:00 Impact and Constraints 00:05:00 Support Resources 00:13:00 Legal Groundwork 00:12:00 Scope Considerations 00:11:00 Lab Environment Setup 00:23:00 Project Strategy and Risk 00:09:00 Scope Vulnerabilities 00:14:00 Compliance-Based Assessments 00:05:00 Section 03: Surveying the Target Scanning and Enumeration 00:05:00 Scanning Demo 00:11:00 Packet Investigation 00:08:00 Packet Inspection Demo 00:06:00 Application and Open-Source Resources 00:12:00 Vulnerability Scanning 00:10:00 Vulnerability Scanning Demo 00:17:00 Target Considerations 00:16:00 Nmap Timing and Performance Options 00:07:00 Prioritization of Vulnerabilities 00:09:00 Common Attack Techniques 00:12:00 Credential Attacks 00:15:00 Weaknesses in Specialized Systems 00:18:00 Section 04: Select Your Attack Vector Remote Social Engineering 00:07:00 Spear Phishing Demo 00:10:00 In-Person Social Engineering 00:12:00 Network-Based Exploits 00:07:00 FTP Exploit Demo 00:08:00 Man-in-the-middle Exploits 00:07:00 Wireless Exploits 00:14:00 Application Exploits, Part 1 00:06:00 SQL Injection Demo 00:09:00 Application Exploits, Part 2 00:08:00 Application Exploits, Part 3 00:09:00 Cross-Site Scripting Demo 00:07:00 Code Vulnerabilities 00:17:00 Local Host Vulnerabilities 00:05:00 Privilege Escalation (Linux) 00:10:00 Privilege Escalation (Windows) 00:06:00 Misc. Privilege Escalation 00:08:00 Misc. Local Host Vulnerabilities 00:08:00 Physical Security 00:10:00 Post-Exploitation Techniques 00:11:00 Persistence and Stealth 00:11:00 Section 05: Selecting Pen Testing Tools Nmap Scoping & Output Options 00:21:00 Pen Testing Toolbox 00:07:00 Using Kali Linux 00:06:00 Scanners & Credential Tools 00:10:00 Code-Cracking Tools 00:05:00 Open-Source Research Tools 00:07:00 Wireless and Web Pen Testing Tools 00:11:00 Remote Access Tools 00:06:00 Analyzers and Mobile Pen Testing Tools 00:03:00 Other Pen Testing Tools 00:05:00 Using Scripting in Pen Testing 00:13:00 Bash Scripting Basics 00:15:00 Bash Scripting Techniques 00:10:00 PowerShell Scripts 00:04:00 Ruby Scripts 00:07:00 Python Scripts 00:06:00 Scripting Languages Comparison 00:11:00 Section 06: Reporting and Communication Writing Reports 00:16:00 Post-Report Activities 00:06:00 Mitigation Strategies 00:05:00 Communication 00:10:00 Assignment Assignment - CompTIA PenTest 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Emotional Intelligence and Human Behaviour will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Emotional Intelligence and Human Behaviour will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Emotional Intelligence and Human Behaviour and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Emotional Intelligence and Human Behaviour is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Emotional Intelligence and Human Behaviour. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Emotional Intelligence and Human Behaviour will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Human Behaviour And Basic Psychological Process Human Behaviour And Basic Psychological Process 00:23:00 Module 02: Evolutionary Perspective Of Human Behaviour Evolutionary Perspective Of Human Behaviour 00:25:00 Module 03: Human Intelligence Human Intelligence 00:24:00 Module 04: Intelligence Test And Variations In Intelligence Intelligence Test And Variations In Intelligence 00:22:00 Module 05: Learning And Conditioning Learning And Conditioning 00:13:00 Module 06: Language And Communication Language And Communication 00:29:00 Module 07: Introduction To Emotion Introduction To Emotion 00:16:00 Module 08: Emotion Influences Cognition Emotion Influences Cognition 00:21:00 Module 09: Stress, Anger And Conflict Stress, Anger And Conflict 00:42:00 Module 10: Emotional Intelligence Emotional Intelligence 00:25:00 Module 11: Self-Leadership Self-Leadership 00:16:00 Module 12: Neuro-Linguistic Programming (NLP) Neuro-Linguistic Programming (NLP) 00:24:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Overview This comprehensive course on Dealing with Conflict at Work will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Dealing with Conflict at Work comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Dealing with Conflict at Work. It is available to all students, of all academic backgrounds. Requirements Our Dealing with Conflict at Work is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 23 lectures • 01:26:00 total length •Welcome to the Course: 00:03:00 •What are Conflict and Conflict Management?: 00:03:00 •The Rational and Irrational Sources of Conflict: 00:03:00 •The Effects of Respect on Conflict: 00:04:00 •How to Use Respect to Help Resolve Conflict: 00:05:00 •How Communication Works: 00:05:00 •How we listen: The Four Listening Levels: 00:05:00 •How to Listen Well: 00:04:00 •How Personality Types Conflict: 00:02:00 •How Specific Personalities Clash at Work: 00:04:00 •How to Avoid Personality Clash: 00:02:00 •Resistance: It's Not Conflict yet.: 00:02:00 •The Onion Model of Resistance: 00:07:00 •The Signs of Conflict Escalation: 00:03:00 •The Strategies for Handling Conflict: 00:06:00 •Conflict De-escalation Process: 00:03:00 •Conflict Handling Modes - The Thomas-Kilmann Model: 00:02:00 •The Five Thomas-Kilmann Modes: 00:06:00 •Getting Help from a Third Party: 00:05:00 •How to Recover from a Broken (Professional) Relationship: 00:05:00 •Good Conflict and Bad Conflict: 00:04:00 •The Secret to Avoiding Conflict: 00:03:00 •Assignment - Dealing with Conflict at Work: 00:00:00

Overview This comprehensive course on CompTIA Healthcare IT Technician will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This CompTIA Healthcare IT Technician comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this CompTIA Healthcare IT Technician. It is available to all students, of all academic backgrounds. Requirements Our CompTIA Healthcare IT Technician is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more!   Course Curriculum 6 sections • 27 lectures • 06:02:00 total length •Core Concepts in Healthcare IT 00:06:00 •EMR EHR Issues: 00:05:00 •Regulations, Standards, and Stakeholders: 00:14:00 •HIPAA Controls and Compliance: 00:08:00 •Healthcare Organizations: 00:14:00 •Medical Terminology, Equipment, and Software: 00:12:00 •Medical Coding and Billing: 00:05:00 •Medical Computer Interfaces: 00:07:00 •Roles and Responsibilities: 00:10:00 •Manage Communication and Ethics Issues: 00:15:00 •Legal Best Practices, Requirements, and Documentation: 00:09:00 •Medical Document Imaging: 00:04:00 •Sanitation Management: 00:03:00 •Computing Essentials: 00:05:00 •Networking: 00:33:00 •Manage Servers and Software: 00:27:00 •Hardware Support: 00:14:00 •Set Up a Workstation: 00:08:00 •Troubleshoot Basic IT Issues: 00:15:00 •Troubleshoot Medical IT Issues: 00:20:00 •Implementation of an EMR EHR System: 00:34:00 •Change Control: 00:08:00 •Manage Physical and Logical Security: 00:36:00 •Implement Security Best Practices and Threat Mitigation Techniques: 00:13:00 •Manage Remote Access: 00:06:00 •Manage Wireless Security: 00:15:00 •Perform Backups and Disaster Recovery: 00:16:00

Overview Skilled Service Helpdesk & Technical Support Course are in high demand in the tech industry, and their supply is limited. Are you prepared to enter this exciting industry and start a rewarding, fast-paced career?We'll provide you the skills and information you need to succeed in all facets of service helpdesk administration and to boldly traverse the demanding world of technical support.This is a starting point for your career, not just a course. Consider resolving issues, overcoming expectation, and advancing your profession with companies that actively promote your abilities. Consider yourself as the tech-savvy hero who saves the day for your clients by overcoming obstacles.Realise your potential. Start your journey towards a fulfilling career in technical support and service helpdesk. Open up a world of options by joining now! How will I get my certificate? Upon successful completion of the Skilled Service Helpdesk & Technical Support Course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This course for? There is no experience or previous qualifications required for enrolment on this Service Helpdesk & Technical Support Course. It is available to all students, of all academic backgrounds. Requirements Our Service Helpdesk & Technical Support Course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this qualification will enhance your CV and open you up to multiple sectors, such as : Tech Support Specialist: £20k - £40k per year Helpdesk Analyst: £25k - £45k per year Service Desk Manager: £30k - £55k per year Desktop Support Tech: £22k - £38k per year Customer Support Rep: £18k - £30k per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 16 sections • 16 lectures • 09:13:00 total length •Managing Interoffice Calls and Voicemail: 00:11:00 •Aspects of Phone Etiquette: 00:32:00 •Business Telephone Skills: 00:20:00 •Building Rapport Over the Phone: 00:25:00 •Inbound and Outbound Calls: 00:17:00 •Active Listening and Managing Tough Callers: 00:29:00 •Mail Services and Shipping: 00:26:00 •Intra Organisation Dealings: 00:36:00 •Problem Solving over the Phone: 01:05:00 •Record Keeping and Filing Systems: 00:29:00 •Business Writing Skills: 00:42:00 •Organisational Skills: 01:17:00 •Communication Skills: 00:26:00 •Customer Relationship Management: 00:43:00 •Effective Planning and Scheduling: 00:47:00 •InvoicingPetty Cash: 00:28:00