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959 Courses

Restaurant Management Course

4.3(43)

By John Academy

Overview Restaurant managers have an immense contribution to the success of a food business. They oversee the daily operations of a restaurant and ensure customer satisfaction. In this Restaurant Management Course, you'll gain valuable insights into the various restaurant management operations to run a profitable restaurant. You'll start the Restaurant Management Course with a comprehensive understanding of the restaurant industry. Gradually, the program will take you through the basic steps and design considerations for planning a restaurant layout.  In addition, you'll get information on menu planning, drinks management and business finance management. You will understand how technology can improve your restaurant management operations and explore the steps in finding and training the best employees for your business. You'll also learn how to maintain cleanliness in your restaurant and improve your understanding of customer relationship marketing. Course Preview Learning Outcomes Learn the fundamental steps of menu planning Enrich your knowledge of purchasing, receiving, inventory, and storage Know the strategies for an effective recruitment process Find excellent tips on how to keep your restaurant clean and safe Understand why teamwork is essential in restaurants Learn about the customer relations and marketing policy Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skill Will You Learn From the Course? Menu Planning Inventory Management Health and Hygiene Management Team Building Marketing Customer Service Who Should Take this Restaurant Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Restaurant Management Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Restaurant Management Course Certification After completing and passing the Restaurant Management Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ Restaurant Management Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Restaurant Manager Food and Beverage Manager Hospitality Consultant Event Planner Culinary Entrepreneur Module 01: An Overview of the Restaurant Industry An Overview of the Restaurant Industry1 00:20:00 Module 02: Choosing Your Restaurant Choosing Your Restaurant1 00:16:00 Module 03: Restaurant Layout Management and Legal Requirements Restaurant Layout Management and Legal Requirements1 00:19:00 Module 04: Menu Planning Menu Planning1 00:25:00 Module 05: Drinks Management Drinks Management1 00:16:00 Module 06: Purchasing, Receiving, Inventory, and Storage Purchasing, Receiving, Inventory, and Storage1 00:29:00 Module 07: Financing Your Business Financing Your Business1 00:25:00 Module 08: Finding, Recruiting, and Training Employees Finding, Recruiting, and Training Employees1 00:25:00 Module 09: Running a Safe and Clean Restaurant Running a Safe and Clean Restaurant1 00:26:00 Module 10: Handling Service Using Technology Handling Service Using Technology1 00:23:00 Module 11: Teamwork and Daily Routine of a Restaurant Teamwork and Daily Routine of a Restaurant1 00:22:00 Module 12: Customer Relations and Marketing Policy Customer Relations and Marketing Policy1 00:26:00 Assignment Assignment - Restaurant Management 00:00:00 Order Your Certificates and Transcript Order Your Certificates and Transcripts 00:00:00

Restaurant Management Course
Delivered Online On Demand4 hours 32 minutes
£11.99

Workplace Communication Management

4.5(3)

By Studyhub UK

Embark on a transformative journey with 'Workplace Communication Management'. In an era where the key to success lies in the art of effective messaging, this course becomes your beacon. Learn how to finesse communication with stakeholders, surmount barriers that hinder transparent dialogue, and master the delicate dance of intercultural communication. Dive deep into understanding language nuances and foster enriching business relationships. As you advance, acquire strategies to continually refine and augment communication within your workplace. Learning Outcomes Understand the dynamics of communicating vital information to stakeholders. Identify and overcome obstacles that impede effective communication. Recognise the influence of cultural nuances on workplace dialogue. Master the use of language for optimal business interactions. Develop strategies to fortify and enhance communication channels at work. Why buy this Workplace Communication Management course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Workplace Communication Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Workplace Communication Management course for? Individuals aiming to improve their workplace interaction proficiency. Managers looking to foster a transparent and effective team environment. Entrepreneurs wishing to communicate their vision more coherently. Graduates entering the corporate world keen on refining their communication acumen. Team leaders aspiring to bridge cultural and linguistic gaps within diverse teams. Prerequisites This Workplace Communication Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Workplace Communication Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Stakeholder Relationship Manager: £40,000 - £60,000 Corporate Communications Specialist: £35,000 - £50,000 Intercultural Communication Consultant: £45,000 - £70,000 Business Relationship Coordinator: £30,000 - £45,000 Language & Communication Trainer: £25,000 - £40,000 Communication Strategy Developer: £50,000 - £75,000 Course Curriculum Module 01: Information and Communication for Stakeholders Information and Communication for Stakeholders 00:16:00 Module 02: Communication & Barriers Communication & Barriers 00:17:00 Module 03: Culture and Communication in the Workplace Culture and Communication in the Workplace 00:15:00 Module 04: Language and Effective Communication Language and Effective Communication 00:18:00 Module 05: Business Communication & Interpersonal Relationships Business Communication & Interpersonal Relationships 00:16:00 Module 06: Communication Improvement at Workplace Communication Improvement at Workplace 00:15:00

Workplace Communication Management
Delivered Online On Demand1 hour 37 minutes
£10.99

Interpersonal Skills for Professional Development: Building Effective Relationships

4.5(3)

By Studyhub UK

In an age where collaboration is paramount, the 'Interpersonal Skills for Professional Development: Building Effective Relationships' course offers you the tools to shine. This course, expertly crafted, delves deep into the art and science of forging meaningful relationships in the professional sphere. Dive into the intriguing realm of emotional intelligence, learn the nuances of effective communication, and master the subtleties of networking. The curriculum further empowers you by teaching the importance of cultural sensitivity, and the intricacies of negotiation and conflict management. This comprehensive guide ensures that by the end of your journey, you'll not only thrive in team settings but will also lead with clarity, confidence, and compassion. Learning Outcomes Understand the foundational concepts of interpersonal skills in professional settings. Harness the power of emotional intelligence to respond and engage effectively. Develop strategies for effective teamwork and seamless collaboration. Establish robust professional networks and cultivate enduring relationships. Manage conflicts with finesse and negotiate with assertiveness and tact. Why buy this Interpersonal Skills for Professional Development: Building Effective Relationships? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Interpersonal Skills for Professional Development: Building Effective Relationships there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Interpersonal Skills for Professional Development: Building Effective Relationships course for? Individuals looking to enhance their professional relationships. Team leaders aiming to foster a harmonious work environment. Professionals desiring a deeper understanding of cultural diversity. Anyone aspiring to be an effective networker and relationship builder. Individuals keen on mastering negotiation and conflict resolution. Prerequisites This Interpersonal Skills for Professional Development: Building Effective Relationships does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Interpersonal Skills for Professional Development: Building Effective Relationships was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Relationship Manager - Average Salary: £40,000 - £55,000 Annually Team Lead/Supervisor - Average Salary: £35,000 - £50,000 Annually Corporate Trainer - Average Salary: £30,000 - £45,000 Annually Diversity and Inclusion Officer - Average Salary: £32,000 - £47,000 Annually Networking Specialist - Average Salary: £37,000 - £53,000 Annually Mediator - Average Salary: £30,000 - £44,000 Annually Course Curriculum Module 01: Introduction to Interpersonal Skills Introduction to Interpersonal Skills 00:14:00 Module 02: Effective Communication Effective Communication 00:20:00 Module 03: Emotional Intelligence Emotional Intelligence 00:15:00 Module 04: Collaboration and Teamwork Collaboration and Teamwork 00:15:00 Module 05: Networking and Relationship Building Networking and Relationship Building 00:18:00 Module 06: Cultural Sensitivity and Diversity Cultural Sensitivity and Diversity 00:17:00 Module 07: Conflict Management Conflict Management 00:20:00 Module 08: Negotiation Skills Negotiation Skills 00:17:00

Interpersonal Skills for Professional Development: Building Effective Relationships
Delivered Online On Demand2 hours 16 minutes
£10.99

Developing Effective Stakeholder Relationships for Leaders

4.5(3)

By Studyhub UK

Dive into the transformative realm of stakeholder management with 'Developing Effective Stakeholder Relationships for Leaders.' In this meticulously crafted course, we unravel the delicate intricacies of stakeholder relationships, distinguishing between stockholders, internal, and external partners, and highlighting their significance in business leadership. Through an array of lessons, learners will embark on a journey to master the art of stakeholder analysis, construct impeccable communication plans, and drive efficient discussions. As we culminate the lessons, you'll be adept at curating your 'Dream Team' and fostering enduring pre-project affiliations. Learning Outcomes Differentiate between various stakeholders: stockholders, internal, and external. Conduct comprehensive stakeholder analysis. Strategically select and assemble a dream team for projects. Develop robust communication strategies tailored for stakeholders. Facilitate and lead stakeholder discussions effectively. Why buy this Developing Effective Stakeholder Relationships for Leaders course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Developing Effective Stakeholder Relationships for Leaders there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Developing Effective Stakeholder Relationships for Leaders course for? Managers looking to strengthen their leadership acumen. Business strategists wanting to enhance stakeholder collaboration. Project leaders aiming to foster stronger team dynamics. Entrepreneurs looking to navigate the corporate ecosystem. Communication professionals aiming to improve stakeholder dialogue. Prerequisites This Developing Effective Stakeholder Relationships for Leaders does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Developing Effective Stakeholder Relationships for Leaders was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Business Manager: £35,000 - £65,000 Business Strategist: £40,000 - £70,000 Project Leader: £45,000 - £75,000 Entrepreneur: Varied (Dependent on business success) Corporate Communications Manager: £38,000 - £68,000 Stakeholder Relationship Manager: £42,000 - £72,000 Course Curriculum Section 01: Introduction Overview & Welcome 00:03:00 How to Get the Most Out of This Class 00:05:00 Section 02: Main Class Lessons Stakeholder vs Stockholder & Internal vs External Stakeholders 00:04:00 Primary and Secondary Stakeholders & Stakeholder Analysis 00:07:00 Selecting Your 'Dream Team' 00:04:00 Developing Pre-Project Relationships 00:04:00 Your Elevator Pitch Invitation 00:05:00 Your Communication Plan 00:07:00 Rewarding Stakeholders to Increase Participation 00:06:00 Facilitating Stakeholder Discussions 00:11:00 Section 03: Next Steps Pulling it All Together 00:04:00 Wrap Up 00:01:00 Assignment Assignment - Developing Effective Stakeholder Relationships for Leaders 00:00:00

Developing Effective Stakeholder Relationships for Leaders
Delivered Online On Demand1 hour 1 minutes
£10.99

Emotional Intelligence and Social Management Diploma

4.5(3)

By Studyhub UK

Ignite Your Emotional Intelligence: Embark on the Social Management Diploma Journey Welcome to a transformative expedition into the realm of emotional intelligence and social mastery. Our course, 'Emotional Intelligence and Social Management Diploma,' is a captivating odyssey designed to unravel the nuances of emotional intelligence and refine your social acumen. Dive into modules that dissect the essence of emotional intelligence, from verbal and non-verbal communication skills to tools empowering emotional regulation. This course isn't just educational; it's an immersive experience crafted to elevate your interpersonal dynamics and foster a profound understanding of social responsibility. Learning Outcomes Acquire tools and techniques to regulate and control your emotions effectively. Develop both verbal and non-verbal communication skills for impactful interaction. Understand the role of social responsibility in personal and professional contexts. Explore the application of emotional intelligence in diverse business scenarios. Unleash your potential to make a lasting impression in personal and professional spheres. Why choose this Emotional Intelligence and Social Management Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Emotional Intelligence and Social Management Diploma for? Individuals eager to enhance their emotional intelligence and social skills. Professionals seeking to excel in interpersonal dynamics and communication. Entrepreneurs and business leaders aiming to foster a socially responsible work environment. Students and graduates preparing for a successful entry into the professional world. Anyone desiring to create a positive impact in both personal and professional relationships. Career path Emotional Intelligence Consultant: £30,000 - £45,000 Corporate Social Responsibility Officer: £25,000 - £40,000 Communication Specialist: £28,000 - £42,000 Human Resources Manager: £35,000 - £50,000 Business Relationship Manager: £30,000 - £45,000 Personal Development Coach: £25,000 - £40,000 Prerequisites This Emotional Intelligence and Social Management Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Emotional Intelligence and Social Management Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Emotional Intelligence What is Emotional Intelligence 00:13:00 Module 02: Skills in Emotional Intelligence Skills in Emotional Intelligence 00:06:00 Module 03: Verbal Communication Verbal Communication Skills 00:05:00 Module 04: Non-Verbal Communication Non-Verbal Communication Skills 00:05:00 Module 05: Social Management and Responsibility Social Management and Responsibility 00:06:00 Module 06: Tools to Regulate Your Emotions Tools to Regulate Your Emotions 00:06:00 Module 07: Gaining Control Gaining Control 00:07:00 Module 08: Business Practices (I) Business Practices (I) 00:07:00 Module 09: Business Practices (II) Business Practices (II) 00:07:00 Module 10: Making an Impact Making an Impact 00:07:00

Emotional Intelligence and Social Management Diploma
Delivered Online On Demand1 hour 9 minutes
£10.99

Diploma in Workplace Professionalism and Communication

4.5(3)

By Studyhub UK

Step into the realm of unmatched professionalism with our 'Diploma in Workplace Professionalism and Communication'. In an evolving corporate landscape, stand out with a refined professional image and communication skills that resonate. Dive deep into the essence of presenting oneself adeptly, weaving relationships, and achieving results that matter. With this course, equip yourself with the finesse to communicate effectively, expand your professional horizons, and build networks that last. Learning Outcomes Understand the intricacies of presenting oneself professionally in the workplace. Develop the prowess to communicate efficiently, ensuring desired results. Grasp techniques to enhance and project a sterling professional image. Gain insights into broadening one's skill set for a dynamic work environment. Cultivate the knack for building enduring professional relationships and networks. Why choose this Diploma in Workplace Professionalism and Communication course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Diploma in Workplace Professionalism and Communication Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Diploma in Workplace Professionalism and Communication course for? Individuals keen to fortify their workplace communication skills. Professionals seeking to elevate their corporate image. Team leaders aiming to foster effective communication within their teams. Graduates preparing to embark on their corporate journey. Entrepreneurs desiring enhanced networking skills. Career path Corporate Communication Specialist: £30,000 - £55,000 Professional Development Trainer: £28,000 - £60,000 Business Networking Consultant: £35,000 - £70,000 Professional Image Consultant: £25,000 - £50,000 Workplace Relationship Manager: £40,000 - £75,000 Team Communication Coordinator: £32,000 - £58,000 Prerequisites This Diploma in Workplace Professionalism and Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Workplace Professionalism and Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Positioning Yourself as a Professional Attitude in the Workplace 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:05:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Bonus Section & Contact Information: Clarity Coaching with Gretchen Maurer 00:05:00 Roles in the Office MRP 00:18:00 Mock Exam Mock Exam - Diploma in Workplace Professionalism and Communication 00:20:00 Final Exam Final Exam - Diploma in Workplace Professionalism and Communication 00:20:00

Diploma in Workplace Professionalism and Communication
Delivered Online On Demand2 hours 49 minutes
£10.99

Comprehensive Mortgage Advice and Financial Guidance

4.5(3)

By Studyhub UK

Embark on a journey into the world of fiscal wisdom with our course, 'Comprehensive Mortgage Advice and Financial Guidance'. This meticulously crafted educational journey will immerse you into the depths of mortgage advice, offering a beacon of financial guidance through the often turbulent seas of property investment. Your adventure begins with an exploration into the multifaceted realm of mortgage types and structures, ensuring a robust foundation upon which your future advisory career can confidently stand. Navigating through the intricate pathways of the mortgage market, you will unravel the complexities of analysis, advice, and recommendations, becoming a reliable compass for those venturing into property ownership. Your exploration will not merely skim the surface; it will dive deep into the crucial aspects of mortgage documentation and processes, ensuring that your advice is not only sound but also impeccably structured and compliant with all pertinent regulations. Learning Outcomes Interpret and provide astute mortgage advice, navigating through various types and structures. Conduct thorough mortgage market analyses and formulate strategic financial recommendations. Manage mortgage documentation and processes efficiently, ensuring a smooth client journey. Implement robust mortgage protection and insurance strategies to safeguard financial investments. Adhere to and navigate through mortgage regulations, ensuring compliance while managing client relationships adeptly. Why buy this Comprehensive Mortgage Advice and Financial Guidance? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Comprehensive Mortgage Advice and Financial Guidance for? Aspiring individuals keen to delve into the world of mortgage advisory and financial consultancy. Finance graduates seeking to specialise in mortgage advice and property investment guidance. Property agents desiring to enhance their knowledge in mortgage processes and financial management. Individuals in the finance sector aiming to expand their expertise into mortgage advice. Career changers exploring opportunities in financial guidance and mortgage consultancy. Career path Mortgage Advisor: £25,000 - £70,000 Financial Consultant: £30,000 - £80,000 Mortgage Underwriter: £25,000 - £55,000 Mortgage Broker: £22,000 - £70,000 Compliance Officer (Mortgage Sector): £30,000 - £60,000 Client Relationship Manager (Finance): £35,000 - £75,000 Prerequisites This Comprehensive Mortgage Advice and Financial Guidance does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Mortgage Advice Introduction to Mortgage Advice 00:17:00 Module 2: Mortgage Types and Structures Mortgage Types and Structures 00:17:00 Module 3: Mortgage Market Analysis Mortgage Market Analysis 00:19:00 Module 4: Mortgage Advice and Recommendations Mortgage Advice and Recommendations 00:16:00 Module 5: Mortgage Documentation and Processes Mortgage Documentation and Processes 00:14:00 Module 6: Mortgage Protection and Insurance Mortgage Protection and Insurance 00:18:00 Module 7: Mortgage Regulations and Compliance Mortgage Regulations and Compliance 00:18:00 Module 8: Professional Skills and Client Management Professional Skills and Client Management 00:16:00

Comprehensive Mortgage Advice and Financial Guidance
Delivered Online On Demand2 hours 15 minutes
£10.99

Confidence in the Workplace: Mastering Professional Assertiveness

4.5(3)

By Studyhub UK

Enter a transformative expedition towards professional empowerment with our course, 'Confidence in the Workplace: Mastering Professional Assertiveness.' In the dynamic arena of the professional world, confidence serves as the compass guiding you to your true potential. This course transcends the ordinary; it's a curated journey crafted to nurture and fortify your confidence. Delve into the intricacies of confidence psychology in Module 01, objectively assess your strengths and weaknesses in Module 02, and laser-focus on your sticking points in Module 03. As the odyssey unfolds, you'll master the art of building self-confidence, explore the nuances of physical confidence, and refine your communication skills to exude unwavering confidence in the workplace. From decoding the roots of confidence to cultivating respectful relationships, this course is your ticket to conquering professional challenges with assurance and grace. Enroll now to commence this empowering adventure and elevate your professional trajectory. Learning Outcomes Cultivate a profound understanding of the psychological facets of confidence, laying the groundwork for personal growth. Objectively evaluate your confidence levels, pinpointing areas of strength and avenues for improvement. Identify and address specific sticking points hindering your professional assertiveness. Master the techniques for building self-confidence, fostering a resilient and positive mindset. Develop physical confidence and refine communication skills to project assurance in diverse workplace scenarios. Why choose this Confidence in the Workplace: Mastering Professional Assertiveness course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Confidence in the Workplace: Mastering Professional Assertiveness course for? Individuals seeking to amplify their professional confidence and assertiveness. Recent graduates entering the workforce, eager to navigate challenges with certainty. Mid-career professionals aiming to amplify their leadership presence. Team members looking to communicate confidently and contribute effectively in the workplace. Business professionals aspiring to forge respectful and impactful relationships on their professional journey. Career path Confidence Coach: £30,000 - £40,000 per annum Leadership Development Specialist: £35,000 - £45,000 per annum Corporate Communication Strategist: £28,000 - £38,000 per annum Human Resources Advisor: £26,000 - £36,000 per annum Executive Presence Consultant: £30,000 - £40,000 per annum Professional Relationship Manager: £32,000 - £42,000 per annum Prerequisites This Confidence in the Workplace: Mastering Professional Assertiveness does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Confidence in the Workplace: Mastering Professional Assertiveness was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Understanding Confidence Understanding Confidence 00:15:00 Module 02: Assessing Your Confidence Assessing Your Confidence 00:10:00 Module 03: Identifying Your Sticking Points Identifying Your Sticking Points 00:08:00 Module 04: Building Self-Confidence Building Self-Confidence 00:15:00 Module 05: Developing Physical Confidence Developing Physical Confidence 00:11:00 Module 06: Communicating Your Confidence Communicating Your Confidence 00:11:00 Module 07: Demonstrating Confidence in the Workplace Demonstrating Confidence in the Workplace 00:17:00 Module 08: Building Respectful Relationships Building Respectful Relationships 00:09:00

Confidence in the Workplace: Mastering Professional Assertiveness
Delivered Online On Demand1 hour 36 minutes
£10.99

Corporate Relationship Goals for Success

4.5(3)

By Studyhub UK

Do you want to achieve your corporate goals by building strong and lasting relationships with your clients, colleagues, and partners? Do you want to learn how to communicate effectively, collaborate efficiently, and manage conflicts professionally? If yes, then this Corporate Relationship Goals for Success course is for you. This course will teach you the essential skills and strategies to establish and maintain successful corporate relationships. You will learn about the basics of corporate etiquette, the principles of effective communication, and the challenges of cross-cultural communication. You will also learn how to establish trust and rapport, work as a team, and handle difficult conversations and conflicts. By the end of this course, you will be able to build professional networks and alliances, and sustain long-term relationships and success. Learning Outcomes By the end of this course, you will be able to: Demonstrate proper corporate etiquette in various situations and contexts Apply effective communication techniques to convey your message clearly and persuasively Understand and respect the cultural differences and preferences of your counterparts Establish trust and rapport with your clients, colleagues, and partners Collaborate and cooperate with your team members to achieve common goals Manage difficult conversations and conflicts with confidence and professionalism. Why choose this Corporate Relationship Goals for Success course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Corporate Relationship Goals for Success course for? Business owners and entrepreneurs who want to attract and retain loyal customers Managers and leaders who want to motivate and inspire their teams Sales and marketing professionals who want to increase their sales and revenue Consultants and advisors who want to provide value and solutions to their clients Professionals and employees who want to advance their careers and expand their opportunities. Career path Corporate Relationship Manager: £40,000 - £60,000 per year Business Development Manager: £30,000 - £50,000 per year Account Manager: £25,000 - £45,000 per year Customer Service Manager: £20,000 - £35,000 per year Project Manager: £35,000 - £55,000 per year Corporate Trainer:£30,000 - £50,000 per year Prerequisites This Corporate Relationship Goals for Success does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Corporate Relationship Goals for Success was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Corporate Relationship Goals Introduction to Corporate Relationship Goals 00:11:00 Module 02: Basics of Corporate Etiquette Basics of Corporate Etiquette 00:11:00 Module 03: Understanding Effective Communication Understanding Effective Communication 00:15:00 Module 04: Cross-Cultural Communication Cross-Cultural Communication 00:13:00 Module 05 Establishing Trust and Rapport Establishing Trust and Rapport 00:13:00 Module 06: Collaboration and Teamwork Collaboration and Teamwork 00:14:00 Module 07: Managing Difficult Conversations and Conflict Managing Difficult Conversations and Conflict 00:14:00 Module 08: Building Professional Networks and Alliances Building Professional Networks and Alliances 00:15:00 Module 09: Sustaining Long-Term Relationships and Success Sustaining Long-Term Relationships and Success 00:16:00

Corporate Relationship Goals for Success
Delivered Online On Demand2 hours 2 minutes
£10.99

Complete Customer Service and Communication Skills at QLS Level 3

4.5(3)

By Studyhub UK

Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Complete Customer Service and Communication Skills at QLS Level 3
Delivered Online On Demand2 hours 38 minutes
£10.99