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Duration 2 Days 12 CPD hours This course is intended for Cloud Solutions Architects, Site Reliability Engineers, Systems Operations professionals, DevOps Engineers, IT managers. Individuals using Google Cloud Platform to create new solutions or to integrate existing systems, application environments, and infrastructure with the Google Cloud Platform. Overview Apply a tool set of questions, techniques and design considerations Define application requirements and express them objectively as KPIs, SLO's and SLI's Decompose application requirements to find the right microservice boundaries Leverage Google Cloud developer tools to set up modern, automated deployment pipelines Choose the appropriate Google Cloud Storage services based on application requirements Architect cloud and hybrid networks Implement reliable, scalable, resilient applications balancing key performance metrics with cost Choose the right Google Cloud deployment services for your applications Secure cloud applications, data and infrastructure Monitor service level objectives and costs using Stackdriver tools This course features a combination of lectures, design activities, and hands-on labs to show you how to use proven design patterns on Google Cloud to build highly reliable and efficient solutions and operate deployments that are highly available and cost-effective. This course was created for those who have already completed the Architecting with Google Compute Engine or Architecting with Google Kubernetes Engine course. Defining the Service Describe users in terms of roles and personas. Write qualitative requirements with user stories. Write quantitative requirements using key performance indicators (KPIs). Evaluate KPIs using SLOs and SLIs. Determine the quality of application requirements using SMART criteria. Microservice Design and Architecture Decompose monolithic applications into microservices. Recognize appropriate microservice boundaries. Architect stateful and stateless services to optimize scalability and reliability. Implement services using 12-factor best practices. Build loosely coupled services by implementing a well-designed REST architecture. Design consistent, standard RESTful service APIs. DevOps Automation Automate service deployment using CI/CD pipelines. Leverage Cloud Source Repositories for source and version control. Automate builds with Cloud Build and build triggers. Manage container images with Google Container Registry. Create infrastructure with code using Deployment Manager and Terraform. Choosing Storage Solutions Choose the appropriate Google Cloud data storage service based on use case, durability, availability, scalability and cost. Store binary data with Cloud Storage. Store relational data using Cloud SQL and Spanner. Store NoSQL data using Firestore and Cloud Bigtable. Cache data for fast access using Memorystore. Build a data warehouse using BigQuery. Google Cloud and Hybrid Network Architecture Design VPC networks to optimize for cost, security, and performance. Configure global and regional load balancers to provide access to services. Leverage Cloud CDN to provide lower latency and decrease network egress. Evaluate network architecture using the Cloud Network Intelligence Center. Connect networks using peering and VPNs. Create hybrid networks between Google Cloud and on-premises data centers using Cloud Interconnect. Deploying Applications to Google Cloud Choose the appropriate Google Cloud deployment service for your applications. Configure scalable, resilient infrastructure using Instance Templates and Groups. Orchestrate microservice deployments using Kubernetes and GKE. Leverage App Engine for a completely automated platform as a service (PaaS). Create serverless applications using Cloud Functions. Designing Reliable Systems Design services to meet requirements for availability, durability, and scalability. Implement fault-tolerant systems by avoiding single points of failure, correlated failures, and cascading failures. Avoid overload failures with the circuit breaker and truncated exponential backoff design patterns. Design resilient data storage with lazy deletion. Analyze disaster scenarios and plan for disaster recovery using cost/risk analysis. Security Design secure systems using best practices like separation of concerns, principle of least privilege, and regular audits. Leverage Cloud Security Command Center to help identify vulnerabilities. Simplify cloud governance using organizational policies and folders. Secure people using IAM roles, Identity-Aware Proxy, and Identity Platform. Manage the access and authorization of resources by machines and processes using service accounts. Secure networks with private IPs, firewalls, and Private Google Access. Mitigate DDoS attacks by leveraging Cloud DNS and Cloud Armor. Maintenance and Monitoring Manage new service versions using rolling updates, blue/green deployments, and canary releases. Forecast, monitor, and optimize service cost using the Google Cloud pricing calculator and billing reports and by analyzing billing data. Observe whether your services are meeting their SLOs using Cloud Monitoring and Dashboards. Use Uptime Checks to determine service availability. Respond to service outages using Cloud Monitoring Alerts. Additional course details: Nexus Humans Architecting with Google Cloud: Design and Process training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Architecting with Google Cloud: Design and Process course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Overview This Applied Business Strategy for Managers course will unlock your full potential and will show you how to excel in a career in Applied Business Strategy for Managers. So upskill now and reach your full potential. Everything you need to get started in Applied Business Strategy for Managers is available in this course. Learning and progressing are the hallmarks of personal development. This Applied Business Strategy for Managers will quickly teach you the must-have skills needed to start in the relevant industry. In This Applied Business Strategy for Managers Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Applied Business Strategy for Managers skills to help you advance your career. Acquire a comprehensive understanding of various Applied Business Strategy for Managers topics and tips from industry experts. Learn in-demand Applied Business Strategy for Managers skills that are in high demand among UK employers, which will help you to kickstart your career. This Applied Business Strategy for Managers course covers everything you must know to stand against the tough competition in the Applied Business Strategy for Managers field.  The future is truly yours to seize with this Applied Business Strategy for Managers. Enrol today and complete the course to achieve a Applied Business Strategy for Managers certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Applied Business Strategy for Managers course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Applied Business Strategy for Managers course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Applied Business Strategy for Managers course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Applied Business Strategy for Managers is suitable for anyone aspiring to start a career in Applied Business Strategy for Managers; even if you are new to this and have no prior knowledge on Applied Business Strategy for Managers, this course is going to be very easy for you to understand.  And if you are already working in the Applied Business Strategy for Managers field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Applied Business Strategy for Managers course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Applied Business Strategy for Managers course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Applied Business Strategy for Managers course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Applied Business Strategy for Managers course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: What is Strategy? What is Strategy? 00:01:00 Strategy Definition 00:01:00 Mintzberg Strategy Definitions 00:01:00 What is Strategy and Identifying the Strategy of a Company? 00:01:00 Identifying the Strategy of a Company 00:01:00 Strategy and the Quest for Competitive Advantage 00:01:00 Strategy and the Business Model of the Firm 00:01:00 Why Crafting and Executing Strategy Are Important Tasks 00:01:00 The Ideology of Strategy 00:01:00 The 3C Model and the Triple Bottom Line 00:01:00 Hierarchy of Strategy 00:01:00 Management By Objectives (MBO) 00:01:00 Mintzberg (Strategy and Structure) 00:01:00 Section 02: Strategic Management Approaches Strategic Management Approaches 00:01:00 Prescriptive Strategy 00:01:00 Emergent Strategy 00:01:00 Strategic Thinking 00:02:00 Design Led Thinking 00:01:00 Game Theory 00:01:00 Decision Making Models 00:01:00 Models of Decision Making 00:02:00 Strategic Frameworks and Models 00:01:00 Perspectives on Strategic Directions & the Market Based View (MBV) 00:01:00 VRIO Resource Based Framework and Knowledge Based View 00:02:00 Relational and Transient Based Views 00:01:00 Dominant Themes - Corporate Social Responsibility (CSR) 00:01:00 Dominant Themes - Digital Disruption 00:01:00 Corporate Governance and Ethical Leadership 00:01:00 Strategic Management and Approaches Summary 00:01:00 Section 03: Corporate Planning Evaluating the External Environment of a Company 00:01:00 Relevant Components of the External Environment of a Company 00:02:00 Five Forces Framework 00:01:00 Potential New Entrants and Substitute Products 00:01:00 Buyer/Customer Power, Suppliers and Rivalry 00:02:00 Five Forces Framework 00:01:00 Strategic Group Analysis 00:01:00 Obtaining Necessary Data 00:01:00 Critical Success Factors 00:01:00 Evaluating the Company's Resources, Capabilities & Competitiveness 00:02:00 Analyzing the Position and Current Strategy of a Company 00:01:00 Consumer Needs Analysis and Strategic Alignment 00:01:00 Balanced Scorecard 00:02:00 Analyzing Resources and Capabilities 00:01:00 Resources 00:01:00 Core Competencies 00:01:00 SWOT 00:01:00 The Value Chain and Customer Value Proposition 00:01:00 Different Value Chains 00:02:00 Competitive Strength Assessments 00:01:00 Strategy Mapping 00:01:00 Section Summary 00:01:00 Section 04: Building Your Firm's Business Strategy Building Your Business Strategy for the Firm 00:02:00 Key Actions 00:01:00 The 5 Generic Competitive Strategies 00:01:00 Low-Cost Provider Strategies 00:01:00 Broad Differentiation Strategies 00:01:00 Focused Strategies 00:01:00 Best-Cost Provider Strategies 00:01:00 Developing Competitive Strategies 00:01:00 Offensive and Defensive Strategies 00:02:00 Blue and Red Ocean Strategy 00:01:00 Horizontal and Vertical Strategies 00:02:00 Outsourcing Strategies 00:01:00 Strategic Alliances and Partnerships 00:01:00 Evaluating Business-Unit Competitive Strength 00:01:00 Building Corporate Level Strategy and Crafting New Strategic Moves 00:01:00 Section 05: Building Strategy for the Future Functional Level Strategy 00:01:00 These Strategic Levels Lead to the Functional Strategy 00:01:00 Globalizing Your Strategy 00:02:00 Major Driver for Expansion 00:01:00 Strategic Approaches to Intentional Expansion 00:01:00 Transnational Strategy 00:01:00 How to Compete in Developing Countries 00:02:00 Commerce is Everywhere: New Retail and the Future 00:01:00 Strategy and the Future: Strategic Planning and Sense Making 00:02:00 Strategic Process Principles 00:01:00 Core Strategic Thinking 00:01:00 Summary 00:01:00

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A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

About Course The Business and Communication Essentials Bundle on Xpert Learning is a comprehensive collection of courses designed to help you develop the essential skills and knowledge you need to succeed in the modern workplace. Whether you're a new graduate, a seasoned professional, or a business owner, this bundle will give you the tools you need to communicate effectively, manage documents efficiently, and navigate business etiquette confidently. The Bundle contains the following courses: Business Communication Business Etiquette for the Modern Workplace Business Ethics Document Management What Will You Learn? Communicate effectively in both written and verbal formats with a variety of audiences Manage documents efficiently and effectively using a variety of tools and technologies Navigate business etiquette in a variety of professional settings Understand and apply business communication best practices Course Content Business Communication A Comprehensive Course on Business Communication and Communication Skills In this Business Communication online course by Xpert Learning, you will learn how to adapt your communication style for different audience, how to nuance your communication in different situations and mediums, and in this process, maximize productivity. You will also learn the necessary skills to handle difficult conversations within the workplace. According to a LinkedIn survey, Communication is identified as the most sought-after soft skill among employers. Communication is an essential skill for every individual regardless of position in the hierarchy, industry, or location. For achieving organizational success, effective communication is crucial. Through precise and succinct communication, organizations can develop better strategies, enhance productivity, boost morale, and stimulate innovation. Because communication is so important in business, Organizations want and need people with good communication skills. However, most individuals do not communicate well and they are unaware of the fact. The communication shortcomings of employees and the importance of communication in business explain why you should work to improve your communication skills. Your ability to communicate effectively will determine how others perceive you, and largely, your performance and value in the organization. Business Communication is a Learned skill: you learn when and how to say or write the message that needs to be delivered. You can learn this skill from the comprehensive course developed by Xpert Learning. Through different learning mediums you will learn how to understand your audience and nuance your message accordingly, qualities of Effective Business Writing, how to write precise Business Reports, Emails, how to present a Steller Business presentation, and how to use these skills in your career development. Enroll today in this Business Communication Course and advance your career with Xpert Learning! Introduction to Business Communication Understanding your Audience and Deliver your Message Effective Business Writing Writing Business Reports and Emails Business Presentation Part 1 Business Presentation Part 2 Business Presentation Example Career Development: Job Searching, Resume/CV, Cover Letters, and Interview skills Conclusion Business Etiquette Business Etiquette is a crucial aspect of any professional career and is essential to make a lasting impression in the business world. This course provides a comprehensive guide to mastering business etiquette, covering all the critical aspects of professional behavior and communication. Whether you're starting a new job, seeking a promotion, or simply want to enhance your professional image, this course will provide you with the essential skills and knowledge to succeed. In this course, you will learn the fundamental principles of professional communication, including the art of conversation, effective writing, and active listening. You will also discover the importance of professionalism, including the proper use of social media, and the importance of showing up on time and being prepared for meetings. The business dress code and grooming section covers the best practices for dressing for success, including the appropriate attire for various occasions and events. You will also learn the dos and don'ts of networking manners and how to dress for a successful job interview. The business dining etiquette section teaches you how to make the most of your business meals, from selecting the right restaurant to making the perfect first impression. You will learn the etiquette of using utensils, making toasts, and much more. The meeting etiquette section covers the best practices for conducting successful meetings, including preparing an agenda, managing time effectively, and handling conflict. You will also learn the importance of following up after meetings and the proper use of technology in meetings. In conclusion, this course will provide you with the knowledge and skills to enhance your professional image and succeed in your career. With engaging lessons and practical tips, you'll be equipped with the business etiquette skills to make a lasting impression in any business setting. Whether you're a seasoned professional or just starting your career, this course is an investment in your personal and professional growth. Enroll now and take your professional skills to the next level! Introduction to Business Etiquette Professional communication Impression and Professional Image Business Dress code and Grooming part 1 Business Dress code and Grooming part 2 Business Dress code and Grooming part 3 Dressing and Networking Manners for Special Occasions and Events Dining etiquette Meeting etiquette Conclusion Business Ethics Ethical behaviour brings significant benefits to businesses such as attracting employees, customers and investors. But failure to manage it properly can create huge challenges. Suppose every employee knows the difference between correct or incorrect choices and how to handle various ethical dilemmas. This knowledge is likely to produce a work environment where moral transgressors are held accountable for their actions, ultimately building a healthier workplace for all involved. The course explores topics such as Ethical Decision-Making, Ethical culture in organizations, and Corporate Social Responsibilities .These provide practical information to help employees understand business issues and equip them with practical skills for success. Ethics will be formally defined, and the presenter will discuss the sources of ethical dilemmas and the stakeholder's importance when addressing a problem. Enrol now and strengthen yourself against Unethical practices in Business. Introduction to Business Ethics Ethical Decision-Making Ethical Culture in Organizations Business Ethics in the Digital Age Corporate Social Responsibility Conclusion Document Management Document Management: Develop and implement Document Management Strategy for productivity, security, and cost efficiency Are you tired of sifting through stacks of paper documents, losing important files, and dealing with security breaches? Our Introduction to Document Management course is here to help! In this course, you'll learn how to digitize paper documents and manage electronic files, and discover the benefits of implementing a Document Management System. We'll cover everything you need to know about protecting sensitive information, including implementing security measures, electronic signatures, access controls, and document destruction. You'll also learn how to create and edit digital documents, collaborate with others, and use version control to track changes. Compliance and regulatory considerations are crucial in Document Management, and we'll cover them in-depth. Additionally, we'll explore Document Workflow Management, including best practices for retrieval, archiving, and audit trails. The course will also cover emerging trends and developments in the field of Document Management, including content management, metadata, workflow automation, and electronic forms. You'll learn about information governance and information lifecycle management, and how these concepts impact Document Management. By the end of this course, you'll be able to troubleshoot and solve common Document Management issues, streamline your processes, and save valuable time and resources. This course is perfect for anyone looking to develop their skills in Document Management, from beginners to professionals. Join us today and revolutionize the way you manage documents! With our comprehensive curriculum and expert instructors, you'll gain the skills and knowledge you need to succeed in today's fast-paced digital world. Don't wait - sign up now and take the first step towards efficient and secure Document Management. Introduction to Document Management Digitizing paper documents and managing electronic files Document Management System Implementing security measures to protect sensitive information Document creation and editing Collaboration and Version Control Compliance and regulatory considerations for document management Document Workflow Management Troubleshooting and problem-solving for common document management issues Emerging trends and developments in the field of document management Conclusion A course by Xpert Learning Audience Administrative assistants Office managers Project managers Team leaders Sales professionals Customer service representatives Business owners Anyone who wants to advance their career in the workplace

Course Overview This comprehensive course is designed to provide a well-rounded understanding of GDPR compliance, data protection frameworks, and key cyber security legislation in the UK and beyond. Covering topics from legal obligations under the General Data Protection Regulation to the implications of cyber crime on modern business, this programme equips learners with the knowledge needed to navigate the increasingly regulated digital landscape. Whether you are responsible for handling sensitive data or advising on compliance procedures, this course offers vital insight into maintaining data integrity and organisational transparency. Upon completion, learners will be able to interpret key legal requirements, identify risk areas, and support best practices within their professional setting. Course Description The GDPR Compliance, Data Protection & Cyber Security Law course explores a range of essential subjects that influence today’s data-driven industries. Learners will gain a strong foundation in legal and regulatory aspects of data handling, including the principles of GDPR, cyber law, and anti-money laundering frameworks. The course also includes modules on commercial and business law to deepen understanding of corporate responsibilities in data management. Ideal for legal assistants, compliance officers, or business managers, this course helps learners enhance their ability to assess data security measures and ensure alignment with current regulations. With a structured curriculum and accessible learning materials, this programme supports learners in achieving a robust legal and regulatory understanding. Course Modules: Module 01: GDPR Module 02: Data Protection Module 03: Paralegal Training Module 04: Commercial Law Module 05: Cyber Law Online Course Module 06: Business Law Module 07: Cyber Security Awareness Training Module 08: Anti-Money Laundering (AML) Training (See full curriculum) Who is this course for? Individuals seeking to understand GDPR and data security regulations. Professionals aiming to improve compliance and data governance within their roles. Beginners with an interest in legal and cyber regulatory frameworks. Business owners, managers, or HR personnel responsible for policy implementation. Career Path Data Protection Officer (DPO) Compliance Consultant Cyber Security Policy Advisor Paralegal in Commercial or Cyber Law Information Governance Analyst Risk and Compliance Coordinator Legal and Regulatory Affairs Assistant

Information Management Course Overview This Information Management course provides a comprehensive understanding of the principles and practices essential for effectively managing information in today’s data-driven world. It covers core topics such as strategic planning, databases, management information systems, and the auditing of information systems. The course is designed to enhance learners' understanding of how information can be efficiently organised, secured, and utilised for decision-making within organisations. Upon completion, learners will be equipped with the skills to manage data, ensure compliance with data protection laws, and address ethical and social issues surrounding information management. This course is ideal for individuals looking to advance their knowledge in information management and pursue a career in this dynamic field. Course Description The Information Management course explores critical aspects of managing data and information systems, offering in-depth insights into the processes and tools used in modern organisations. The course covers a broad range of topics, including developing information management strategies, understanding and implementing databases, and examining management information systems (MIS) for efficient decision-making. Learners will also gain knowledge of auditing information systems to ensure accuracy, integrity, and security. The ethical, legal, and social considerations of data protection and information governance are also discussed. Throughout the course, learners will engage with key theories and practices, preparing them to apply their knowledge to various industries, ensuring organisations meet legal requirements and maximise the value of their information assets. Information Management Curriculum Module 01: Introduction to Information Management Module 02: Information Management Strategy Module 03: Databases and Information Management Module 04: Management Information Systems (MIS) Module 05: Auditing Information Systems Module 06: Ethical and Social Issues and Data Protection (See full curriculum) Who is this course for? Individuals seeking to understand the principles of information management. Professionals aiming to enhance their knowledge of information governance and security. Beginners with an interest in data management and organisational systems. Anyone looking to develop skills for improving organisational efficiency and compliance. Career Path Data Analyst Information Manager Records Manager IT Compliance Officer Data Protection Officer Information Systems Auditor

Duration 1 Days 6 CPD hours This course is intended for This overview-level course is ideally suited for professionals seeking an introduction to microservices architecture and its application within a business context. Ideal attendee roles include software developers, system architects, technical managers, and IT professionals who are part of teams transitioning to a microservices approach. It's also an excellent starting point for non-technical roles such as product owners or business analysts who work closely with technical teams and want to better understand and become conversant in the language and principles of microservices. Overview This course combines engaging instructor-led presentations and useful demonstrations with engaging group activities. Throughout the course you'll explore: Understand the Basics of Microservices: Get to know the fundamental principles and characteristics of microservices and how they revolutionize traditional software development approaches. Explore the Design of Microservices: Gain an overview of how microservices are designed based on business requirements and what makes them unique in the software architecture world. Overview of Managing and Scaling Microservices: Get an introduction to how microservices are managed and scaled independently, and understand the significance of these features in your business operations. Familiarize with the Microservices Ecosystem: Learn about the typical patterns, best practices, and common pitfalls in the microservices world, setting a foundation for future learning and implementation. Introduction to Microservices in a Business Context: Acquire a basic understanding of how microservices can be aligned with specific business capabilities, and get a glimpse into how they can coexist with legacy systems in a business setting. Microservices have rapidly emerged as a popular architectural style, breaking down applications into small, independent services that can be developed, deployed, and scaled individually. Microservices offer a robust method to address a variety of projects, such as e-commerce platforms and content management systems, enhancing scalability and boosting productivity. This technology, when employed correctly, can greatly increase software delivery speed and system resilience, making it a crucial skill set for modern technology professionals.Understanding Microservices - A Technical Overview is a one-day course ideally suited for technical professionals seeking an introduction to microservices architecture and its application within a business context. Under the guidance of an industry expert, this engaging class combines lecture-style learning with lively demonstrations, case study review and group discussions.Throughout the course you?ll explore the principles and characteristics that define microservices, how to identify suitable projects for a microservices approach, the factors to consider when designing them, and the strategies to effectively manage and scale them within complex systems. You?ll also learn about the best practices, patterns, and anti-patterns, arming you with the knowledge to make the right architectural choices. This course also explores the real-world implementation of microservices in a business enterprise. We'll discuss how to align the application of microservices with your organization's specific business capabilities, and offer strategies for smoothly integrating this technology within existing legacy systems. Introduction to Microservices Understand what microservices are and their role in modern software development. Introduction to Microservices: what they are and why they matter. Monolithic vs Microservices: highlighting the shift and benefits. Key principles and characteristics of microservices. Identifying suitable applications for microservices transformation. Demo: Analyzing a sample application and identifying potential microservices Architecting and Managing Microservices Learn the basic strategies for scaling and managing microservices. Scaling Microservices: from a single service to hundreds. Key components of a microservices architecture. Introduction to resilience patterns: Circuit-Breakers and Bulkheads. Load management and provisioning in a microservices setup. Understanding the role of cloud services in microservices. Optional Demo: Illustrating how a microservice-based application scales in real-time Designing Microservices Learn the key aspects to consider when designing microservices. Defining microservice boundaries: Deciding the scope of a microservice. Communication patterns in microservices. Understanding Microservice endpoints. Exploring data stores and transaction boundaries in microservices. Overcoming challenges in Microservices design. Demo: Designing microservices for a hypothetical business requirement Implementing Microservices in a Business Enterprise Understand the process and considerations for implementing microservices in an enterprise context. Assessing enterprise readiness for microservices. Building the business case for microservices: strategic advantages and potential challenges. Aligning microservices with business capabilities. Organizational changes: Team structures and processes for microservices. Dealing with Legacy Systems: Strategies for microservices integration. Demo: Exploring a case study of successful microservices implementation in a business enterprise The Microservices Ecosystem Understand the key tools and best practices in the Microservices ecosystem. Understanding the typical Microservices Stack. Monitoring and Logging in Microservices. Introduction to Docker: Containerization of Microservices. Deployment strategies in a Microservices setup. Introduction to Orchestration in Microservices Demo: Containerizing and deploying a simple microservice Microservices Deployment Strategies Understand various ways to safely introduce changes in a microservices environment. The concept of Blue-Green Deployment: changing services without downtime. Canary Releases and Feature Toggles: slowly rolling out changes to users. Database changes in a microservices environment: keeping data consistent. Demo: Examining various deployment strategies Microservices Best Practices and DevOps Learn key strategies to ensure a smooth operation of your microservices setup. The DevOps culture in Microservices: collaboration for efficiency. Defining a Minimum Viable Product in a Microservices setup: building small, delivering fast. Dealing with data in a distributed setup: managing Data Islands. The importance of Continuous Integration/Continuous Delivery in a microservices setup. Governance: Keeping track of your services and their consumers. Demo: Visualizing a simple continuous delivery pipeline Microservices Patterns and Anti-Patterns Learn about common do's and don'ts when working with microservices. Understanding patterns that help with efficient microservices operation. Recognizing and avoiding anti-patterns that can hinder performance. Dealing with common challenges: dependencies between services, managing service boundaries. Demo: Examples of real-world patterns and anti-patterns Simple Overview of OAuth and OpenID for Microservices Introduction to OAuth and OpenID: What they are and why they matter in Microservices. The role of tokens in OAuth 2.0: How they help in securing communications. A simplified look at OpenID Connect: Linking identities across services. Demo

Overview In order to keep a balance between development and the environment, environmental impact assessment is monumental. Gain an in-depth understanding of EIA and develop your skills in this area with our Environmental Impact Assessment Training. The course will provide you with a detailed understanding of EIA. From the modules you will learn about the legal framework of EIA. In addition, the course will educate you on the process and methodologies as well. Further in the study, you will learn impact analysis, mitigation strategies and stakeholder engagement. By the end of the course, you will acquire the key skills you need to conduct environmental management programs.  This course will help you acquire the key knowledge you need to pursue a promising career in the relevant fields. So, join the learning journey and boost your career prospects. Course Preview Learning Outcomes Understand the main principles of Environmental Impact Assessment Get familiar with the legal and regulatory framework of EIA Learn the EIA process and methodologies Build your expertise in impact analysis and mitigation strategies Grasp the significance of stakeholder engagement Develop the expertise required for environmental management programs Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? EIA Stakeholder Engagement Mitigation plan Who Should Take This Environmental Impact Assessment Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Environmental Impact Assessment Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Environmental Impact Assessment Training will equip you with effective skills and abilities and help you explore career paths such as  Environmental Consultant Environmental Analyst Urban Planner Environmental Policy Analyst Module 01: Introduction to Environmental Impact Assessment (EIA) Introduction to Environmental Impact Assessment (EIA) 00:18:00 Module 02: Legal and Regulatory Framework for EIA Legal and Regulatory Framework for EIA 00:18:00 Module 03: EIA Process and Methodologies EIA Process and Methodologies 00:18:00 Module 04: Impact Analysis and Mitigation Strategies Impact Analysis and Mitigation Strategies 00:17:00 Module 05: Stakeholder Engagement and Public Participation Stakeholder Engagement and Public Participation 00:18:00 Module 06: Conducting an Environmental Impact Assessment Conducting an Environmental Impact Assessment 00:22:00 Module 07: Environmental Management Program Environmental Management Program 00:17:00 Module 08: EIA Documentation, Monitoring, and Case Studies EIA Documentation, Monitoring, and Case Studies 00:18:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00