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Whether you're new to swimming or looking to sharpen your strokes, this Health-Enhancing Freestyle Swimming Techniques Course is designed to bring out the best in your body and mind. With clear guidance, you'll explore freestyle techniques that support fitness, breathing control, endurance, and overall wellbeing. This isn’t just about speed or strength—it’s about swimming smarter, improving flexibility, posture and energy while keeping it smooth and steady. Swimming is one of the best forms of low-impact exercise, and freestyle remains the go-to stroke for full-body benefits. In this course, you’ll learn how to glide more efficiently, avoid common mistakes, and build a routine that’s good for the heart, joints, and mental clarity. Whether you're in it for fitness, fun, or just to feel better in your own body—this course keeps it simple, light-hearted, and right on course. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Swimming Module 02: Freestyle Swimming Module 03: Swimming Techniques Body Positioning Module 04: Swimming Techniques Arm Stroke Module 05: Swimming Techniques Breathing Module 06: Swimming Techniques Kick Module 07: Swimming Techniques Stroke and Rhythm Module 08: Different Types of Turns in Swimming Module 09: Gaining Open Water Skills Learning Outcomes Achieve optimal body positioning for efficient swimming strokes. Master the art of freestyle arm strokes, ensuring fluid and powerful movements. Enhance breathing techniques to improve endurance and stamina. Perfect the freestyle swimming kick for streamlined and powerful propulsion. Attain rhythmic synchronisation of strokes, fostering graceful swimming. Gain proficiency in various turns and open water skills for versatile swimming experiences. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to master freestyle swimming techniques. Fitness enthusiasts seeking a dynamic and health-enhancing aquatic workout. Swimmers looking to refine and advance their swimming skills. Those aiming to build confidence in open water swimming. Health-conscious individuals incorporating swimming into their fitness routine. Anyone wanting a holistic approach to aquatic well-being. Individuals keen on embracing a versatile and graceful swimming style. Enthusiasts who see swimming as more than a sport, but a lifestyle. Career path Lifeguard at swimming facilities or open water sites. Swimming Instructor for individuals or group classes. Aquatic Fitness Trainer for water-based fitness programs. Swim Coach for competitive or recreational swimmers. Event Coordinator for open water swimming competitions. Aquatic Rehabilitation Specialist assisting in water-based therapy. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Our exceedingly popular Hospitality Management Course will quickly teach you all the skills needed to oversee and control the administrative tasks of any leisure facility or corporate event. The wide range of managerial abilities necessary to excel as a Hospitality Manager will be delivered to you in one complete package. This expertly written guide will boost your career in Hospitality and allow you to become a valued asset in this sector. You will be presented with a detailed overview of the hotel industry and tutored in the art of recruiting and developing a specialised Hospitality team. All aspects of industry expectations are then taught to you, including; catering, housekeeping, travel, and finance. This complete learning package will provide everything you need as a manager to supply outstanding customer service that will be respected and admired in the business. The Hospitality Management Course provides a wealth of knowledge and recommendations for all levels of learners and enables their career progression in the Hospitality sector. Whether you run a small hotel or organise large corporate events, each online module will add extensive abilities to your resume. The interactive exercises and assessments will affirm your potential and raise your confidence in becoming an accomplished Hospitality Manager. Why choose this Hospitality Management Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional charge of 9.99 and PDF Certificate at 4.99. Who is this course for? This course is aimed at those individuals who work in hotel and leisure industries or organise large hospitality events regularly. It will prove equally useful to departmental leaders or small business owners. Career path The training offered by the Hospitality Management Course will be of great use to those working in hotels or other leisure facilities. As such, it will significantly enhance the careers or roles of: Hospitality Managers Hotel Managers Event Managers Accommodation Managers Catering Manager Conference Centre Manager

Gain expertise in process safety management engineering through EnergyEdge's course. Participate in our classroom training to enhance your skills and knowledge.

>> 24 Hours Left! Don't Let the Spring Deals Slip Away - Enrol Now! << Are you struggling to estimate costs, quantities, and project timelines and deliver the information to clients? Are you looking for a way to improve your Building Quantity Surveying skills? If you are passionate about a career that enables you to move around sectors, gives opportunities to progress, and offers excellent compensation, then this building quantity surveying course is the right choice for you! Courses Are Included in this Building Quantity Surveying & Construction Cost Estimation (Estimator) Package: Course 01: Diploma in Building Quantity Surveying at QLS Level 5 Course 02: Certificate in Construction Site Supervisor at QLS Level 3 Course 03: Diploma in Construction Safety at QLS Level 5 Course 04: Construction Cost Estimation Diploma This comprehensive bundle combines four qualifications to give you a well-rounded understanding of cost management in construction. You'll gain the expertise to measure and calculate quantities of materials needed, understand construction health and safety regulations, oversee construction sites, and most importantly, create accurate cost estimates for building projects. Learning Outcomes of This Quantity Surveying & Cost Estimation Understand the legal framework and principles relevant to construction projects. Demonstrate knowledge of various procurement methods and contract administration. Gain insight into construction materials, methods, and technologies. Develop skills in accurately estimating project costs using relevant tools. Learn techniques for site investigation, organization, and layout planning. Address general site-related health and safety issues and implement safeguards. Learn safe practices for working at heights, in confined spaces, and around equipment. Identify and control chemical, biological, electrical, and fire hazards and much more. So, join us today and gear up for excellence with our Building Quantity Surveying & Construction Cost Estimation course Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Quantity Surveying & Cost Estimation Get a free student ID card with Quantity Surveying & Cost Estimation Training The Quantity Surveying & Cost Estimation is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Quantity Surveying & Cost Estimation course materials The Quantity Surveying & Cost Estimation comes with 24/7 tutor support Start your learning journey straight away! ****Course Curriculum**** Course 01: Diploma in Building Quantity Surveying at QLS Level 5 01: Building Law Principles 02: Building Procurement & Contract Administration 03: Building Technology & Building Surveying 04: Cost Estimation 05: Elements & Factors Influencing Cost Estimation 06: Cost Management 07: Management of Materials for Construction 08: Building Pathology 09: Building Adaption 10: Report Writing 11: Legal Aspects Course 02: Certificate in Construction Site Supervisor at QLS Level 3 Module 01: Introduction to Construction Management Module 02: Preliminary Site Investigation & Site Organisation Module 03: Construction Site Layout Planning and Temporary Facilities Management Module 04: Site Management Module 05: Cost Management Module 6: Health and Safety in Construction Management Course 03: Diploma in Construction Safety at QLS Level 5 Module 01: Managing Health and Safety Module 02: Risk Assessment and Common Risks Module 03: Health and Safety at Work and the Laws Module 04: Reporting Accidents at Work Module 05: General Site Issues Module 06: Working at Height Module 07: Excavation Work and Confined Spaces Module 08: Work Equipment Module 09: Manual and Mechanical Handling Module 10: Chemical and Biological Health Hazards and Control Module 11: - Electrical Hazards and Control Module 12: - Fire Hazards and Control Course 04: Construction Cost Estimation Diploma Module 1- Introduction to Construction Management Module 2- Cost Estimation Module 3- Role of Cost Estimator and New Aspects of Cost Estimation Module 4 - Elements and Factors influencing Cost Estimation Module 5 -Cost Estimation in Construction Industry Module 6 - Cost Management Module 7 - Management of Material for construction Module 08: UK Tax on Property How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Quantity surveyors Site supervisors Project managers Estimators Builders Requirements You will not need any prior background or expertise to enrol in this course. Career path This bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Quantity surveyor Site manager Project manager Cost consultant Estimator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Building Quantity Surveying at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Are you a medical student, or would you like to become a Registered Nurse? This exclusive Control and Administration of Medicine Course will teach you about the standards and legislation guiding the safe handling of medicines, as well as increase your knowledge of the classifications of medicine. The Control and Administration of Medicine Course will teach you best practices for prescribing, checking, obtaining, and dispensing medicines, making it ideal for anyone starting a medical career. You will also learn about the various routes by which medicine is administered, as well as topics like contraindications and record-keeping. Learning Outcomes After completing this Control and Administration of Medicine Course, the learner will be able to: Gain a thorough understanding of the procedures for handling medication safely. Understand the principles and importance of patient confidentiality. Know the routes by which medicine can be administered. Understand the legislation and guidance regarding the safe handling of medicines. Comply with record-keeping requirements. Know the effects that can occur as a result of an adverse reaction. Be fully familiar with the different classifications of medicine. Why Choose Control and Administration of Medicine Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Course Included << Main Course: Control and Administration of Medicine Course GIFT Course: Course 01: Nursing Assistant Diploma Course 02: Diploma in Mastering Psychology >>Other Benefits << Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course] >> Control and Administration of Medicine Course << Course Curriculum Module 1: Overview of Medicine Management Medicines Nomenclature- an Overview Numeracy in Medicine Management A Synopsis on Clinical Pharmacokinetics Different Administration Routes Untoward Drug Reactions The way Drug Interactions Happen Module 2: Significance of Medicine Management Medicines Management- an Overview Why Medication Management Is Important Medication Management Plan Effect of Poor Medicines Management Important Tools for Managing Medications Module 3: The Best Way Medicine Can be Prescribed Essentials of Good Prescribing Recording Medication History Issuing a Drug Prescription Module 4: Common Issues in Pharmacological Management What is Dyspepsia? Acute Diarrhea and Constipation Inflammatory Bowel Disease Nausea and Vomiting Hypertension Diuretics Respiratory Conditions Diabetes Smoking Cessation Module 5: Administering Common Medicines Antibiotics Contraceptives Anticoagulants Antiplatelet Drugs Topical Agents and Emollients Topical Steroids Module 6: Defining Palliative Care Palliative Care- a brief introduction Drug Interactions in Palliative Care When to offer palliative care? Diseases that require palliative care Module 7: Medicine Optimization and its Four Principles Usefulness of Medicine Optimization Four Guiding Principles that Underpin Medicines Optimization Reflecting on Practice: Making Best Use of the Principles Module 8: Handling Medication in Residential Aged Care Facilities (RACFs) Roles and Responsibilities of People Concerned Roles of Medication Advisory Committee Sorting out of Medicines Complementary and Alternative Medicines (CAMs) and Non-Prescription Medicines- a General Overview What Medication Charts Looks Like Medication Evaluation How to Store Medicines Module 9: Law and Legislation Concerning Medicines Key Legislation focused on Health and Social Care Act 2008 Control of Substances Hazardous to Health 2002 Misuse of Drugs Act 1971 Medicines Act 1968 Misuse of Drugs (Safe Custody) Regulations 1973 -------------------- Assessment Method After completing each module of the Control and Administration of Medicine Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Control and Administration of Medicine course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? >> Control and Administration of Medicine Course << This Control and Administration of Medicine Course is suitable for medical students, and anyone interested in a career in health care. It is ideal for those new to the industry and learning key best practices. Requirements >> Control and Administration of Medicine Course << There are no specific requirements for this course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

A Level 2 & 3 Food Hygiene and Safety Diploma is essential for anyone looking to work in the food sector, especially in the UK. These certifications serve as a pledge to maintain the highest standards of food hygiene and safety, cleanliness, and legal compliance. The significance of these qualities cannot be emphasized, especially in light of the increased focus on public health and food safety. They not only improve one's abilities and understanding of handling food properly, but they also lead to a variety of employment options in industries like catering, hotel, retail, and food production. Professionals holding diplomas in food hygiene and safety are still in high demand in the UK, where positions ranging from quality assurance managers to food safety officers are available. Depending on experience and job type, the typical yearly compensation for someone with these qualifications is between £20,000 and £35,000. Furthermore, data show that the significance of food safety protocols is steadily growing as consumer consciousness and governmental oversight both rise, guaranteeing bright futures for those pursuing professions in this field. Key Features This Food Hygiene and Safety Diploma Level 2 & 3 Course Includes: This Food Hygiene and Safety Course is CPD Certified Level 2 & 3 Diploma Free Certificate Developed by Specialist Lifetime Access Course Curriculum Food Hygiene and Safety Diploma Level 2 & 3 Course: Module 01: Introduction to Food Safety Module 02: Supervising Food Safety Practices Module 03: Legislation in Food Safety Module 04: Food Safety Management Systems Module 05: Tools for Food Safety Management Module 06: Microbiology Fundamentals Module 07: Hazards of Contamination Module 08: Strategies for Contamination Control Module 09: Bacterial Food Poisoning and Food-Borne Illness Module 10: Non-Bacterial Causes of Food Poisoning Module 11: Personal Hygiene Practices Module 12: Temperature Control in Food Module 13: Verification and Recording of Temperature Module 14: Preventing Food Spoilage and Ensuring Preservation Module 15: Design and Construction of Food Premises and Equipment Module 16: Efficient Waste Disposal, Cleaning, and Disinfection Module 17: Pest Management in Food Facilities Module 18: Guidelines for Food Storage Module 19: Food Safety and Hygiene on Display and Service Techniques Module 20: Effective Cleaning Practices Module 21: Understanding Food Allergens Module 22: Guidance on Allergens for Food Businesses Module 23: Staff Training in Food Safety Module 24: Adapting and Reopening Your Food Business During COVID-19 Learning Outcomes Food Hygiene and Safety Diploma Level 2 & 3 Course: Introduction to Food Safety: Understand foundational principles for ensuring food safety. Supervising Food Safety Practices: Demonstrate effective supervision of essential food safety procedures. Legislation in Food Safety: Comply with relevant laws governing food hygiene and safety . Food Safety Management Systems: Implement and manage comprehensive food safety systems effectively. Microbiology Fundamentals: Grasp fundamental microbiological concepts essential for food safety. Personal Hygiene Practices: Apply proper personal hygiene measures to ensure food safety. Certification After completing this Food Hygiene and Safety Diploma Level 2 & 3course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Food Hygiene and Safety course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Hygiene and Safety. Moreover, this course is ideal for: Individuals in Food Service Industry who wants apply food hygiene and safety regulations Catering and Hospitality Staff who needs to learn about food hygiene and safety. Food Retail and Supermarket Employees who wants to learn about food hygiene and safety Food Business Managers and Supervisors Aspiring Food Safety Inspectors who needs food hygiene and safety knowledge. Requirements There are no requirements needed to enrol into this Food Hygiene and Safety course. We welcome individuals from all backgrounds and levels of experience to enrol into this Food Hygiene and Safety course. Career path After finishing this Food Hygiene and safety course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Food Hygiene and Safety are: Restaurant Manager - £20K to £35K/year Catering Supervisor - £30K to £35K/year Food Quality Control Inspector - £20K to £35K/year Food Safety Officer - £25K to £35K/year Quality Assurance Technician - £20K to £30K/year Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Phlebotomist course will teach you step-by-step how to do phlebotomy so you can master it.

Do you want to live your passion for health and fitness, or enjoy helping others to have a better life? The Complete Fitness Trainer Certification: Beginner To Advanced course is designed to guide you through a rewarding career in which you can lead others in achieving their health and fitness goals in the most effective manner. This online fitness training certification program aims to provide you with the practical and scientific knowledge to lead, instruct, and motivate individuals or groups in exercise activities, including resistance training, cardiovascular exercise, strength training, and stretching. During the course, you will also learn to assist clients in exercises to minimise injury and promote fitness, as well as demonstrate how to carry out various exercises and routines according to the needs of your clients. By the end of the course, you will earn an internationally recognised certification proving that you have the skills and competencies to work in a variety of facilities, including health clubs, gyms, corporate, community or public fitness centres, with positions ranging from freelance to part-time, full-time and beyond.  Requirements Our Complete Fitness Trainer Certification: Beginner To Advanced course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Why You Should Choose Complete Fitness Trainer Certification: Beginner To Advanced Course Lifetime access to the course CPD Accredited certification on successful completion Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day. Improve your chance of gaining professional skills and better earning potential. Introduction course promo FREE 00:02:00 alternative promo FREE 00:02:00 Introduction & What You Will Learn 00:03:00 Get To Know Your Instructor 00:02:00 how to get your certificate 00:01:00 The Roles & Responsibilities Of A Fitness Coach 00:02:00 Anatomy Anatomy Introduction 00:01:00 Nervous System 00:02:00 Bones & Joints 00:01:00 Muscular System 00:02:00 The 2 Types Of Muscle Fibers 00:03:00 Muscle Contractions Explained 00:02:00 Muscle Agonist & Anatagonist 00:02:00 Cardiovascular System 00:02:00 Client Assessment Client Assessment Intro 00:01:00 The Client Interview 00:02:00 Fitness Assessment 00:03:00 Harvard Step Test 00:02:00 Strength Test: How To Estimate Your 1 Rep Max 00:04:00 Resistance Training Resistance Training Overview 00:01:00 Bodyweight Training vs Weight Training 00:02:00 Bodyweight Fundamentals 00:02:00 Muscle Building Formula 00:09:00 Fat Loss Formula 00:06:00 Hypertrophy Explained: The 3 Types Of Muscle Growth 00:04:00 Weight Training Fundamentals 00:03:00 Progressive Overload 00:03:00 How To Create The Perfect Resistance Training 00:09:00 The 4 Fundamental Exercises For Muscle Growth 00:03:00 How To Warm Up Before Lifting Weights 00:03:00 Exercise Instruction Videos Bench Press 00:01:00 Squats 00:01:00 Deadlift 00:01:00 Overhead Press / Military Press 00:01:00 Barbell Row 00:01:00 Pull-Up 2 00:01:00 Push-Ups 00:01:00 Bodyweight Squat 00:01:00 Lunges 00:01:00 Pull-Up 2 00:01:00 Cardio & Endurance Training Cardio Introduction 00:01:00 The Different Types Of Cardio 00:02:00 Creating The Right Cardio Workout 00:04:00 How To Measure Heart Rate During A Workout 00:02:00 Weight Loss Exercising Myths 00:08:00 Cardio vs Weight Training - Which Is Better For Weight Loss 00:07:00 Cardio For Weight Loss 00:04:00 HIIT Explained 00:07:00 Hiit workout 00:05:00 How To Warm Up Correctly 00:02:00 Flexibility Flexibility Introduction 00:01:00 Most Common Stretching Mistakes 00:04:00 Static vs Dynamic Stretching 00:05:00 Sample Stretching Routine 00:03:00 Resources Resources-Complete Fitness Trainer Certification: Beginner To Advanced 00:03:00

Strategize and Manage your Workplace with ease Workplace management covers all facilities, assets, services, technologies and processes that enhance the ability of workers to collaborate, innovate, work as a team, and learn. Get to learn about workplace management from this helpful course. With enhanced workplace management, organisations aim to achieve greater efficiency, better productivity, as well as financial benefits. Workplace management exceeds the scope of traditional facility management functions as it aims to increase workforce productivity and collaboration. Not as a support function, but as a strategic instrument to support business goals and provide measurable value. Whether it's the management of a single desk or the management of complex real estate portfolios spread-out around the globe, workplace management encompasses all the processes to make your workplaces work. To attain the best state in a workplace, you need to learn how to manage civility, harassment, and violence. Learn these values through this course which will help in the overall operation of the business. Course Highlights Certified Diploma in Workplace Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Workplace Management into 39 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 7 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Diploma in Workplace Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Diploma in Workplace Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Diploma in Workplace Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Managing Civility Module One - Getting Started FREE 00:30:00 Module Two - Introduction FREE 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Managing Harassment Module One - Getting Started FREE 01:00:00 Module Two - The Background FREE 01:00:00 Module Three - Developing an Anti-Harassment Policy 01:00:00 Module Four - Policies in the Workplace 01:00:00 Module Five - Proper Procedures in the Workplace 01:00:00 Module Six - False Allegations 01:00:00 Module Seven - Other Options 00:30:00 Module Eight - Sexual Harassment 01:00:00 Module Nine - Mediation 01:00:00 Module Ten - Conflict Resolution 00:30:00 Module Eleven - The Aftermath 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Managing Violence Module One - Getting Started 00:30:00 Module Two - What Is Workplace Harassment 01:00:00 Module Three - Identifying the Bully 00:30:00 Module Four - How to Handle Workplace Violence 01:00:00 Module Five - Risk Assessment (I) 00:30:00 Module Six - Risk Assessment (II) 00:30:00 Module Seven - Being the Victim 02:00:00 Module Eight - Checklist for Employers 00:30:00 Module Nine - Interview Process 01:00:00 Module Ten - Investigation Process 00:30:00 Module Eleven - Developing a Workplace Harassment Policy 02:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Mock Exam Final Exam