1707 Courses

Navigating the complex landscape of grief in the workplace is a challenge no manager should face unprepared. Our comprehensive course empowers you with the knowledge and tools needed to sensitively support grieving employees, fostering a compassionate and productive work environment. Learn to recognise the signs of grief, understand the grieving process, and integrate empathetic management practices seamlessly into your organisation. By gaining a deeper insight into the emotional and psychological impacts of bereavement, you can offer meaningful support that promotes healing and resilience. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Equip yourself with the expertise to handle bereavement with grace and confidence. Discover the critical role managers play in aiding employees' return to work and understand the legal aspects of bereavement in the UK. Our detailed guidance on developing and implementing an effective bereavement policy will ensure your organisation stands as a pillar of support during difficult times. Join us and transform your approach to employee wellbeing, cultivating a workplace culture that values compassion and understanding. Course Curriculum Module 01: Grief And Bereavement Module 02: Recognising And Acknowledging Grief Module 03: Understanding The Grieving Process Module 04: Bereavement In An Organisation Module 05: The Manager - Understanding The Role Module 06: Bereaved Employees - Returning To The Work Module 07: Impacts Of Grief And One's Mental Health Module 08: Legal Rights - Bereavement In UK Module 09: Bereavement Policy - A Guide For Employers Learning Outcomes: Understand the nuances of grief and bereavement in the workplace context. Recognise and acknowledge signs of grief in employees. Comprehend the stages and process of grieving. Implement supportive practices for bereaved employees returning to work. Navigate the mental health impacts of grief on employees. Apply legal knowledge regarding bereavement rights in the UK. CPD 10 CPD hours / points Accredited by CPD Quality Standards A Manager's Guide in Supporting a Grieving Employee 2:07:39 1: Module 01: Grief And Bereavement 11:53 2: Module 02: Recognising And Acknowledging Grief 04:24 3: Module 03: Understanding The Grieving Process 10:58 4: Module 04: Bereavement In An Organisation 14:17 5: Module 05: The Manager - Understanding The Role 13:22 6: Module 06: Bereaved Employees - Returning To The Work 20:12 7: Module 07: Impacts Of Grief And One's Mental Health 18:22 8: Module 08: Legal Rights - Bereavement In UK 13:54 9: Module 09: Bereavement Policy - A Guide For Employers 13:17 10: CPD Certificate - Free 07:00 Who is this course for? Managers dealing with grieving employees. HR professionals supporting bereavement. Team leaders fostering a supportive workplace. Business owners managing employee welfare. Supervisors ensuring compliance with bereavement policies. Career path Human Resources Manager Employee Assistance Programme Coordinator Workplace Wellness Consultant Occupational Health Advisor Corporate Trainer Organisational Development Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Navigating the complex landscape of grief in the workplace is a challenge no manager should face unprepared. Our comprehensive course empowers you with the knowledge and tools needed to sensitively support grieving employees, fostering a compassionate and productive work environment. Learn to recognise the signs of grief, understand the grieving process, and integrate empathetic management practices seamlessly into your organisation. By gaining a deeper insight into the emotional and psychological impacts of bereavement, you can offer meaningful support that promotes healing and resilience. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Equip yourself with the expertise to handle bereavement with grace and confidence. Discover the critical role managers play in aiding employees' return to work and understand the legal aspects of bereavement in the UK. Our detailed guidance on developing and implementing an effective bereavement policy will ensure your organisation stands as a pillar of support during difficult times. Join us and transform your approach to employee wellbeing, cultivating a workplace culture that values compassion and understanding. Course Curriculum Module 01: Grief And Bereavement Module 02: Recognising And Acknowledging Grief Module 03: Understanding The Grieving Process Module 04: Bereavement In An Organisation Module 05: The Manager - Understanding The Role Module 06: Bereaved Employees - Returning To The Work Module 07: Impacts Of Grief And One's Mental Health Module 08: Legal Rights - Bereavement In UK Module 09: Bereavement Policy - A Guide For Employers Learning Outcomes: Understand the nuances of grief and bereavement in the workplace context. Recognise and acknowledge signs of grief in employees. Comprehend the stages and process of grieving. Implement supportive practices for bereaved employees returning to work. Navigate the mental health impacts of grief on employees. Apply legal knowledge regarding bereavement rights in the UK. CPD 10 CPD hours / points Accredited by CPD Quality Standards A Manager's Guide in Supporting a Grieving Employee 2:07:39 1: Module 01: Grief And Bereavement 11:53 2: Module 02: Recognising And Acknowledging Grief 04:24 3: Module 03: Understanding The Grieving Process 10:58 4: Module 04: Bereavement In An Organisation 14:17 5: Module 05: The Manager - Understanding The Role 13:22 6: Module 06: Bereaved Employees - Returning To The Work 20:12 7: Module 07: Impacts Of Grief And One's Mental Health 18:22 8: Module 08: Legal Rights - Bereavement In UK 13:54 9: Module 09: Bereavement Policy - A Guide For Employers 13:17 10: CPD Certificate - Free 07:00 Who is this course for? Managers dealing with grieving employees. HR professionals supporting bereavement. Team leaders fostering a supportive workplace. Business owners managing employee welfare. Supervisors ensuring compliance with bereavement policies. Career path Human Resources Manager Employee Assistance Programme Coordinator Workplace Wellness Consultant Occupational Health Advisor Corporate Trainer Organisational Development Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Get ready for an exceptional online learning experience with the Event Management, Catering Management, Restaurant Management & Concierge bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Event Management, Catering and Restaurant Management & Concierge is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Event Management package has something for everyone. As part of this package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Event Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Event Management Bundle Comprises the Following CPD Accredited Courses: Course 01: Event Management and Planning Course Course 02: Event Planning Course 03: Party Planner Course 04: Kids Party Planner Diploma Course 05: Hospitality Management Course 06: Catering - Catering Management Course 07: Concierge Course 08: Restaurant Management Course 09: Hotel Operations Training Course 10: Hotel Chief Accountant Training Course 11: Advanced Business Plan - Become an Entrepreneur Course 12: Advanced Pitching for Startups Course 13: Entrepreneurship & Innovation Management Course 14: Abandon The 9-5 Mindset: Become An Entrepreneur Course 15: Entrepreneurship: Startup your New Venture Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Event Management Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Event Management Bundle. Build a strong knowledge base in your chosen course via this bundle. Benefit from the flexibility and convenience of online learning. With this package, validate your learning with a CPD certificate. Each course of Event Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Event Management bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Event Management, Catering and Restaurant Management & Concierge, a rich anthology of 20 diverse courses. Each course in the Event Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This bundle will take you on a unique and enriching educational journey. The Event Management bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, this bundle offers you the flexibility and convenience to learn at your own pace. Make the Event Management package your trusted companion in your lifelong learning journey. CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Event Management, Catering and Restaurant Management & Concierge bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with thisbundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Get ready for an exceptional online learning experience with the Dermatology & Skincare for Makeup Artist bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Dermatology & Skincare for Makeup Artist is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Dermatology & Skincare package has something for everyone. As part of the Dermatology & Skincare for Makeup Artist package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Dermatology & Skincare bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Dermatology & Skincare Gel Manicure and Nail Artist Hairdressing and Barbering Luxury Spa Facial Therapy Course - Step by Step Guide Certificate in Lash and Brow Treatments Makeup Artistry Course Indian Bridal Makeup Curing Eczema Foot Health Practitioner Brow Lamination and Lash Lift, Brow Tint and Lash Tint Aging & Longevity Course Nutrition and Health Level 2 Ketogenic Diet Challenge: Win Your Weight Loss Battle! Infection Prevention Personal Hygiene Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Dermatology & Skincare Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Dermatology & Skincare Bundle. Build a strong knowledge base in your chosen course via the Dermatology & Skincare Bundle. Benefit from the flexibility and convenience of online learning. With the Dermatology & Skincare package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Dermatology & Skincare for Makeup Artist, a rich anthology of 15 diverse courses. Each course in the Dermatology & Skincare bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisDermatology & Skincare for Makeup Artist bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Dermatology & Skincare for Makeup Artist bundle offers you the flexibility and convenience to learn at your own pace. Make the Dermatology & Skincare package your trusted companion in your lifelong learning journey. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Dermatology & Skincare for Makeup Artist bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Dermatology & Skincare for Makeup Artist bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Dermatology & Skincare for Makeup Artist bundle package. Certificates CPD Quality Standard Certificate Digital certificate - £4.99 Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99

Get ready for an exceptional online learning experience with the Productivity, Mindfulness, People Management, Team Management & Leadershipbundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. Productivity, Mindfulness, People Management, Team Management & Leadership is a dynamic package, that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Productivity package has something for everyone. As part of the Productivity, Mindfulness, People Management, Team Management & Leadership package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Productivity bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Personal Productivity Course Workplace Productivity Training How to Create a Productive Workspace Maximise Your Personal Productivity: Negotiation Skills Course Using Mindfulness at Work for Productivity Master Productivity & Time Management In Under 40 Minutes Team Management Level 5 Leadership and Management Course People Management Diploma Productivity Training: The Power Of Massive Action Productivity Secret Hacks Business Productivity Training Course Learn to Make a Fresh Start in Your Life How to Boost Your Brain The Power of Patience Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Productivity Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Productivity Bundle. Build a strong knowledge base in your chosen course via the Productivity Bundle. Benefit from the flexibility and convenience of online learning. With the Productivity package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Productivity, Mindfulness, People Management, Team Management & Leadership, a rich anthology of 15 diverse courses. Each course in the Productivity bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisProductivity, Mindfulness, People Management, Team Management & Leadership bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Productivity, Mindfulness, People Management, Team Management & Leadership bundle offers you the flexibility and convenience to learn at your own pace. Make the Productivity package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Productivity, Mindfulness, People Management, Team Management & Leadership bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Productivity, Mindfulness, People Management, Team Management & Leadership bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Productivity bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Get ready for an exceptional online learning experience with the Study Animal Science and Veterinary Nursing bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Study Animal Science and Veterinary Nursing is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Animal Science package has something for everyone. As part of the Study Animal Science and Veterinary Nursing package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Animal Science bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Animal Science Veterinary Nursing Level 3 Zoology Ecology Ornithology Genetics Animal Care and Psychology Diploma Animal Behaviour Counsellor Diet and Nutrition for Animals Wildlife Rescue and Rehabilitation Pet First Aid, CPR and Pet Business Diploma Canine Communication Horse Care - Equine Psychology Pet Sitting and Dog Walking Dog Training - Feed Your Dog A Raw Diet Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Animal Science Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Animal Science Bundle. Build a strong knowledge base in your chosen course via the Animal Science Bundle. Benefit from the flexibility and convenience of online learning. With the Animal Science package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Study Animal Science and Veterinary Nursing, a rich anthology of 15 diverse courses. Each course in the Animal Science bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisStudy Animal Science and Veterinary Nursing bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Study Animal Science and Veterinary Nursing bundle offers you the flexibility and convenience to learn at your own pace. Make the Animal Science package your trusted companion in your lifelong learning journey. CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Study Animal Science and Veterinary Nursing bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Study Animal Science and Veterinary Nursing bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Animal Science bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Get ready for an exceptional online learning experience with the Revit Architecture and Construction Management Fundamentals bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Revit Architecture and Construction Management Fundamentals is a dynamic package, that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Construction Management package has something for everyone. As part of the Revit Architecture and Construction Management Fundamentals package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Construction Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Revit Architecture Ultimate Interior Design Course Revit Architecture Ultimate Exterior Design for Beginners Revit Architecture Advanced Interior Design Training Construction Management Construction Cost Estimation Construction Safety Intermediate Solidworks Course Finite Element Analysis Using Solidworks Solidworks: Beginner to Advanced Solidworks: Complete CSWA Preparation Solidworks Foundation Training Solidworks Drawing Tools Training: Test Preparation Solidworks: CSWA Exam Preparation Solidworks: CSWP Exam Preparation Architectural Studies Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Construction Management Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Construction Management Bundle. Build a strong knowledge base in your chosen course via the Construction Management Bundle. Benefit from the flexibility and convenience of online learning. With the Construction Management package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Revit Architecture and Construction Management Fundamentals, a rich anthology of 15 diverse courses. Each course in the Construction Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Revit Architecture and Construction Management Fundamentals bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Revit Architecture and Construction Management Fundamentals bundle offer you the flexibility and convenience to learn at your own pace. Make the Construction Management package your trusted companion in your lifelong learning journey. CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Revit Architecture and Construction Management Fundamentals bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Revit Architecture and Construction Management Fundamentals bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Construction Management bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The construction industry is a vital component of the UK economy, contributing £117 billion annually and employing over 2.4 million people. However, with increasing complexities and stringent regulations, professionals in this field face numerous challenges. Are you looking to enhance your skills and knowledge in construction management, structural engineering, or quantity surveying? Do you aspire to stay ahead in this competitive industry? This Construction Management, Structural Engineering & Quantity Surveying bundle offers a wide range of courses designed to equip you with the essential knowledge and practical skills required in the construction industry. From construction management and architectural studies to structural drawing interpretation and quantity surveying, this bundle covers a diverse array of topics. Additionally, it provides valuable insights into specialized areas such as HVAC, bricklaying, cost estimation, green building standards, and health and safety regulations. But that's not all. When you enrol in Construction Management, Structural Engineering & Quantity Surveying Online Training, you'll receive 20 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses are Included in This Construction and Structural Engineering Bundle: Course 01: Diploma in Construction Management Course 02: Read Construction & Structural Drawing Like Expert Course 03: Construction Industry Scheme (CIS) Course 04: Building Quantity Surveying Diploma Course 05: Architectural Studies Course 06: Autocad Electrical Design Course 07: Heating, Ventilation & Air Conditioning (HVAC) Technician Course 08: Bricklaying Course 09: Construction Cost Estimation Diploma Course 10: WELL Building Standard Course 11: LEED Green Associate Course 12: LEED V4 - Building Design and Construction Course 13: Professional Interior Design & Construction Course 14: LOLER Training Course 15: Lone Worker Safety Course 16: Working At Height Course 17: RIDDOR Training Course 18: Site Management Safety Training Scheme (SMSTS) Course 19: Level 3 Health and Safety with First Aid at Work Diploma Take charge of your future in construction. Whether you're looking to launch a new career or upskill for new opportunities, this bundle provides the perfect foundation. Enroll today and take the first step towards a rewarding career in construction! Learning Outcomes of Construction Management Gain a thorough understanding of construction management principles. Develop the ability to read and interpret construction drawings effectively. Master the fundamentals of quantity surveying and cost estimation. Acquire specialized skills in areas like electrical design and HVAC systems. Learn about sustainable building practices and green building standards. Obtain essential health and safety qualifications for the construction workplace. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of this bundle Get a free student ID card with this Training program (£10 postal charge will be applicable for international delivery) This training course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the course materials This course comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Construction Management Module 01: Introduction To Construction Management Module 02: Project Life Cycle And Success Module 03: Cost Management Module 04: Preliminary Site Investigation And Site Organisation Module 05: Site Management Module 06: Cost Estimation Module 07: Elements And Factors Influencing Cost Estimation Module 08: Planning And Management Of Equipment Module 09: Construction Materials Management Module 10: Vendor Analysis In Construction Management and much more... Course 02: Read Construction & Structural Drawing Like Expert Section 01: Architectural & Structural Drawings Of G+3 Residential Building Reading The Architectural Plan of G+3 Residential Building & Planning It Understanding To Read Footing Layout drawing Of G+3 Building Learn to Read Footing Schedule and Reinforcement Drawing of G+3 Building How Combined Footing Reinforcement Is given practically at Site & What is Chair Learn To Read Column Layout & Column Schedule Drawings of G+3 Building Learn to Read Column Reinforcement & Column Lateral Ties & SP-34 Detailing Video Explaining depth of footing, PCC, Development Length & Column Placing Section 02: Etabs Model Of G+3 Residential Building Learn How the G+3 Residential Building is Modeled On E tabs Software How to Define Beam, Column & Slab Sizes in the Etabs Model How Dead Load & Live loads are calculated practically and Applied On The Slab How to Apply Wall load on Beams & How to calculate Wall Load Manually How to Create Load Pattern & Load Combinations in Etabs How to check Footing Reaction & How to Size the footing Using excel Sheets Check Bending Moment of Beam & understand it with Structural drawings Detailing of Beam from Etabs Results & Excel Sheet Values and much more... Course 03: Construction Industry Scheme (CIS) Module 01: Construction Industry Scheme (CIS) Module 02: Coverage Of The Scheme Module 03: Contractors And Registration For The Scheme Module 04: Verification Process Module 05: The CIS Returns Module 06: Record Keeping And CIS Certificates Module 07: Penalties Involved In CIS Module 08: Miscellaneous Information =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate:Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Existing construction workers Aspiring project managers Budding quantity surveyors Those seeking green building expertise Career changers Requirements You will not need any prior background or expertise to enrol in this Construction Management, Structural Engineering & Quantity Surveying bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Site manager Project manager Quantity surveyor Building surveyor Green building consultant Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

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