• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

2677 Courses

Boost Customer Satisfaction: Join us 1 Day Training in Milton Keynes

By Mangates

Customer Service Essentials 1 Day Training in Milton Keynes

Boost Customer Satisfaction: Join us 1 Day Training in Milton Keynes
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Windsor Town

By Mangates

Customer Service Essentials 1 Day Training in Windsor Town

Boost Customer Satisfaction: Join us 1 Day Training in Windsor Town
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Burton Upon Trent

By Mangates

Customer Service Essentials 1 Day Training in Burton Upon Trent

Boost Customer Satisfaction: Join us 1 Day Training in Burton Upon Trent
Delivered In-Person + more
£595 to £795

CRM, PR & Phone-Based Customer Service

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

CRM, PR & Phone-Based Customer Service
Delivered Online On Demand
£299

Patient Customer Service Course

4.3(43)

By John Academy

Overview In order to provide proper medical facilities to the patient, it is vital to provide smooth customer service. Learn how to offer quality service and allow them to have a good experience from the Patient Customer Service Course. Whether you are an aspiring professional or already working in the medical sector, this course will come in handy. The course is designed to provide you with an excellent learning experience. You will be able to familiarise yourself with different areas of patient customer service. Here, you will be able to improve your skills such as operative, organising skills, filling skills and learn how to assist your customers effectively. The course will also include lessons on medical jargon and terminology. By the end of the course, you will develop the competence to handle difficult customers. Along with effective skills, the course will also provide you with a certificate of achievement. This certificate will increase your employability in the relevant fields. Join now! Course Preview Learning Outcomes Get introduced to the different areas of patient customer service Learn how to effectively provide customer services to the patient Improve your operative and organising skills Enhance your knowledge of medical jargon and terminology Build your expertise in effective filing systems Become proficient in dealing with difficult customers Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Patient customer service Filing medical records Organising schedules Who Should Take This Patient Customer Service Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Patient Customer Service Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Patient Customer Service Course Certification After completing and passing the Patient Customer Service Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Patient Customer Service Course will equip you with effective skills and abilities and help you explore career paths such as  Medical Receptionist Patient Services Coordinator Medical Administrator Customer Experience Specialist Healthcare Team Leader Module 01: Introduction To Patient Customer Service Introduction to Patient Customer Service 00:25:00 Module 02: Effective Patient Customer Service Training Effective Patient Customer Service Training 00:26:00 Module 03: Areas Of Patient Customer Service Areas of Patient Customer Service 00:36:00 Module 04: Customer Service Operative Skills Customer Service Operative Skills 00:36:00 Module 05: Organising Schedules Organising Schedules 00:44:00 Module 06: Medical Jargon And Terminology Medical Jargon and Terminology 00:44:00 Module 07: Effective Filing Systems In Medical Offices Effective Filing Systems in Medical Offices 00:35:00 Module 08: Patient Customer Service Soft Skills Patient Customer Service Soft Skills 00:28:00 Module 09: What Customer Service Is To Different Medical Professionals What Customer Service Is to Different Medical Professionals 00:36:00 Module 10: Providing Customer Service And Support To Colleagues Providing Customer Service and Support to Colleagues 00:27:00 Module 11: Handling Difficult Customers Handling Difficult Customers 00:38:00 Assignment Assignment - Patient Customer Service Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Patient Customer Service Course
Delivered Online On Demand6 hours 15 minutes
£24.99

Boost Customer Satisfaction: Join us 1 Day Training in Buxton

By Mangates

Customer Service Essentials 1 Day Training in Buxton

Boost Customer Satisfaction: Join us 1 Day Training in Buxton
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Solihull

By Mangates

Customer Service Essentials 1 Day Training in Solihull

Boost Customer Satisfaction: Join us 1 Day Training in Solihull
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Newcastle

By Mangates

Customer Service Essentials 1 Day Training in Newcastle

Boost Customer Satisfaction: Join us 1 Day Training in Newcastle
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Heathrow

By Mangates

Customer Service Essentials 1 Day Training in Heathrow

Boost Customer Satisfaction: Join us 1 Day Training in Heathrow
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Crewe

By Mangates

Customer Service Essentials 1 Day Training in Crewe

Boost Customer Satisfaction: Join us 1 Day Training in Crewe
Delivered In-Person + more
£595 to £795