9114 Courses

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Logistics real estate encompasses commercial structures meticulously tailored for the storage, handling, and distribution of goods, spanning warehouses, distribution centres, and fulfilment hubs. These vital infrastructures support businesses of varying scales, from local retailers to multinational manufacturers, in ensuring streamlined operations. Our webinar will explore various facets of logistics real estate, focusing on pivotal elements like warehouses and distribution centres, and feature a model spotlighting their critical attributes. If you’re eager to deepen your understanding of logistics assets, join us for this insightful session.

Join us for an inspiring online event where we'll explore the power of purpose in our lives. Discover how finding your purpose can bring clarity, fulfillment, and direction. Reduce stress and gain balance and perspective as you focus on what really matters to you and aligns with your core values.

Clinical coach standardisation events

A Harry Potter Quiz based on the books which focuses on some of the finer details that only true Harry Potter fans may know. This quiz is suitable for those aged 12+ A Zoom link will be sent to those who register and Louise, the host, will provide a link to the quizzing website, Kahoot! on the day of the quiz.

A free 30 minutes taster session on plant focussed meditation or garden therapy. The workshop aims to bring calm, equanimity and well-being. There will be guided meditation and mindful botanical drawing.

Our programme for toddlers is aimed at teaching your child water confidence, key lifesaving skills, a life long love of the water and building the first steps towards swimming unaided. In our sessions your child will benefit from increasing strength, coordination and exercises focused in progression and enjoyment at every lesson. We use songs and games to ensure your little one loves the time you spend together in the pool. We put emphasis on having lots of fun.

Clinical coach standardisation events

Join a vibrant and interactive event designed specifically for secondary school students, aimed at promoting mental health awareness, building emotional resilience, and fostering overall well-being. This exciting event, organized by Dorking Minds, features a variety of hands-on workshops, informative stands, and takeaway resource packs to support students in navigating the challenges they face both in school and at home. From tackling issues like bullying, peer pressure, and social media stress to addressing home-life difficulties, this event equips students with the tools they need to thrive. By focusing on their mental health and emotional well-being, we help empower the next generation to lead healthier, happier lives.

*Understanding Worry* is a FREE, interactive, hands-on workshop, focused on helping you understand uncontrollable, excessive worrying.