Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service. Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base. So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Master essential personal hygiene practices with this comprehensive training. Learn key habits to maintain health and prevent the spread of illness in any environment.
Overview Gain excellence in interpersonal communication and fast-track your career towards success by attending the Life Coach Certificate course. The course offers interactive study materials of coaching fundamentals and additional constructive ideas that will develop your leadership skills and make you a witty professional. Being a coach requires diverse talent to possess. Our expert educator will also train you in implementing the acquired skills effectively. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Life Coach Certificate. It is available to all students, of all academic backgrounds. Requirements Our Life Coach Certificate is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 21 lectures • 07:46:00 total length •Module 01: Introduction to Life Coaching: 01:00:00 •Module 02: History of Life Coaching: 00:10:00 •Module 03: Listening as a Coach: 00:30:00 •Module 04: The Language of Coaching: 01:00:00 •Module 05: Coaching as a Developmental Change Process: 00:45:00 •Module 06: Empowering the Client: 01:00:00 •Module 07: Ethics in Coaching: 00:50:00 •Module 08: Becoming an Effective Leader and Coach: 00:20:00 •Introduction : Let's begin the journey to true love!: 00:09:00 •Mindfulness Practice 01 : Breath- a doorway to freedom!: 00:13:00 •Meditation 02 : Are you ready to fall in love with your body as a sacred temple?: 00:13:00 •Practice 03 : Discover the mystery of the present through sensation tracking: 00:13:00 •Practice 04- If you like freedom this practice is for you!: 00:10:00 •Practice 05 : Opening to the Secret of the Magical Pause: 00:11:00 •Practice 06 : Lining Up Your Speech with Integrity: 00:09:00 •Practice 07 : Dropping Down Into the Mystery of the Golden Realms: 00:09:00 •Practice 08- A Return to the Bliss of Self-Love: 00:07:00 •Now You're Ready to Dive Into Practice - A Review of it All: 00:04:00 •Bonus- Relating to Family In Present Time - Yes you can do it!: 00:02:00 •Guided Meditation- 'Open Your Heart & Experience Unconditional: 00:16:00 •Guided Meditation- 'The Awakened Body': 00:15:00
Course Overview: Did you know that almost half of all accidents involving children happen at schools? The "Paediatric First Aid for Teachers" course equips you with the necessary knowledge and skills to ensure the safety and well-being of your students. Thousands of children experience medical emergencies yearly, from minor cuts and bruises to more serious incidents. As a teacher, you're not just an educator but also a protector. Dive deep into the introduction to Paediatric First Aid, understanding the assessing and providing assistance in emergencies. Tackle more specific scenarios, such as the correct procedures for losing responsiveness and mastering CPR for children. Learn to address common illnesses, injuries, and incidents and understand acute medical conditions in the paediatric world. Additionally, recognise when it's essential to call for an emergency, ensuring that every child gets the immediate attention they deserve. Join today and ensure every child's safety is in your hands. Enrol now! Key Features of the Course: CPD certification upon completion. 24/7 Learning Assistance is available for all enrollees. Engaging learning materials curated by industry experts. Who is This Course For? This Paediatric First Aid for Teachers course is tailored for teachers, teaching assistants, and educational staff members who wish to be prepared to deal with first-aid situations involving children. Learning Outcome Gain a foundational understanding of Paediatric First Aid. Develop skills in assessment and assistance during emergencies. Understand and execute CPR techniques for children. Address common paediatric illnesses, injuries, and incidents effectively. Learn to manage acute medical conditions in children. Recognise the importance and steps of calling for an emergency. Enhance your confidence in ensuring student safety. Strengthen your role as a protective figure in educational settings. Why Enrol in This Course: Stay updated with the most recent and top-reviewed course material on Paediatric First Aid. Boost your credibility as an educator, ensuring not just quality education but also the safety of your students. Requirements: Basic understanding of the English language. Passion to ensure child safety. Career Path: With the skills acquired from this Paediatric First Aid for Teachers course, explore opportunities in: School Nursing - Average UK salary: £27,000 Childcare Supervisor - Average UK salary: £20,000 Early Years Teacher - Average UK salary: £24,000 School Health Assistant - Average UK salary: £19,000 Childcare Centre Manager - Average UK salary: £28,000 Pediatric Healthcare Assistant - Average UK salary: £21,000 School Safety Coordinator - Average UK salary: £23,000 Certification: Upon successful completion of the Paediatric First Aid for Teachers course, students will receive a CPD certification, recognising their expertise in Paediatric First Aid for Teachers. Course Curriculum 6 sections • 6 lectures • 01:55:00 total length •Introduction to Paediatric First Aid: 00:15:00 •Assessment and Assistance: 00:19:00 •Loss of Responsiveness and CPR: 00:17:00 •Paediatric First Aid for Common Illnesses, Injuries and Incidents: 00:35:00 •First Aid for Acute Medical Conditions: 00:19:00 •Call for an Emergency: 00:10:00
'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills Training Course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills Training Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the Negotiation Skills Training course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Courses are included in this Negotiation Skills Training Bundle Course: Course 01: Negotiation Skills Training Course Course 02: Level 2 Certificate in Business Management Course 03: Level 3 Business Administration [ Note: Free PDF certificate as soon as completing the Negotiation Skills Training course ] Detailed course curriculum of the Negotiation Skills Training Course: Module 1: An Overview of Negotiation Module 2: How to Prepare For Negotiations Module 3: The Process of Negotiation Module 4: Ways of Developing Persuasion & Influencing Skills Module 5: Ways of Developing Communication Skills Module 6: How to Develop Active Listening Skills Module 7: Comprehending Body Language Module 8: Assertiveness and Self Confidence Module 9: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method of Negotiation Skills Training After completing each module of the Negotiation Skills Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Negotiation Skills Training After completing the MCQ/Assignment assessment for this Negotiation Skills Training course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? This Negotiation Skills Training course is suitable for candidates committed to their ongoing professional development. This Negotiation Skills Training Course could prove instrumental in taking that important step into a leadership position for the first time. Requirements There are no specific requirements for this Negotiation Skills Training course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included
Throughout this course, you will learn everything you need to know about linear and non-linear regression, regression modeling, and Stata. By the end of this course, you will be able to understand and be confident in interpreting complex types of data using Stata.
Overview This comprehensive course on Master English Speaking 3 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Master English Speaking 3 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Master English Speaking 3. It is available to all students, of all academic backgrounds. Requirements Our Master English Speaking 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 25 sections • 91 lectures • 05:33:00 total length •Introduction: 00:02:00 •Lesson 1 -Alcohol drinking: 00:08:00 •Practice phrases in real situation: 00:03:00 •Practice phrases in movies: 00:04:00 •Practice and check yourself: 00:03:00 •10 phrases about talents and experiences: 00:08:00 •Practice phrases in real situations: 00:03:00 •Practice phrases in movies: 00:03:00 •Practice and check yourself: 00:03:00 •10 phrases for being rich or poor: 00:07:00 •Practice phrases in real situations: 00:04:00 •Practice phrases in movies: 00:03:00 •Practice and check yourself: 00:03:00 •10 Phrases for Talking about Statistics: 00:07:00 •Practice phrases in real situations: 00:03:00 •Practice phrases in movies: 00:03:00 •Practice and check yourself: 00:03:00 •10 ways for telling people to wait: 00:06:00 •Practice phrases in real situations: 00:03:00 •Practice phrases in movies: 00:02:00 •Practice and check yourself: 00:02:00 •10 Ways to speak estimating and guessing: 00:06:00 •Practice phrases in real situations: 00:02:00 •Practice phrases in movies: 00:03:00 •Practice and check yourself: 00:02:00 •10 phrases for making decisions: 00:07:00 •Practice phrases in real situations: 00:03:00 •Practice phrases in movies: 00:02:00 •Practice and check yourself: 00:02:00 •10 phrases to speak about bad and good luck: 00:06:00 •Practice phrases in real situations: 00:03:00 •Practice phrases in movies: 00:02:00 •Practice and check yourself: 00:02:00 •10 ways to speak about relief and stress: 00:07:00 •Practice phrases in real situations: 00:03:00 •Practice phrases in movies: 00:02:00 •Practice and check yourself: 00:02:00 •10 ways to speak about future: 00:07:00 •Practice phrases in real situations: 00:03:00 •Practice phrases in movies: 00:03:00 •Practice and check yourself: 00:02:00 •10 Phrases to avoid answering a question: 00:06:00 •Practice phrases in real situations: 00:03:00 •Practice phrases in movies: 00:02:00 •Practice and check yourself: 00:03:00 •10 phrases to express your uncertainty: 00:07:00 •Practice phrases in real situations: 00:03:00 •Practice phrases in movies: 00:03:00 •Practice and check yourself: 00:03:00 •10 phrases to speak about sth interesting or boring: 00:06:00 •Practice phrases in real situations: 00:02:00 •Practice phrases in movies s14 3: 00:03:00 •Practice and check yourself: 00:02:00 •10 phrases for cheering someone up: 00:05:00 •Practice phrases in real situations: 00:02:00 •Practice phrases in movies: 00:02:00 •Practice and check yourself: 00:02:00 •10 ways to speak about disappointment: 00:06:00 •Practice phrases in real situations: 00:02:00 •Practice phrases in movies: 00:02:00 •Practice and check yourself: 00:02:00 •10 ways to say you don't believe someone: 00:06:00 •Practice phrases in real situations: 00:02:00 •Practice phrases in movies: 00:02:00 •Practice and check yourself: 00:02:00 •10 words we use for bad people: 00:05:00 •Practice phrases in real situations: 00:02:00 •Practice phrases in movies: 00:03:00 •Practice and check yourself: 00:02:00 •10 phrases for describing speaking: 00:05:00 •Practice phrases in real situation: 00:02:00 •Practice phrases in movies: 00:03:00 •Practice and check yourself: 00:02:00 •10 ways to speak about facial expressions: 00:06:00 •Practice phrases in real situations: 00:02:00 •Practice phrases in movies: 00:02:00 •Practice and check yourself: 00:02:00 •10 ways to describe offending: 00:08:00 •Practice phrases in real situations: 00:02:00 •Practice phrases in movies: 00:03:00 •Practice and check yourself: 00:01:00 •10 phrases to speak about bad travel experience: 00:06:00 •Practice phrases in real situations: 00:02:00 •Practice phrases in movies: 00:03:00 •Practice and check yourself: 00:02:00 •10 phrases to give people compliments: 00:04:00 •Practice phrases in real situations: 00:02:00 •Practice phrases in movies: 00:02:00 •Practice and check yourself: 00:02:00 •Download it now: 00:30:00 •Assignment - Master English Speaking 3: 00:00:00
Are you looking to enhance your Aromatherapy skills? If yes, then you have come to the right place. Our comprehensive course on Aromatherapy will assist you in producing the best possible outcome by mastering the Aromatherapy skills. The Aromatherapy course is for those who want to be successful. In the Aromatherapy course, you will learn the essential knowledge needed to become well versed in Aromatherapy. Our Aromatherapy course starts with the basics of Aromatherapy and gradually progresses towards advanced topics. Therefore, each lesson of this Aromatherapy course is intuitive and easy to understand. You will get 3 Courses: Course 01: Aromatherapy Acupressure - Massage Therapist Course 02: Reflexology - Acupressure and Foot Reading Course 03: Deep Tissue Massage Therapy Why would you choose the Aromatherapy course from Compliance Central: Lifetime access to Aromatherapy course materials Full tutor support is available from Monday to Friday with the Aromatherapy course Learn Aromatherapy skills at your own pace from the comfort of your home Gain a complete understanding of Aromatherapy course Accessible, informative Aromatherapy learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Aromatherapy Study Aromatherapy in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Aromatherapy Course Aromatherapy Curriculum Breakdown of the Aromatherapy Acupressure - Massage Therapist Course Introduction Learning the basics of essential oils What you can make for your clients for them to use at home Using aromatherapy for specific emotional, physical and psychological disorders Musculoskeletal Pain and how to treat specific disorders The Basics Of Blending The therapeutic qualities of some common essential oils Curriculum Breakdown of the Reflexology - Acupressure and Foot Reading Course Section 01: Introduction Section 02: Main Acupressure Points Section 03: Tools we can use in our treatment Section 04: Certain Medical Conditions Section 05: Foot Reading And More Curriculum Breakdown of the Deep Tissue Massage Therapy Course Introduction The Massage Strokes Correct and Incorrect Ways Full Body Deep tissue Massage Full Massage Sequence CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Aromatherapy course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Aromatherapy. It is also great for professionals who are already working in Aromatherapy and want to get promoted at work. Requirements To enrol in this Aromatherapy course, all you need is a basic understanding of the English Language and an internet connection. Career path Aromatherapist: £20,000 to £35,000 per year Reflexologist: £20,000 to £30,000 per year Massage Therapist (specializing in Deep Tissue Massage): £18,000 to £35,000 per year Spa Therapist: £18,000 to £28,000 per year Holistic Health Practitioner: £25K to £40K per year Wellness Center Manager: £30K to £45K per year Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included 3 CPD Accredited PDF Certificate Each CPD Accredited Hardcopy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
This course helps you prepare for your CISSP certification. In this course, we will be discussing CISSP? Certification Domain 8 - Software Development Security. This course focuses on how to secure software as we develop it. Domain 8 makes up 11% of the exam questions.
SEN Teacher Training - Special Educational Needs Are you ready to significantly impact the lives of students with special educational needs? Our SEN Teacher Training - Special Educational Needs course offers a comprehensive exploration of critical topics essential for Special Needs Education Teachers. This course is your path to becoming an influential and dedicated educator in special education. As the SEN Teacher Training - Special Educational Needs course begins, you will gain a deep understanding of the legal framework and regulations that govern special education. Besides, you will acquire the skills to analyse how different disabilities and conditions impact the students' participation, engagement, and academic performance. Moreover, this SEN Teacher Training - Special Educational Needs course will assist you in developing leadership skills that are essential for making a difference in the lives of students with SEN. One of the foundations of excellent SEN teaching is understanding how disabilities and conditions affect participation and learning. We break down the learning profiles of SEN conditions like dyslexia, ADHD, and autism spectrum disorder so that you can understand your students' specific problems. With this knowledge, you can develop targeted strategies to unlock each student's potential. In this SEN Teacher Training - Special Educational Needs course, you will learn step-by-step methods for assessment, individualised education plans, differentiation, and evidence-based techniques to enhance learning and engagement. You will also explore the roles and functions contributing to successful support for students with special needs. Enrol now in the SEN Teacher Training - Special Educational Needs course and gain the knowledge to help every child thrive in an academically, socially, and emotionally supportive environment. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. SEN Teacher Training - Special Educational Needs Module 1: Special Needs Education Teacher Special Educational Needs (SEN) Teacher 00:11:00 Module 2: Statutory and Regulatory Context for SEN Statutory and Regulatory Context for SEN 01:02:00 Module 3: Principles and Practice of Leadership in Different Contexts Principles and Practice of Leadership in Different Contexts 00:33:00 Module 4: How SEN and Disabilities Affect Pupils' Participation and Learning How SEN and Disabilities Affect Participation and Learning 00:31:00 Module 5: Strategies for Improving the Performance of the Pupils with SEN Strategies for Improving the Performance of the Pupils with SEN 00:18:00 Module 6: Whole-School Planning and Organisation Whole-school Planning and Organisation 01:04:00 Module 7: Assessment Assessment 00:14:00 Module 8: Teamwork for SEN: Roles and Functions Teamwork for SEN Roles and Functions 01:05:00 Module 9: Planning for Individual Students with SEN Planning for Individual Students with SEN 00:22:00 Module 10: Teaching and Learning in the Inclusive School Teaching and Learning in the Inclusive School 00:40:00