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974 Courses

Communication Course: Questioning and Listening

4.3(43)

By John Academy

Description Learn the necessary skills for becoming an excellent orator with the Communication Course: Questioning and Listening course. Communication plays a vital part in every sphere of your life. Whether you need a pass a job interview or need to request something from a person, appropriate language use is a must. The course is designed to enhance your communication skills. The course starts by explaining the term 'questioning' and explains the reasons for asking a question. As the course lesson proceeds, you will understand the main body language cues, and signs while questioning. The role of emotional intelligence and the use of body languages at the time of questioning will also be discussed in the course. Apart from these, the course illustrates 12 different types of questions along with the pros and cons, examples, and interpersonal implications of these questions. The active listening skills and the strategies of becoming a sound listener will also be explored in the course. Upon completion, you will able to respond appropriately to possible questions. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Communication Course: Questioning and Listening is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Communication Course: Questioning and Listening is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to The Ultimate Guide to Questioning Course Introduction FREE 00:05:00 The Fundamentals - What & Why What is questioning? 00:02:00 What can questions do? 00:10:00 Why do we ask questions? 00:04:00 Active listening Are you listening? 00:09:00 Active Listening Exercise 00:09:00 Body language Body language 00:13:00 The 12 Different Types of Questions Introduction to the 12 question types 00:03:00 Closed questions 00:03:00 Tag or tail questions 00:02:00 Open questions 00:02:00 Imagine questions 00:02:00 Funnel questions 00:02:00 Probing questions 00:06:00 Recall & process questions 00:02:00 Socratic questions - 6 types 00:04:00 Leading Questions 00:02:00 Loaded questions 00:02:00 Rhetorical questions 00:02:00 Empathetic questions 00:03:00 How can people respond to questions? 8 possible question responses 00:06:00 Summary Summary of Ultimate Guide To Questioning 00:04:00 Assessment Assignment - Communication Course: Questioning and Listening 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Communication Course: Questioning and Listening
Delivered Online On Demand1 hour 37 minutes
£18

Managerial Skills For Managers

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 2 Hours 33 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about leadership and management Understand the core competencies and principles of leadership and management Explore the various areas of leadership and management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert leader or manager Managerial Skills For Managers Course Master the skills you need to propel your career forward in leadership and management. This course will equip you with the essential knowledge and skillset that will make you a confident leader or manager and take your career to the next level. This comprehensive managerial skills for managers course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this managerial skills for managers course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective leadership and management practice and equip you with the essential skills, confidence and competence to assist you in the leadership and management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in leadership and management. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for leader or manager or for people who are aspiring to specialise in leadership and management. Enrol in this managerial skills for managers course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive managerial skills for managers course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this leadership and management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This managerial skills for managers course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This managerial skills for managers course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This managerial skills for managers course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Personal Effectiveness - How To Be An Awesome Professional Monday: Self-confidence 00:06:00 Tuesday: Personal Time Management 00:10:00 Wednesday: Assert Yourself 00:10:00 Thursday: Problem Solving 00:06:00 Friday: Presenting 00:07:00 Managing Individuals - How To Get the Best From Your People Monday: Goal Setting 00:03:00 Tuesday - Delegation 00:06:00 Wednesday: Feedback 00:04:00 Thursday: Poor Performance 00:07:00 Friday: Coaching 00:06:00 Communication Skills - How To Make Your Management Voice Heard Monday: Listening 00:03:00 Tuesday - Motivating 00:07:00 Wednesday: Meetings 00:05:00 Thursday: Negotiating 00:05:00 Friday: Conflict 00:05:00 Team Management - How To Create and Keep A High Performance Team Monday: The Power of Teams 00:04:00 Tuesday: Team Development 00:08:00 Wednesday: Team Maintenance 00:06:00 Thursday: The Four Essentials of Team Management 00:07:00 Friday: Team Meetings 00:04:00 Manager's Toolkit - How To Adapt To Whatever The Job Throws At You Monday: Emotional Intelligence 00:03:00 Tuesday: Transactional Analysis 00:09:00 Wednesday - The SCOPE Process 00:02:00 Thursday: Selecting Management Styles 00:04:00 Friday: The Powerhouse Loop 00:03:00 Assessment Assessment - Managerial Skills For Managers 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Managerial Skills For Managers
Delivered Online On Demand
£19

Paralegal Training

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about paralegal or legal secretary Understand the core competencies and principles of paralegal or legal secretary Explore the various areas of paralegal or legal secretary Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert paralegal or legal secretary Paralegal Training Course Master the skills you need to propel your career forward in paralegal or legal secretary. This course will equip you with the essential knowledge and skillset that will make you a confident paralegal or legal secretary and take your career to the next level. This comprehensive paralegal course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this paralegal course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective paralegal or legal secretary practice and equip you with the essential skills, confidence and competence to assist you in the paralegal or legal secretary industry. You'll gain a solid understanding of the core competencies required to drive a successful career in paralegal or legal secretary. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for paralegal or legal secretary or for people who are aspiring to specialise in paralegal or legal secretary. Enrol in this paralegal course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive paralegal course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this paralegal or legal secretary can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This paralegal course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This paralegal course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This paralegal course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:01:00 The Legal Support Specialist: Definition - Titles and Role - Scope of Work The Legal Support Specialist: Definition - Titles and Role - Scope of Work 00:03:00 Working in a law firm or in-house legal department - Differences and advantages 00:07:00 Legal Framework for the Legal Support Specialist: Standards and code of conduct 00:08:00 The Job Description of Legal Assistants 00:09:00 Career Development Plan 01:48:00 Matter Management - The Legal Matter Life Cycle The Matter Management Life Cycle 00:03:00 Phase 1: Receive the Matter - The “Legal Service Order Form” 00:09:00 Phase 2: Assess the Matter - Conflict Check - KYC and DD checks 00:06:00 Phase 3: Assign the Matter - Criteria for team assignments 00:05:00 Phase 4: Engage the client - Letter of Engagements and Billing Arrangements 00:07:00 Phase 5: Deliver the work 00:02:00 Phase 6: Manage - Timekeeping - Understanding the billing system 00:03:00 Phase 6: Manage - Review of Narratives 00:05:00 Phase 7: Close the matter - Closure checklist and Lesson Learned 00:25:00 Files, Documents and Records Management File Management - How to create and manage a filing system for your company 00:07:00 Records and Documents Management 00:09:00 Mastering your soft skills Soft skills for Legal Assistants 00:03:00 Communication Skills - E-mail Communication Ettiquete 00:13:00 Emotional Intelligence at the workplace 00:25:00 Stress Management 00:15:00 Confidentiality at the workplace 00:09:00 Assessment Assessment - Paralegal Training 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Paralegal Training
Delivered Online On Demand
£19

Certificate Course in HR and Leadership Management

4.3(43)

By John Academy

Learn how to become the best leader you could ever be with this Certificate Course in HR and Leadership Management! Description: What we offer is a high-quality Certificate Course designed to equip managers and potential leaders with necessary skills to be the best in the field. This course will also help you to discover new, innovative sources of opportunities to develop HR and Leadership management skills. Furthermore, it will help you enhance your general management and leadership skills for you to become an effective and efficient leader in your chosen industry. With this certificate course, you will be equipped with great information on leadership skills as we will help you learn, step by step, through the exact process that developed to help people put an end to the struggles to become a leader. This course will surely provide you with all the necessary knowledge and skills you need to have to achieve your career goals and become a successful leader! Who is the course for? For employees who are aiming for a promotion, joining a team leader role for the first time or looking forward to becoming a top executive. Or anyone who are interested in improving and honing their leadership potential Entry Requirement: This course is available to all learners, of all academic backgrounds. However, it's more advantageous if you have an experience in management or in a supervisory role. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: A Certificate Course in HR and Leadership Management will be useful and would be beneficial for the management occupations especially the following careers: General Manager Director Human Resources ManagersOperation Manager Supervisor Administrative Services Manager Management Directors And other Top Executives Certificate Course in HR and Leadership Management - Updated Version HR Management Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Leadership Management Module 01: Developing the Leader Within You 00:21:00 Module 02: Emotional Intelligence in Leadership 00:17:00 Module 03: Communication Skills 00:26:00 Module 04: Public Speaking 00:30:00 Module 05: Critical Thinking in Problem-Solving and Decision Making 00:23:00 Module 06: Motivation and Counselling 00:16:00 Module 07: Management and Leadership 00:26:00 Certificate Course in HR and Leadership Management - Old Version Leader & HR Management Leader and HR Management 00:30:00 Commitment and HR Management Commitment and HR Management 01:00:00 Team Management Team Management 00:30:00 Build A Mastermind Group Build A Mastermind Group 02:00:00 People Recognition in HR Management People Recognition in HR Management 00:30:00 Performance, Goals and Management Performance, Goals and Management 00:30:00 Think Outside The Box Think Outside The Box 00:30:00 Be Passionate about Your Work Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader The Importance Of A Good Team Leader 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Certificate Course in HR and Leadership Management 00:20:00 Final Exam Final Exam- Certificate Course in HR and Leadership Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Certificate Course in HR and Leadership Management
Delivered Online On Demand13 hours 35 minutes
£18

Emotional Intelligence and Body Language Diploma

4.3(43)

By John Academy

Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envían las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un título: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £39 o en formato PDF a un costo de £24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en línea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Inteligencia Emocional Módulo Uno: Inicio 00:05:00 Módulo Dos: ¿Qué es la inteligencia emocional? 00:10:00 Módulo Tres: Habilidades de la Inteligencia Emocional 00:05:00 Módulo Cuatro: Habilidades de Comunicación Verbal 00:10:00 Módulo Cinco: Habilidades de Comunicación No Verbal 00:05:00 Módulo Seis: Gestión Social y Responsabilidad 00:05:00 Módulo Siete: Herramientas para Regular tus Emociones 00:05:00 Módulo Ocho: Tomando el Control 00:10:00 Módulo Nueve: Prácticas de Negocio (I) 00:10:00 Módulo Diez: Prácticas de Negocio (II) 00:05:00 Módulo Once: Haciendo un Impacto 00:10:00 Módulo Doce: Finalizando 00:05:00 Conceptos Basicos del Lenguaje Corporal Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Comunicando con Lenguaje Corporal 00:20:00 Módulo Tres: Leyendo el Lenguaje Corporal 00:30:00 Módulo Cuatro: Errores Relacionados con el Lenguaje Corporal 00:20:00 Módulo Cinco: Diferencias de Genero 00:30:00 Módulo Seis: Comunicación No Verbal 00:30:00 Módulo Siete: Expresiones Faciales 00:30:00 Módulo Ocho: El Lenguaje Corporal en los Negocios 00:20:00 Módulo Nueve: Las Mentiras y el Lenguaje Corporal 00:20:00 Módulo Diez: Mejorar El Lenguaje Corporal 00:30:00 Módulo Once: Combinando Las Palabras con Los Movimientos 00:20:00 Módulo Doce: Cierre 00:05:00 Evaluación Presente su tarea 00:00:00

Emotional Intelligence and Body Language Diploma
Delivered Online On Demand5 hours 45 minutes
£25

Remote Management Skills for Virtual Assistants

By Writewow Solutions

Sharpen Your Virtual Management Skills, Enhance Your Productivity and Collaborate Effectively to Drive Results.

Remote Management Skills for Virtual Assistants
Delivered Online On Demand3 hours
£15

Psychology of Anxiety & Stress Diploma

4.7(160)

By Janets

Unlock a deeper understanding of the human mind with our Psychology of Anxiety & Stress Diploma. Explore the intricacies of anxiety and stress, learn effective coping mechanisms, and gain valuable insights into mental well-being. This comprehensive online course offers expert guidance, empowering you to navigate the complexities of psychological stressors. Elevate your knowledge, enhance your emotional intelligence, and embark on a journey towards a healthier, more resilient mindset. Enroll now for a transformative learning experience in the fascinating realm of psychology.

Psychology of Anxiety & Stress Diploma
Delivered Online On Demand6 days
£25

Sales Negotiation Training

5.0(10)

By Apex Learning

Overview This comprehensive course on Sales Negotiation Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Sales Negotiation Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Sales Negotiation Training. It is available to all students, of all academic backgrounds. Requirements Our Sales Negotiation Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 53 lectures • 02:11:00 total length •The Mind Of A Consultant: 00:03:00 •Mastering Sales Is Mastering Life Skills: 00:03:00 •The Continuous Journey: 00:02:00 •Universal Laws Of Success: 00:01:00 •The Three Pillars Of Success: 00:01:00 •Personal Honesty: 00:01:00 •Diligence: 00:02:00 •Deferred Gratification: 00:04:00 •Suppression Of Principle: 00:03:00 •Emotional Intelligence: 00:02:00 •Core Principles Of Emotional Intelligence: 00:04:00 •The Problem Is Internal: 00:02:00 •The Two Motivational Forces: 00:05:00 •Product Confidence: 00:03:00 •The Negotiation Station: 00:02:00 •Core Principles Of Negotiation: 00:01:00 •Focusing On Them: 00:02:00 •Everyone Has To Win: 00:04:00 •Matching Values: 00:03:00 •The Path Of Least Resistance: 00:02:00 •Shifting The Weight: 00:06:00 •The Persuasion Secret: 00:01:00 •How To Persuade Someone: 00:01:00 •The Electric Car: 00:02:00 •The Fashionable Trainers: 00:02:00 •Competency Levels: 00:03:00 •Assessing Competency Levels: 00:04:00 •Features Benefits And Values: 00:02:00 •The Christmas Tree Negotiation: 00:04:00 •B2B Value Propositions: 00:03:00 •Deepening The Value: 00:02:00 •Over Decorating The Tree: 00:03:00 •The Big 12: 00:01:00 •Authority: 00:04:00 •Social Proof: 00:03:00 •Group Identity: 00:02:00 •Deflecting Fault: 00:02:00 •Ask For Advice: 00:02:00 •Compliment Their Negotiations: 00:02:00 •Reciprocity: 00:02:00 •Scarcity: 00:02:00 •Off Set Values: 00:02:00 •Stepped Commitments: 00:02:00 •Fear And Hope: 00:02:00 •Ranked Priorities: 00:07:00 •Negotiating A Price: 00:01:00 •The Market Price: 00:02:00 •The Anchor Price: 00:02:00 •The Walk Away Price: 00:02:00 •The First Offer: 00:03:00 •The Counter Offer: 00:04:00 •Activities To Complete Negotiation Skills: 00:01:00 •Order Your Certificate: 00:00:00

Sales Negotiation Training
Delivered Online On Demand2 hours 11 minutes
£12

Essentials of Becoming a Manager and Managing Teams

5.0(10)

By Apex Learning

Overview This comprehensive course on Essentials of Becoming a Manager and Managing Teams will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Essentials of Becoming a Manager and Managing Teams comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Essentials of Becoming a Manager and Managing Teams. It is available to all students, of all academic backgrounds. Requirements Our Essentials of Becoming a Manager and Managing Teams is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 144 lectures • 09:09:00 total length •What to Expect & About Me: 00:02:00 •Well Done!: 00:02:00 •It's a Different Job: 00:03:00 •You're Scared? Good!: 00:02:00 •The Manager Mindset: 00:03:00 •Set Expectations: 00:04:00 •Get Learning Leadership!: 00:03:00 •What is Culture?: 00:02:00 •Culture of Fairness: 00:08:00 •People Are Crazy: 00:02:00 •Mastering One To One Meetings: 00:05:00 •Manager to Coach: 00:07:00 •Me? A Psychologist?: 00:02:00 •Emotional Intelligence: 00:05:00 •Mastering Performance Evaluations: 00:07:00 •Welcoming New Starters: 00:07:00 •How to Hire a Diverse Workforce: 00:06:00 •Get the Basics Right Every Time: 00:02:00 •Conclusion: 00:02:00 •Introduction: 00:02:00 •The Importance of the Interview Process: 00:03:00 •What's Wrong With The Interview Process: 00:07:00 •Human Vs. Algorithm: 00:02:00 •Unconscious Interviewer Biases: 00:03:00 •Be Data Driven: 00:03:00 •Let's See You In Action: 00:02:00 •Keep it Relevant: 00:02:00 •Seriously Avoid These Topics: 00:03:00 •Benefits of a Diverse Workforce: 00:03:00 •How to Hire a Diverse Workforce: 00:06:00 •Hunger and Desire Over Skills: 00:03:00 •Culture Addition, Not Culture Fit: 00:03:00 •Compliment, Backup or Add To The Team: 00:05:00 •Hiring The Right Rank: 00:04:00 •What Are Your Location Restrictions: 00:01:00 •The Risk Of Delivering Less: 00:02:00 •The Risk Of Burnout: 00:02:00 •The Risk Of Losing The Headcount: 00:02:00 •Confirm The Job Is What They Think It Is: 00:02:00 •Sell Yourself, The Team & The Company: 00:03:00 •Don't Be A Jerk: 00:02:00 •It's Not About Making You Look Good: 00:02:00 •Managing Recruitment Agencies: 00:04:00 •Communications With The Candidate: 00:03:00 •Be Ready: 00:03:00 •Assign A Buddy: 00:02:00 •You Got It Wrong!: 00:02:00 •Conclusion: 00:03:00 •What To Expect From The Course: 00:02:00 •Why Even Bother?: 00:07:00 •What Learning Used To Be Like: 00:02:00 •Individual Learner: 00:01:00 •Everyone Says They Are A Self-Learner: 00:10:00 •Online Communities: 00:02:00 •Embedding Learning Into Daily Life: 00:03:00 •Teach It To Learn It: 00:02:00 •Learning New Vs Becoming Expert: 00:01:00 •Listen Faster: 00:01:00 •Tom's Approach: 00:02:00 •The Paid Training Course Is History: 00:03:00 •Develop The Right Mental Habits: 00:06:00 •Make It Easier On Yourself: 00:02:00 •Manager Responsibilities: 00:01:00 •Are You Really A Centre Of Excellence?: 00:02:00 •Learning As Part Of Performance Evaluation: 00:02:00 •Don't Worry If People Leave: 00:01:00 •The Benefits Of A Skilled User Base: 00:02:00 •Push It, Push It, Push It: 00:01:00 •The Golden Hour: 00:09:00 •Internal Mobility: 00:03:00 •Team Secondment: 00:02:00 •Make People Good Enough To Quit: 00:03:00 •Lunch & Learns: 00:02:00 •Personalised Learning Plans: 00:02:00 •Use It Or Lose It: 00:02:00 •Certifiably Great: 00:02:00 •Get A Learning Buddy: 00:02:00 •Senior Leaders Responsibilities: 00:01:00 •Walk It From The Top: 00:02:00 •Learning Wherever, Whenever: 00:02:00 •Show Us The Data: 00:02:00 •Create Learning Champions: 00:02:00 •Gamification: 00:02:00 •Sell, Sell, Sell: 00:03:00 •Don't Block The Useful Sites: 00:03:00 •Create A Varied Library Of Resources: 00:02:00 •Encourage Conferences And Seminars: 00:04:00 •The Feedback Loop: 00:02:00 •Learning Is Expensive: 00:03:00 •Learning Takes Time: 00:02:00 •Concluding Remarks: 00:04:00 •Interview Masterclass - Maximize Your Chances of Success: 00:03:00 •Get Yourself Game Ready!: 00:08:00 •Final Prep Tips! 1-2 Days Before Interview: 00:03:00 •It's Interview Day! How to ACE the interview!: 00:07:00 •Positive Personality Traits Interviewers Are Desperate For: 00:07:00 •How to Engage & Impress in Conversation: 00:05:00 •The Art of Asking Questions: 00:08:00 •How to Answer Questions Using Skill & Psychological Tricks: 00:10:00 •After Interview - Still More You Can Do: 00:05:00 •Staying Professional: 00:02:00 •That Wasn't What You Expected!!: 00:03:00 •Waiting For The Answer: 00:02:00 •Let's Review The Tips - So Much To Consider: 00:04:00 •Introduction to Overcoming Burnout: 00:03:00 •The Problem of Burnout in Modern Workplaces: 00:06:00 •Symptoms of Burnout - Do You Have It?: 00:03:00 •How Individuals Can Fight Back Against Burnout: 00:12:00 •How Leaders Can Create A Burnout Free Culture: 00:10:00 •Let's Review The Advice - What's Important?: 00:03:00 •Characteristics of Great Leaders - Introduction: 00:02:00 •Honesty, Coaching & The Mission: 00:08:00 •Empathy, Togetherness & Feedback: 00:06:00 •Change, Authenticity & Enablement: 00:05:00 •Perspective, Empowerment & Emotional Intelligence: 00:05:00 •My Favourite Tips & Bonus!: 00:05:00 •What to Expect: 00:04:00 •What & Why?: 00:03:00 •The Cost of Meetings: 00:02:00 •Red Amber & Green Meetings: 00:06:00 •Do You Need A Meeting?: 00:04:00 •Timing Considerations: 00:07:00 •Contents of the Invite: 00:03:00 •Scheduling Etiquette: 00:07:00 •Considerations for Externals: 00:05:00 •The Meeting as an Opportunity: 00:02:00 •Chairing Meetings: 00:01:00 •Your Agenda: 00:08:00 •Kicking Off: 00:06:00 •During The Meeting: 00:08:00 •After Meeting Minutes: 00:06:00 •Considerations: 00:06:00 •Concluding Remarks: 00:02:00 •What To Expect & About Me: 00:02:00 •Management Vs. Coaching: 00:07:00 •What Is Culture?: 00:02:00 •Culture of Fairness: 00:08:00 •How To Be A Great Listener: 00:05:00 •Mastering Performance Evaluations: 00:07:00 •Welcoming New Starters: 00:07:00 •Stupid Things NOT To Say To Your Team: 00:07:00 •Your Team Made A Mistake: 00:06:00 •Mastering Crucial Conversations: 00:05:00 •When to Fire Someone: 00:06:00

Essentials of Becoming a Manager and Managing Teams
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