12157 Courses

This specialised program is designed to refresh your knowledge and skills in providing immediate medical assistance in workplace incidents. Whether you are a seasoned first aider or simply need to renew your certification, this course ensures you are up to date with the latest knowledge and skills. This Course At A Glance Define first aid and analyse the key annual statistics Understand how to conduct the primary and secondary survey stages Demonstrate compliance with the 1981 Health and Safety (First-Aid) Regulations Understand the importance of personal protective equipment Learn how to do cardiopulmonary resuscitation (CPR) (CPR) Understand how to place casualties in a recovery position Understand how to use external automatic defibrillators (AED) Know how to treat scalds, burns, electrical burns, and chemical burns. Emergency First Aid at Work Course Overview What is Emergency First Aid? Well it's exactly that, the first aid to be offered if an incident occurs. Not many of us are confronted with scenes of blood and gore in our everyday lives - so usually first aid could be as simple as sticking a plaster on a small cut. But what if you did find yourself confronted with a more serious situation. This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help. In the most serious situations a first aider's role will be to assess the scene so that accurate information can be passed to Emergency services and then to act appropriately to try and increase the patients odds of survival. Who should take this course? This Emergency First Aid at Work Course is primarily aimed at: Trained First Workplace Aiders Aspiring First Aiders First Aiders looking to refresh their knowledge Anyone who is motivated to help others by providing first aid Any employee or employer in a workplace who is interested in first aid This course is not limited to a specific field. It might also be valuable to a broader audience interested in learning about workplace first aid so that they can help themselves or others at the event of an emergency. Entry Requirements There are no academic entry requirements for this Emergency First Aid at Work Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Emergency First Aid at Work Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1: What is First Aid. Module 2: Barriers, ABCDs and the recovery position Module 3: CPR and AEDs Module 4: Choking Module 5: Bleeding Module 6: Shock Module 7: Spinal Injuries Module 8: Breaks Module 8: Breaks Module 10: Sprains Module 11: Managing an Incident & Record Keeping Module 12: Burns & Scalds Module 13: Electric Shock Module 14: Eye Injuries Module 15: Anaphylaxis and Diabetes Module 16: Heart Attack & Stroke Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 Overview This specialised program is designed to refresh your knowledge and skills in providing immediate medical assistance in workplace incidents. Whether you are a seasoned first aider or simply need to renew your certification, this course ensures you are up to date with the latest knowledge and skills. This Course At A Glance Define first aid and analyse the key annual statistics Understand how to conduct the primary and secondary survey stages Demonstrate compliance with the 1981 Health and Safety (First-Aid) Regulations Understand the importance of personal protective equipment Learn how to do cardiopulmonary resuscitation (CPR) (CPR) Understand how to place casualties in a recovery position Understand how to use external automatic defibrillators (AED) Know how to treat scalds, burns, electrical burns, and chemical burns. Emergency First Aid at Work Course Overview What is Emergency First Aid? Well it's exactly that, the first aid to be offered if an incident occurs. Not many of us are confronted with scenes of blood and gore in our everyday lives - so usually first aid could be as simple as sticking a plaster on a small cut. But what if you did find yourself confronted with a more serious situation. This Emergency aid course will highlight some of the most common situations that you might come across and the actions that you can take to help. In the most serious situations a first aider's role will be to assess the scene so that accurate information can be passed to Emergency services and then to act appropriately to try and increase the patients odds of survival. Who should take this course? This Emergency First Aid at Work Course is primarily aimed at: Trained First Workplace Aiders Aspiring First Aiders First Aiders looking to refresh their knowledge Anyone who is motivated to help others by providing first aid Any employee or employer in a workplace who is interested in first aid This course is not limited to a specific field. It might also be valuable to a broader audience interested in learning about workplace first aid so that they can help themselves or others at the event of an emergency. Entry Requirements There are no academic entry requirements for this Emergency First Aid at Work Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Emergency First Aid at Work Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1: What is First Aid. Module 2: Barriers, ABCDs and the recovery position Module 3: CPR and AEDs Module 4: Choking Module 5: Bleeding Module 6: Shock Module 7: Spinal Injuries Module 8: Breaks Module 8: Breaks Module 10: Sprains Module 11: Managing an Incident & Record Keeping Module 12: Burns & Scalds Module 13: Electric Shock Module 14: Eye Injuries Module 15: Anaphylaxis and Diabetes Module 16: Heart Attack & Stroke Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQ What are the 3 aims of emergency first aid at work? First aid training has 3Ps as main objectives: preserving life, preventing injury from worsening, and aiding recovery. Additional purposes include pain relief and protecting the unconscious. What is the minimum requirement for first aid in the workplace? As per the HSE guidelines, the minimum first aid requirements include a properly stocked first aid kit, an assigned person responsible for first aid arrangements, and clear communication to employees explaining the first aid procedure. How long is emergency first aid at work valid? Certificates for first aid at work expire after three years. First-aiders must undertake a necessary requalification course to obtain another three-year certificate before the certificates expire. Is emergency first aid at work enough? An Emergency First Aid at Work course is suitable for low-risk workplaces. According to the guidelines, if you have more than 50 employees, you should have at least one first aider for every 100 employees. However, if you have 101 employees, you will need to have at least two first aiders available. Will I be able to develop a career as a first workplace aider after completing this course ? It is possible to secure a career with an accredited qualification. Therefore completing this course and obtaining the qualification certificate will provide additional merit to your resume, making you stand out among the other candidates and boost your career achievements. What are the benefits of CPD for students and employees? Once you get into this Emergency First Aid at Work Online Course , the instructor will assist you in every possible way. Practice makes a man perfect; the more you practise, the better you become. So, even after completing the Lead Academy course, make sure to continue practising the lessons and skills you have learned daily until you become a proficient emergency first aider. I reside outside the UK. Can I still be enrolled in this course? Surely! You can access any Lead Academy course from anywhere in the world and anytime. How will I purchase this course? First, select your desired course plan among the multiple existing course plans on the right side of your screen, then select the payment type, and once you made the payment, you can access the course any time you want. How long Does the certificate take to arrive? For a CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. What if I fail in the course? There's no need to worry if you didn't pass the exam or didn't get the required score. You can always retake the exam with better preparation. Will I get the Course Materials while doing the course? Yes, you will get the course materials while doing the course. The instructor will send the materials as necessary as the lecture videos. However, you must pay a minimal amount for the course materials. Course Fee £89 £178 50% OFF 👉 CPD UK Accredited PDF Certificate Included 4 interest-free payments of £22.25 Emergency First Aid at Work Online Course quantity ENROL NOW Duration: * Hours Instant Access Get In Touch Today Live CHAT WITH US CALL ON - 0300 124 5585 Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQs What are the 3 aims of emergency first aid at work? First aid training has 3Ps as main objectives: preserving life, preventing injury from worsening, and aiding recovery. Additional purposes include pain relief and protecting the unconscious. What is the minimum requirement for first aid in the workplace? As per the HSE guidelines, the minimum first aid requirements include a properly stocked first aid kit, an assigned person responsible for first aid arrangements, and clear communication to employees explaining the first aid procedure. How long is emergency first aid at work valid? Certificates for first aid at work expire after three years. First-aiders must undertake a necessary requalification course to obtain another three-year certificate before the certificates expire. Is emergency first aid at work enough? An Emergency First Aid at Work course is suitable for low-risk workplaces. According to the guidelines, if you have more than 50 employees, you should have at least one first aider for every 100 employees. However, if you have 101 employees, you will need to have at least two first aiders available. Will I be able to develop a career as a first workplace aider after completing this course ? It is possible to secure a career with an accredited qualification. Therefore completing this course and obtaining the qualification certificate will provide additional merit to your resume, making you stand out among the other candidates and boost your career achievements. What are the benefits of CPD for students and employees? Once you get into this Emergency First Aid at Work Online Course , the instructor will assist you in every possible way. Practice makes a man perfect; the more you practise, the better you become. So, even after completing the Lead Academy course, make sure to continue practising the lessons and skills you have learned daily until you become a proficient emergency first aider. I reside outside the UK. Can I still be enrolled in this course? Surely! You can access any Lead Academy course from anywhere in the world and anytime. How will I purchase this course? First, select your desired course plan among the multiple existing course plans on the right side of your screen, then select the payment type, and once you made the payment, you can access the course any time you want. How long Does the certificate take to arrive? For a CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. What if I fail in the course? There's no need to worry if you didn't pass the exam or didn't get the required score. You can always retake the exam with better preparation. Will I get the Course Materials while doing the course? Yes, you will get the course materials while doing the course. The instructor will send the materials as necessary as the lecture videos. However, you must pay a minimal amount for the course materials.

One On One Personalised Presentation & Communication Skills Coaching for Senior Executives

This workshop will provide participants with the insight and skills to be more effective business networkers, face-to-face and online. The approach taken is to build on the strengths people already have and their successes. It is easier to develop what you already have than to try and develop skills that do not come easily. Being yourself is the most effective tool for business networking and building relationships. This course will help those attending: Appreciate the importance of networking, and different forms of networking Understand the dynamics of communication that are specific to networking Become more confident and assured when 'working' a room Improve their influencing skills, especially with people who are experts and in positions of authority 'Sell' themselves and promote their company Identify and manage their profiles using online social networking sites Use effective follow-up to maintain active contacts and connections Select the correct networking groups, clubs and events Create their own personal network 1 The importance, and different types, of networking Personal objectives and introductions Test networking session Examples of the importance, purpose and format of various types of networking, and benefits you can expect 2 How to work a room - preparation and strategy Three things to know before you attend any event Non-verbal communication and art of rapport Breaking the ice - worked examples with practical demonstration 3 Communication dynamics in networking - the power of the listening networker Why it is better to listen than talk Effective questioning and active listening Creating a natural and engaging conversation, 1-2-1 and in a larger group 4 Assumptions when networking How to use the 'instant judgement' of others to your advantage What assumptions are you making? How to keep an open mind 5 Business networking etiquette Meeting and greeting at a business networking event - approaching complete strangers and introducing yourself Socialising: joining and leaving groups easily Making a good first impression in 30 seconds The use of status when networking 6 Making connections Asking for cards, contact details and referrals Gaining a follow-up commitment Some tips and tricks 7 Business networking rehearsals Practice sessions 8 Personal business networking online Overview of different types of networking sites - there is a lot more out there than just Facebook! Examples of creating an effective profile Using social networking effectively - case studies and application 'Advanced' applications - blogs, articles, twitter, feeds, etc. Online demonstration and examples 9 Building relationships - follow-up and follow-through Maintaining a good database Developing a contact strategy with different types and levels of contact How to analyse your contact base

Learn about safeguarding with our Level 3 Safeguarding Vulnerable Adult course, where knowledge becomes a potent shield against vulnerability. It's not just about learning; it's about embracing a commitment to protecting those who depend on us. Safeguarding Vulnerable Adult involves safeguarding a person's health, well-being, and human rights to ensure they are free from harm, abuse, and neglect. It is crucial for delivering high-quality care. The UK has seen a 10% increase in reported abuse concerns, reaching 600,500 this year, highlighting the growing demand for safeguarding professionals. The Level 3 Online Safeguarding Vulnerable Adult Course Covers: Prevention and Protection: The course focuses on working in a way that prevents and protects individuals from harm. Recognition of Abuse: Participants will learn to recognize signs of child abuse, sexual abuse, domestic violence, and neglect. Safeguarding Vulnerable Adults: The course covers safeguarding vulnerable adults, including understanding relevant policies, roles, and responsibilities. Recording and Reporting: Participants will gain the skills to effectively record and report any concerns or incidents related to safeguarding. The comprehensive Level 3 online safeguarding course equips participants with the knowledge and skills needed to prevent and respond to various forms of abuse, emphasizing the importance of safeguarding vulnerable individuals and promoting a culture of reporting and accountability. Key Features This Safeguarding Vulnerable Adult Level 3 Course Includes: This Safeguarding Vulnerable Adult Course is CPD Certified. Level 3 Diploma Free Certificate from Reed CIQ Approved Safeguarding Vulnerable Adult Course. Developed by Specialist Lifetime Access Dive into the fundamentals of safeguarding, where the pages of legislation unfold like a captivating novel, revealing the intricate tapestry of laws that form the backbone of our duty. This course is not just a compilation of modules; it is your invitation to become a protagonist in the story of safeguarding, where each chapter unfolds a new layer of understanding, fortifying your ability to protect the vulnerable among us. Elevate your knowledge, become a guardian, and let the narrative of safeguarding shape you into a formidable force for good. Course Curriculum Safeguarding Vulnerable Adult Course: Module 01: Fundamentals of Safeguarding Vulnerable Adults Module 02: Safeguarding Laws and Legislation in the UK Module 03: Understanding Aspects of Abuse and Neglect Module 04: Roles and Responsibilities in Adult Safeguarding Module 05: Effective Communication in Safeguarding Module 06: Sharing Information and Reporting Incidents Learning Outcomes After completing this Safeguarding Vulnerable Adult Course, you will be able to: Analyse key concepts in safeguarding, demonstrating understanding of vulnerable adult protection. Summarise UK laws governing safeguarding, applying them to real-life scenarios effectively. Define roles and responsibilities in adult safeguarding, fostering a duty-aware environment. Demonstrate effective communication skills essential for safeguarding vulnerable adults appropriately. Implement procedures for sharing information and reporting incidents according to legal requirements. Certification After completing this Safeguarding Vulnerable Adult Level 3 course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Safeguarding Vulnerable Adult Course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Safeguarding Vulnerable Adult Course. Moreover, this course is ideal for: Social workers and healthcare professionals Caregivers and support staff in residential or community settings Local government employees involved in safeguarding vulnerable adult Law enforcement personnel dealing with vulnerable adults Individuals seeking comprehensive knowledge in adult safeguarding. Requirements There are no requirements needed to enrol into this Safeguarding Vulnerable Adult Course. We welcome individuals from all backgrounds and levels of experience to enrol into this Safeguarding Vulnerable Adult Course. Career path After finishing this Safeguarding Vulnerable Adult Course you will have many job opportunities waiting for you. Some of the the following Job sectors of Safeguarding Vulnerable Adult are: Adult Social Worker - £30K - 40K/year Safeguarding Officer - £25K - 35K/year Care Coordinator - £25K - 30K/year Legal Advocate for Vulnerable Adults - £35K - 45K/year Community Outreach Worker - £22K - 28K/year Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will make you a skilled trainer with effective training techniques, and essential skills to deliver impactful training sessions to others. With this course, you will become a confident and influential trainer, capable of delivering training that inspires and empower learners. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the need for training & development. Recognise several roles of trainers and training style. Learn the phases of a T & D program. Understand the criteria for evaluation of training. Know how to plan & organise training content. Learn to prepare presentations for training. Get a better understanding of the training room configuration. Learn to handle different types of learners. Understand the role of body language in training. Recognise the challenges of training. Learn the characteristics of a good trainer. Why Train the Trainer Training Course right for you? This train the trainer training course is specially designed by experts to develop training skills in those who are willing to become confident trainers. This popular online course will help you develop the skills and knowledge required to advance your career as a trainer by learning the importance of training and development. You will learn various roles of the trainer and several learning styles by taking this popular online course. This course will also help you understand the criteria for evaluation of training, how to plan and organise training content, how to prepare presentations, training rooms and games for training and much more. By the end of this course, you will develop the skills and knowledge required to become a confident trainer and learn how to train a large group of students or employees. Train the Trainer Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction Need for Training & Development Need for Training & Development Various Roles of a Trainer Various Roles of a Trainer Various Learning Styles Various Learning Styles Phases of a T & D Program Phases of a T & D Program Criteria for Evaluation of Training Criteria for Evaluation of Training Plan & Organize Training Content Plan & Organize Training Content Prepare Presentations for Training Prepare Presentations for Training Training Room Configuration Training Room Configuration Role of Games & Activities Role of Games & Activities Communication Ground Rules Communication Ground Rules How to Handle Different Learners How to Handle Different Learners Role of Body Language in Training Role of Body Language in Training Expectations of Learners Expectations of Learners Explain the Challenges of Training Explain the Challenges of Training Characteristics of a Good Trainer Characteristics of a Good Trainer Who should take this course? This comprehensive train the trainer training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of train the trainer. Entry Requirements There are no academic entry requirements for this train the trainer training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This train the trainer training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this hotel receptionist training course, you will discover the key skills and knowledge needed to excel in the dynamic world of hotel hospitality. From guest relations to reservations and communication, this course will cover all important aspects of hotel hospitality skills making you a confident and professional hotel receptionist. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know the rules of grooming and dress code Learn how to communicate with customers Understand the roles and responsibilities of a hotel receptionist Get acquainted with the steps for selling Know the factors influencing buying decisions Learn the customer buying objections Know how to be assertive to become a reception assistant Learn how to handle customer complaints Understand the tips for success as an HR assistant Get acquainted with the rules of email etiquette Know the concept of Upselling Learn Cross-selling Why Hotel Receptionist Training Course right for you? This comprehensive course is beneficial for those who want to gain practical skills in conversing with customers and knowing telephone and email etiquette rules. You will learn the rules of grooming and dress code and techniques to build good customer relationships. In addition, this interactive course will help you build rapport with customers and educate you on the roles and responsibilities of the hotel receptionist. You will have a broad knowledge of upselling, cross-selling, and customer buying objections. By the end of the course, you will gain extensive knowledge in customer relationships, telephone etiquette, email etiquette, and technical concepts such as up-selling and cross-selling. Hotel Receptionist Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction How to Converse with Customers How to Converse with Customers Rules of Email Etiquette Rules of Email Etiquette Rules of Grooming and Dress Code Rules of Grooming and Dress Code Rules of Telephone Etiquette Rules of Telephone Etiquette Relationship with Customers Relationship with Customers Building Rapport with Customers Building Rapport with Customers Roles and Responsibilities Roles and Responsibilities What is Up Selling What is Up Selling What is Cross Selling Identify the Steps for Selling Identify the Steps for Selling Factors Influencing Buying Decision Factors Influencing Buying Decision Customer Buying Objections Customer Buying Objections Assertive as Reception Assistant Assertive as Reception Assistant Handling Customers Complaints Handling Customers Complaints Tips for Success as a HR Assistant Tips for Success as a HR Assistant What is Cross Selling Who should take this course? This comprehensive course is designed for those who want to enhance their communication skills to converse with different clients and learn the tactics to build rapport with customers. It is suitable for those who want to take a step ahead in their career of hotel management. Entry Requirements There are no academic entry requirements for this hotel receptionist training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This hotel receptionist training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this course, you will sharpen your language skills and become a master of written communication. You will learn the correct usage of punctuation marks, improve your spelling and enhance your grammar proficiency. With this course, you will gain the confidence to write flawlessly whether it's for professional or academic purposes. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn how to speak fluently and write the English language confidently on any given topic Learn how to implement nouns, verbs, prepositions, adverbs and grammar in the English sentences Understand how to comprehend the given information Able to pronounce words and phrases correctly Learn how to read sentences in a flow and listen carefully Understand the steps to write a meaningful English content Gain in-depth knowledge of different style guides such as British and American English Understand the relationship between the history of the English language, and social and political processes Why English: Spelling, Punctuation and Grammar Course right for you? Spoken English plays a crucial role in the social and corporate section of life and considered the language of international communication. This online English skills course aims to educate those who want to communicate with native people or crack competitive exams such as IELTS or TOEFL. The English language skills course sharpens your spelling, vocabulary, and punctuation skills. By the end of this course, you will be an expert in communicating, writing, and listening to the English language. English: Spelling, Punctuation and Grammar Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Essential Grammar Module 01: Introduction to Grammar Introduction Will or Going to Present Continuous for Future Module 02: Linking Words Linking Words Reasons & Results Linking Words, Adding, Organizing, Summarizing Linking Words, Contrasting Ideas Module 03: Tense Present Perfect + Ever/Never Present Perfect + Yet/already/ Just Present Perfect + For / Since Present Perfect Simple / Continuous Module 04: Adjectives Comparative Adjectives Not as ______ as , Quantifier So / Neither / Too Module 05: Verbs Verbs + Infinitive or -ING Permission, Obligation, Prohibition Preposition of Time Prepositions of Place Prepositions of Movement Module 06: Clauses Relative Clauses Word Order-Asking Questions Direct and Indirect Questions Two Forms of 'Used to' Too and Enough Some / Any / No Subject-Verb Agreement Module 07: Conditional Sentences First Conditional Second Conditional Should / Could / Would Module 08: Past Perfect Tense Past Perfect Present Perfect or Past Perfect Passive Voice-Present / Past Module 09: Reported Speech Reported Speech Statement Reported Speech , Requests , Orders and Questions English Pronunciation Module 10: Introduction to English Pronunciation Introduction Module 11: Articulation Articulation Module 12: Pronunciation Practice Module 13: Review and Closing English Spelling Module 14: Introduction to English Spelling Introduction Section 1 Module 15: Spelling Strategies Section 2 Module 16: Spelling Rules Section 3 Module 17: English Punctuation Who should take this course? This English language Skills course is designed for those who want to take their learnings to the next level, anyone who wants to expand their vocabulary skills, those who are keen to learn more about English pronunciation and spelling skills. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This English: spelling, punctuation and grammar course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This Pharmacy Assistant & Technician course is customised only for you! Do you want to advance your career in the healthcare industry? Or, are you looking for a way to contribute to community health care without performing clinical duties? If you're considering a career in the pharmaceutical industry, then you've come to the right place. This Pharmacy Assistant & Technician course teaches you everything you need to know to become a Pharmacy Technician or Pharmacy Technician Assistant and provide support and stability to your team. By enrolling on our Pharmacy Assistant & Technician course, you will become familiar with the roles and responsibilities of a Pharmacy Assistant or Technician. This comprehensive Pharmacy Assistant & Technician course will teach you the fundamental techniques of a Pharmacy worker and how to successfully counsel and diagnose a patient. You will also gain experience in the practice of prescribing and dispensing medication, as well as stock control and inventory management. Along with this, you will gain knowledge of medical health and safety standards and security protocols associated with legal drugs. Enrol in this Pharmacy Assistant & Technician course now and start your career in the UK's healthcare sector.Learning Outcomes After completing Pharmacy Assistant & Technician course, the learner will be able to: Understand the requirements needed to be a Pharmacy Technician or Assistant. Know how to counsel or communicate with patients and customers. Become aware of your position in the UK Healthcare infrastructure. Gain the ability to prescribe and dispense medication swiftly. Know to control and manage a medical inventory. Gain a solid understanding of the Standard Operating Procedures in a medical environment. Gain the skills to perform a full medical assessment on a patient. Why Choose Pharmacy Assistant & Technician Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Pharmacy Assistant & Technician Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Pharmacy Assistant & Technician Bundle Course Course 01: Pharmacy Assistant & Technician Course 02: Healthcare Management Training Course 03: Level 3 Diploma in Healthcare Support Course 04: Level 2 Award in Nutrition and Health Course 05: Ambulance Care Assistant Course 06: Level 3 Award in Health and Social Care Course Course 07: Level 6 Diploma in Health and Social Care Management Course 08: Martial Arts First Aid Course 09: Paediatric First Aid Course 10: Safeguarding Vulnerable Adults Training ***Other Benefits of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course] Course Curriculum of *** Pharmacy Assistant & Technician *** Module 1: An Overview of Pharmacy Assistant and Technician Module 2: Understanding the Pharmacy Assistant Patient Counselling Guide Module 3: Understanding Communication in Pharmacy Settings Module 4: Understanding the Pharmacy Team and Practices Module 5: Understanding Prescription and Dispensing in Pharmacies Module 6: Understanding Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 7: Understanding Inventory Control and Management in Pharmacies Module 8: Understanding Standard Operating Procedures (SOPs) Module 9: Understanding Health and Safety Risks Assessment and Pharmaceutical Terminology ----------------------- Assessment Method After completing each module of the Pharmacy Assistant & Technician Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Pharmacy Assistant & Technician course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Pharmacy Assistant & Technician course is ideal for those interested in becoming pharmacy technicians or those looking to make a career in the medical field. Requirements There are no specific requirements for this Pharmacy Assistant & Technician course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Pharmacy Assistant & Technician course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Pharmacy Assistant & Technician qualification is beneficial for any healthcare profession or career from any industry you are in, such as: Pharmacist's Assistant Pharmacy Technician Hospital Clerk Pharmacist Certificates Certificate of completion Digital certificate - Included

🌟 Unlock Your Potential with Project Management Course! 🌟 Are you ready to elevate your career to new heights? Do you aspire to become a master of efficiency, organization, and success in your projects? Look no further! Welcome to the comprehensive and dynamic world of Project Management. Project Management is not just a skill; it's a strategic asset that businesses worldwide rely on to deliver results, meet deadlines, and exceed expectations. In today's fast-paced and competitive landscape, having a solid grasp of project management principles is the key to staying ahead of the curve. Benefits of Taking Our Project Management Course: 🚀 Master Essential Skills: Dive into the core principles of project management, including planning, scheduling, budgeting, risk management, and team leadership. 🌐 Global Relevance: Acquire internationally recognized best practices and methodologies that transcend industries and geographic boundaries. 💼 Boost Your Career: Stand out in the job market and open doors to exciting career opportunities in fields such as IT, construction, healthcare, finance, and beyond. 🔍 Enhanced Problem-Solving: Develop critical thinking and problem-solving abilities to tackle complex project challenges with confidence and finesse. 👥 Effective Collaboration: Learn how to foster collaboration, communication, and synergy among team members, stakeholders, and clients for seamless project execution. 📈 Drive Results: Gain the tools and techniques to drive projects to successful completion on time, within budget, and according to specifications. 🎓 Continuous Growth: Stay ahead of the curve with lifelong learning opportunities and continuous professional development in the ever-evolving field of project management. Who is this for? Our Project Management course is designed for professionals and aspiring leaders across industries who are eager to enhance their project management skills and take their careers to the next level. Whether you're a seasoned project manager looking to sharpen your expertise or a newcomer seeking to break into the field, this course is tailored to meet your needs and propel you towards success. Professionals: Individuals already working in project management roles who want to deepen their knowledge and stay current with industry trends. Team Leaders: Managers and supervisors responsible for overseeing projects and teams within their organizations. Career Changers: Professionals transitioning into project management from related fields seeking to acquire foundational skills and competencies. Entrepreneurs: Business owners and startup founders who want to streamline operations, maximize efficiency, and drive growth through effective project management practices. Career Path Embark on a journey towards a rewarding and fulfilling career path in project management. Upon completing our course, you'll be equipped with the expertise and credentials to pursue various career opportunities, including: 🔹 Project Manager: Lead and manage projects of all sizes and complexities across diverse industries. 🔹 Program Manager: Oversee multiple projects and initiatives within an organization to achieve strategic objectives. 🔹 Project Coordinator: Assist project managers in planning, executing, and monitoring project activities to ensure successful outcomes. 🔹 Business Analyst: Analyze business processes, identify improvement opportunities, and implement solutions through effective project management. 🔹 Consultant: Provide strategic guidance and expertise to organizations seeking to optimize project management practices and drive performance. With the demand for skilled project managers continuing to rise, the possibilities are endless! FAQ (Frequently Asked Questions) Q: Is this course suitable for beginners with no prior experience in project management? A: Absolutely! Our course is designed to cater to learners of all levels, from beginners to seasoned professionals. We provide comprehensive instruction and support to help you build a solid foundation in project management principles and techniques. Q: How long does it take to complete the course? A: The duration of the course may vary depending on the learning format and your individual pace. Typically, our course spans several weeks to months, allowing ample time for in-depth exploration of key concepts and practical application through real-world projects and exercises. Q: Will I receive a certification upon completion of the course? A: Yes! Upon successfully completing the course requirements, you will be awarded a certificate of completion, validating your proficiency in project management principles and methodologies. Our certification is recognized and respected by employers worldwide, enhancing your credibility and marketability in the job market. Q: Can I access course materials and resources after completing the course? A: Yes! We believe in empowering our learners with ongoing support and access to valuable resources even after completing the course. You will retain access to course materials, updates, and community forums to continue your learning journey and stay connected with fellow professionals in the field. Q: How does your course differ from other project management training programs? A: Our course stands out for its comprehensive curriculum, dynamic instructional approach, and emphasis on practical application and real-world scenarios. We prioritize interactive learning experiences, hands-on exercises, and case studies to ensure that you not only grasp theoretical concepts but also develop the practical skills and confidence to excel in your project management endeavors.   Don't miss this opportunity to transform your career and become a powerhouse in project management. Enroll now and unlock your full potential with our Project Management course! 🚀✨ Course Curriculum Module 1 Overview of Project Management. Overview of Project Management. 00:00 Module 2 Project Scheduling and Execution. Project Scheduling and Execution. 00:00 Module 3 Resource and Risk Management. Resource and Risk Management. 00:00 Module 4 Project Communication and Integration. Project Communication and Integration. 00:00 Module 5 Project Scope and Time Management. Project Scope and Time Management. 00:00

The idea of personal branding makes some people confuse and uncomfortable. Believe it or not, effective personal branding can differentiate you from other professionals in your field. All you have to do is devote your time and energy into self-branding properly. This Personal Branding MasterClass: Build a Brand called You course will assist you to build the kind of impression that you want to create and let people screening you as an asset. This comprehensive course includes everything that takes to build a solid personal reputation. You will learn how to improve your value, strength, personal characteristics, and overall personality. This course works as an ideal guide to encourage you to understand the structure for your personal and professional growth including how to monitor your plan, better your quality, identify your strength and weakness and work towards overcoming the barriers, distinguish the components of the brand, grasp overall concepts and process. What you'll learn You'll get to know yourself better (strengths, points to improve, values, personality traits, etc.) You will build a genuine personal brand, correctly perceived by those around you and in line with your true self. You will learn everything you need to know in order to make a well-done brand communication plan (online and offline). Provide a framework for personal and professional growth and development. Ensure you project an authentic Personal Brand in your chosen marketplace. Become the head marketer for the brand called You. Requirements No prior knowledge is needed. Who this course is for: Students Employees Managers, all levels Freelancers Entrepreneurs Anyone who wants to build a personal brand or interested in personal development. Introduction Introduction FREE 00:03:00 Find out What You Will Learn in This Course 00:05:00 Why You Should Build a Personal Brand- Benefits 00:05:00 What is a Brand 00:04:00 What is a Personal Brand- Examples. 00:08:00 WHO ARE YOU Know Yourself to Grow Yourself- Your Character 00:06:00 Know Yourself to Grow Yourself- Your Strenghts 00:06:00 Know Yourself to Grow Yourself- Your Weaknesses 00:07:00 Your Brand Values 00:09:00 Your Brand Essence 00:04:00 Your Brand Personality 00:06:00 WHERE DO YOU WENT TO BE Your Brand Vision - The WHY 00:05:00 Define your Target Audience 00:09:00 Define Your 'Brand Promise' - the WHAT 00:10:00 Build your Brand Architecture 00:03:00 HOW DO YOU REMAIN THERE? Follow the 3 Cs of Branding. Try. Fail. Learn. Repeat. 00:10:00 Congratulations, you're ready! 00:02:00