1069 Courses

Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Every business needs a pristine organization method to maintain its inventory. This helps to improve productivity, distribution, and proper financial management. Level 2 Certificate in Inventory Management will help you to teach yourself an efficient employee and run smooth operation. In this course, you will learn about the basic terms used in warehouse, identify goals and objectives of inventory management, calculate safety stock, reorder points, evaluation of inventory management systems, maintain inventory accuracy, etc. As a stockroom manager, you will be able to satisfy need with stockpiling too much and run a smooth operation after finishing this course. Learning Outcomes: Interpret different terms so that you can understand the repeatedly used warehouse management Recognise the targets as well as the purposes of inventory management and assess your procedures for these goals Assess safety stock, reorder points, as well as order quantities Measure inventory management process Locate the segments of the inventory system Learn how can sustain fairer inventory perfection Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Inventory Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Inventory Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Mock Exam Mock Exam- Level 2 Certificate in Inventory Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Inventory Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Whether you want to become a web developer or a web host having an adequate understanding of cPanel is a must. The cPanel Complete Guideline installation and configuration is here to assist you in acquiring the skills and ability to use cPanel to manage a wide number of websites, email accounts and other essential aspects of web hosting. The cPanel Complete Guideline Installation and Configuration course is packed with theoretical and practical information on cPanel. In this course, you will get introduced to the cPanel configurations and learn how to install cPanel on the server. From the easy to follow module, you will pick up the skills and expertise to install PHP extensions, Nginx and Firewall. Here, you will receive a detailed lecture on SSH security configurations. This course will help you comprehend the process of automatic backup. Within a few steps, you will earn enough expertise for WordPress installation. The cPanel Complete Guideline installation and configuration course is a complete package built to equip you with practical cPanel skills. Join the course today and increase your employability in the relevant industry. Learning Outcomes Familiarize yourself with the steps of installing cPanel on the server Build an understanding of basic cPanel configurations Learn how to install PHP extensions Enrich your knowledge of SSH security configurations Understand the process of installing WordPress on cPanel Who is this course for? The cPanel Complete Guideline Installation and Configuration course is for individuals who want to learn about cPanel software  Entry Requirement Basic Linux Knowledge Basic understanding of web development and web hosting This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The cPanel Complete Guideline Installation and Configuration course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Web designers Web developers Web Host Module 01: Introduction Introduction 00:10:00 Module 02: Setup Server and Connect to SSH Setup Server and Connect to SSH 00:12:00 Module 03: Installing cPanel on the Server Installing cPanel on the Server 00:09:00 Module 04: Explain Domain Records and Hostname Explain Domain Records and Hostname 00:06:00 Module 05: Basic cPanel Configuration Basic cPanel Configuration 00:19:00 Module 06: Notices About Auto Hostname ssl Notices About Auto Hostname ssl 00:03:00 Module 07: SSH Security Config SSH Security Config 00:09:00 Module 08: Encrypt ssl Plugin Encrypt ssl Plugin 00:05:00 Module 09: PHP Security and Configuration PHP Security and Configuration 00:08:00 Module 10: Installing PHP Extensions Installing PHP Extensions 00:16:00 Module 11: Apache Web server Configuration Apache Web server Configuration 00:21:00 Module 12: Installing Nginx as a Reverse Proxy Installing Nginx as a Reverse Proxy 00:08:00 Module 13: Firewall Installation and Configuration Firewall Installation and Configuration 00:27:00 Module 14: Automatic Backup and Restore Automatic Backup and Restore 00:27:00 Module 15: Installing Wordpress on cPanel to Test Database Installing WordPress on cPanel to Test Database 00:13:00 Module 16: Upgrade to Cloudlinux Upgrade to Cloudlinux 00:17:00 Module 17: Cloudlinux and LVE Configuration Cloudlinux and LVE Configuration 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: To run an organization, having a sound strategy is of utmost importance. It is one of the most valuable intangible aspect behind the success of any company. With this course, you get to learn how to develop yourself to be a wonderful strategist. Strategic planning is about getting your team, department or organization where it needs to go. Starting from knowing where you are and moving to where you want to get to, our Strategic planning course takes you right through the strategic planning process with helpful tools, techniques and ideas for every stage to enhance your strategic thinking skills. Learning Outcomes: How to identify the values that support their company How to define the vision for their company How to write a mission statement that explains what the company's purpose is How to complete meaningful SWOT analyses Tools and techniques to create a strategic plan that directs the organization from the executive to the front line Ways to implement, evaluate, and review a strategic plan How related tools, such as the strategy map and balanced scorecard, can help them develop a strategic plan Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Strategic Planning Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Strategic Planning Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 Understanding Strategic Planning 00:15:00 Designing Our Vision 00:15:00 On a Mission 00:15:00 Performing a SWOT Analysis 00:15:00 Setting Goals 00:15:00 Assigning Roles, Responsibilities, and Accountabilities 00:30:00 The Full Picture 00:15:00 Gathering Support 00:15:00 Making the Change 00:15:00 How Does It Look? 00:15:00 Getting There 00:15:00 Mock Exam Mock Exam- Strategic Planning Certificate Course 00:20:00 Final Exam Final Exam- Strategic Planning Certificate Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview The success of a content depends on a lot of parameter and steps. You need to understand these steps if you want to reach your targeted customer. Learn the skills you need to make your content more successful from this Content Management System course and engage more viewers and readers.  In this Content Management System course, you will learn about the steps of making a content successful. You will understand the steps of content writing content management and marketing. This course will help you understand the steps easily with its interactive lessons., You don't need any prior knowledge, this course will teach you content management from scratch. This course will help you to master various skills of content management and make your contents more engaging. This course is ideal for anyone who wants to understand the reasons and functions behind the success of a content. Learning Outcomes Learn about the basic physical about content management Understand what content management system is and its steps Familiarize with content strategies and how to maintain content strategies Improve your content writing and marketing skills Familiarize with different strategies that will help you to market your content and earn more money Learn about different tools that will make your content more engaging Who is this course for? This comprehensive Content Management System course is ideal for those who want to understand the steps of content management. You will learn how you can keep your contents organized and boost your efficiency from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Content Management is a useful qualification to possess and would be beneficial for any related profession or industry such as: Content creators Copywriters Editors Freelancers Content Writers Influencers Content Management System Module 01: Introduction to Content Management Introduction to Content Management 00:15:00 Module 2: Content Management System (CMS) Content Management System (CMS) 00:29:00 Module 03: Basics of Content Management Systems Basics of Content Management Systems 00:28:00 Module 04: Content Strategy Content Strategy 00:27:00 Module 05: Content Marketing Content Marketing 00:28:00 Module 06: Content Marketing Tools and Tactics Content Marketing Tools and Tactics 00:31:00 Module 07: Content Marketing Strategy Content Marketing Strategy 00:31:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Imagine a world where national security and public safety threats are detected, analysed, and addressed promptly. This is the realm of intelligence analysts, who play a vital role in ensuring our safety. The Intelligence Analysis for National Security and Public Safety course provides comprehensive knowledge to help you succeed in this growing industry. The demand for intelligence analysts in the UK is rising, with the government and private sector investing heavily in national security infrastructure. This Intelligence Analyst Certification Course will equip you with the skills and understanding required to excel in intelligence analysis. Learning Outcomes: Understand the definition and importance of intelligence analysis in national security and public safety. Gain knowledge of the historical development and evolution of intelligence analysis. Comprehend the intelligence cycle and its components for effective analysis. Develop critical thinking and structuring techniques for accurate intelligence analysis. Learn the analysis process, best practices, and methodologies. Examine the role of intelligence in national security and its implications. Explore legal issues and ethical considerations in intelligence analysis. Identify your role, responsibilities, and functions as an intelligence analyst. Why Prefer this Intelligence Analysis for National Security and Public Safety Course? Opportunity to earn a certificate accredited by CPD QS after completing this Intelligence Analysis for National Security and Public Safety course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support Throughout this Intelligence Analysis for National Security and Public Safety course, you will learn the intelligence cycle, critical thinking, structuring techniques, and the legal and ethical considerations involved in intelligence analysis. This Intelligence Analysis for National Security and Public Safety course will pave the way for a rewarding career in intelligence, with ample opportunities for growth and development. Enrol in the Intelligence Analysis for National Security and Public Safety course today, and become part of the front line in safeguarding our nation and communities. Here is the curriculum breakdown of this Intelligence Analysis for National Security and Public Safety course: Module 01: Learn the concept of intelligence analysis Understand its significance in national security Module 02: Explore historical development Understand its evolution over time Module 03: Discover the intelligence cycle components Learn how it enhances analysis Module 04: Develop critical thinking skills Understand structuring for accurate analysis Module 05: Learn methodologies and best practices Enhance your analysis process Module 06: Examine the role of intelligence in security Understand its implications for national security Module 07: Explore legal and ethical issues Learn to navigate them as an analyst Module 08: Identify your role as an intelligence analyst Understand your responsibilities and functions Certification Upon successful completion of the Intelligence Analysis for National Security and Public Safety course, learners can obtain a certificate as proof of their achievement. The following certificate options are available: PDF Certificate: A digital version of the certificate will be emailed to the learner upon request for only £10. Printed Hardcopy Certificate - UK Delivery: For learners within the United Kingdom, a high-quality printed hardcopy of the certificate can be delivered to your postal address for only £29. Printed Hardcopy Certificate - International Delivery: For learners residing outside the UK, a high-quality printed hardcopy of the certificate can be delivered to your international postal address for only £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work as intelligence analysts in national security, law enforcement, or public safety sectors Professionals in related fields want to enhance their understanding of intelligence analysis and its application. Public safety and national security agencies seeking to train their staff in intelligence analysis Students pursuing degrees in security studies, political science, or related fields who want to develop a foundation in intelligence analysis. Researchers or academics focusing on intelligence analysis and its role in national security and public safety. Requirements You will not need any prior background or expertise. All you need to take this Intelligence Analysis for National Security and Public Safety is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path Intelligence Analyst - £30-50k/year Counterterrorism Analyst - £35-55k/year Law Enforcement Analyst - £25-45k/year Security Consultant - £40-70k/year Crime Analyst - £25-45k/year

Description: Risk Management refers to the process of identifying, assessing, evaluating and controlling the threats to an organization's capital and earnings. It helps you to determine the potential for losses in an investment and then takes the appropriate action based on that identification. The Certificate in Risk Management defines the risk and risk management elaborately and provides the essential information that you need to consider while managing the risk of a company. The lesson includes the different risk management activities, the techniques of assessing risk, how to respond to a threat, how to plan or how to control the resources. Finally, you will be able to review and evaluate the framework. Learning Outcomes: Provide a definition for risk along with risk management Relate the COSO ERM cube as well as ISO 31000 Learn how to establish a risk management context Narrate the 7 R's along with the 4 T's forming the framework of your risk management activities Design and complete a basic risk assessment Device designs to complete a fundamental risk management Fix the the proper response linked to risks as well as form a strategy for those responses Narrate the prime elements for reporting, monitoring, as well as evaluating a risk management program Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Risk Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Risk Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Certificate in Risk Management Course Overview (Risk Management Certificate Course Level 2) 00:15:00 Understanding Risk 00:30:00 Risk Management Activities 00:05:00 Assessing Risk 00:15:00 Responding to Risks 00:15:00 Resourcing Controls 00:05:00 Reaction Planning 00:15:00 Reporting and Monitoring 00:15:00 Reviewing and Evaluating the Framework 00:15:00 Mock Exam Mock Exam- Risk Management Certificate Course Level 2 00:20:00 Final Exam Final Exam- Risk Management Certificate Course Level 2 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Social Intelligence is about Comprehending your environment as well as having a positive impact. This Certificate in Social Intelligence will give you the understanding, skills and confidence to connect better with people. It will help you master the two crucial communication skills at the heart of social intelligence. You will become more confident in your particular social Circumstances by learning how to express as well as interpret social cues. This course will greatly enhance your ability to build successful relationships.  Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Social Intelligence is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Social Intelligence is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 Increase Your Self Awareness 00:25:00 The Keys to Empathy 00:25:00 Active Listening 00:20:00 Insight on Behavior 00:20:00 Communication 00:25:00 Social Cues (I) 00:20:00 Social Cues (II) 00:25:00 Conversation Skills 00:20:00 Body Language 00:25:00 Building Rapport 00:20:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Social Intelligence 00:20:00 Final Exam Final Exam- Certificate in Social Intelligence 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

As an IT administrator, you will be responsible for maintaining the company's IT network, servers, security systems and other essential tasks. Enrolling in the IT Administrator Diploma will give you the opportunity to build a solid base from which to start, or further, your career in IT field. The knowledge acquired from the course will prepare you to begin a career in IT as it provides you with a comprehensive understanding of Information Technology. Description In this IT Administrator Diploma, you will learn to recognise computer components, including how to install software and establish network connectivity accurately. Keep in mind that it is hardly ever possible to undertake security issues without relevant knowledge and proper supervision. This course teaches you how to anticipate security risks as well as identify compatibility issues in a reachable way possible. Furthermore, you will also enhance your knowledge about preventative maintenance that will help you stand out from your competition when you are hunting for your desired job. There's plenty in this course to take advantage of, and it will provide you with a stimulating and insightful description of the ways in which you will confidently perform the maintenance, configuration, and reliable operation of computer systems. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Software: What is an Operating System FREE 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Software and Concepts 00:10:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Software 00:14:00 Hardware, Devices, and Peripherals 00:06:00 Hardware: Hardware and Peripherals 00:07:00 Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Identify the Importance of Risk Management FREE 00:11:00 Assess Risk 00:13:00 Mitigate Risk 00:22:00 Integrate Documentation into Risk Management 00:14:00 Classify Threats and Threat Profiles 00:07:00 Perform Ongoing Threat Research 00:12:00 Resources that Aid in Research of Threats 00:03:00 Implement Threat Modeling 00:09:00 Assess the Impact of Reconnaissance Incidents 00:10:00 Performing Reconnaissance on a Network 00:07:00 Examining Reconnaissance Incidents 00:08:00 Assess the Impact of Social Engineering 00:10:00 Assessing the impact of Social Engineering 00:07:00 Assessing the Impact of Phishing 00:03:00 Types of Wireless Attacks 00:30:00 Intrusion Monitoring 00:08:00 Wireless Security Risks 00:22:00 Authentication Attacks 00:20:00 Rogue Devices 00:04:00 Public Hotspots 00:06:00 Wireless Security Monitoring 00:21:00 Device Tracking 00:17:00 WLAN Security Infrastructure 00:37:00 Management Protocols 00:23:00 Other RADIUS Solutions 00:15:00 Security: Introduction 00:30:00 Child Safety Online 01:00:00 Secure Payment Sites 01:00:00 Online Banking 00:30:00 How To Keep Your Password Safe 00:30:00 Common Scams 01:00:00 How I Got Pharmed 01:00:00 Virus Protection 01:00:00 Self Maintenance 00:30:00 Personal Information Online 01:00:00 Is The Internet Safe? 00:30:00 Importance of Cyber Security 00:30:00 Spyware Can Destroy 00:30:00 How Does Spyware Spread? 01:00:00 How To Remove Spyware 01:00:00 Anti Spyware Program 01:00:00 The Anti Anti-Spyware Programs 00:30:00 Research And Learn More 00:30:00 Choosing The Best Anti Spyware Tool 01:00:00 Computer Security And Spyware 01:00:00 The Programs To Avoid 00:15:00 Is It Legal? 00:30:00 Checklist Of Protection 00:15:00 The Information Security Cycle FREE 00:37:00 Information Security Controls 00:35:00 Authentication Methods 00:09:00 Cryptography Fundamentals 00:56:00 Security Policy Fundamentals 00:11:00 Social Engineering 00:31:00 Malware 00:25:00 Software-Based Threats 00:21:00 Based Threats 00:38:00 Wireless Threats and Vulnerabilities 00:43:00 Physical Threats and Vulnerabilities 00:09:00 Manage Data Security 00:47:00 Manage Application Security 00:56:00 Manage Device and Host Security 01:07:00 Manage Mobile Security 00:10:00 A Risk Analysis 00:17:00 Implement Vulnerability Assessment Tools and Techniques 00:04:00 Scan for Vulnerabilities 00:27:00 Mitigation and Deterrent Techniques 00:19:00 Respond to Security Incidents 00:23:00 Recover from a Security Incident 00:09:00 Networking: OSI Layers FREE 00:44:00 LANs and WANs 00:14:00 Network Types 00:07:00 Transmissions 00:36:00 Cables 00:41:00 Fiber Optics 00:16:00 Converters and Connectors 00:26:00 Wireless Security 00:15:00 Authentication.prproj 00:21:00 Wireless Security Threats 00:30:00 TACACS 00:10:00 Keys 00:26:00 RADIUS 00:06:00 VPN Technologies 00:16:00 Tunneling Protocols.prproj 00:05:00 Acceptable Use 00:59:00 Common Problems 00:32:00 Troubleshooting 00:27:00 Network Technician Tools 00:46:00 Physical and Logical Issues 00:19:00 Open or Closed Ports 00:09:00 ARP Issues 00:13:00 Basic IT Literacy: Core Concepts in Healthcare IT FREE 00:06:00 EMR EHR Issues 00:04:00 Regulations, Standards, and Stakeholders 00:13:00 HIPAA Controls and Compliance 00:07:00 Roles and Responsibilities 00:09:00 Manage Communication and Ethics Issues 00:15:00 Legal Best Practices, Requirements, and Documentation 00:09:00 Medical Document Imaging 00:04:00 Sanitation Management 00:02:00 Computing Essentials 00:05:00 Networking 00:32:00 Manage Servers and Software 00:27:00 Hardware Support 00:14:00 Set Up a Workstation 00:08:00 Troubleshoot Basic IT Issues 00:15:00 Troubleshoot Medical IT Issues 00:19:00 Implementation of an EMR EHR System 00:34:00 Change Control 00:07:00 Manage Physical and Logical Security 00:36:00 Implement Security Best Practices and Threat Mitigation Techniques 00:13:00 Manage Remote Access 00:06:00 Manage Wireless Security 00:14:00 Perform Backups and Disaster Recovery 00:18:00 Mock Exam Mock Exam- IT Administrator Diploma 00:30:00 Final Exam Final Exam- IT Administrator Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview This comprehensive course on ITIL Practitioner will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This ITIL Practitioner comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this ITIL Practitioner. It is available to all students, of all academic backgrounds. Requirements Our ITIL Practitioner is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 52 lectures • 07:37:00 total length •Course Introduction!: 00:14:00 •Learning Objectives: 00:06:00 •Selecting a Management System: 00:11:00 •Systems Thinking: 00:13:00 •The 4Ps: 00:14:00 •Communication & Management Systems: 00:14:00 •Organizational Capabilities: 00:10:00 •Adopt, Adapt & Realize: 00:15:00 •Outside-in vs Inside-out Thinking: 00:11:00 •Defining a Service: 00:05:00 •Metrics & Measurement: 00:07:00 •Improvement, the Practitioner & CSI: 00:10:00 •Driving IT Service Management Summary: 00:15:00 •Checkpoint: 00:16:00 •Learning Objectives: 00:04:00 •Principles: 00:24:00 •Themes: 00:09:00 •Principles & Themes in Practice: 00:08:00 •Principles & Themes Summary: 00:03:00 •Checkpoint: 00:07:00 •Learning Objectives: 00:02:00 •Role & Impact of OCM on Improvement: 00:07:00 •OCM Activities: 00:16:00 •OCM & Systems Thinking: 00:06:00 •OCM Summary: 00:05:00 •Checkpoint: 00:10:00 •Learning Objectives: 00:01:00 •Value, Importance & Benefit of Good Communication: 00:05:00 •Principles of Communication: 00:11:00 •Role of Influence: 00:07:00 •Communication Summary: 00:05:00 •Checkpoint: 00:09:00 •Learning Objectives: 00:02:00 •CSFs, KPIs & Improvement: 00:18:00 •Analyze CSFs & KPIs in Context: 00:09:00 •Assessments: 00:04:00 •Use Metrics & Measurement Summary: 00:05:00 •Design a Report: 00:07:00 •Checkpoint: 00:08:00 •Learning Objectives: 00:02:00 •It Depends: 00:09:00 •Approach Deconstructed: 00:25:00 •Goal Question Metric (GQM) Approach Introduction: 00:08:00 •CSI Approach Summary: 00:05:00 •Checkpoint: 00:07:00 •Learning Objectives: 00:01:00 •CSI Approach for the ITIL Practitioner: 00:07:00 •CSI Approach in ITIL: 00:25:00 •CSI Approach, PRINCE2 & RESILIA: 00:06:00 •Integrating CSI with ITIL & Beyond Summary: 00:03:00 •Checkpoint: 00:06:00 •Workbooks - ITIL Practitioner - Video Training Course: 00:00:00