9820 Courses

You are the luckiest person on earth if you haven't been subjected to bullying in your life. Almost everyone has at least once become a victim of bullying whether it be in person or online. Sometimes bullying takes things too far and it can leave a permanent scratch (trauma) in our mind. Don't you wish you knew how you could avoid being bullied or restrain the bullies? However, maybe now can do it. This course will teach you how to avoid being bullied and restrain the bullies for good. Knowing the definitions, laws, and the motives of the bullying will definitely make you more aware about it and thus you will be able to stop the bullying around you. Who is this course for? Anti-Bullying Course is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. Requirements Our Anti-Bullying Course is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Anti-Bullying Course Overview 00:15:00 Defining Bullying 00:15:00 Why Bullies Do What They Do 00:15:00 Building a Shield Against Bullies 00:15:00 What to Do If It Happens to You 00:30:00 What to Do If You Witness Bullying 00:15:00 Creating an Anti-Bullying Workplace 00:15:00 The Law on Bullying 00:15:00 Mock Exam Mock Exam- Anti-Bullying Course 00:20:00 Final Exam Final Exam- Anti-Bullying Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

🌟 Unlock the Secrets to Thriving in Turbulent Times with Business Management During Recession Course! 🌟 In the ever-evolving landscape of the business world, one thing remains certain: change is inevitable. And in times of economic downturns and recessions, businesses face unprecedented challenges. But what if you could turn adversity into opportunity? Introducing our transformative course, Business Management During Recession!   🚀 Benefits of Taking Our Course: Strategic Resilience: Learn how to navigate through economic downturns with resilience and strategic foresight. Discover actionable strategies to adapt your business model, streamline operations, and identify new growth opportunities even in the toughest of times. Financial Agility: Gain insights into managing finances effectively during a recession. Understand cash flow management, cost-cutting strategies, and smart investment decisions to safeguard your business's financial health and emerge stronger than ever. Leadership Excellence: Equip yourself with the leadership skills necessary to inspire and motivate your team during challenging times. Learn how to foster a culture of innovation, collaboration, and adaptability to steer your organization towards success despite economic uncertainties. Market Adaptation: Explore innovative ways to pivot your business and adapt to changing market dynamics. From rebranding strategies to exploring new market segments, discover how to stay ahead of the curve and maintain a competitive edge. Risk Management: Master the art of risk management and contingency planning to mitigate potential threats to your business. Identify key risk factors, develop contingency plans, and ensure business continuity even in the face of adversity. Networking Opportunities: Connect with industry experts and fellow entrepreneurs to exchange insights, best practices, and valuable resources. Expand your professional network and gain access to exclusive opportunities for collaboration and growth.   🎯 Who is this for? Entrepreneurs: Whether you're a seasoned entrepreneur or just starting your journey, this course is tailored to help you navigate the complexities of managing a business during a recession. Gain the knowledge and tools you need to not only survive but thrive in turbulent economic times. Business Owners: As a business owner, staying ahead of the curve is essential for long-term success. This course provides invaluable insights and strategies to help you adapt your business model, protect your bottom line, and position your company for sustained growth. Managers and Executives: For managers and executives tasked with steering their organizations through economic uncertainties, this course offers essential guidance and practical solutions. Enhance your leadership skills, financial acumen, and strategic decision-making abilities to lead your team with confidence and resilience. Students and Professionals: Whether you're a student aspiring to enter the world of business or a seasoned professional looking to expand your skill set, this course offers a valuable opportunity to deepen your understanding of business management in challenging economic environments.   🚀 Career Path: Business Consultant: Armed with expert knowledge in business management during recessions, you'll be equipped to offer strategic guidance and advisory services to businesses seeking to navigate through turbulent economic times. Financial Analyst: Specialize in analyzing market trends, assessing risk factors, and advising businesses on financial strategies to mitigate the impact of recessions and maximize profitability. Entrepreneur: Launch and grow your own business ventures with confidence, knowing that you have the skills and knowledge to adapt and thrive in any economic climate. Corporate Leader: Rise through the ranks of corporate leadership by demonstrating your ability to steer organizations through economic downturns with resilience, innovation, and strategic vision.   Don't let economic downturns dictate the fate of your business. Empower yourself with the knowledge, skills, and strategies to not only survive but thrive in turbulent times. Enroll in our Business Management During Recession course today and take the first step towards a brighter and more resilient future for your business! 🌟   FAQ (Frequently Asked Questions) - Business Management During Recession Q1: What are the key strategies for managing a business during a recession? A recession requires businesses to adapt and strategize effectively to navigate through challenging economic times. Key strategies include implementing cost-cutting measures such as reducing discretionary spending, renegotiating contracts with suppliers, and optimizing operational efficiency. Additionally, diversifying revenue streams, focusing on customer retention, and investing in marketing efforts to maintain brand visibility are crucial. Businesses should also prioritize cash flow management, maintaining adequate reserves, and exploring opportunities for innovation and strategic partnerships. Q2: How can businesses protect themselves from the impact of a recession? Businesses can protect themselves from the impact of a recession by proactively assessing their financial health and implementing risk mitigation strategies. This includes building up cash reserves during periods of economic growth, reducing debt obligations, and maintaining a strong relationship with lenders or investors. Businesses should also continuously monitor market trends and adjust their strategies accordingly, diversifying their customer base and product offerings to reduce vulnerability to economic downturns. Q3: What role does leadership play in managing a business during a recession? Leadership plays a critical role in guiding businesses through challenging economic conditions. Effective leaders must inspire confidence, foster resilience among employees, and communicate transparently about the company's goals and challenges. They should also demonstrate adaptability and decisiveness in making tough decisions, such as restructuring or downsizing if necessary, while prioritizing the well-being of their workforce. Moreover, leaders should lead by example, staying informed about industry trends and best practices, and encouraging a culture of innovation and continuous improvement. Q4: How can businesses maintain employee morale and engagement during a recession? Maintaining employee morale and engagement during a recession is essential for sustaining productivity and retaining talent. Businesses can achieve this by fostering open communication channels, providing regular updates about the company's performance and future plans, and soliciting feedback from employees on ways to improve operations. Offering opportunities for professional development, recognizing and rewarding employee contributions, and promoting a positive work-life balance can also boost morale. Additionally, transparent and empathetic leadership, coupled with a supportive company culture, can help alleviate anxiety and uncertainty among employees. Q5: What resources are available to businesses for managing through a recession? Businesses have access to various resources and support mechanisms to help them navigate through a recession. Government agencies often provide assistance programs, grants, or tax incentives aimed at supporting small businesses during economic downturns. Additionally, industry associations, chambers of commerce, and business networks offer resources such as workshops, training programs, and mentorship opportunities. Financial institutions may provide guidance on accessing credit or restructuring debt to improve liquidity. Moreover, consulting firms and business advisors can offer tailored advice and strategies based on industry-specific challenges and opportunities. By leveraging these resources, businesses can better position themselves to weather the effects of a recession and emerge stronger in the long run. Course Curriculum Module 1 Weathering The Storm Weathering The Storm 00:00 Module 2 Understanding The Mortgage Meltdown Understanding The Mortgage Meltdown 00:00 Module 3 Personal Development Personal Development 00:00 Module 4 Economic Recession Strategy Economic Recession Strategy 00:00 Module 5 Recession Proofing Recession Proofing 00:00

🌟 Unlock the Power of Healing with Bereavement Training 🌟 Are you ready to embark on a journey of compassion, understanding, and support? Welcome to Bereavement Training, where empathy meets expertise, and healing begins.   Why Bereavement Training? In a world where loss is an inevitable part of life, having the skills to navigate grief and support others through their darkest times is invaluable. 🕊️ Bereavement Training provides you with the tools, knowledge, and insight needed to effectively assist individuals and communities in coping with loss and bereavement. Benefits of Taking Our Bereavement Training Course   🌈 Comprehensive Understanding: Gain a deep understanding of the grieving process, including its emotional, psychological, and social dimensions. Learn how to recognize and address various manifestations of grief, from denial to acceptance.   💼 Practical Techniques: Acquire practical skills and techniques for providing support and comfort to those experiencing loss. From active listening to empathetic communication, you'll learn how to create a safe and nurturing environment for individuals to express their emotions.   🤝 Building Resilience: Discover strategies for fostering resilience and coping mechanisms in both yourself and others. Learn how to navigate the complexities of grief while maintaining your own emotional well-being.   📚 Current Research and Best Practices: Stay up-to-date with the latest research findings and best practices in the field of bereavement support. Our course integrates evidence-based approaches to ensure you're equipped with the most effective tools and strategies.   🎓 Professional Development: Whether you're a healthcare professional, counselor, social worker, or simply someone who wants to make a positive difference, our Bereavement Training course offers valuable professional development opportunities. Enhance your skill set and expand your career prospects with specialized training in bereavement support. Who is this for? Our Bereavement Training course is suitable for anyone passionate about helping others navigate the complexities of grief and loss. Whether you're a healthcare professional seeking to enhance your patient care skills, a counselor or therapist looking to specialize in bereavement support, or simply an empathetic individual eager to make a meaningful difference in your community, this course is for you. Career Path Upon completing our Bereavement Training course, you'll be equipped with the knowledge, skills, and confidence to pursue various career paths in the field of bereavement support. Potential career opportunities include:   🏥 Healthcare Settings: Work as a grief counselor or bereavement coordinator in hospitals, hospices, and other healthcare facilities, providing crucial support to patients and their families during times of loss.   🧠Mental Health Services: Join the ranks of mental health professionals specializing in grief therapy and support, offering counseling and therapeutic interventions to individuals struggling with bereavement.   👥 Community Organizations: Partner with community organizations and non-profits dedicated to supporting individuals and families affected by loss. Lead support groups, facilitate workshops, and organize outreach initiatives to foster healing and resilience within your community.   📚 Education and Training: Share your expertise by becoming a bereavement educator or trainer, providing workshops, seminars, and continuing education opportunities for professionals seeking to enhance their bereavement support skills.   Enroll Today and Embrace the Power of Compassionate Support Don't miss out on the opportunity to make a profound difference in the lives of those experiencing grief and loss. Enroll in our Bereavement Training course today and embark on a journey of healing, compassion, and growth. Together, let's transform grief into resilience and darkness into light. 🌟   FAQs (Frequently Asked Questions) 1. What is bereavement training? Bereavement training is a specialized course designed to equip individuals with the knowledge, skills, and tools needed to provide support to those experiencing grief and loss. This training encompasses a wide range of topics, including understanding the grieving process, effective communication techniques, and strategies for promoting resilience and coping. 2. Who can benefit from bereavement training? Bereavement training is beneficial for anyone who interacts with individuals experiencing grief and loss, including healthcare professionals, counselors, social workers, clergy members, educators, and community volunteers. Additionally, individuals who have experienced their own loss may find bereavement training valuable for gaining a deeper understanding of the grieving process and learning how to navigate their own emotions. 3. What topics are covered in bereavement training? Bereavement training covers a variety of topics related to grief and loss, including the psychological, emotional, and social aspects of grief, cultural considerations, communication skills, ethical considerations, and self-care strategies for providers. Additionally, some courses may include modules on specialized topics such as grief in children, traumatic loss, and complicated grief. 4. How long does bereavement training take to complete? The duration of bereavement training can vary depending on the provider and the format of the course. Some programs may be completed in a few days or weeks, while others may be more extensive and span several months. Online courses may offer flexibility in terms of scheduling and self-paced learning options. 5. Is bereavement training only for professionals? While bereavement training is valuable for professionals working in healthcare, counseling, and social services, it is also beneficial for anyone interested in supporting individuals experiencing grief and loss. Many courses are open to individuals from diverse backgrounds, including volunteers, caregivers, educators, and concerned community members. 6. How can I find a reputable bereavement training program? When seeking a bereavement training program, it's important to research and evaluate potential providers to ensure they offer high-quality, evidence-based instruction. Look for programs that are accredited, taught by experienced instructors, and have positive reviews or testimonials from past participants. Additionally, consider reaching out to professional organizations or local hospices for recommendations. 7. Can I receive continuing education credits for completing bereavement training? Some bereavement training programs may offer continuing education credits for healthcare professionals, counselors, and social workers. Be sure to check with the provider or accrediting body to confirm eligibility and requirements for obtaining CEUs. 8. Will bereavement training prepare me to work with diverse populations? Yes, bereavement training typically includes content on cultural competence and working with diverse populations. This may include discussions on how cultural beliefs, values, and traditions influence the grieving process, as well as strategies for providing culturally sensitive support to individuals and families from different backgrounds. Course Curriculum Module 1_ Understanding Bereavement. Understanding Bereavement. 00:00 Module 2_ Cultural and Religious Perspectives on Death and Mourning. Cultural and Religious Perspectives on Death and Mourning. 00:00 Module 3_ Supporting Children and Adolescents through Grief. Supporting Children and Adolescents through Grief. 00:00 Module 4_ Supporting the Dying and Their Families. Supporting the Dying and Their Families. 00:00 Module 5_ Self-Care for Professionals Supporting the Bereaved. Self-Care for Professionals Supporting the Bereaved. 00:00

Create a fair, non-discriminatory and effective recruitment process, from deciding to hire through to onboarding. What you'll learn Design a fair and effective recruitment process Understand the primary legislation that covers recruitment in the UK and your responsibility as a recruiter Write an effective job description and person specification Write a fair and attractive job advert Understand how unconscious bias can affect recruitment decisions Fairly select and interview candidates Create an engaging induction and onboarding programme This course includes: 1.5 hours on-demand video Assignments 1 downloadable resource Access on mobile and TV Full lifetime access Certificate of completion Requirements The only requirement for this course is an interest in recruitment, and how to do it fairly Description Are you looking to recruit? Are you concerned about how to go about it? Are you unsure of how you make your recruitment campaign open to a diverse candidate base, and avoid discrimination? I can help with that... Making a recruitment decision is one of the most important decisions that a business will ever make. Whether you are taking on your first employee, taking on additional staff as your business grows, or looking to replace someone who has left, in today’s recruitment market, making sure that your recruitment process is fair and inclusive is so important. The recruitment market has changed so much in the past few years, and what candidates are looking for now is so different to 10 or even 5 years ago. Opening up your business to a more diverse and flexible workforce is becoming increasingly essential in you becoming an employer of choice. If you are looking to build an inclusive and effective recruitment process, then this course is for you, whether you are an employer, manager or supervisor. Over our time together we will work through the entire process, from making the decision to hire, through writing a job advertisement, the interview and right through to onboarding, and throughout we will be focussing on both the process and the legislation that affects recruitment in the UK. During the course we will cover: To hire or not to hire? What you need to think about before even starting the recruitment process The legal landscape: the key legislation that covers recruitment in the UK Understanding discrimination and bias, and what it means for the recruitment process How to manage your process to be inclusive to disabled candidates How to write effective and fair job descriptions and person specifications How to fairly advertise your job and reach a broad and diverse audience How to fairly shortlist and select your candidates How to hold an effective interview How to ensure you make the right hiring decision, for the right reasons The importance of induction and onboarding Who the course is for: Anyone who is interested in building a fair and inclusive recruitment process First time employers who want to get it right, first time Managers and supervisors with a responsibility for recruitment and an interest in diversity and inclusion HR professionals with an interest in recruitment and selection

Master React and Redux with our comprehensive App Development Training course. Learn to build dynamic web applications, manage state, and integrate with backend services like Firebase. Ideal for aspiring UI/UX developers and frontend developers. Enroll now to start your journey in app development!

Overview This comprehensive course on Property Business Training - Level 5 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Property Business Training - Level 5 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Property Business Training - Level 5. It is available to all students, of all academic backgrounds. Requirements Our Property Business Training - Level 5 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 52 sections • 46 lectures • 14:42:00 total length •Introduction to Estate Agents: 00:20:00 •Different Types of Estate Agents: 00:15:00 •Getting Started on the Job: 00:15:00 •Listing Property Finding the Sellers: 00:25:00 •Valuation Process: 00:20:00 •Negotiating as an Estate Agent: 00:12:00 •Selling Property - Finding the Buyers: 00:20:00 •Letting Property: 00:30:00 •Technology for Estate Agents: 00:20:00 •Regulation of Estate Agents: 00:15:00 •Introduction to Property Management: 00:13:00 •The Role and Responsibilities of a Property Manager: 00:12:00 •Listing Properties and Marketing: 00:25:00 •The Letting Process and Tenancy Agreement: 00:31:00 •The Property Management Process: 00:33:00 •Keeping Tenants Long Term: 00:12:00 •Regulations of Property Management: 00:13:00 •Changes in the UK Property Market An Opportunity: 00:13:00 •Introduction to Property Development: 00:20:00 •Different Types of Property: 00:15:00 •Property Research: 00:13:00 •Property and the Law: 00:16:00 •Different Methods of Finance Option: 00:13:00 •Obtaining Building Regulations: 00:11:00 •The Planning Process: 00:11:00 •Project Management: 00:13:00 •Marketing Your Property: 00:13:00 •The Property Law and Practice: 00:25:00 •Ownership,Co-ownership and Possession of the Property: 00:34:00 •Co-Ownership in Property: 00:19:00 •Property Taxation on Capital Gains: 00:16:00 •VAT on Property Taxation: 00:12:00 •Property Taxation Tips for Accountants and Lawyers: 00:17:00 •Changes in the UK Property Market: 00:14:00 •Property Development: 00:20:00 •Different Types of Property: 00:15:00 •Land Law Principles- Rights and Interests: 00:19:00 •Ownership,Co-ownership and Possession of the Property: 00:34:00 •Lease Bailment, License,Mortgage and Insurance Related Law: 00:57:00 •Real Estate Investment: 00:17:00 •Strategies for a Real Estate Investor: 00:18:00 •Marketing Your Property: 00:13:00 •Introduction to Property Management: 00:13:00 •The Property Management Process: 00:33:00 •The Role and Responsibilities of a Property Manager: 00:12:00 •Listing Properties and Marketing: 00:25:00

Duration 5 Days 30 CPD hours This course is intended for The Microsoft Technology Associate (MTA) is Microsoft?s newest suite of technology certification exams that validate fundamental knowledge needed to begin building a career using Microsoft technologies. This program provides an appropriate entry point to a future career in technology and assumes some hands-on experience or training but does not assume on-the-job experience. Overview This five-day Training 2-Pack helps you prepare for Microsoft Technology Associate Exams 98-366 and 98-367, and build an understanding of these topics: Network Infrastructures, Network Hardware, Protocols and Services, Security Layers, Operating System Security, Network Security, Security Software. These courses leverage the same content as found in the Microsoft Official Academic Courses (MOAC) for these exams. Understand Network InfrastructuresUnderstand Network HardwareUnderstand Protocols and ServicesUnderstand Security LayersUnderstand Operating System SecurityUnderstand Network SecurityUnderstand Security Software UNDERSTANDING LOCAL AREA NETWORKINGDEFINING NETWORKS WITH THE OSI MODELUNDERSTANDING WIRED AND WIRELESS NETWORKSUNDERSTANDING INTERNET PROTOCOLIMPLEMENTING TCP/IP IN THE COMMAND LINEWORKING WITH NETWORKING SERVICESUNDERSTANDING WIDE AREA NETWORKSDEFINING NETWORK INFRASTRUCTURES AND NETWORK SECURITYUNDERSTANDING SECURITY LAYERSAUTHENTICATION, AUTHORIZATION, AND ACCOUNTINGUNDERSTANDING SECURITY POLICYUNDERSTANDING NETWORK SECURITYPROTECTING THE SERVER AND CLIENT

This comprehensive course dives deep into Oracle database RAC administration, spanning 12c and 19c versions. Gain practical skills in architecture, installation, tuning, upgrading, mastering backup, recovery, dynamic services, load balancing, patching, Flex Clusters, and more. Discover advanced techniques through hands-on practice videos.

Selling people something requires a lot of skill, as the process of turning someone into a buyer can be very complicated. It is never a good idea to make a sales call without the right prep work. So what do you need to do in order to prepare to make that sale? Well the answer to that question can be found in this Extended Diploma in Sales Management course. This course will help students learn the basic sales process and some basic sales tools. You will get the right kind of prep work done prior to a sales call and also develop your pitch by learning about creative openings and how to handle objections. You will also learn about setting goals, managing data and using a prospect board. This course will help you improve your project management skills as you learn to sell in all platforms. If you are selling personal products you will also improve your profits. Now all that remains to be done is get started on this course and learn to make great impressions. Course Highlights Extended Diploma in Sales Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Sales Management into 32 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 4 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Sales Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Sales Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Sales Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Sales Management Module One - Getting Started FREE 01:00:00 Module Two - Understanding the Talk FREE 01:00:00 Module Three - Getting Prepared to Make the Call 01:00:00 Module Four - Creative Openings 01:00:00 Module Five - Making Your Pitch 01:00:00 Module Six - Handling Objections 01:00:00 Module Seven - Sealing the Deal 00:30:00 Module Eight - Following Up 01:00:00 Module Nine - Setting Goals 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Using a Prospect Board 01:00:00 Module Twelve - Wrapping Up 01:00:00 Salesmanship Introduction To Salesmanship FREE 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations FREE 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Sales Communication Communication Basics FREE 00:30:00 The Importance Of Self Esteem FREE 00:30:00 Oral Communication Skills Certificate 00:30:00 Written Communication Techniques 00:30:00 The Importance Of Body Language 00:30:00 Public Speaking Tips 00:30:00 How Bad Communication Damages Your Business 00:30:00 Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Activities Extended Diploma in Sales Management- Activities 00:00:00 Mock Exam Mock Exam- Extended Diploma in Sales Management 00:20:00 Final Exam Final Exam- Extended Diploma in Sales Management 00:20:00

Interactive Course for Prospective Customer Service Provider Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. Learn how to deal with difficult customers as how you react will determine the outcome of your interaction. Learn how to avoid confrontation and solve problems calmly and not to get flustered. This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Go home without a headache after the end of the day with improved communication skills which you can learn through this course. Course Highlights Customer Service Skills Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Course into 37 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 7 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Introduction To Customer Service FREE 00:15:00 The Power of Positive Thinking in Customer Service FREE 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Final Exam