1320 Courses

🚀 Unlock the Power of Quality Assurance with Our Software Testing Course! 🚀 Are you ready to take your career in the tech industry to new heights? Dive into the world of software testing and equip yourself with the essential skills needed to ensure top-notch quality in every digital product! Our comprehensive Software Testing course is your gateway to mastering the art of detecting bugs, ensuring functionality, and delivering seamless user experiences.   Why Software Testing Matters? In today's fast-paced digital landscape, flawless software performance is non-negotiable. Every glitch, bug, or malfunction can cost a company its reputation, customers, and revenue. That's where software testing comes into play. By meticulously examining code, analyzing system functionalities, and running rigorous tests, software testers play a crucial role in identifying and rectifying issues before they escalate.   Benefits of Our Software Testing Course Stay Ahead of the Curve: In an industry that's constantly evolving, staying stagnant is not an option. Our course provides you with the latest techniques, tools, and methodologies in software testing, ensuring you're always ahead of the curve. Enhance Product Quality: Become the guardian of quality by learning how to conduct thorough tests that identify even the most elusive bugs. With your expertise, you'll contribute to the creation of robust, reliable software that delights users. Boost Employability: Employers are constantly on the lookout for skilled software testers who can ensure their products meet the highest standards. By completing our course, you'll enhance your employability and open doors to exciting career opportunities. Save Time and Resources: Catching bugs early in the development process saves both time and resources. Our course teaches you how to implement efficient testing strategies, helping companies streamline their workflows and minimize costly rework. Earn Recognition and Respect: As a proficient software tester, you'll earn the respect of your peers and recognition from industry leaders. Your ability to deliver flawless software solutions will position you as a valuable asset in any organization.   Who is This For? Our Software Testing course is perfect for: Aspiring QA Engineers Software Developers looking to expand their skillset IT Professionals interested in quality assurance Students pursuing a career in technology Anyone passionate about ensuring top-notch software quality No matter your background or experience level, if you're eager to dive into the world of software testing, this course is for you!   Career Path Upon completing our Software Testing course, you'll be well-equipped to pursue a variety of exciting career paths, including: Quality Assurance Engineer: As a QA engineer, you'll be responsible for ensuring that software products meet the highest quality standards. You'll design and execute tests, identify defects, and collaborate with developers to resolve issues. Test Automation Engineer: Automation is becoming increasingly essential in software testing. As a test automation engineer, you'll leverage tools and scripts to automate repetitive testing tasks, improving efficiency and accuracy. Software Development Engineer in Test (SDET): SDETs combine development and testing skills to create robust testing frameworks and tools. They play a crucial role in ensuring the reliability and scalability of software systems. Quality Assurance Manager: With experience and expertise, you could advance to a managerial role overseeing QA teams and processes. Quality assurance managers are responsible for setting testing standards, optimizing workflows, and ensuring the overall quality of deliverables.   Don't Miss Out on This Opportunity! Are you ready to embark on an exciting journey into the world of software testing? Enroll in our Software Testing course today and unlock the door to a rewarding career in quality assurance. Join thousands of satisfied students who have transformed their careers with our comprehensive training program. Don't wait - secure your future in tech today!   FAQ (Frequently Asked Questions) - Software Testing Q1: What is software testing, and why is it important? Software testing is the process of evaluating a software application or system to ensure that it meets specified requirements and works as expected. It involves executing a program or system with the intent of finding errors or bugs and verifying that the software meets its quality and performance objectives. Testing is crucial for several reasons: It helps identify and fix defects or bugs early in the development process, reducing the cost of fixing issues later. It ensures that the software meets user requirements and expectations, enhancing user satisfaction. Testing improves the reliability, usability, and performance of software applications, thereby increasing their overall quality. It helps build confidence in the software's correctness and functionality, leading to better adoption and success in the market. Q2: What are the different types of software testing? There are various types of software testing, each serving different purposes and objectives: Unit Testing: Tests individual components or modules to ensure they function correctly in isolation. Integration Testing: Verifies that multiple components work together as expected when integrated. System Testing: Evaluates the entire system's functionality and performance in the context of the intended environment. Acceptance Testing: Validates that the software meets user requirements and is ready for deployment. Regression Testing: Ensures that changes or updates to the software do not adversely affect existing functionality. Performance Testing: Evaluates the software's responsiveness, scalability, and stability under different workload conditions. Security Testing: Identifies vulnerabilities and weaknesses in the software to prevent unauthorized access or data breaches. Q3: When should testing be performed in the software development lifecycle? Testing should be integrated into the software development lifecycle from the early stages and conducted iteratively throughout the process. Ideally, testing starts as soon as individual components or modules are developed and continues through integration, system development, and acceptance testing phases. Iterative testing allows for early detection and resolution of issues, reducing the risk of defects accumulating and impacting the final product. Q4: What are some common challenges in software testing? Incomplete or unclear requirements: Lack of clear specifications can make it challenging to determine what to test. Time and resource constraints: Limited time and resources may restrict the extent of testing that can be performed. Changing requirements: Frequent changes in requirements can lead to scope creep and require retesting. Complexity of software: Testing complex systems with intricate dependencies can be challenging and time-consuming. Test environment setup: Creating and maintaining test environments that mimic production can be complex and costly. Effective communication: Ensuring clear communication among stakeholders, developers, and testers is essential for successful testing. Course Curriculum Module 1 Introduction to Software Engineering Introduction to Software Engineering 00:00 Module 2 Software Design Principles and Testing Software Design Principles and Testing 00:00 Module 3 Software Maintenance and Evolution Software Maintenance and Evolution 00:00 Module 4 Software Project Management Software Project Management 00:00 Module 5 Software Configuration Management Software Configuration Management 00:00 Module 6 Software Project Metrics and Measurement Software Project Metrics and Measurement 00:00

Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envían las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un título: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £39 o en formato PDF a un costo de £24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en línea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Módulo Uno: Inicio 00:05:00 Módulo Dos: ¿Qué Es La Ética? 00:05:00 Módulo Tres: Implementar La Ética En El Lugar De Trabajo 00:10:00 Módulo Cuatro: Derechos Del Empleado/Empleador 00:10:00 Módulo Cinco: Responsabilidades Sociales Y De Negocio 00:10:00 Módulo Seis: Decisiones Éticas 00:10:00 Módulo Siete: Hacer La Denuncia 00:10:00 Módulo Ocho: Ética De La Gerencia Empresarial 00:05:00 Módulo Nueve: Comportamiento Poco Ético 00:10:00 Módulo Diez: Ética Empresarial (I) 00:10:00 Módulo Once: Ética Empresarial (II) 00:10:00 Módulo Doce: Finalizando 00:05:00 Evaluación Presente su tarea 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envían las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un título: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £39 o en formato PDF a un costo de £24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en línea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Comunicando con Lenguaje Corporal 00:20:00 Módulo Tres: Leyendo el Lenguaje Corporal 00:30:00 Módulo Cuatro: Errores Relacionados con el Lenguaje Corporal 00:20:00 Módulo Cinco: Diferencias de Genero 00:30:00 Módulo Seis: Comunicación No Verbal 00:30:00 Módulo Siete: Expresiones Faciales 00:30:00 Módulo Ocho: El Lenguaje Corporal en los Negocios 00:20:00 Módulo Nueve: Las Mentiras y el Lenguaje Corporal 00:20:00 Módulo Diez: Mejorar El Lenguaje Corporal 00:30:00 Módulo Once: Combinando Las Palabras con Los Movimientos 00:20:00 Módulo Doce: Cierre 00:05:00 Evaluación Presente su tarea 00:00:00

Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envían las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un título: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £39 o en formato PDF a un costo de £24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en línea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Un Resumen 00:10:00 Módulo Tres: Tipos de Peligros 00:10:00 Módulo Cuatro: El Rol de la Gerencia 00:10:00 Módulo Cinco: Entrenamiento 00:10:00 Módulo Seis: Manejo del Estrés 00:10:00 Módulo Siete: Violencia en el Lugar de Trabajo 00:10:00 Módulo Ocho: Identificando los Peligros de tu Compañía 00:10:00 Módulo Nueve: Abuso de Drogas y Alcohol 00:10:00 Módulo Diez: Escribiendo el Plan de Seguridad 00:10:00 Módulo Once: Implementación del Plan 00:05:00 Módulo Doce: Cierre 00:05:00 Evaluación Presente su tarea 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envían las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un título: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £39 o en formato PDF a un costo de £24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en línea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Identificando Peligros y Riesgos 00:10:00 Módulo Tres: Buscando los Problemas Antes de que Ocurran (I) 00:10:00 Módulo Cuatro: Buscando los Problemas Antes de que Ocurran (II) 00:10:00 Módulo Cinco: La Responsabilidad de Todos 00:10:00 Módulo Seis: Seguimiento y Actualización de las Medidas de Control 00:10:00 Módulo Siete: Técnicas de Gerencia de Riesgos 00:10:00 Módulo Ocho: Informes y Seguridad General en la Oficina 00:10:00 Módulo Nueve: Análisis de Impacto a la Empresa 00:10:00 Módulo Diez: Plan de Recuperación Ante Desastres 00:10:00 Módulo Once: Resumen de la Evaluación de Riesgos 00:10:00 Módulo Doce: Cierre 00:05:00 Evaluación Presente su tarea 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Office 365 provides productivity software and related services to make your office work comfortable and help you to collaborate easily with your colleagues and customers. The Microsoft Office 365 - Complete Video Training course allows you to gain mastery over all the features of Microsoft Office 365 so that you can increase the rate of success of your business organisation. The course is sectioned into four parts that discussed various features and usage of the application. At first, Microsoft Office 365 Administration teaches you the fundamentals of Office 365 Administration including the setup of Office 365, navigation, user panel management, configuring Skype for business, etc. Then, you will know how to use the browser-based version of Word, Excel, PowerPoint, Outlook, OneNote, OneDrive in the section Microsoft Office 365 Web Apps. Saying simply, you can able to use the Web App of Microsoft office 365. Next, you will learn the features that you need to know for using Microsoft Office 365 in the section Microsoft Office 365 For End Users. Finally, the last part shows and an in-depth lesson for using SharePoint for professional purpose. In short, the Microsoft Office 365 - Complete Video Training course makes you a proficient user of Microsoft Office 365. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 365 - Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 365 - Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 - Office 365 For End Users Office 365 Overview FREE 01:23:00 Email, Contacts & Calendar 00:43:00 Using the Office 365 Office Apps 00:48:00 Module 02 - Office 365 SharePoint for End Users SharePoint Overview FREE 00:50:00 Creating Your First Site 00:24:00 Adding Content to the Team Site Searching for Content 00:34:00 Module 03 - Office 365 Administration Getting Your Domain Ready FREE 00:24:00 Getting Domain Ready 00:09:00 Licenses and Subsc 00:10:00 Bing places for Busines 00:05:00 Service Setting 00:05:00 Reports 00:04:00 Checking Health 00:02:00 Checking and Log 00:04:00 Managing Users Office 365 Administration 00:09:00 Creating users in office 365 00:08:00 Creating Distribution Groups 00:11:00 Importing 365 Users 00:09:00 Resetting User Passwords 00:02:00 user preperties 00:05:00 Insalling MS office 00:05:00 Maintaining Office 365 Users- Office 365 Administration 00:13:00 Creating user Resourse Mailboxes 00:07:00 Creating Shared User Mailboxes 00:01:00 Exchange Recipients 00:08:00 Checking Service Settings 00:02:00 Managing Skype for Business Users 00:03:00 Module 04 - Office 365 Web Apps Introduction FREE 00:01:00 Getting Started 00:24:00 Collaborating with Shared Files 00:52:00 Using the Outlook Web Apps 00:46:00 Communicating with Skype for Business 00:29:00 Using Skype for Business Meetings 00:15:00 Interacting with Mobile Devices 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Business Accounting refers to the systematic recording, analysing, interpreting and presenting financial information. An Introduction to Business Accounting - Complete Video Course course provides you with the basic knowledge of Business Accounting for the betterment of your business. In the course, you will learn the accounting equation and different types of financial statements and the ways of analysing transactions using the double-entry system, and by journalizing transactions. The course will also teach you how to post entries, the trial balance, and find errors using horizontal analysis. The Business Accounting course will also teach you the ways of adjusting process, adjusting entries, preparing a worksheet, and creating financial statements. Areas of concentration also include accounting cycles, temporary vs permanent accounting basics, the accounting cycle illustrated steps, the fiscal year, and working capital and current ratio. To sum up, the course will help you to know the basic usage of Business Accounting. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? An Introduction to Business Accounting - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our An Introduction to Business Accounting - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Professional Bookkeeper Introduction Professional Bookkeeper FREE 00:09:00 Introduction to Accounting and Business Defining a Business 00:07:00 Ethics in Accounting 00:05:00 Generally Accepted Accounting Principles (GAAP) 00:10:00 The Accounting Equation The Accounting Equation 00:07:00 Transactions 00:11:00 Financial Statements 00:13:00 Analyzing Transactions The Accounting Equation and Transactions 00:16:00 Double-Entry System 00:11:00 Transactions - Journalizing 00:17:00 Journal Entries 00:38:00 Entering Information - Posting Entries Posting Entries 00:10:00 The Trial Balance 00:10:00 Finding Errors Using Horizontal Analysis 00:09:00 Horizontal Trend : Balance Sheet 00:21:00 Horizontal Trend: Income Statement 00:36:00 Adjusting Process The Purpose of the Adjusting Process 00:15:00 Adjusting Entries Adjusting Entries - Prepaid Expenses 00:13:00 Adjusting Entries - Accrued Revenues 00:10:00 Adjusting Entries - Depreciation Expense 00:09:00 Adjustment Summary Adjustment Summary - Review 00:13:00 Vertical Analysis 00:33:00 Preparing a Worksheet Preparing a Worksheet 00:06:00 Financial Statements The Income Statement 00:11:00 Financial Statements - Definitions 00:12:00 Completing the Accounting Cycle Temporary vs. Permanent Accounts 00:19:00 The Accounting Cycle Illustrated Accounting Cycle Illustrated - Steps 1-5 00:11:00 Accounting Cycle Illustrated - Steps 6-10 00:12:00 Fiscal Year Fiscal Year 00:09:00 Spreadsheet Exercise Spreadsheet Exercise - Steps 1-4 00:11:00 Spreadsheet Exercise - Steps 5-7 00:37:00 Mock Exam Mock Exam- An Introduction to Business Accounting - Complete Video Course 00:20:00 Final Exam Final Exam- An Introduction to Business Accounting - Complete Video Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Get acquainted with another advanced marketing part of the cutting edge world by means of our internet learning module Email Marketing 2019 Beginners Guide To Email Marketing. Learn the important etiquettes of sending an email as well as mastering the advertising language to intrigue your target consumers. Find how the email advertising functions, and how it can convince our interest group. Discover how the email marketing works, and how it can draw the attention of the target audience. Learn about push emails, email subscription, newsletter and more. Discover how you can save your computer and data from spam messages and shield your information from the virus. What you'll learn You will be able to build your own email list from sratch You will understand how email marketing works You will learn the best practices for writing emails You will understand how to avoid spam filters and comply with can-spam legislation You will understand why email marketing is essential for any online business You will have a full grasp of email marketing and all the essential ingredients for a successful marketing campaign Requirements You will need access to the internet You will need to be willing to learn and work hard on building an email list Introduction To The Course Introduction 00:01:00 Online Marketing - An Overview AIDA Marketing - Understanding The Buyers Journey 00:07:00 Email Marketing - Grasping The Concept 00:08:00 Building Your Email List Email Marketing Software - Choosing Your Email Marketing Provider 00:06:00 Building Your Email Marketing List 00:06:00 Different Ways To Get An Email Sign Up 00:08:00 Asking For The Email 00:05:00 The Magic Of PDF's 00:09:00 Using Your Email List An Email List Is For Selling Stuff - Right? 00:08:00 Email Marketing Styles 00:06:00 Email Copywriting Email Writing Styles 00:08:00 Email Copywriting - Using AIDA 00:08:00 Email Spam Traps & Pitfalls 00:11:00 Email Analytics & Automation Email Analytics - What To Measure 00:10:00 Email Automations - Understanding Their Usage 00:04:00 Maintaining Your Email List Using Surveys Surveys - How To Use Them To Improve Your List 00:13:00 Summary Closing thoughts 00:01:00

Learn the advanced features of Adobe Acrobat to push Acrobat and PDF usage to its fullest potential within your organization. This course is directed developing advanced users within your organization. Through the Adobe Acrobat Advanced you will learn to use advanced document tools and modify document properties, compare documents, enhance scans, as well as enhance documents by adding rich media such as sound, video, and interactive buttons. You will learn to use the measurement tool, the distance tool, the perimeter tool and the area tool. You will create interactive forms from a Word document or InDesign document, add form elements, add checkboxes and radio buttons, and distribute forms for feedback. You will understand the importance of accessibility and test for accessibility. Finally, you will understand signatures, learn how to create signatures, as well as how to add signatures to a document. What Will I Learn? Use Advanced Document Tools Add rich media Use the Measurement Tools Create forms Understand Accessibility Create Signatures and Certificates Requirements Pre-requisites: Acrobat DC Pro Beginning or equivalent knowledge and skills Introduction Introduction FREE 00:02:00 Advanced Document Tools Using Document Properties 00:11:00 Comparing Documents 00:04:00 Enhancing Scans 00:04:00 Adding Rich Media Adding Sound 00:04:00 Adding Video 00:03:00 Adding buttons 00:07:00 Using the Measurement Tools Understanding the Measurement Tool 00:03:00 Using the Distance Tools 00:02:00 Using the Perimeter Tool 00:04:00 Using the Area Tool 00:01:00 Creating Forms Creating a Form from a Word Document 00:03:00 Creating a Form from InDesign 00:02:00 Adding Form Elements 00:07:00 Adding Check Boxes and Radio Buttons 00:04:00 Distributing Forms 00:05:00 Understanding Accessibility What is Accessibility? 00:02:00 Running an Accessibility Test 00:06:00 Creating Signatures and Certificates What is a Digital Signature? 00:02:00 Creating a Digital Signature 00:04:00 Adding a Signature to a Document 00:01:00 Conclusion Course Recap 00:02:00 Course Certification