57960 Courses

Course Information Our extensively proven course delves into the essential stages of process and system auditing. Gain invaluable insights and direction in auditing systems and processes, spanning across global and local organisational levels. This course will assist delegates with: A practical approach for the development and conduct of process and system audits An enhanced understanding of key system audit principles, preparation, design and conduct Increased expertise, efficiency and confidence. This course is structured to encourage delegates to: Discuss and develop ideas Solve specific problems Share knowledge and experiences. By the end of the course delegates will be better able to: Design and plan more effectively to achieve their process and systems audit objectives and add value to their organisation Improve the effectiveness, focus and credibility of the audit programme Understand the key system audit principles, preparation, design and conduct Develop system audit tools to ensure more effective audit conduct and outcome Create audit strategies utilising risk management principles Prepare for inspections. Tutors Tutors will be comprised of (click the photos for biographies): Allison Jack Executive Director, Bristol Myers Squibb Rocio Castellanos Director, Pfizer Ltd Guy Houben G(C)LP Auditor, Janssen Pharmaceutical Companies of Johnson & Johnson Programme Please note timings may be subject to alteration. Day 1 08:50 Registration 09:00 Welcome and Introductions, Expectations/Challenges/Experiences A discussion to explore the range of approaches to the conduct of systems audit. 09:30 Introducing Systems Audit What is a system? Why conduct system audits? Advantages, disadvantages and challenges. 10:20 Break 10:35 Systems Audit Design and Planning Identifying the customer, setting objectives, development of the audit plan and audit tools, plans for the audit report. 12:00 Designing System Audit Tools 12:45 Lunch 13:30 System Audit Plan - Exercise 14:00 Introduction to Case Studies The objectives of the case studies are defined and process and outputs described. 14:15 Case Studies - Session 1 A first opportunity for work on case studies. Defining objectives and scope and understanding the requirements of the audit client. 15:00 Break 15:20 Case Studies - Session 1 continued 16:30 Case Studies - Feedback 17:00 Close of Day 1 Day 2 09:00 Simple System Audit Example - Introduction The objectives of the case studies are defined and process and outputs described. 09:10 Case Studies - Session 2 - A Simple System Audit Example An example of system audit applied to a simple system. 10:30 Break 10:45 A Simple System Audit Example - Case Study Feedback 11:30 Strategy Audit programme planning. 12:15 Lunch 13:00 Case Studies - Session 3 Work on delegate's case studies. 14:30 Break 14:45 Case Studies - Session 3 - Feedback 15:15 Closing remarks 15:30 Close of course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 14 Points Development Level Develop

Embark on a journey to become a workplace hero with our comprehensive one-day First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.

The industry standard course in UX research Master the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification. Who is it for? UX professionals Aspiring UX researchers Duration 16 weeks Commitment 3 hours per week Format Online, self-paced with live support and mentoring Why take this user research course: Gain the most in-demand skills* and boost your career in a thriving industry. Learn a complete range of UX research methods. Expand your toolkit to conduct high-quality research at pace. Become an insights expert. Translate findings into actionable insights and communicate them with conviction. Showcase your expertise. Build a professional user research portfolio and earn a university credit-rated qualification. Get the confidence to succeed. Count on our mentors, career advisors and student community throughout your journey. *Research is one of the top 10 most in-demand skills globally (LinkedIn, 2023). A comprehensive, in-depth curriculum This user research course has been created and validated by experts in UX research. It is credit-rated by Glasgow Caledonian University. Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. The best of both worlds. Module 1 Introduction to user research Understand the role of a UX researcher. Explore the types, methods and ethics of research. Module 2 Planning the research Learn how to build a research plan, collaborate with stakeholders, recruit participants and manage data. Module 3 Fundamental user research skills Master the core skills of interviewing and usability testing. Learn how to moderate and take notes. Module 4 Expanding your toolkit Explore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies. Module 5 Analysing qualitative research Learn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps. Module 6 Quantitative research Learn to design, conduct and analyse online surveys, A/B tests and more. Module 7 Communicating the research Learn how to report and present your findings with confidence. Module 8 AI for user research Explore how AI tools can assist researchers. Project Portfolio project Build a professional portfolio to showcase your research expertise.

www.kruathai.co.uk

As well as informing you about the risks of working with asbestos, the course will deliver a lot more information about: Recognising asbestos, where it’s used, minimising the risks and the legislation about working with asbestos. This course is a variation on the Asbestos Awareness course that contains specific information for designers and architects.

This foundational course introduces the key concepts behind experience thinking and user experience design. It's a great place to start your learning journey!

Angelic Reiki London

This qualification is aimed at those working in an environment where an AED is available.

This course is designed to enhance your ability to manage critical conversations in the workplace in a way that both inspires growth and engagement and moves people, processes, and the organization forward. We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support