8984 Courses

Description Collaboration is an essential thing to maximize the workplace output. Collaboration occurs when two or more people help each other to fulfil their organizational goals and objectives. You can call it teamwork at a higher level. The Workplace Essential Training: Collaboration course will train you how to become more collaborative towards your co-workers or employees by idea sharing and thinking to accomplish a common goal. The course shows you how to ensure and maintain successful collaboration in the workplace. At first, you will understand the true meaning of collaboration that will be further explained through the discussion on the necessary qualities and abilities that help you to collaborate effectively with your colleagues. Then the course explains the difference between collaboration, teamwork and cooperation. The six steps to make a collaborative environment, how a collaboration environment looks like and the advantages of collaboration will also be focused on the course. After that, the course shows you the techniques of handling collaboration obstacles. Next, you will learn to create strategies for developing collaboration. Finally, the course discusses the effects of technology in collaboration. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Course for? Workplace Essential Training: Collaboration is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Essential Training: Collaboration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Overview 00:05:00 Being Collaborative 00:15:00 Elements of Successful Collaboration 00:30:00 Benefits of Collaboration 00:30:00 Common Obstacles 00:30:00 Technology and Collaboration 00:15:00 Course Certification Order your Certificate 00:00:00

Sharpen Your Virtual Management Skills, Enhance Your Productivity and Collaborate Effectively to Drive Results.

***24 Hour Limited Time Flash Sale*** Business Strategy Planning Masterclass Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Business Strategy Planning Masterclass Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Business Strategy Planning Masterclass bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Business Strategy Planning Masterclass Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Business Strategy Planning Masterclass Career Bundle: Course 01: Business Strategy Planning Masterclass Course 02: Strategic Business Planning Course 03: Applied Business Strategy for Managers Course 04: Diploma in Business Management (Online) Course 05: Level 3 Performance Management Course 06: Lean Process and Six Sigma Training Course Course 07: Business Improvement Course 08: Business Intelligence Analyst Course 09: Research Methods in Business Course 10: Capital Budgeting & Investment Decision Rules Course 11: How to Get Your Business Funded Course 12: Raising Money & Valuations Course 13: Basic Business Finance Course 14: Financial Modelling for Decision Making and Business plan Course 15: Finance: Financial Risk Management Course 16: Digital Product Management Training Course 17: Business Lead Generation Course 18: Digital Marketing for Business Course 19: Digital Marketing - Growth Hacking Techniques Course 20: Reach 7 Figures Through Affiliate Marketing Course 21: Retail Management Skills Course 22: Start A T-Shirt Business Course 23: Logistics of Crude Oil and Petroleum Products Course 24: Setting Up Your Dog Grooming Business Course 25: Candle Making Training With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Business Strategy Planning Masterclass today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Business Strategy Planning Masterclass course materials Get instant access to this Business Strategy Planning Masterclass course Learn Business Strategy Planning Masterclass from anywhere in the world 24/7 tutor support with the Business Strategy Planning Masterclass course. Start your learning journey straightaway with our Business Strategy Planning Masterclass Training! Business Strategy Planning Masterclass premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Business Strategy Planning Masterclass is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Business Strategy Planning Masterclass course. After passing the Business Strategy Planning Masterclass exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Strategy Planning Masterclass course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Business Strategy Planning Masterclass skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Business Strategy Planning Masterclass doesn't require prior experience and is suitable for diverse learners. Career path This Business Strategy Planning Masterclass bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate CPD Accredited Digital Certificate Digital certificate - Included

Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

***24 Hour Limited Time Flash Sale*** Coaching & Mentoring at QLS Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Coaching & Mentoring at QLS Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Coaching & Mentoring at QLS Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Coaching & Mentoring at QLS Level 5 Diploma Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Coaching & Mentoring at QLS Level 5 Diploma Career Bundle: Course 01: Coaching & Mentoring at QLS Level 5 Diploma Course 02: Life Coaching Advanced Diploma Course 03: Spiritual Life Coaching Course 04: Coaching and Mentoring in Care Course 05: Performance Coaching & Mentoring Course 06: Mindfulness for Wellbeing and Peak Performance Course 07: Forgiveness Coaching and Therapy Course 08: Diploma of Sports Management & Fitness Coaching (Online) Course 09: Sports, Fitness and Nutrition for Coaching Course 10: Nutritional Therapy & Wellness Coaching Course 11: Reinventing Yourself: Personal Development Training Course 12: Motivation - Motivating Yourself & Others Course 13: Personal Development Coach Online Course Course 14: Career Development Training Course 15: Academic and Personal Development Course 16: Financial Trading Course & Mentoring Course 17: Train The Trainer Course 18: Diploma in Creative Problem Solving Course 19: How to Boost Your Brain Course 20: The Power of Positive Thinking Course 21: The Power of Attitude Course 22: The Power of Patience Course 23: The Power of Change Course 24: Trying New Things Course 25: Learn to Eliminate Weakness With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Coaching & Mentoring at QLS Level 5 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Coaching & Mentoring at QLS Level 5 Diploma course materials Get instant access to this Coaching & Mentoring at QLS Level 5 Diploma course Learn Coaching & Mentoring at QLS Level 5 Diploma from anywhere in the world 24/7 tutor support with the Coaching & Mentoring at QLS Level 5 Diploma course. Start your learning journey straightaway with our Coaching & Mentoring at QLS Level 5 Diploma Training! Coaching & Mentoring at QLS Level 5 Diploma premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Coaching & Mentoring at QLS Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Coaching & Mentoring at QLS Level 5 Diploma course. After passing the Coaching & Mentoring at QLS Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Coaching & Mentoring at QLS Level 5 Diploma course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Coaching & Mentoring at QLS Level 5 Diploma skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Coaching & Mentoring at QLS Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Coaching & Mentoring at QLS Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

***24 Hour Limited Time Flash Sale*** Level 3, 4 & 5 Diploma in Site Management & Construction Safety - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Elevate your career with our Site Management & Construction Safety courses, offering certification at QLS Level 3, 4, and 5. In the UK, the demand for professionals skilled in Site Management is booming, with an expected 9% job growth by 2025. Don't miss your opportunity to lead and secure your future in the construction industry. Enrol today and take the first step towards a rewarding career in Site Management! This Bundle Contains 20 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Site Management at QLS Level 5 Course 02: Site Management Safety Training Scheme (SMSTS) at QLS Level 5 Course 03: Diploma in Construction Safety at QLS Level 5 Course 04: Certificate in Construction Site Supervisor at QLS Level 3 Course 05: Construction Project Management Level 4 Course 06: Diploma in Health and Safety at Workplace at QLS Level 4 Course 07: Diploma in Construction Industry Scheme (CIS): QLS Endorsed Course 08: Workplace First Aid Level 4 Course 09: Fire Risk Assessment With Health and Safety Training Course 10: Working at Height Course 11: Lone Worker Safety Course 12: Electrical Safety Course 13: Ladder Safety Course 14: RIDDOR Training Course 15: LOLER Training Course 16: Building Surveying Practice Course 17: Minimum Requirements of Building Design and Construction Course 18: Construction Cost Estimation Course 19: Building Quantity Surveying Course 20: Career Development Plan Fundamentals Learning outcome of this Bundle: Upon Successful Completion of these courses you'll be able to: Attain a comprehensive understanding of site management principles Master site management safety through the Site Management Safety Training Achieve a high-level diploma in construction safety, emphasising site management expertise. Gain proficiency as a Construction Site Supervisor, a vital role in site management. Develop skills in Construction Project Management, enhancing site management capabilities. Acquire in-depth knowledge of health and safety at the workplace, integral to effective site management. Prepare for a successful career in site management with a focus on Construction Industry Scheme (CIS) Why Prefer Us for this bundle? All-in-one package of 20 premium courses bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Get instant access to this bundle course. Learn from anywhere in the world Site Management is affordable and simple to understand Site Management is entirely online, interactive lesson with voiceover audio Lifetime access to the Site Management course materials Site Management comes with 24/7 tutor support Our Site Management & Construction Safety at QLS Level 3, 4 & 5 Endorsed Diploma Bundle is your gateway to a thriving career in the construction industry. With 20 premium courses, this comprehensive package covers everything from site management and safety to project management, health and safety, and much more. Designed to equip you with the expertise needed to excel in site management, this bundle offers QLS Level 5 diplomas, SMSTS certification, and comprehensive knowledge in construction safety and supervision. As the demand for skilled site management professionals continues to rise, this bundle provides the ideal opportunity to secure your future and unlock rewarding career prospects in the construction field. In a rapidly growing construction sector, site management skills are in high demand. This bundle empowers you with the knowledge and credentials required to excel in site management roles. With a strong emphasis on site management principles, safety, and project management, you'll be well-prepared to lead and oversee construction projects while ensuring compliance with industry standards. Don't miss this chance to invest in your future and become a site management expert with our comprehensive bundle. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Site Management & Construction Safety at QLS Level 3, 4 & 5 Endorsed Diploma bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path Site Manager: £35,000 - £60,000 Construction Project Manager: £40,000 - £70,000 Health and Safety Manager (Construction): £40,000 - £70,000 Construction Site Supervisor: £25,000 - £45,000 Building Surveyor: £30,000 - £55,000 Quantity Surveyor: £30,000 - £55,000 Safety Officer: £25,000 - £45,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

***24 Hour Limited Time Flash Sale*** Level 5 Diploma in Business Management - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter The UK business landscape is booming, with over 5.5 million businesses contributing £2.2 trillion to the economy. But in a competitive environment, standing out requires sharp skills and specialised knowledge. This Level 5 Diploma in Business Management equips you with both, empowering you to thrive in today's dynamic business world. With this Level 5 Diploma in Business Management course you will get 25 CPD Accredited PDF Certificates, Hard Copy Certificate of Level 5 Diploma in Business Management and our exclusive student ID card absolutely free. Courses Are Included In This Level 5 Diploma in Business Management Bundle: Course 01: Level 5 Diploma in Business Management Course 02: Business Plan for Entrepreneurs Course 033: Business Administration Course 04: Agile Project Management Course 05: Workplace Performance Management Course 06: Diploma in Operations Management Course 07: Business Intelligence Analyst Course 08: Google Data Studio: Data Analytics Course 09: Research Methods in Business Course 10: Strategic Business Management Course 11: Business Improvement Course 12: International Business Principles Course 13: Level 3 Diploma in Business Etiquette Course 14: Product Management Course 15: Basic Business Finance Course 16: Financial Analysis Course Course 17: Financial Management Course 18: Capital Budgeting & Investment Decision Rules Course 19: Making Budget & Forecast Course 20: Managerial Accounting Training Course 21: SAP Controlling (CO) - Product Costing S4HANA Course 22: Certificate in Purchasing and Procurement Course 23: Business Training: Communication Skills Course 24: Workplace Confidentiality Course 25: Risk Assessment Training Embarking on Level 5 Diploma in Business Management is more than just taking an online course; it's an investment in your future. By completing this Level 5 Diploma in Business Management bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't miss this chance to elevate your career and skillset. Enrol in Level 5 Diploma in Business Management today and take the first step towards achieving your goals and dreams. Why buy this Bundle? Free CPD Accredited Certificate upon completion of this Bundle Get a free student ID card with the bundle Lifetime access to the course materials Get instant access to these courses Learn from anywhere in the world 24/7 tutor support with the course. This Bundle is an entirely online, interactive lesson with voice-over audio. Start your learning journey straightaway! Level 5 Diploma in Business Management premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Level 5 Diploma in Business Management is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 5 Diploma in Business Management course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Level 5 Diploma in Business Management exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This Level 5 Diploma in Business Management doesn't require prior experience and is suitable for diverse learners. Career path This Level 5 Diploma in Business Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

***24 Hour Limited Time Flash Sale*** Insurance Agent Training at QLS Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Insurance Agent Training at QLS Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Insurance Agent Training at QLS Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Insurance Agent Training at QLS Level 5 Diploma Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Insurance Agent Training at QLS Level 5 Diploma Career Bundle: Course 01: Insurance Agent Training at QLS Level 5 Diploma Course 02: UK Tax Accounting Course 03: Financial Advisor Course 04: Financial Management Course 05: Financial Investigator Course 06: Pension UK Course 07: Investment Banking Course 08: Mortgage Adviser Course Course 09: Financial Consultant Training: Financial Advisor Course 10: Financial Crime Consultant Course 11: Anti-Money Laundering (AML) Course 12: Sage 50 Accounts Course 13: Xero Accounting - Complete Training Course 14: QuickBooks Online Bookkeeping Diploma Course 15: Financial Accounting Course 16: Financial Analysis Course Course 17: Accountancy Course 18: Banking and Finance Accounting Statements Financial Analysis Course 19: Business Law Course 20: Improve your Financial Intelligence Course 21: Corporate Finance: Profitability in a Financial Downturn Course 22: Corporate Paralegal Course 23: Negotiation Skills Certificate Course 24: Document Control Course 25: Compliance and Risk Management With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Insurance Agent Training at QLS Level 5 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Insurance Agent Training at QLS Level 5 Diploma course materials Get instant access to this Insurance Agent Training at QLS Level 5 Diploma course Learn Insurance Agent Training at QLS Level 5 Diploma from anywhere in the world 24/7 tutor support with the Insurance Agent Training at QLS Level 5 Diploma course. Start your learning journey straightaway with our Insurance Agent Training at QLS Level 5 Diploma Training! Insurance Agent Training at QLS Level 5 Diploma premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Insurance Agent Training at QLS Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Insurance Agent Training at QLS Level 5 Diploma course. After passing the Insurance Agent Training at QLS Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Insurance Agent Training at QLS Level 5 Diploma course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Insurance Agent Training at QLS Level 5 Diploma skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Insurance Agent Training at QLS Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Insurance Agent Training at QLS Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Overview The Customer Service Manager Training and Front Desk Certification course equips individuals with the necessary skills to excel in customer service roles. It covers various modules, including establishing a positive attitude, addressing customer needs, generating return business, providing in-person and electronic customer service, handling difficult customers, and knowing when to escalate issues. Learning Outcomes: Develop a strong understanding of the role and importance of customer service in a professional setting. Establish a positive attitude and effective communication skills to meet and exceed customer needs. Gain the ability to generate repeat business through excellent customer service and build long-term customer relationships. Acquire proficiency in providing exceptional in-person, phone, and electronic customer service. Develop strategies for handling difficult customers and resolving conflicts professionally. Understand the importance of escalating issues when necessary to ensure customer satisfaction. Why buy this Customer Service Manager Training and Front Desk Certification? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Manager Training and Front Desk Certification you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Manager Training and Front Desk Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Customer Service Manager Training and Front Desk Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Customer Service Manager Training and Front Desk Certification is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Customer Service Manager Training and Front Desk Certification Module One - Customer Service : Who We Are and What We Do 00:17:00 Module Two - Customer Service : Establishing Your Attitude 00:12:00 Module Three - Customer Service : Identifying and Addressing Customer Needs 00:12:00 Module Four - Customer Service : Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six - Customer Service : Giving Customer Service over the Phone 00:12:00 Module Seven - Customer Service : Providing Electronic Customer Service 00:12:00 Module Eight - Customer Service : Recovering Difficult Customers 00:15:00 Module Nine - Customer Service : Understanding When to Escalate 00:14:00