Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The Oil and Gas Industry course provides a comprehensive understanding of the oil sector's economic significance, historical development, energy consumption patterns, production processes, key players, investments, and profitability. Participants will gain insights into the characteristics and dynamics of the industry, its role in economic development, and the future forecast of energy consumption. Learning Outcomes: Explore the economic importance of the oil and gas industry in global economies. Understand the unique characteristics that define the oil industry's structure and operations. Trace the historical evolution of the oil industry and the growth of petroleum refining. Analyze the relationship between energy, oil resources, and economic development. Examine energy consumption forecasts and their implications for the industry. Study different energy resources and their relevance to the oil and gas sector. Gain insights into the production processes of oil and gas. Identify key players in the oil scene and their roles in the industry's dynamics. Why buy this Oil and Gas Industry? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Oil and Gas Industry there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals seeking foundational knowledge of the oil and gas industry. Students pursuing careers in energy-related fields. Professionals in the energy sector looking to broaden their industry understanding. Investors and analysts interested in the economic aspects of the oil industry. Prerequisites This Oil and Gas Industry was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Oil and Gas Analyst: Analyze industry trends, market conditions, and investment opportunities. Energy Economist: Study and forecast energy consumption patterns and their economic impact. Energy Consultant: Provide expert advice to companies and organizations in the energy sector. Environmental Analyst: Assess the environmental impact of oil and gas production and recommend sustainable practices. Energy Policy Advisor: Shape energy policies and regulations for governments and organizations. Course Curriculum Unit 01: About the Course Introduction 00:02:00 Unit 02: Oil in Our Economic Life Oil in our economic life: Introduction 00:02:00 The role of oil in our economic life 00:03:00 Unit 03: The Characteristics of the Oil Industry Centers of production and demand 00:02:00 Exploration risks 00:01:00 The importance of capital investment 00:03:00 Associations between companies 00:01:00 The concentration of production 00:01:00 Unit 04: A Brief History of the Oil Industry and Petroleum Refining The beginnings of the oil industry 00:04:00 The Rockefeller era 00:05:00 The development of the oil industry 00:02:00 The world oil order before 1960 00:02:00 The formation of the OPEC and the 2 oil shocks 00:07:00 The consequences of the 2 oil shocks 00:03:00 The 1986 oil counter shock 00:05:00 The Gulf Crisis 00:02:00 The current situation 00:06:00 Unit 05: Energy, Oil and Economic Development Energy equivalence 00:05:00 The world energy balance 00:04:00 Regional energy balances 00:01:00 Energy consumption and wealth 00:03:00 Energy consumption and price 00:02:00 Unit 06: Energy Consumption Forecast Energy consumption forecast 00:06:00 Unit 07: Energy Resources Energy resources 00:06:00 Unit 08: Production of Oil and Gas The historical development 00:05:00 The current position 00:03:00 Future prospects 00:01:00 The production of natural gas 00:02:00 Unit 09: The Players of the Oil Scene The consuming countries 00:04:00 OPEC 00:07:00 The major oil companies 00:09:00 Unit 10: Investments Facts and figures 00:03:00 Unit 11: Profitability Facts and figures 00:02:00 Unit 12: Conclusion Conclusion 00:01:00 Assignment Assignment - Oil and Gas Industry 00:00:00
In the fast-paced financial world, 87% of UK firms require the expert skillset of actuaries. Make your mark in this growing field with our comprehensive Introduction to Actuary: Online Training for UK Actuaries course. This immersive course delivers high-quality education on critical actuarial concepts, setting you on the path to becoming an industry leader.Experience an in-depth exploration into the core elements of actuary, including cash flow valuations, life tables, and deterministic models, essential for becoming an accomplished actuary in the UK's dynamic financial landscape. Unravel the complexities of life annuities and insurance, and grasp the stochastic approach to these areas. Delve into critical aspects like taxation, inflation, and the development of probabilistic models, all key in handling uncertain payments and effective profit testing. Our course offers a holistic understanding of individual risk models, thus equipping you with a comprehensive foundation to calculate premiums and understand multiple decrement theory. This Introduction to Actuary: Online Training for UK Actuaries course is not just an education but a stepping stone towards a successful actuarial career. Immerse yourself in a world of numbers, statistics, and probabilities, and pave your path to success. Take advantage of this golden opportunity to excel in the actuarial field in the UK, a rapidly evolving sector with great potential. Start learning today, and let your journey to becoming a skilled actuary begin. Enrol in the course today! Learning Outcomes:Upon completion of the Introduction to Actuary course, you will be able to:Understand key concepts and roles in the actuarial environment.Master the principles of cash flow valuation and deterministic modelling.Learn to create, analyse and interpret life tables and annuities.Develop expertise in life insurance and stochastic life contingencies modelling.Grasp the impact of taxation and inflation on actuarial calculations.Acquire knowledge on probabilistic models, uncertain payment, and profit testing.Learn to calculate insurance premiums based on risk assessment.Understand multiple decrement theory and its application in actuarial science. Why buy this Introduction to Actuary course?Unlimited access to the course foreverDigital Certificate, Transcript, and student ID are all included in the priceAbsolutely no hidden feesDirectly receive CPD accredited qualifications after course completionReceive one-to-one assistance when neededImmediately receive the PDF certificate after passingReceive the original copies of your certificate and transcript immediatelyEasily learn the skills and knowledge from the comfort of your home Who is this course for:This Introduction to Actuary course is ideal for:Mathematics or finance students planning an actuarial career.Professionals aiming to transition into the actuarial field.Insurance or finance professionals seeking to broaden their knowledge.Individuals preparing for UK actuarial certification exams.Corporates aiming to train their employees in actuarial science. CertificationAfter studying the course materials of the Introduction to Actuary: Online Training for UK Actuaries course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. RequirementsThis professionally designed Introduction to Actuary: Online Training for UK Actuaries course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Career Path: Completing this Introduction to Actuary course could set you on a promising career path in the UK. Many industries, including insurance, consulting firms, government, and healthcare are in constant need of qualified actuaries. With specialised knowledge in risk management, you can secure positions as Actuarial Analyst, Consultant, Risk Manager or eventually progress to an Actuarial Director role. This course could be your stepping stone to a rewarding actuarial career in the UK. Course Curriculum Module 01: Introduction to Actuary Introduction to Actuary 00:30:00 Module 02: Actuaries and Their Environment Actuaries and Their Environment 00:30:00 Module 03: The Valuation of Cash Flows The Valuation of Cash Flows 00:30:00 Module 04: The Basic Deterministic Model The Basic Deterministic Model 00:30:00 Module 05: The Life Table The Life Table 00:30:00 Module 06: Life Annuities Life Annuities 00:30:00 Module 07: Life Insurance Life Insurance 00:30:00 Module 08: The Stochastic Life Contingencies Model The Stochastic Life Contingencies Model 00:30:00 Module 09: The Stochastic Approach to Insurance and Annuities The Stochastic Approach to Insurance and Annuities 00:30:00 Module 10: Taxation and Inflation Taxation and Inflation 00:30:00 Module 11: Probabilistic Models, Uncertain Payment and Profit testing Probabilistic Models, Uncertain Payment and Profit testing 00:30:00 Module 12: Individual Risk Models Individual Risk Models 00:30:00 Module 13: Principles of Premium Calculation Principles of Premium Calculation 00:30:00 Module 14: Multiple Decrement Theory Multiple Decrement Theory 00:30:00
Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Dive into the dynamic world of web development with our PHP for Beginners 2023 Guide, tailored specifically for those looking to build a fully functional eCommerce store from scratch. Whether you're a curious learner or someone exploring coding for the first time, this course introduces PHP in a refreshingly clear, human way—no fluff, no jargon overload. You'll learn how to write clean PHP code, connect to databases, and create user-friendly shopping experiences with features like product listings, shopping carts, and user authentication. With each module, you'll gradually bring your own online shop to life—step by step, line by line. The focus is on simplicity, logic, and structure, ensuring you gain confidence without feeling overwhelmed. From product pages to checkout systems, the course walks you through the essentials of PHP development, keeping things light-hearted where it counts, yet razor-sharp in detail. If you've ever wanted to see how an online store comes together behind the scenes, this course is your chance to build one—without ever leaving your seat. Here are five learning outcomes of this course: Installation and setup of PHP and related tools Development of user authentication and registration system Implementation of product management, cart and payment processing Building a fully functional admin panel for managing products and categories Creating a wishlist system for users to save their favourite products The PHP for Beginners 2023 Guide: Develop an E-commerce Store is a comprehensive course designed to teach you how to build a fully functional ecommerce website using PHP. The course starts with the installation and setup of PHP, followed by building a user authentication system for user registration and login. Then you will learn to prepare products for display on the website and manage them through the admin panel. The course covers the development of a shopping cart and payment processing system with Stripe, allowing customers to easily purchase products online. Additionally, the course covers the creation of categories to help organise products and the development of a wishlist system for customers to save their favourite products. The course concludes with the development of a fully functional admin panel for managing products and categories. By the end of the course, you will have the knowledge and skills to build a complete e-commerce store from scratch using PHP. How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Upon completion of this course, you can pursue the following career paths: Junior PHP Developer: £20,000 - £35,000 Full-stack PHP Developer: £35,000 - £50,000 PHP Team Lead: £50,000 - £75,000 E-commerce Developer: £30,000 - £50,000 Web Application Developer: £25,000 - £40,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Hotel Management with Hotel Receptionist and Hospitality Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Hotel Management with Hotel Receptionist and Hospitality Management Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Hotel Management with Hotel Receptionist and Hospitality Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Hotel Management with Hotel Receptionist and Hospitality Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Hotel Management with Hotel Receptionist and Hospitality Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hotel Management with Hotel Receptionist and Hospitality Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hotel Management with Hotel Receptionist and Hospitality Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Hotel Management with Hotel Receptionist and Hospitality Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Hotel Management with Hotel Receptionist and Hospitality Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Management with Hotel Receptionist and Hospitality Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 01:00:00 Hospitality Brands 00:15:00 Accommodation 01:00:00 Food Service 01:00:00 Successful Quality Management 01:00:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 01:00:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Hotel Receptionist An Overview of Hotel Reception 01:00:00 Hotel Reception Standard Procedures 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 Customer Service in Hotel Reception 00:30:00 Telephone Handling in a Hotel 01:00:00 How to Handle Difficult Hotel Guests 00:40:00 Administrative Skills as a Hotel Receptionist 00:30:00 Computer Skills and Programs 00:15:00 Brand Standards in the Hospitality World 00:25:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 Safety and Security in the Hotel 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 Keeping Stress Under Control on the Job 00:30:00 Legal Issues in Hospitality 00:30:00 The Future for Hotel Receptionists 00:30:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00
Description Are you interested to learn how to build user interface? Do you work as a user interface designer? If so, take a look at our React 16 and Redux Training course. Its precise contents will help you in understanding all you need to know about React 16 and Redux effectively. React 16 is an updated JavaScript library works to build user interface in different stage. It provides you with effective mental model so that you can build astonishing user interface efficiently. The React 16 and Redux Training course is designed to teach you the basic functions of React 16. It instructs you how to develop apps providing the knowledge with portals, context API, errors boundaries, and the use of less code to write. The course also introduces you to the important features of React such as user-friendly DOM to build UI design, different algorithm to test without starting a headless browser, and different framework for the development. However, the aim of the course is to teach you the core concepts of React to make you an efficient UI designer. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? React 16 and Redux Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our React 16 and Redux Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started VS Code Setup FREE 00:03:00 How to get source code for each lecture 00:01:00 Create React App using create-react-app cli 00:02:00 Creating Nested React Elements 00:08:00 Creating Nested Elements in React 00:08:00 How React uses React Elements to Create Virtual DOM 00:01:00 What is DOM 00:03:00 What is Virtual DOM 00:05:00 Create Nested Components in React 00:05:00 Creating Components in React 00:06:00 Adding Props Validations in React Component 00:03:00 Create Nested Components in React 00:05:00 Create State in React Component 00:08:00 Update State using events and custom methods 00:08:00 Iterate Array and render the components 00:06:00 Pass function as props from Parent to Child Componenty 00:09:00 Convert React Components to JSX 00:09:00 Module Summary 00:01:00 Data Flow in React Components State in React Component 00:05:00 Shallow Merging with setState 00:06:00 Use props, PropTypes and defaultProps in React Component 00:06:00 Communicate with Parent and Child Component 00:07:00 Module Summary 00:01:00 Component LifeCycle Methods in React What are LifeCycle Methods in React Component 00:01:00 Types and Phases of LifeCycle Methods 00:04:00 LifeCycle Mounting Methods in Action 00:09:00 LifeCycle Updating Methods in Action 00:07:00 Error Handling with componentDidCatch 00:08:00 Hacker news App - Building Components Setup React Application 00:03:00 Add Bootstrap to React Application 00:01:00 Create Mock Restful API with Json-Server 00:07:00 Send HTTP Request in React using axios 00:06:00 Iterate Array and render the components 00:06:00 Add Bootstrap Card to render List Items 00:07:00 Creating Header Component 00:06:00 Error Handling with Custom ErrorMessage Component 00:07:00 Adding Loading Spinner 00:04:00 React Context API Introduction to React Context API 00:04:00 React Context API in Action 00:16:00 Create Reducer to update the State in React Context 00:09:00 Create new Action to Handle Errors 00:02:00 Working with Forms in React Creating Controlled Component 00:03:00 Adding State to the Form 00:06:00 Save new record by sending Http Request 00:14:00 Creating Reusable Component for Input FormControl 00:07:00 Adding Form Validations in React and Bootstrap 00:08:00 Add Routing in React using React-Router Add Link Navigations using React-Router 00:04:00 Redirect after submitted new Record 00:01:00 Creating NotFound Component 00:02:00 Creating new Component to Edit the Record 00:14:00 State Management with Redux Setting up Redux into React application 00:10:00 Connect React Component to Redux 00:07:00 Delete the Record from the ReduxStore 00:07:00 Add Record to ReduxStore 00:05:00 Consuming Http Rest API using Async Action Creators Create Async Action to fetch records from the API 00:07:00 Create Async Action to delete records from the API 00:01:00 Create Async Action to add new Record 00:01:00 Async Action to fetch single record 00:09:00 Async Action to update the Link 00:04:00 Integrating React and Redux with Firebase Creating Database on Firebase 00:04:00 Fetching data from firebase collection in react component 00:12:00 Delete document from firebase collection with react 00:04:00 Add document in firebase collection with react 00:03:00 Update document from firebase collection 00:12:00 Firebase Authentication with React and Redux User Registration in React and Firebase 00:09:00 Logout User 00:15:00 User Login with Firebase and React 00:04:00 Apply Authentication on private Routes 00:07:00 Display error notification in React 00:06:00 Deploy React Application to Firebase 00:05:00 Bonus: ES6 crash course var scoping 00:04:00 understanding let 00:01:00 Examples of const 00:01:00 More use cases of let and const 00:04:00 Introduction to Arrow functions 00:02:00 Examples on Arrow functions 00:03:00 Destructring Objects 00:04:00 Destructring Arrays 00:03:00 Destructring Function Arguments 00:02:00 Course Certification Order your Certificate 00:00:00
Enter the enriching world of childcare and nannying with our extensive course, 'Baby Care, Child Care, Child Development and Nannying.' This course is a treasure trove of knowledge for anyone passionate about providing the best care and support for children at different stages of their development. From the first module, which focuses on the early years of childhood, to in-depth explorations of caring for babies and supporting their physical and social development, this course offers a panoramic view of child nurturing. You will discover not only the essentials of caring for children but also the subtleties of promoting their health, well-being, and overall development. Moving beyond the basics, the course dives into specialised areas such as mealtime management, keeping children healthy, and addressing the unique needs of children with special requirements. The Diploma in Baby Care section adds another layer of expertise, covering everything from choosing the right baby products to managing sleep schedules and dealing with common issues like colic and diaper rash. This course is meticulously designed to build a comprehensive skillset, making it an ideal choice for aspiring nannies, parents, and childcare professionals. Each module is crafted to enhance your understanding and practical abilities in childcare, ensuring that you are well-prepared to support and nurture children in a variety of settings. Learning Outcomes Comprehensive understanding of early childhood development and baby care. Skills in promoting health, well-being, and nutrition in children and babies. Expertise in managing common baby care challenges and special needs. Knowledge in creating safe, nurturing, and creative environments for children. Ability to support physical, social, and language development in young children. Why choose this Baby Care, Child Care, Child Development and Nannying course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Baby Care, Child Care, Child Development and Nannying course for? Aspiring nannies and childcare professionals seeking in-depth knowledge in child and baby care. Parents and guardians looking to deepen their understanding of child development. Educators and teachers aiming to enhance their skills in early childhood education. Healthcare practitioners focusing on paediatric care and development. Social workers and caregivers dedicated to supporting children with special needs. Career path Childcare Provider: £16,000 - £22,000 Professional Nanny: £18,000 - £26,000 Early Childhood Educator: £19,000 - £29,000 Paediatric Nurse Assistant: £17,000 - £24,000 Child Development Specialist: £20,000 - £30,000 Family Support Worker: £18,000 - £28,000 Prerequisites This Baby Care, Child Care, Child Development and Nannying does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Baby Care, Child Care, Child Development and Nannying was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Diploma in Child Care Module 01: The Early Years Of Childhood 01:00:00 Module 02: Caring For Children 00:20:00 Module 03: Promoting Health and Well Being Through Food and Mealtimes 00:25:00 Module 04: Keeping Children Well And Healthy 00:35:00 Module 05: Care And Development Of Babies 00:20:00 Module 06: Supporting Children's Personal And Social Development 00:20:00 Module 07: Physical Development And Skills 00:20:00 Module 08: Learning Opportunities Through Physical Activities 00:15:00 Module 09: The Development Of Communication And Spoken Language 00:25:00 Module 10: Caring Children With Special Needs 00:55:00 Diploma in Nannying Understanding Child Development 00:23:00 Care for Children 00:25:00 Healthy Food, Healthy Living 00:20:00 Keeping Children Healthy and Safe 00:32:00 Child Protection 00:23:00 Play, Imagination and Creativity 00:25:00 Early Years Provision 00:20:00 Children with Special Needs 00:39:00 Diploma in Baby Care Baby Products For Bath 00:30:00 Tips To Manage Your Baby Sleeping Schedules 00:30:00 Baby Weaning Difficulties And Tips To Cope With It 00:30:00 Choosing The Right Baby Care 00:30:00 Choosing The Right Baby Formula 00:30:00 Coping With Colic 00:30:00 Diaper Rash Help 00:30:00 Feeding Schedules Tips to Get it Right 00:30:00 How To Get Rid Of A Pacifier 00:30:00 Premature Baby Help 00:30:00 Reading To Baby 00:30:00 Reducing Baby's Risk Of Choking 00:30:00 Safety Measures For Food Borne Illnesses 01:00:00 The Benefits of Breastfeeding 00:30:00 Why Do Babies Cry 00:30:00 Baby Car Seat Buying Tips 00:30:00 When You Spot Something Wrong 00:30:00 Baby Care and Breastfeeding 00:30:00 Baby Care And Television 00:15:00 Baby Hazards: Be Careful Or You May Not Know 00:30:00 Baby Pacifiers: Yes Or No 00:30:00 What's In The Nursery 00:30:00 Baby Bathing Is This Hard To Do 00:30:00 5 Things To Keep In Mind With Baby Care 00:30:00 Babies At Work Good Or Bad 00:15:00
The Diploma in Travel, Tourism and Hospitality Management course covers all the necessary areas of tourism and Hospitality management. The course is divided into two parts. The first part deals with travel and tourism where you will learn how to do in travel and tour, the Traveling Pointers & Pitfalls, and the basic travel guide. Then the course will focus on Hospitality management and teaches you the essential skills of hospitality such as communication, accommodation, safety, and more. Who is the course for? People interested in travelling across the world and learn its benefits Professionals wanting to learn about the various travel destinations for their job Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Travel, Tourism and Hospitality Management course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Tourist guides Travel agency consultant Start up travel companies People interested in travelling Module 1 Introduction to Travel & Tourism 00:30:00 History of Tourism 00:30:00 Integrated Model of Tourism 00:30:00 The Meaning of Travel Tourism and Tourist 01:00:00 Types of Tourism 00:15:00 The Products & Services of Tourism 00:30:00 Tourism-Destinations 01:00:00 Managing Tourism 01:00:00 Managing Tour Operations 00:30:00 Transportation 01:00:00 Quality Management 01:00:00 The Impacts of Tourism 01:00:00 Conclusion 00:15:00 Module 2 Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Module 3 Introduction to Hospitality Management 00:30:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 00:30:00 Hospitality Brands 00:15:00 Accommodation 00:30:00 Food Service 00:30:00 Successful Quality Management 00:30:00 Module 4 Pointers for Gaining Access to Money While Traveling on the Road 00:30:00 A 'Must-Do' Before Going on a Trip 01:00:00 Practical Packing Tips 00:30:00 Wellness Tips 01:00:00 Transportation Techniques 00:30:00 Shopping Pitfalls 00:30:00 Food and Dining Tips 00:30:00 Money, Money, Money Wits 00:30:00 The 6 Top Airport Scams and What to Do to Guard against Them 01:00:00 A Commonly Hidden Foreign Airport Warning 00:30:00 Don't Prepay for that Gas 00:15:00 Surefire Ways to Guard against Air-Travel Tiredness 00:30:00 What to Do if a Person Becomes Ill While Traveling in Air? 01:00:00 The Best but Affordable Places to Eat while Traveling 00:30:00 How to Get Paid while Taking a Vacation 00:30:00 Module 5 Africa Safari Travel Temptations 00:30:00 Australia Travel Temptations 00:30:00 Booking Travel Temptations 00:15:00 Costa Rica Travel Temptations 00:30:00 Disneyland Travel Temptations 00:30:00 Disney World Travel Temptations 00:30:00 Egypt Travel Temptations 00:30:00 Exotic Travel Temptations 00:30:00 Travel Temptations 00:15:00 Hilo Travel Temptations 00:15:00 Hot Spots in Travel Temptations 00:15:00 How Online Travel Temptations Work 00:15:00 Indiana Travel Temptations 01:00:00 Key West Travel Temptations 00:15:00 Mexico Travel Temptations 00:30:00 Michigan Travel Temptations 01:00:00 Ohio Travel Temptations 00:30:00 Panama Travel Temptations 00:30:00 RIU Paradise Island Travel Temptations 00:15:00 San Diego Travel Temptations 00:30:00 Sandy Point Travel Temptations 00:15:00 Singapore Travel Temptations 00:30:00 Tennessee Travel Temptations 01:00:00 Travel Agents and Travel Temptations 00:15:00 Travel Destination to Alaska 01:00:00 Travel Destination to New Mexico 00:30:00 Travel Temptations in Amsterdam 00:30:00 Travel Temptations in Iowa 00:30:00 Travel temptations on a Nile River Cruise Liner 00:15:00 Travel temptations through Nevada 00:30:00 Travel Temptations in Antigua 00:30:00 Travel Temptations in California 00:30:00 Travel Temptations in Canada 00:30:00 Travel Temptations in Chicago 00:30:00 Travel temptations in Colorado 00:30:00 Travel temptations in Hawaii 00:30:00 Travel temptations in Kentucky 00:30:00 Travel temptations in Montana 00:30:00 Travel temptations in New York 00:30:00 Travel Temptations in North Carolina 00:30:00 Travel Temptations in South Carolina 00:30:00 Travel Temptations in Oregon 00:30:00 Travel Temptations in Rome 00:30:00 Travel Temptations in South Dakota 00:30:00 Travel Temptations in the Bahamas 01:00:00 Travel Temptations in the Caribbean 00:30:00 Travel Temptations in the UK 00:30:00 Travel Temptations in Washington DC 00:30:00 Wisconsin Travel Temptations 00:30:00 Conclusion to Diploma in Travel & Tourism 00:15:00 Mock Exam Mock Exam- Diploma in Travel, Tourism and Hospitality Management 00:30:00 Final Exam Final Exam- Diploma in Travel, Tourism and Hospitality Management 00:30:00
Delve into the realm of educational support with our Teaching Assistant Complete Course, designed to sculpt novices into paragons of instructional support. This comprehensive program begins by laying the foundational stones of educational theory, inviting participants to explore the intricate tapestry of teaching methodologies. Across the span of this meticulously crafted curriculum, learners will navigate through the multifaceted landscape of special educational needs and disabilities (SEND), gaining insights into the specialized pedagogies that cater to diverse learning requirements. Advance further into the heart of this didactic expedition, where the exploration of specific learning differences such as Autism, ADHD, and Dyslexia awaits. This segment of the course meticulously deconstructs the challenges and potentials within these areas, empowering aspiring teaching assistants with the knowledge and empathy required to champion the learning journey of every pupil. The final modules are dedicated to refining the approaches and strategies necessary for nurturing an inclusive and supportive educational environment. Learning Outcomes Grasp the essentials of educational support structures. Explore a series of progressive teaching methodologies. Develop strategies to support students with SEND. Understand the educational impact of Autism, ADHD, and Dyslexia. Cultivate an inclusive approach to teaching diverse learners. Why choose this Teaching Assistant Complete Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Teaching Assistant Complete Course for? Individuals seeking to embark on a career in educational support. Current teaching assistants wishing to augment their expertise. Educators desiring a deeper understanding of SEND. Professionals transitioning into educational roles. Volunteers within schools aiming to contribute more effectively. Career path Teaching Assistant: £12,000 - £20,000 SEN Teaching Assistant: £15,000 - £22,000 Learning Support Assistant: £12,500 - £19,000 Behaviour Support Coordinator: £17,000 - £23,000 Special Educational Needs Coordinator (SENCO): £23,000 - £42,000 Educational Psychologist: £37,000 - £50,000+ Prerequisites This Teaching Assistant Complete Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Teaching Assistant Complete Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Teaching Understanding the Development of Children and Young Person 01:00:00 Communication and Professional Relationships with Pupils and Family 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Module 02: Teaching Methodologies - Part 1 Education - A Group Enterprise 01:00:00 Traits to Develop 01:00:00 Grow the Attention 01:00:00 Learning Good Habits 01:00:00 Importance of Memory 01:00:00 Module 03: Teaching Methodologies - Part 2 Imagination is Important 01:00:00 Breakdown of Thinking Process 00:30:00 Appreciation - An Aesthetic Emotion 00:30:00 Learning Reflexive Activities 01:00:00 Differing Individuals 00:30:00 Module 04: Teaching Methodologies - Part 3 Morality Matters 01:00:00 Different Learning Methods 01:00:00 Different Psychological Exercises 01:00:00 Problems, Situations & Solutions 01:00:00 Measuring the Achievements 01:00:00 Module 05: SEND Teaching Introduction to Special Educational Needs (SEN) 00:30:00 Understand Constructivism in the Classroom and Know Your Role as a Teacher 01:00:00 SEN Code of Practice 01:00:00 Get an Understanding on SENCO 01:00:00 Classroom Management Strategies for Children with Special Needs 01:00:00 Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils 01:00:00 How to Deal with Pupils with Autism 00:30:00 Understanding Learning Difficulties 01:00:00 Anger Management Methods for Pupils With Special Needs 00:30:00 Teaching Children with Down Syndrome 00:30:00 Conclusion SEN 00:30:00 Module 06: Autism Introduction to Autism 00:20:00 Causes and Diagnosis of Autism 00:45:00 Other Conditions Associated with ASD 01:00:00 In-depth Understanding and Dealing with Autistic Behaviour 01:00:00 Socialising and Communication 00:45:00 Choosing Schools 00:45:00 What Should Teachers Do? 00:30:00 Sex Education and Puberty 00:30:00 Interventions: Treatments and Therapies for Autism 00:45:00 Government policies on autism in England 00:30:00 Module 07: ADHD What is ADHD? 00:30:00 Causes of ADHD 00:30:00 Diagnosing ADHD 00:30:00 Treating ADHD 00:30:00 ADHD and Education 00:30:00 Reasonable Adjustments: ADHD 01:00:00 Adults with ADHD 00:30:00 Module 08: Dyslexia What is Dyslexia? 01:00:00 Identifying Dyslexia 00:30:00 Co-occurring Conditions 00:30:00 Diagnosing Dyslexia 00:30:00 Creating Dyslexia Friendly Environment 00:30:00 Solutions for Dyslexia 00:30:00 Mock Exam Mock Exam- Teaching Assistant Complete Course 00:20:00 Final Exam Final Exam- Teaching Assistant Complete Course 00:20:00