100 Courses

Manager as Coach: On-Demand In this on-demand course , you will explore key coaching concepts and skills in an environment where skills and habits can be developed, sharpened and improved, and/or initiated. The complete program includes highly interactive on-demand course activity and experiential learning. What You Will Learn You'll learn how to: Define what is coaching, what ifs not and what's in it for managers to coach Recognize difference between various developmental interactions like Coaching. Counselling and Mentoring ;Explain and interpret the different roles ofa manager and the process of coaching Practice skills of coaching as a manager Formulate an individual development plan for application at workplace Foundation Concepts What is coaching? Coaching in context The essence of coaching Core coaching skills Options for coaching Business case for coaching Qualities and Skills of a High-Performing Coach Core competencies of an effective coach Deep listening Exploring trust Emotional Intelligence in coaching Values at the heart of coaching relationship Core Skill: Asking Powerful Questions What is a powerful question? Becoming curious! Using powerful questions The Coaching Process Different styles of coaching Three coaching models - flow, practice and grow Spotlight on the grow model

Manager as Coach (On-Demand) This learning solution delivers a practical tool kit for developing coaching skills that you can leverage as a leader with your team. The objective of this course is to provide a platform for developing and growing key coaching skills so that you can help your team members become more self-sufficient and focused. This, in turn, helps you to become even more productive as your time is freed up, allowing you to focus on the strategic, big-picture direction. Learning will be supported through individual problem-solving exercises and conducted by a practicing, accredited professional coach/experienced workshop facilitator. What you will Learn You'll learn how to: Define what is coaching, what ifs not and what's in it for managers to coach Recognize difference between various developmental interactions like Coaching. Counselling and Mentoring Explain and interpret the different roles ofa manager and the process of coaching Practice skills of coaching as a manager Formulate an individual development plan for application at workplace Foundation Concepts What is coaching? Coaching in context The essence of coaching Core coaching skills Options for coaching Business case for coaching Qualities and Skills of a High-Performing Coach Core competencies of an effective coach Deep listening Exploring trust Emotional Intelligence in coaching Values at the heart of coaching relationship Core Skill: Asking Powerful Questions What is a powerful question? Becoming curious! Using powerful questions The Coaching Process Different styles of coaching Three coaching models - flow, practice and grow Spotlight on the grow model

Week 11: Relationship Communication Focus: The importance of communication Workout: Reflecting on your current communication style. Action Step: Agree on 2-3 ground rules.

Warm calls are contacts made to a prospect with whom you have a relationship connection either through your own networking or a third party. Understand the referral truths and why it is important for you. Discover how to apply a warm call prospecting strategy to sell more in less time and why the key to this is consistency. Learning Objectives Define referrals, Summarize three referral truths, Describe 11 warm call referral strategies for selling more in less time Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

2 Articles per month Free 15 min relationship coaching per month Access to exclusive M.D.D events, group coaching and 10% off selected products https://relationshipsmdd.com/product/m-d-d-students-membership/

Did you know that the demand for family therapists and counsellors is growing rapidly in the UK? In fact, a recent study by the British Association for Counselling and Psychotherapy found that there is a shortage of therapists, which is expected to continue in the coming years. If you are interested in a career in family therapy or counselling, this Family Therapy and Counselling comprehensive bundle is the perfect place to start. This comprehensive bundle comprises 8 courses that provide essential knowledge to support your journey towards becoming a therapist or counsellor. This bundle serves as a compass, guiding you through the evolving landscape of family therapy and counselling. It empowers you to understand, intervene, and transform familial relationships. The Eight CPD Accredited courses that the bundle includes are: Course 1: Marriage and Family Therapy Course 2: Couples Therapy/Marriage Counselling Course 3: Relationship Counselling Course Course 4: Family Law 2021 Course 5: Family Counsellor Course 6: Counselling and Psychotherapy Course 7: Advanced Parenting Skills Course 8: Domestic Violence and Abuse Awareness Diploma With this bundle, you will learn the skills and knowledge you need to: Assess and diagnose mental health disorders Develop treatment plans Conduct individual and group therapy sessions Work with families to resolve conflict and improve communication Advocate for your client's rights Enrol today and start your journey to becoming a certified family therapist or counsellor! Click the button below to learn more about this comprehensive bundle and to start your journey to a rewarding career in the mental health field. Marriage and Family Therapy: Explore techniques to mend familial bonds. Couples Therapy/Marriage Counselling: Navigate partnership struggles adeptly. Relationship Counselling Course: Develop skills to nurture healthy connections. Family Law 2021: Grasp legal nuances in family contexts. Family Counsellor: Master therapeutic approaches for families in need. Counselling and Psychotherapy: Uncover insights into the human psyche. Advanced Parenting Skills: Cultivate effective parenting strategies. Domestic Violence and Abuse Awareness Diploma: Advocate against domestic strife. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Family Therapy and Counselling bundle is for you if you are passionate about helping families and individuals heal and grow. It is also for you if you are looking for a rewarding career in the mental health field. Career path Family Therapist Counsellor Social Worker Legal Consultant Mental Health Advocate Parenting Coach Domestic Abuse Counsellor Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

This course is designed for project managers and planners who need to plan and manage projects without resources in Oracle Primavera P6 PPM. You will learn how to navigate the user interface, create project plans, define activities, and manage project timelines without relying on resource constraints.

Tired of browsing and searching for a Performance Coaching course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Performance Coaching bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Performance Coaching course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Performance Coaching and help you along your learning journey. Advanced audio-visual learning modules of these Performance Coaching courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Performance Coaching, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Performance Coaching Bundle Consists of the following Premium courses: Course 01: Performance Coaching Course 02: Life Coaching | Online Course Course 03: Career Journey in 2021 and Beyond Course 04: Personal Development Masterclass Course 05: Leadership & Management Diploma Course 06: Goal Setting Masterclass Course 07: Resilience Masterclass Course 08: Using Mindfulness at Work for Productivity Course 09: Motivation Skills Course 10: Assertiveness and Self Confidence Development Course 11: Personal and Networking Skills Course 12: Working Effectively Across Cultures Course 13: Stress Management Training Course 14: Decision Making and Critical Thinking Enrol now in Performance Coaching to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Performance Coaching expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Performance Coaching Introduction to Performance Coaching The Coach/Client Relationship Coaching and Mentoring Models Ethical Aspects of Coaching and Mentoring Effective Communication Skill Personal Skills Management Skills Organisational Skills Motivation and Mindset Key Themes of NLP The Relationship Between Stress and Performance: The Inverted-U Theory Leadership Under Pressure Setting Up as a Coach Course 02: Life Coaching | Online Course Life Coaching: The Purpose and Fundamentals Develop Your Self-Awareness The Development of Core Beliefs and Managing Fears Life Coaching Types and Key Attributes of a Life Coach Understanding Emotional Intelligence Body Language and Communication Techniques A Structure for Client Work and Goal Setting Basic Principles for Business Development and Growth The Ethical Coach: Protect Yourself and Your Clients How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Performance Coaching bundle. Requirements Our Performance Coaching course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Performance Coaching expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

All businesses have a need to maintain good relationships with their customers. If the customers are not happy with the service a business is providing, they will not even blink before switching over to a competitor. That is why you need this Professional Diploma in Customer Relationship course in order to improve your business' customer service. This diploma level course will provide introductory chapters in order to explain why good customer relationship is important. Using this course you will be able to understand your customers, calculate a customer's lifetime value, how to keep them happy and much more. You will also learn about established ways of retaining your customers and loyalty marketing programs. Dealing with customer complaints and difficult customers will prove to be second nature after you complete this course. Utilizing the ideas explained you will also be able identify the seven deadly sins in customer service, and explore CRM programs. Overall, this course is bound to help you improve the customer service of your business and drive your profit margin upwards. Course Highlights Professional Diploma in Customer Relationship is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Relationship into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 30 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Relationship Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Relationship is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Relationship is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Diploma in Customer Relationship Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Mock Exam Final Exam

This course is designed to empower individuals with ADHD to overcome challenges and excel in their academic pursuits. In this course, learners will discover personalised study techniques that align with their unique learning style and harness their strengths. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn how to harness your ADHD abilities Know how to harness procrastination for good Understand how to study for all exam formats properly Know ADHD strategies for focusing, memorisation, and building motivation Learn how the ADHD brain works, including optimisation on our unique neurochemistry Understand accommodations and why it is necessary to free your intellect Figure out your procrastination type Know how to study for exams the ADHD way Learn how to build an ADHD certified accountability system Learn how to memorise for class Understand how ADHDers learn differently and how to harness it ADHD Training Course - Study Skills Overview This comprehensive course is beneficial for those who want to learn everything about ADHD, its symptoms, combat the disorder, and severe mental illness. You will learn how ADHDers learn differently and how to harness it, tame the last minute monster, understand mindmaps and the importance of learning relationship/context in class. This online course will educate you on class memorisation and flashcards, and quick mnemonics for memorisation. You will learn how to build an ADHD certified accountability system and study the exam the ADHD way. By the end of the course, you will have a thorough understanding of ADHD, how a person with ADHD can learn, what methods and techniques are used for class memorisation and flashcards. Who should take this course? This interactive course is suitable for those who want to gain in-depth knowledge of ADHD, its symptoms, its types, methods to combat the disorder, and how it affects children. Entry Requirements There are no academic entry requirements for this ADHD training course online - study skills, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This ADHD training course online - study skills course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Course Curriculum Getting Things Started (What you'll Learn From This Course!) Introduction Why Adhders Learn Differently & How to Harness It (Plus a but of Neuropsych!) Why Us Adhders Learn Differently How Totame the Last Minute Monster (The Cordrenaline Effect) Unit 3b - Mastering the Last Minute effect.wmv How to Learn Class Context to Ace Those Exams! (Plus Some Mindmapping Action) Mindmaps & the Importance of Learning Relationships/context in Class The Super Student Method for Those Med School Grades (Only for Super Keeners) How to Memorize for Class - The ADHD Way! Class Memorization & Flashcards Quick Mnemonics for Memorization Building an Adhd-Certified Accountability System - That Doesn"t Suck! Building an Adhd-Certified Accountability System How to Study for Exams - The ADHD Way! How to Study for Exams - The ADHD Way! Figure Out Your Procrastination Type, Then Dance on Its Grave! Figure Out & Outsmart Your Procrastination Style How to Start Anything Boring! (The 2 Part Break Method) How to Start Anything Boring! (The 2 Part Break Method) Some Quick Study Tricks to Implement Right Away! Quick Study Tricks Pt 1 Understanding Accessing Accommodations (The Portal to Success!) Accommodations & Why You Need Them to Free Your Intellect Supplementary Resources Supplementary Resources - ADHD - Study Skills Assessment Assessment - ADHD - Study Skills Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org